Barchester Sherwood Lodge Care Home

Sherwood Way, Fulwood, Preston PR2 9GA
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9.3 53 Reviews
  • Barchester Sherwood Lodge Care Home, Preston
Sherwood Lodge makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all services and activities are tailored towards residents' likes and dislikes while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

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Care Provided by Barchester Sherwood Lodge Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Tracy Catterell (General Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Funding & Fees Guide for Barchester Sherwood Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £962

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Sherwood Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester Sherwood Lodge Care Home Reviews (53)

Total of 53, showing 41-53
9.3

Barchester Sherwood Lodge Care Home has a Review Score of 9.3 (9.276) out of 10, based on 8 reviews in the last 2 years. Over all time Barchester Sherwood Lodge Care Home has 53 reviews.

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Review from Shirley M (Daughter of Resident) published on 10 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the management and all the staff for the care they have provided for Dad, helping him to retain as much dignity as possible during his decline due to his Parkinsons condition. They all showed genuine caring and treated him with respect and understanding. They put effort into finding
out about Dad's preferences and interests and getting to know him as an individual. We were made very welcome when we visited from a considerable distance away and felt that anything raised was acted upon by the new management. We have noticed considerable improvements in all aspects following their appointment and recruitment of new staff. We were very comforted by the care they provided to Dad during his final days and the warm welcome he received after his last discharge from hospital, as it was as if he was really coming home to them. The home is undergoing renovations which will further improve the rooms and facilities.

Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home

Thank you so much for very touching review, he will be sadly missed by us all, you're more then welcome to visit anytime for cuppa and cake and we wish you and the family all the very best.


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Review from Gillian M (Daughter of Resident) published on 7 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was cared for by the staff in Sherwood Lodge for 19 months. Initially, there were some issues due to bad management. However, this was recognised by Barchester Homes and a new management team installed. Since then the standard of care and attention to detail has been excellent. The staff are
attentive to the needs of the residents and welcoming to visitors. There are lots of activities organised in which the residents can participate in and the quality of the food is also very good. Sadly dad passed away recently, but I know the staff were caring for him with love and kindness to the end.

Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review Sherwood Lodge while dealing with your loss. We are happy you and the family have noted the changes and I will share this with the team. I would like to wish you all the best and you're both then welcome to drop in at anytime for refreshments.


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Review from L M (Daughter of Resident) published on 29 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum chose Sherwood Lodge Care Home after a visit in mid-November 2017. We moved her into an upstairs ensuite room later that month. Everyone was very supportive and helped her settle in.
When a downstairs room became available Mum was able to change to that.
Mum's memory deteriorated until the end
in early December 2018. Sherwood Lodge Care Home always treated her with respect and dignity and we are grateful for the support she received which we could no longer provide ourselves. I normally accompanied Mum to hospital appointments but as and when necessary, Sherwood Lodge Care Home would support her at medical appointments.
Sherwood Lodge Care Home had several changes of staff whilst Mum was resident. The latest manager and deputy manager are doing well in improving things for residents and their families. I always found them approachable and willing to change things if/as needed.

Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home

Thank you for this review.


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Review from Toni E (Daughter of Resident) published on 6 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a first time for respite whilst Mum was in hospital.
Sherwood Lodge were amazing from the first assessment to the last day. Every need was met, they all went above and beyond. The home manager is friendly and put us all at ease. They were fantastic. Will definitely use again if needed. Every member
of staff was friendly and caring, nothing was too much trouble.
Well done to the team and thank you for looking after him so well.

Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home

Thank you so much for this feedback, Toni.
We wish you all the best of luck and you know where we are if you need us. Please do not forget us and you are more than welcome to pop in for coffee and a chat and a slice of cake.


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Review from Joan C (Daughter of Resident) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is very well cared for and with dignity and respect, the staff team are always on hand when needed you often hear them singing. The food is all fresh and lots of choice. There is a range of activities which even my mum has started to take part in. The management are present throughout the home
and the standard has greatly improved.

Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home

Thank you for taking the time to review our home. We always like to hear both negative and positive.


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Review from James B (Husband of Resident) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am the husband of the person who resides in Sherwood Lodge and since the new management took over the responsibility of looking after this establishment and the sorting out of 'competent, caring staff', I feel that they deserve credit in such a short time of sorting out the care of all the residents.
I am more than happy with the care of my wife (at least I feel I can relax when I leave her in capable hands as and when I am not there). It is only over 7 months since the management took over so I can see it will improve as time goes on.

Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home

Thank you for your feedback, we like to hear both positive and negative to help improve our service. I am pleased you feel you can relax knowing she is safe and well cared for.


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Review from Amanda M (Private Carer of Resident) published on 23 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my elderly lady was told she had to go into a care home, I was very worried about where she was going to go.
I rang the manager at Sherwood Lodge to see if she could go there and I was over the moon when the manager said she would go and assess the service user. Once the assessment was done,
the manager rang me to take my lady in.
I was very happy because my auntie was a resident there and we could not have wished for better end of life care for my aunt. The staff and management could not do enough to give my aunt the loving care she needed. They were also very supportive to me and my family.
We would always recommend Sherwood Lodge to be a home from home.

Reply from Charlene Porter, GM at Barchester Sherwood Lodge Care Home

Thank you for your review.


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Review from Katy B (Daughter of Resident) published on 17 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently just moved into Sherwood lodge and I have to say it’s the most beautiful and wonderful care home I could have ever picked. Looked at a few other care homes in Bamber bridge and around the Preston area, and Sherwood Lodge offered more from the meals they have to the atmosphere they
have in the care home. Staff are always singing always jolly and always happy to go an extra mile. The management is always involved they spent some of their time talking to my mum and other residents in the afternoon. Overall I am very happy and I feel like I made a very good decision on putting mum here.

Reply from Charlene Porter, G M at Barchester Sherwood Lodge Care Home

Thank you so much for this positive feedback, I will ensure this is feedback to the team.


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Review from Debra N (Daughter of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is very happy living at Sherwood Lodge.
She is well looked after and well fed.
Since the new manager took over, the quality and standards at Sherwood Lodge have improved. He is very approachable and sorts any minor problems out swiftly. The staff are friendly and caring.

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Review from Paula S (Daughter of Resident) published on 12 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say, the staff at Sherwood Lodge go far and beyond what they call "just doing our job". They are professional, caring and made Mum feel like she was at home.
Sadly, Mum passed away this week, both my sister and I stayed with her at the Lodge for two days where they gave us a bed, fed us
and gave us endless cups of tea and comfort. They gave mum the dignity she deserved and she was particularly fond of a senior carer (who came in on her day off to see mum as she was worried about her), she called her "my girl"and another male senior carer. They couldn't have done anymore and supported both my sister and myself throughout. They really go the extra mile. We will always be forever grateful for them helping us through a very difficult time it would have been much worse without them.

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Review from Pamela S (Daughter of Resident) published on 18 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sherwood Lodge is a lovely care home, with lovely caring and patient staff. My mother who has dementia has been a resident now for two years and always says, "it's a good place" which always makes us as a family reassured that she is happy and contented and in return we are happy and contented knowing
she is being cared for in a lovely environment with kind staff who will go that extra mile. Food is cooked and presented to a very high nutritious standard and visitors can eat with their relative if required. The activities they provide are outstanding and stimulating and I wouldn't hesitate in choosing this home for another relative.

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Review from M B (Wife of Resident) published on 18 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is settled at Sherwood Lodge and I am satisfied with the care he is receiving. The care staff are all excellent and work over and above the call of duty for the individual residents. Along with others, my husband can be awkward and behave out of character, but the staff handle him with care
and dignity. Individual needs are always recognised.

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Review from Geoff K (Son of Resident) published on 31 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the care and services provided have to be considered better than good. My Mother has been resident here for more than 8 years which in itself is evidence of our satisfaction with the care given.

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Current Review Score: 9.3 (9.276)

Overview of Review Score

The Review Score of 9.3 (9.276) out of 10 for Barchester Sherwood Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.660 for Barchester Sherwood Lodge Care Home is calculated as follows: ( (66 Excellents x 5) + (24 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 94 Ratings = 4.66

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.616 Points relating to the number of positive Reviews for Barchester Sherwood Lodge Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8. 8 Positive Reviews ÷ 9.8 = 0.816

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (10)

Tracy

Tracy Lyons

Job Title: General Manager

Joined: 2018

Hi, my name is Tracy, and I am the General Manager here at Sherwood Lodge.


I have worked in care since 2000. I started working nights as a Carer, then I had a ten year break to raise my family. I then went back to work in a home that provided EMI care, before moving on to complete my NVQ Level 2 in Health & Social Care to become a Senior Carer. I started at Sherwood Lodge in October 2018 with the role as Head of Care. I was later promoted to Deputy Manager, and then recently I was appointed as the General Manager for Sherwood Lodge, I am enjoying every aspect of my new role.


Karen

Karen Lawrenson

Job Title: Deputy Manager

Joined: 2018

My name is Karen, I am a mother to five children and I have worked at Sherwood Lodge since 2018 starting off as a Care Assistant, progressing to the role of Senior Care Assistant and now Deputy Home Manager which I am really enjoying.


I am dedicated to my job and I take pride in the fact that we make a difference in the lives of our residents. I work closely with all my colleagues and management to ensure that Sherwood Lodge is the best it can be in providing quality care to all our residents.


Karen

Karen Fullard

Job Title: Administrator

Joined: 2023

My name is Karen and I joined Sherwood Lodge as the Home Administrator in April 2023, having always worked in similar administrative-based jobs prior.


I enjoy working as part of a company that values and is dedicated to its residents and their care. Every day is different from the last, and there's always something to look forward to at Sherwood Lodge.


Robert

Robert Frazer

Job Title: Activities Co-ordinator

Joined: 2018

My life has had a strong art bias; I worked for many years as a technical illustrator and freelance natural history illustrator before moving into animation and eventually marketing. My hobbies and interests are also art based; I love to see exhibitions in my home town at the Liverpool Tate, and I still enjoy drawing and painting, although my artwork is produced on a computer these days.


I really enjoy sharing my love of art with our residents, whether it is through creating funny cartoons of each other, decorating plant pots or building aircraft from matchsticks – sharing creative activities is a pleasure and very rewarding.


Lee

Lee Riley

Job Title: Head of Maintenance

Joined: 2017

I am the Head of Maintenance here at Sherwood Lodge and also at Sherwood Court. One of the best things about working in a care environment is that you are helping residents and families and trying to make their lives a little bit easier. Knowing that you make a difference to people's day provides a real sense of achievement.


Bridget

Bridget Lawrenson

Job Title: Head Of Housekeeping

Joined: 2010

I have been working at Sherwood Lodge since 2010, starting off as a care assistant, and I am now the head housekeeper. Previous to my work here, I worked in the community as a support worker and, before that, that I worked in the hotel sector. I enjoy my role here at Sherwood Lodge, and I have a strong and reliable team working beside me. Sherwood Lodge is a happy and relaxed place to be and work.


Dawn

Dawn Close

Job Title: Admin Assistant

Joined: 2008

I have worked at Sherwood Lodge since 2008 as the Admin Assistant. I have always worked in administration and office roles since leaving school.


I enjoy my work here at Sherwood Lodge, as everyday offers something different, and I have gained a very close bond with the residents, and enjoy our daily chats.


Claire

Claire Fisher

Job Title: Senior Carer

Joined: 2022

My name is Claire and I'm a Senior Carer here at Sherwood Lodge. I started in 2022 as a Carer and was promoted to Senior Carer in May 2023. I am a Falls Champion and Dementia Champion and am very proud of my role and being a part of the team.


I love spending time with our residents and caring for them everyday, especially going out on day trips. I helped organise our Wish Tree, where residents write down their wishes, hang it on the tree and we try and make them all come true, ranging from garden centre trips to days out reliving their favourite memories. Watching and being part of our residents' wishes come true is something I'm very grateful for.


Nnamdi

Nnamdi Ossai

Job Title: Senior Carer

Joined: 2022

I started at Sherwood Lodge in November 2022 as a Care Assistant. I previously worked as an Account Manager and decided I needed a change - making the decision to move over to start working in care is the best decision I have made. I was promoted to Senior Carer in April 2023, and am proud to care for our residents to help them enjoy each day.


Pam

Pam Wareing

Job Title: Hostess

Joined: 2021

I originally started at Sherwood Lodge as a member of the Housekeeping team in August 2021, before transferring to the role of Hostess.


I really enjoy my role, as I get to spend quality time with the residents and their families each and every day. My role includes serving breakfast and lunch, to offering refreshments throughout the day and making sure everyone always has a cup of tea and a biscuit to hand. I'm the first port of call for making sure everybody always feels at home.