Stella Matutina Care Home

16 Clifton Drive, Ansdell, Lytham St Annes FY8 5RQ
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7.8 14 Reviews
  • Stella Matutina Care Home, Lytham St Annes
Stella Matutina is situated on Clifton Drive, close to Lytham. The extensive south-west facing grounds overlooks the Ribble Estuary, so enjoys some of the best Coastal views in the area.

The Sisters of Charity of Jesus and Mary, have since 1934 owned the home and it is this link with the Sisters that gives Stella Matutina its unique atmosphere of caring, calm, respect and dignity.

The home has a chapel where mass is celebrated daily, whilst it has a strong Catholic tradition. Ladies and Gentlemen are welcome from all denominations.

Qualified staff are in attendance 24 hours a day, providing high quality care whilst promoting dignity, independence and supporting residents to be able to exercise choice in the way they live their lives.

The home has a large kitchen team that provide meals and snacks throughout the day including breakfast served in the comfort of your own room daily.

The aim is to provide residents with high quality care and services that respect them as individuals with their own rights and responsibilities. The home want residents to enjoy themselves and to live as full a life as is possible.

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Care Provided by Stella Matutina Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Sisters of Charity of Jesus and Mary
  • Person in charge
  • Dawn Ward (Manager)
  • Admission Criteria
    • Local Authority and private
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (39)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Stella Matutina Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • RESPITE Self-Funded Residential Care from £1,000
  • (these prices are only a guideline, please contact Stella Matutina Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • visiting as preferred by the resident


  • Parking

  • On Site visitors Car Park


Stella Matutina Care Home Reviews (14)

7.8

Stella Matutina Care Home has a Review Score of 7.8 (7.816) out of 10, based on 2 reviews in the last 2 years. Over all time Stella Matutina Care Home has 14 reviews.

Overall Experience

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Review from M G (Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This was my first experience of residing at a care home so I didn't know what to expect and there wasn't a brochure or information folder given to residents on arrival. I chose Stella Matuntina after I had seen the beautiful chapel and learned of the daily spiritual provision of Mass and prayer times,
all of which lived up to my expectations and fulfilled my needs. My physical needs were adequately met. The chefs discussed my dietary needs with me at the beginning of my stay and they faithfully adhered to the requests I made. I enjoyed daily walks in the garden but it wasn't easy to access and the lack of multiple pathways and the total lack of handrails and seats in the garden restricted enjoyment of this wonderful space. The garden needs to be re-designed, it needs more paths, flower beds, seating areas and sensory areas to bring it alive and make it accessible and stimulating for all residents in all seasons. Staff shortages were noticeable by all residents and often caused distress and upset because we had to wait too long for help despite the fact that buzzers were going off for ages and constantly going off.

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Review from Christine U (Wife of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in the home for 16 months and, throughout his stay, was looked after with great care and respect. Nothing was considered too much trouble, and I was more than happy with the caring attitude of all who were involved with him in any way. I would recommend Stella Matutina to everyone who
needs a loving and caring environment in which to live.

Reply from Dawn Ward, Manager at Stella Matutina Care Home

Thank you so much for taking the time to review our service. I will pass on your kind comments to the team. Thank you again.


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Review from K G (Daughter of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Following a recommendation from a nurse practitioner friend who works on the Fylde Coast, we visited Stella Matutina in August 2021, which my mum instantly fell in love with. A caring and responsible environment with a Catholic ethos and plenty of activities available to dip in and out of as she pleased.
When we get older, we have less energy. At Stella Matutina, my mum was able to make the most of her time by doing the things she enjoyed and by having medical staff (in the main) visiting her rather than her using up her valuable energy with external appointments. Sadly, Mum passed away in October 2022, but she did so surrounded by prayers, kindness and dignity. There will always be a place in my heart for Stella Matutina, where the managers, duty managers, staff and volunteers go above and beyond to make their residents feel at home.

Reply from Dawn Ward, Manager at Stella Matutina Care Home

Thank you so much for taking the time to review the service. It is most appreciated.
It was a delight to know and care for your mum, and we all miss her and you visiting her.


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Review from M S (Daughter of Resident) published on 27 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Stella Matutina from August 2022 to November 2022, when she sadly passed away. The management and staff were fantastic in helping her to settle in, sowing great patience and care to Mum and to us. They always made us feel welcome, making us and Mum feel at home, providing us
with regular updates and dealing with any concerns swiftly. It gave us great comfort to know that, when she died, she was in a place where she was treated with great care and compassion and that her faith and her values were respected.

Reply from Dawn Ward, Manager at Stella Matutina Care Home

Thank you for taking the time to review our service and giving us such positive feedback. It was a great pleasure to look after your mum and get to know her and the family. You are all greatly missed by the team.


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Review from J J (Daughter of Resident) published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Stella Matutina looked after my mother for the past eighteen months. I have been very pleased with the care and support she was given by the excellent staff, most of whom have worked there for a long time. When my mother's needs became greater, the care and support increased, and she was
treated with dignity at all times. The home is immaculately clean and fresh, and all the food is freshly cooked. I would not hesitate to recommend Stella Matutina Care Home.

Reply from Dawn Ward, Manager at Stella Matutina Care Home

Thank you so much for taking time to provide us with such a positive review.


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Review from Pat O (Friend of Resident) published on 18 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A close family friend was a resident at Stella Matutina. I was touched not only by the level of care she received by the genuine love and affection shown to her. You became her family, and she was happy and contented. Thank you.

Reply from Dawn Ward, Manager at Stella Matutina Care Home

Thank you for your positive review and for taking the time to review our service.


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Review from L F (Niece of Resident) published on 6 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the time my aunt first visited for a holiday, she felt safe, welcome and love. She moved in within a month! She loved the staff and was always talking about the activities and wonderful food and care she received. Her faith life was important to her, so the fact that she could attend prayers and
mass regularly was a great gift. She made new friends (with residents and staff alike). In the last years of her life, when she died, friends stayed with her constantly through her last days. She was given a wonderful, caring farewell to make her life - life that she lived to the full.

Reply from Dawn Ward, Manager at Stella Matutina Care Home

Thank you so much for taking the time to provide us with such a positive review.
It was a pleasure to know and care for your Aunt. She was a wonderful person that we all loved and now miss so much.


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Review from Catherine M (Daughter of Resident) published on 3 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Stella Matutina for 3-years. During that time, he was given such amazing care for both his health and welfare. The staff went above and beyond to ensure that he was made comfortable at all times. Dad made it to his 100th while a resident, and although Covid restrictions prevented
family visits, the day was celebrated and made so special for him and the other residents by the staff and carers.
I can only thank everyone at Stella Matutina for helping to make my Dad's end of life as positive as it could be and for giving me the peace of mind to know that he was so well looked after.

Reply from Dawn Ward, Manager at Stella Matutina Care Home

Thank you so much for taking the time to provide such wonderful feedback. We will share this review with all the staff at home, who I know all thought highly of your father as he was always a perfect gentleman.


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Review from Jennifer L (Daughter of Resident) published on 3 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had wonderful care at Stella Matutina. She was very happy, settled and felt very secure. She liked all the staff, and they treated her with great respect. The food was very good, and the standards of cleanliness and comfort were very high indeed. My mother died in the care home, and all the
arrangements were handled so well. I always felt very confident that she was really well looked after.

Reply from Dawn Ward, Manager at Stella Matutina Care Home

Thank you for taking the time to provide feedback on our service.
It was a pleasure to know and care for your mother.
All our staff are dedicated to care, and it is good for them to hear your wonderful comments.


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Review from Nina P (Daughter of Resident) published on 3 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Stella Matutina provided superb care for my mother in every way. The staff were professional, dedicated and caring. My mother felt safe and secure with them. The end of life care they gave was excellent and enabled my mother to have a peaceful death cared for by people who knew her well and treated
her with love and compassion.

Reply from Dawn Ward, Manager at Stella Matutina Care Home

Thank you for taking the time to review our service. It was a pleasure to know your mother.
Our staff are dedicated to the care they provide, and it is a real boost for them to hear your wonderful comments.


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Review from Susan E (Daughter of Resident) published on 6 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I simply cannot praise the home and staff highly enough. The care given to my Mother was absolutely wonderful in every respect. There is a real family spirit to the home, which you feel with all the staff as well. It is probably the only care home I have ever been to which is spotless and no smell whatsoever
- apart from the great cooking. My Mother was treated with great dignity, patience and respect. Unfortunately, she passed away at the end of December in the home, and the staff did everything possible to support her and the family, in every way, in her final days. The staff are highly professional and well trained. Some have had many years of experience and know exactly how to deal with situations. I would say some of the rooms are slightly on the small side. This was not an issue for my Mother. There is a lovely Chapel and my Mother got great comfort from it. There are always activities going on for the residents.

Reply from Dawn Ward, Manager at Stella Matutina Care Home

Thank you very much for taking the time to complete such a praising review for us. It was a great pleasure to get to know and look after your mother in the time she was with us at the home. She is sadly missed as are the family by staff and other residents. We do appreciate your wonderful comments. Thank you.


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Review from T W L (Respite Resident) assisted by family/friend published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very efficient and caring. The place and meals are excellent. Nothing is too much trouble for all people being cared for there. Cleanliness is excellent and everyone there made my stay very happy.

Reply from Dawn Ward, Manager at Stella Matutina Care Home

Thank you for taking the time to complete such a kind review, this will assist us in improving and maintaining our good service. It was a pleasure to have you at the home, we look forward to seeing you again in the future.


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Review from Catherine G (Daughter of Resident) published on 5 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Superb staff who are compassionate and caring with a sense of humour and ability to care for Mum who has both physical and emotional needs.
I have found the staff endlessly patient and kind. Cleanliness/hygiene standards - excellent.
All the family agree that the standard of care Mum is receiving
could not be higher.

Reply from Dawn Ward, Manager at Stella Matutina Care Home

Thank you for taking time to complete one of the review cards. At the home we value your comments as help us to maintain and improve the service we provide to all our residents. I have shared your kind comments to the team here. Again, thank you.


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Review from Teresa Judy B (Resident) published on 8 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay at Stella Matutina has been just great. Well looked after. Treated with dignity. Food excellent also very clean. Staff the very best.

Reply from Dawn Ward, Manager at Stella Matutina Care Home

Thank you for your kind comments, I am so glad you enjoyed your stay with us, it was a pleasure to help you, we hope to see you again in the future.


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Current Review Score: 7.8 (7.816)

Overview of Review Score

The Review Score of 7.8 (7.816) out of 10 for Stella Matutina Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.458 for Stella Matutina Care Home is calculated as follows: ( (16 Excellents x 5) + (4 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 24 Ratings = 4.458

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.358 Points relating to the number of positive Reviews for Stella Matutina Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 2 Positive Reviews ÷ 8.6 = 0.233

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Frequently Asked Questions about Stella Matutina Care Home

What types of Care is Stella Matutina Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Stella Matutina Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Stella Matutina Care Home have?

There are 43 Single Rooms.

What are the Facilities & Services at Stella Matutina Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Stella Matutina Care Home to the centre of Lytham St Annes?

0.3 mile(s) as the crow flies, distance by road may be significantly further.