This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Sherwood Lodge Care Home has a Review Score of 9.3 (9.276) out of 10, based on 8 reviews in the last 2 years. Over all time Barchester Sherwood Lodge Care Home has 53 reviews.
Review from Ruth B (Daughter of Resident) published on 26 March 2021
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Reply from Charlene Porter, G M at Barchester Sherwood Lodge Care Home
Thank you for taking the time to review our home, we welcome all feedback. I will share this with the team.
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Review from Barry C (Son of Resident) published on 26 March 2021
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Reply from Charlene Porter, G M at Barchester Sherwood Lodge Care Home
Thank you for taking the time to review the home and for the lovely feedback of which I will share with the team.
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Review from Susan M (Daughter of Resident) published on 25 March 2021
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sherwood Lodge Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from John S (Son of Resident) published on 12 March 2021
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Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home
Thank you for taking the time to review our home. We continue to welcome any feedback.
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Review from H C (Daughter-in-law of Resident) published on 9 February 2021
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Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home
Thank you for taking the time to review Sherwood Lodge, as always we do welcome any feedback.
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Review from David H (Son of Resident) published on 4 February 2021
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Would recommend Sherwood Lodge to you
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sherwood Lodge Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Sally W (Daughter of Resident) published on 26 August 2020
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Reply from Charlene Porter, G M at Barchester Sherwood Lodge Care Home
We are happy you and your sister enjoyed your visit and that the weather held off for you all. Thank you for taking the time to review our home and we will look forward to seeing you soon.
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Review from Sue W (Daughter of Resident) published on 24 July 2020
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Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home
Thank you for taking the time to review our home and we do as always welcome feedback. We are happy she has settled well.
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Review from Rick P (Son of Resident) published on 15 June 2020
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sherwood Lodge Care Home
Thank you for taking the time to review our home and your feedback regarding the team and the communication support given in keeping in touch with your mother. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Liz T (Niece of Resident) published on 11 June 2020
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sherwood Lodge Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Phil R (Son of Resident) published on 10 June 2020
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sherwood Lodge Care Home
Thank you for your review and positive feedback during this challenging period for all. We look forward to welcoming you back into the home as soon as we can. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from D W (Friend of Resident) published on 21 May 2020
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Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home
Thank you so much for the taking time to review Sherwood Lodge.
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Review from Ruth W (Daughter of Resident) published on 27 March 2020
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sherwood Lodge Care Home
Thank you for your review, we are pleased that your Mother has settled well and that as a family the transition has been positive, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from David Q (Son of Resident) published on 4 March 2020
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Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home
Thank you for taking the time to review Sherwood Lodge and such lovely comments. We are so proud we were able to build her strength and confidence up to enable her to go home, and we wish her all the best and hope to see her attend our coffee mornings.
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Review from Frances F (Daughter of Resident) published on 27 February 2020
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Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home
Thank you for taking the time completing this review and lovely comments.
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Review from P H (Friend of Resident) published on 28 January 2020
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Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home
Thank you for taking the time to review Sherwood Lodge.
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Review from P W (Daughter of Resident) published on 22 January 2020
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Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home
Thank you for taking the time to review Sherwood Lodge.
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Review from Janet M (Daughter of Resident) published on 25 November 2019
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Reply from Charlene Porter, General Manager at Barchester Sherwood Lodge Care Home
I would like to thank you for taking the time to review and for such lovely comments. I am glad you found that Sherwood Lodge is the right place for Mum.
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Review from Patricia R (Sister of Resident) published on 27 August 2019
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Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home
Thank you for your review.
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Review from Alan B (Friend of Resident) published on 27 August 2019
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Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home
Thank you for your review.
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The Review Score of 9.3 (9.276) out of 10 for Barchester Sherwood Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.660 for Barchester Sherwood Lodge Care Home is calculated as follows: ( (66 Excellents x 5) + (24 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 94 Ratings = 4.66
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.616 Points relating to the number of positive Reviews for Barchester Sherwood Lodge Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8. 8 Positive Reviews ÷ 9.8 = 0.816
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Apr 2019
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Job Title: General Manager
Joined: 2018
Hi, my name is Tracy, and I am the General Manager here at Sherwood Lodge.
I have worked in care since 2000. I started working nights as a Carer, then I had a ten year break to raise my family. I then went back to work in a home that provided EMI care, before moving on to complete my NVQ Level 2 in Health & Social Care to become a Senior Carer. I started at Sherwood Lodge in October 2018 with the role as Head of Care. I was later promoted to Deputy Manager, and then recently I was appointed as the General Manager for Sherwood Lodge, I am enjoying every aspect of my new role.
Job Title: Deputy Manager
Joined: 2018
My name is Karen, I am a mother to five children and I have worked at Sherwood Lodge since 2018 starting off as a Care Assistant, progressing to the role of Senior Care Assistant and now Deputy Home Manager which I am really enjoying.
I am dedicated to my job and I take pride in the fact that we make a difference in the lives of our residents. I work closely with all my colleagues and management to ensure that Sherwood Lodge is the best it can be in providing quality care to all our residents.
Job Title: Administrator
Joined: 2023
My name is Karen and I joined Sherwood Lodge as the Home Administrator in April 2023, having always worked in similar administrative-based jobs prior.
I enjoy working as part of a company that values and is dedicated to its residents and their care. Every day is different from the last, and there's always something to look forward to at Sherwood Lodge.
Job Title: Activities Co-ordinator
Joined: 2018
My life has had a strong art bias; I worked for many years as a technical illustrator and freelance natural history illustrator before moving into animation and eventually marketing. My hobbies and interests are also art based; I love to see exhibitions in my home town at the Liverpool Tate, and I still enjoy drawing and painting, although my artwork is produced on a computer these days.
I really enjoy sharing my love of art with our residents, whether it is through creating funny cartoons of each other, decorating plant pots or building aircraft from matchsticks – sharing creative activities is a pleasure and very rewarding.
Job Title: Head of Maintenance
Joined: 2017
I am the Head of Maintenance here at Sherwood Lodge and also at Sherwood Court. One of the best things about working in a care environment is that you are helping residents and families and trying to make their lives a little bit easier. Knowing that you make a difference to people's day provides a real sense of achievement.
Job Title: Head Of Housekeeping
Joined: 2010
I have been working at Sherwood Lodge since 2010, starting off as a care assistant, and I am now the head housekeeper. Previous to my work here, I worked in the community as a support worker and, before that, that I worked in the hotel sector. I enjoy my role here at Sherwood Lodge, and I have a strong and reliable team working beside me. Sherwood Lodge is a happy and relaxed place to be and work.
Job Title: Admin Assistant
Joined: 2008
I have worked at Sherwood Lodge since 2008 as the Admin Assistant. I have always worked in administration and office roles since leaving school.
I enjoy my work here at Sherwood Lodge, as everyday offers something different, and I have gained a very close bond with the residents, and enjoy our daily chats.
Job Title: Senior Carer
Joined: 2022
My name is Claire and I'm a Senior Carer here at Sherwood Lodge. I started in 2022 as a Carer and was promoted to Senior Carer in May 2023. I am a Falls Champion and Dementia Champion and am very proud of my role and being a part of the team.
I love spending time with our residents and caring for them everyday, especially going out on day trips. I helped organise our Wish Tree, where residents write down their wishes, hang it on the tree and we try and make them all come true, ranging from garden centre trips to days out reliving their favourite memories. Watching and being part of our residents' wishes come true is something I'm very grateful for.
Job Title: Senior Carer
Joined: 2022
I started at Sherwood Lodge in November 2022 as a Care Assistant. I previously worked as an Account Manager and decided I needed a change - making the decision to move over to start working in care is the best decision I have made. I was promoted to Senior Carer in April 2023, and am proud to care for our residents to help them enjoy each day.
Job Title: Hostess
Joined: 2021
I originally started at Sherwood Lodge as a member of the Housekeeping team in August 2021, before transferring to the role of Hostess.
I really enjoy my role, as I get to spend quality time with the residents and their families each and every day. My role includes serving breakfast and lunch, to offering refreshments throughout the day and making sure everyone always has a cup of tea and a biscuit to hand. I'm the first port of call for making sure everybody always feels at home.