Swillbrook House Residential Care Home

Rosemary Lane, Bartle, Preston PR4 0HB
Submit a Review
9.4 25 Reviews
  • Swillbrook House Residential Care Home, Preston
Swillbrook House Residential Home is a country house in Bartle on the outskirts of Preston. The service is registered to provide personal care for up to 23 older people.

There is car parking at the home and gardens for people to use. There are 15 bedrooms with en-suite bathrooms and five bedrooms without an en-suite bathroom. Bedrooms are over two floors with a small lift providing access to the upper floor.

Show Swillbrook House Residential Care Home on the Map

Care Provided by Swillbrook House Residential Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 23 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Lisa Singh (Area Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (13)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Swillbrook House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,188 – £1,425
    • Self-Funded Residential Dementia Care £1,188 – £1,425
    • RESPITE Self-Funded Residential Care £1,188 – £1,425
    • RESPITE Self-Funded Residential Dementia Care £1,188 – £1,425
  • (these prices are only a guideline, please contact Swillbrook House Residential Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Swillbrook House kindly requests that visitors avoid visiting around meal times. Meal times are 12pm-1pm and 5pm-6pm.
    Due to Covid appointments are necessary


  • Parking

  • Free Parking


Swillbrook House Residential Care Home Reviews (25)

Total of 25, showing 21-25
9.4

Swillbrook House Residential Care Home has a Review Score of 9.4 (9.386) out of 10, based on 12 reviews in the last 2 years. Over all time Swillbrook House Residential Care Home has 25 reviews.

Overall Experience

  • 19
  • 5
  • 0
  • 0
  • 1

Date Published

25
1
4
12
13

Review from Sally M (Resident) published on 1 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John E (Son of Resident) published on 14 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In short, I can honestly say that during my visits to Swillbrook I've only ever seen excellent, professional care, delivered with compassion by all the staff.

Reply from Kathryn Searle, Reg Manager at Swillbrook House Residential Care Home

Thank you so much, we do try our best every day and have a committed team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S L (Niece of Resident) published on 4 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very helpful. My uncle is well looked after and seems very happy there and settled. Thinks of this place as home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew W (Son of Resident) published on 27 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home. Friendly, warm, good food. Fantastic staff. My dad is extremely happy at Swillbrook.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B D (Husband of Resident) published on 27 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been a resident at Swillbrook House since November 2016. She has settled extremely well in the home. I cannot thank the staff for the assistance they give her. Everyone goes out of their way to be friendly and helpful to both my wife and myself.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.4 (9.386)

Overview of Review Score

The Review Score of 9.4 (9.386) out of 10 for Swillbrook House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.386 for Swillbrook House Residential Care Home is calculated as follows: ( (85 Excellents x 5) + (40 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) + (6 Very Poors x 1) ) ÷ 140 Ratings = 4.386

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Swillbrook House Residential Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Jane Williamson

Job Title: Nominated Individual (CQC Responsible Person)

Joined: 2021

Jane is an experienced senior leader in health and social care, having previously been a Registered Manager, CEO, Head of Care and Nominated Individual of regulated CQC care services. She is passionate about person-centred care and continuous improvement. Jane will be supporting the Registered Manager and care home team in moving forwards and ensuring our residents continue to receive quality and personalised care in a place they call home, surrounded by people that care about them, and doing the things they enjoy.