Barchester Sherwood Lodge Care Home

Sherwood Way, Fulwood, Preston PR2 9GA
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9.3 53 Reviews
  • Barchester Sherwood Lodge Care Home, Preston
Sherwood Lodge makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all services and activities are tailored towards residents' likes and dislikes while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

Care Provided by Barchester Sherwood Lodge Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Tracy Catterell (General Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Funding & Fees Guide for Barchester Sherwood Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £962
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.


  • (these prices are only a guideline, please contact Barchester Sherwood Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester Sherwood Lodge Care Home Reviews (53)

Total of 53, showing 1-20
9.3

Barchester Sherwood Lodge Care Home has a Review Score of 9.3 (9.276) out of 10, based on 8 reviews in the last 2 years. Over all time Barchester Sherwood Lodge Care Home has 53 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Always so good, Dad loves every moment - food, entertainment, he loves all of the staff. It's is second home to enjoy.

Reply from Tracy Caterall, GM at Barchester Sherwood Lodge Care Home

Thank you for your kind words and review. As a home we love seeing Dad return regularly for his little holiday as he calls it.


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Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and brilliant with some very challenging residents. They are all very patient in any circumstances. Food good and plentiful, welcoming to visitors.

Reply from Tracy Catterall, GM at Barchester Sherwood Lodge Care Home

Thank you so much for your kind words and taking the time to leave a review, I will pass this on to all the staff.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff were wonderful with my husband who was reluctant to go into care whilst I had a break being his only carer for the last four years. We visited for lunch after he had returned home and staff asked him how he was and enquired about his cat which made him happy and helps me if I have a break
in the future.

Reply from Tracy Lyons, GM at Barchester Sherwood Lodge Care Home

Thank you, Patricia, for your wonderful review and kind words. We are so pleased that your husband enjoyed his stay with us and that you both came back for a visit and your complimentary ploughman's lunch together. We hope to see you both again soon and give our love to Charlie the cat. Kind regards, Tracy.


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Overall Experience  Overall Experience 5.0 out of 5

On a trip to visit my mother, we were looked after by all the staff.
A table was set up away from noise and bustle so we could communicate with my deaf mum without the distraction of background noise.
We were invited to have lunch with my mum and when we offered to pay, the centre manager wouldn't
take any money.
All in all, a super visit and I would like to say thank you to all the friendly staff.

Reply from Tracy Lyons, GM at Barchester Sherwood Lodge Care Home

Thank you for your lovely review. We are so pleased you had a lovely lunch with your loved one and visit. I will pass your kind words to the staff teams.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has lived in 3 care homes in the last 15 months. She was unhappy (as were we) in the first two homes - but all this has changed now she is living at Sherwood Lodge!
The staff are amazing; they are warm, friendly, and caring and absolutely nothing is too much trouble. The management is always
available if necessary, and all the staff truly know Mum!
There are activities every day and feedback via the online page is invaluable for relatives - we see Mum joining in with activities, smiling and enjoying herself!
The food is of a very high standard too; there is a choice at every meal and snacks are available throughout the day.
If we call Sherwood Lodge - at any time of day - the phone is answered and any issues are dealt with immediately; this was a particular problem at her previous two homes, but not now!
I would recommend Sherwood Lodge in a heartbeat.

Reply from Tracy Lyons, GM at Barchester Sherwood Lodge Care Home

Thank you so much for your lovely review and kind words which I will pass on to all the teams. Your feedback is very important to us and we thank you for taking the time to review our home and the care Mum receives. We are thrilled you and Mum are so happy now.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my mum. She has dementia and Alzheimer’s but is well looked after and cared for. Staff are always happy and show genuine concern and love for the residents. Always plenty of activities taking place to help stimulate the residents.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Sherwood Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

After suffering a stroke my Aunty needed 24/7 care in Barchester Sherwood Lodge Care Home. Staff work very hard to make sure that she is treated as an individual maintaining her own set of care needs. Everyone involved in her care is dedicated to enhancing her life as part of the Sherwood family. Due
to her stroke our relationship has changed due to her lack of communication skills, There is however a welcoming and listening ear if needed. Staff always answer any queries I have no matter how small which is very reassuring. My aunty and I are encouraged and helped to enjoy activities together. Music with a singer which we both love. Also respecting us when we need time alone together. I've found all of the team support invaluable as it all helps from the professionalism of staff and lovely food. I always look forwards to the cakes and coffee in the cafe area. Also the cleanliness of the home. We can now enjoy and get the most out of our time together. Thank you everyone at Sherwood.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Sherwood Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 4.0 out of 5

I have visited a friend who is a resident at Sherwood Lodge Care Home on several occasions. She is very happy with her care and accommodation. I am also very impressed with the building, her room and the members of staff I have met during my visits. The dining room and the menus displayed look excellent.
I have also visited several other care homes (not part of the Barchester group) and do consider Sherwood Lodge to be far superior. I would be happy to be a resident there if and when the time comes.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Sherwood Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I was really worried about my mum moving into Sherwood Lodge Care Home as she suffers from dementia and doesn't like change. She suffers from Aphasia too after a stroke in 2011. She had been residing in a care home for ten years when I was advised it was closing. I was naturally concerned about how
my mum would cope and adapt to this sudden change in environment.
I can honestly say the manager and staff at Sherwood Lodge Care Home have been brilliant. The kindness and support both myself and my mum have been shown is humbling, to say the least. Her room is clean, homely and comfortable, and my mum is settling in well and clearly cared for which is priceless. I have peace of mind knowing my mum is in the right hands. It's like she's part of a family, the Sherwood family, and I've not felt that before. There are activities daily too which I hope mum will be able to participate in some way.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Sherwood Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My late wife was a resident in Sherwood for 2.6 years. There was always a good atmosphere, which continued during the difficult 'Covid' times. She had a pleasant room, which was always kept spotless. As a visiting spouse, I was always made welcome. I felt that I was part of the family. My heartfelt
thanks to all the staff.
From the top (management) to every level, the care was exceptional. In spite of her age/health problems, Sherwood are part of my 'happy memories'.

Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review our home, your kind words will be forwarded on to the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

My Mum has been an active 96 year old still living by herself with a bit of support until she fell and broke her shoulder. We were worried that a care home would treat Mum as any other "old lady" but the care has been very person-centred and they have listened to Mum's preferences and treated her with
the utmost professionalism. If you're looking for a caring, well run care home with staff who really care and who seem proud of where they work then look no further!

Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review our home, I will pass this on to the team.


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Overall Experience  Overall Experience 4.0 out of 5

This is definitely one of the best care homes in the area. My father has been a happy resident for over two years and has received the best of care from a brilliant team. Everyone is so helpful and professional and nothing is too much trouble. The residents were very well cared for throughout the covid
times and families were kept well informed. The only reason I gave 4 stars instead of 5 is that the rooms are rather small for a wheelchair user and it is quite pricey but everything else is spot on. Highly recommended.

Reply from Charlene Porter, General Manager at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review our home and I shall pass this on to the team.


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Overall Experience  Overall Experience 4.0 out of 5

My elderly parents were residents for over 2-years. They had a lovely sunny double room and were happy whilst living there. They entered the home prior to Covid-19 and unfortunately, spent their platinum wedding anniversary under lockdown. However, the home celebrated with them, making a cake and a
special meal so they didn’t miss out. The staff cared for them as if they were part of their own family. There were plenty of activities for them to join in with, and if they didn’t want to that was fine too. I would recommend this care home.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sherwood Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My Mother has been living at Sherwood Lodge for 6 years. It is a wonderful, clean and comfortable Care Home, run by the General Manager who has a real commitment to her job and has a great Team working with her.
Her door is always open to listen to families' needs for their loved ones.
Wonderful
Carers who show a lot of compassion daily to my Mother and other residents.
It is a very happy home, Carers enjoy their roles often with a lot of laughter.
A regular programme of activities is held daily to engage the residents by the Activities Coordinator.
Chefs home cooking and a Host running the Dining Room. Tea/coffee and cake lounge for visitors.
Thanks to every member of the Team that makes Sherwood Lodge the Caring family that it is.

Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review our home and for the lovely comments which I will pass to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum went into Sherwood Lodge in January 2022 on a 6 week placement with a view to a permanent place. She is now a resident and seems happy and well looked after. The staff are lovely and very kind and empathic. It is a lovely welcoming home with lovely surroundings. The manager and her team work
tirelessly and have got the residents through an outbreak of covid safely and reassuring. They go the extra mile to make it a happy home.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sherwood Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Sherwood Lodge for nearly two years. She has progressed well and is very settled. She has benefitted from staff keeping an eye on what she eats and drinks so she is much healthier now. The staff are very caring and the home is very good at communicating with family.

Reply from Charlene Porter, G M at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review Sherwood Lodge and we will pass these comments on to the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

Sherwood Lodge is an absolutely fantastic care home with absolutely fantastic staff. The whole set-up is way beyond anything I expected. I would quite happily pay good money to stay there for a holiday! Should I ever need to move into a care home I hope that I end up there.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sherwood Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy at Sherwood Lodge. She has been a resident for just over 2 years and all the staff constantly look after her with empathy, care and kindness.
During Covid, I was allowed to see her regularly which helped greatly with her dementia.
I am very pleased that I selected Sherwood
Lodge for my mother and I would recommend the home to anyone looking for somewhere to look after a loved one.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sherwood Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum went into the care home just before lockdown in 2020. I was so worried she would think we had just abandoned her. The care she got and continues to get has been wonderful, I cannot be more grateful to all the staff for all they do for my mum, in fact, I don't know what I would have done without
their care. When I visited her last week she said "I much prefer this life here than the other" She is and looks well cared for.

Reply from Charlene Porter, G M at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review our home and the feedback will be shared with the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff enough for the wonderful care they give to my aunt. I am kept well informed about her needs both physical and emotional. I am always informed if she needs any extra medical support. The staff are all very approachable and so caring. I know I could not do what they do and
they smile!!
The home has been amazing in its response to Covid. As a relative, I have been kept abreast of all changing criteria and still visit when allowed.
I cannot recommend the Sherwood Lodge Team enough. They go above and beyond what might be expected and I am so grateful my parents made this choice for my aunt. They are wonderful!

Reply from Charlene Porter, G M at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review our home and for the lovely comments, I will share these with the staff team.


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Current Review Score: 9.3 (9.276)

Overview of Review Score

The Review Score of 9.3 (9.276) out of 10 for Barchester Sherwood Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.660 for Barchester Sherwood Lodge Care Home is calculated as follows: ( (66 Excellents x 5) + (24 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 94 Ratings = 4.66

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.616 Points relating to the number of positive Reviews for Barchester Sherwood Lodge Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8. 8 Positive Reviews ÷ 9.8 = 0.816

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Apr 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (10)

Tracy

Tracy Lyons

Job Title: General Manager

Joined: 2018

Hi, my name is Tracy, and I am the General Manager here at Sherwood Lodge.


I have worked in care since 2000. I started working nights as a Carer, then I had a ten year break to raise my family. I then went back to work in a home that provided EMI care, before moving on to complete my NVQ Level 2 in Health & Social Care to become a Senior Carer. I started at Sherwood Lodge in October 2018 with the role as Head of Care. I was later promoted to Deputy Manager, and then recently I was appointed as the General Manager for Sherwood Lodge, I am enjoying every aspect of my new role.


Karen

Karen Lawrenson

Job Title: Deputy Manager

Joined: 2018

My name is Karen, I am a mother to five children and I have worked at Sherwood Lodge since 2018 starting off as a Care Assistant, progressing to the role of Senior Care Assistant and now Deputy Home Manager which I am really enjoying.


I am dedicated to my job and I take pride in the fact that we make a difference in the lives of our residents. I work closely with all my colleagues and management to ensure that Sherwood Lodge is the best it can be in providing quality care to all our residents.


Karen

Karen Fullard

Job Title: Administrator

Joined: 2023

My name is Karen and I joined Sherwood Lodge as the Home Administrator in April 2023, having always worked in similar administrative-based jobs prior.


I enjoy working as part of a company that values and is dedicated to its residents and their care. Every day is different from the last, and there's always something to look forward to at Sherwood Lodge.


Robert

Robert Frazer

Job Title: Activities Co-ordinator

Joined: 2018

My life has had a strong art bias; I worked for many years as a technical illustrator and freelance natural history illustrator before moving into animation and eventually marketing. My hobbies and interests are also art based; I love to see exhibitions in my home town at the Liverpool Tate, and I still enjoy drawing and painting, although my artwork is produced on a computer these days.


I really enjoy sharing my love of art with our residents, whether it is through creating funny cartoons of each other, decorating plant pots or building aircraft from matchsticks – sharing creative activities is a pleasure and very rewarding.


Lee

Lee Riley

Job Title: Head of Maintenance

Joined: 2017

I am the Head of Maintenance here at Sherwood Lodge and also at Sherwood Court. One of the best things about working in a care environment is that you are helping residents and families and trying to make their lives a little bit easier. Knowing that you make a difference to people's day provides a real sense of achievement.


Bridget

Bridget Lawrenson

Job Title: Head Of Housekeeping

Joined: 2010

I have been working at Sherwood Lodge since 2010, starting off as a care assistant, and I am now the head housekeeper. Previous to my work here, I worked in the community as a support worker and, before that, that I worked in the hotel sector. I enjoy my role here at Sherwood Lodge, and I have a strong and reliable team working beside me. Sherwood Lodge is a happy and relaxed place to be and work.


Dawn

Dawn Close

Job Title: Admin Assistant

Joined: 2008

I have worked at Sherwood Lodge since 2008 as the Admin Assistant. I have always worked in administration and office roles since leaving school.


I enjoy my work here at Sherwood Lodge, as everyday offers something different, and I have gained a very close bond with the residents, and enjoy our daily chats.


Claire

Claire Fisher

Job Title: Senior Carer

Joined: 2022

My name is Claire and I'm a Senior Carer here at Sherwood Lodge. I started in 2022 as a Carer and was promoted to Senior Carer in May 2023. I am a Falls Champion and Dementia Champion and am very proud of my role and being a part of the team.


I love spending time with our residents and caring for them everyday, especially going out on day trips. I helped organise our Wish Tree, where residents write down their wishes, hang it on the tree and we try and make them all come true, ranging from garden centre trips to days out reliving their favourite memories. Watching and being part of our residents' wishes come true is something I'm very grateful for.


Nnamdi

Nnamdi Ossai

Job Title: Senior Carer

Joined: 2022

I started at Sherwood Lodge in November 2022 as a Care Assistant. I previously worked as an Account Manager and decided I needed a change - making the decision to move over to start working in care is the best decision I have made. I was promoted to Senior Carer in April 2023, and am proud to care for our residents to help them enjoy each day.


Pam

Pam Wareing

Job Title: Hostess

Joined: 2021

I originally started at Sherwood Lodge as a member of the Housekeeping team in August 2021, before transferring to the role of Hostess.


I really enjoy my role, as I get to spend quality time with the residents and their families each and every day. My role includes serving breakfast and lunch, to offering refreshments throughout the day and making sure everyone always has a cup of tea and a biscuit to hand. I'm the first port of call for making sure everybody always feels at home.


Frequently Asked Questions about Barchester Sherwood Lodge Care Home

What types of Care is Barchester Sherwood Lodge Care Home registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Sherwood Lodge Care Home provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Barchester Sherwood Lodge Care Home have?

There are 47 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Barchester Sherwood Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Sherwood Lodge Care Home to the centre of Preston?

2.0 mile(s) as the crow flies, distance by road may be significantly further.