Westwood Residential Care Home

29-31 Southport Road, Chorley PR7 1LF
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9.5 21 Reviews
  • Westwood Residential Care Home, Chorley
As the longest established Care Home in the Chorley area, Westwood have been consistent in achieving high standards in their inspection reports. The home prides itself on being small, independent and family-owned with a commitment to providing quality care in comfortable, homely surroundings. Westwood is located in a quiet residential area of Chorley which is within walking distance of the town centre, with the park and a bus stop close by.

Westwood offers a personalised 24-hour care service for up to 20 people over the age of 50, delivered by a highly trained, well-experienced team of staff - many of whom have been in employment for over twenty years. Long and short term care is available, also respite breaks.

Nutritious and well-balanced meals are provided for the residents with all dietary requirements catered for. A full daily activities programme ensures there’s always plenty to do. Activities on offer include arts and crafts, quizzes, bingo, social afternoons/evenings, regular visits from local entertainers and trips out to local places of interest.

Westwood is open for visiting anytime after 10am to allow the residents to enjoy their breakfast and complete morning routines, when your family member comes to stay you will be given the code for the doors to enable you access to the home. This must not be passed onto anyone else, this is to ensure the home, your relative, other residents & staff are all kept safe. Please make sure you sign in on arrival and out upon leaving at reception.

All visitors please be aware that Westwood has protected meal times to ensure that all residents are able to enjoy their meals.

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Care Provided by Westwood Residential Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Westcliffe Homes Ltd
  • Person in charge
  • Wendy Calvert (Registered Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (7)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 3

Funding & Fees Guide for Westwood Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £865 – £880
    • RESPITE Self-Funded Residential Care £865 – £880

  • Please call for full details
  • (these prices are only a guideline, please contact Westwood Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Westwood is open for visiting anytime after 10am to allow the residents to enjoy their breakfast and complete morning routines, when your family member comes to stay you will be given the code for the doors to enable you access to the home. This must not be passed onto anyone else, this is to ensure the home, your relative, other residents & staff are all kept safe. Please make sure you sign in on arrival and out upon leaving at reception.


    All visitors please be aware that Westwood has protected meal times to ensure that all residents are able to enjoy their meals.


  • Parking

  • Parking is available on a side street adjacent to the Home.


Westwood Residential Care Home Reviews (21)

Total of 21, showing 21-21
9.5

Westwood Residential Care Home has a Review Score of 9.5 (9.537) out of 10, based on 8 reviews in the last 2 years. Over all time Westwood Residential Care Home has 21 reviews.

Overall Experience

  • 19
  • 2
  • 0
  • 0
  • 0

Date Published

21
1
2
8
13

Review from Stephen R (Son of Resident) published on 21 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum lived at Westwood Residential Care Home for nearly 3 years and having worked there herself over 20 years ago we found 5 carers there that were still on staff while she was a resident - a great testimony to their practices and work environment.
Mum broke her hip and if the staff hadn't 'rescued'
her from the hospital she wouldn't have survived more than a few weeks but due to the care, she received she recovered marvellously.
At the end, the love, affection and attention given to Mum and her family were outstanding and way above anyone could expect and I could not recommend Westwood highly enough. I hope I am that lucky if needed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.537)

Overview of Review Score

The Review Score of 9.5 (9.537) out of 10 for Westwood Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.737 for Westwood Residential Care Home is calculated as follows: ( (70 Excellents x 5) + (25 Goods x 4) ) ÷ 95 Ratings = 4.737

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Westwood Residential Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Mar 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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