Wordsworth House Care Centre

Wordsworth Street, Hapton, Burnley BB12 7JX
Submit a Review
7.4 43 Reviews
  • Wordsworth House Care Centre, Burnley
Other Care Homes you may be interested in:
Member Logo
Care Homes belonging to Ribble Court
Ribble Court
9.4
Group Logo
Care Homes belonging to Marina View
Marina View
9.5
Member Logo
Care Homes belonging to The Willows Care Home
The Willows Care Home
9.8
Member Logo
Care Homes belonging to Oak Hill Mansion
Oak Hill Mansion
Show Wordsworth House Care Centre on the Map

Care Provided by Wordsworth House Care Centre

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Toni Heaton (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Wordsworth House Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £790 – £820
    • Self-Funded Residential Dementia Care £790 – £820
    • RESPITE Self-Funded Residential Care £790 – £820
    • RESPITE Self-Funded Residential Dementia Care £790 – £820

  • No 3rd party Top up required
  • (these prices are only a guideline, please contact Wordsworth House Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Wordsworth House Care Centre? View your Advertising Options

Wordsworth House Care Centre Reviews (43)

Total of 43, showing 1-20
7.4

Wordsworth House Care Centre has a Review Score of 7.4 (7.375) out of 10, based on 1 reviews in the last 2 years. Over all time Wordsworth House Care Centre has 43 reviews.

Overall Experience

  • 25
  • 17
  • 1
  • 0
  • 0

Date Published

43
0
0
1
42

Review from N D (Daughter-in-law of Resident) published on 28 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had looked at a number of residential homes for our mother, Wordsworth House had the best atmosphere and all the team were very friendly from the start. We love the open plan aspect. The accommodation is always clean, without the ‘traditional’ smells that you associate with a care home. Most importantly
our mother is well cared for, enjoys the food and has settled in well. From being lonely, depressed, unkempt and not eating, she has returned to participating in conversations, being interested in the people around her and taking care of her appearance and her meals. No care home will be perfect as they cannot replicate the resident's home - and their home will always be where the heart is, but this home makes an effort to create a homely environment for all.

Reply from Toni Heaton, Manager at Wordsworth House Care Centre

Thankyou for your feedback. Its always nice to hear positive experiences. We aim to ensure a high level of care is received and a homely environment for all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S H (Daughter of Resident) published on 18 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and caring. They look after my mum extremely well.

Reply from Wordsworth House Home Manager, Home Manager at Wordsworth House Care Centre

Thank you for your valued feedback. I will share this with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C C (Husband of Resident) published on 16 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was discharged from the hospital on the 29th of April 2021 to Wordsworth House for discharge to assessment. At the time she was refusing food, drink and medication. The assessment indicated that her Alzheimer's had become severe and that home care was not appropriate. She was admitted within
two days. The staff had her back on her feet, eating, drinking and taking her medication. I have total admiration for the staff, they are committed to the care of my wife and show her love within the limits of a care home. She is happy and content. Staff are truly dedicated and understanding.

Reply from Wordsworth House Home Manager, Home Manager at Wordsworth House Care Centre

Thank you for taking the time to complete this review. I will be delighted to share this with the team at Wordsworth House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gordon S (Resident) published on 6 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comfortable. Very friendly.

Reply from Wordsworth House Home Manager at Wordsworth House Care Centre

Thank you for your review, I am delighted to hear your positive feedback, which I will pass on to the team at Wordsworth House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marion T (Resident) published on 6 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, my stay here is good and I have no issues. More activities throughout the day.

Reply from Wordsworth House Home Manager at Wordsworth House Care Centre

Thank you for your review. May I take this opportunity to announce that we have a new allocated activities coordinator to the home which I am sure will be an asset to the team.
New activities and events are being planned, and these will be available in the next coming weeks.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A B (Daughter of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home with caring staff who are always friendly and helpful.

Reply from Wordsworth House Home Manager at Wordsworth House Care Centre

Thank you for your review of Wordsworth House.
I will share this with the team at Wordsworth, who I am sure will be delighted with this positive feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian K (Respite Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think that my experience at Wordsworth House over the six weeks I have stayed following discharge from hospital has been absolutely excellent. I would definitely come back if I needed to go into a carehome again. The meals are superb. I will miss the cooking from there. All the staff especially one
team member and the residents were excellent. I can't fault anything.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C L (Son of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have no issues to report regarding the home and communication is okay and staff are generally friendly and helpful. The room my dad has is a little tired and could do with modernising with more service-user friendly equipment. My dad feeds back to me that food isn't great and staffing levels need
to improve. However, I am not sure how accurate this is due to his health decline.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P B (Son of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in all aspects.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian W (Husband of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always found the staff very caring, always most helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen R (Son of Resident) published on 24 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst my mother has dementia, she is happy and loves her carers, also with her challenges, she is actively involved in social activities. My mother also has a good varied diet, again due to her illness, she is supported on a one to one basis at mealtimes. With her condition, she is treated with love,
support and dignity and comes across as happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie C (Daughter of Resident) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum suffers from middle-stage Alzheimer's disease. She is unable to care for herself safely and so lived with me and my family following my dad's death. Recently, she had a stroke which took away all her mobility which subsequently meant I was no longer able to care for her in my home. I chose Wordsworth
House after viewing many residential homes. The home has a pleasant relaxing homely feel. I have no regrets over my choice. The last year has been very challenging with the lockdown. Fortunately, we had 3 or 4 weeks of daily visits with Mum before lockdown restrictions. During this time, I got to know some of the staff quite well. I found them all kind, friendly and genuinely caring for all their residents. To have Mum in residential care and feel that she is cared for with dignity, respect and compassion and is safe and well, means the world to me and my family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynne H (Daughter of Resident) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been residing at Wordsworth House care home for 6 years. She has severe dementia and is cared for extremely well. I have always found staff members to be very caring and look after my mum so well, even when she doesn't make it easy for them. I haven't been able to physically see her in nearly
12 months but the staff have kept me informed of how she is doing. I can highly recommend this facility to anyone looking for dementia care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alan D (Son of Resident) published on 22 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Excellent service given to my late father and to my mother. Very helpful to all the family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M C (Son of Resident) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My ratings say it all.
This care home has been a breath of fresh air for my father and our family.
It is light and airy with a warm welcoming feel about it in a lovely location.
The management and staff are extremely attentive and kind towards us all.
I cannot praise Wordsworth House enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C T (Wife of Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has had the best care anyone could expect in this lovely care home, Wordsworth House.
The love and care my husband gets is just wonderful.
My mother spent three years here at Wordsworth House, she too was happy here, just like my husband, the staff really make him so happy.
My husband
was at end of life when in hospital, we didn't want to lose him, the staff have got him back on his feet once again by feeding him and making sure his drinks are there and taking him into rooms etc including him in games.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Derek W (Son-in-law of Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly caring environment. Problems attended to promptly. Property well maintained. Excellent staff.

Reply from Wordsworth House Home Manager, Home Manager at Wordsworth House Care Centre

Thank you for a lovely review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dennis L (Son of Resident) published on 21 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm satisfied with all the care that my mum is getting. She is very happy. That's all really. No concerns.

Reply from Wordsworth House Home Manager, Home Manag at Wordsworth House Care Centre

Thank you so much for your review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian U (Son of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here 18 months and did respite for up to 3 years before. I have always been given full attention whenever I have come. Staff are always helpful, always say how she is doing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie M (Daughter of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been living here approx 9 weeks and seems to have adapted very well to her new environment. The staff have been very welcoming and the manager is very approachable. One of the considerations for mum was to be able to take her little dog with her, as they had never been separated in 10 years,
and this was considered carefully by the management and they now live together as though at home. One bonus is that the home is purpose built.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 7.4 (7.375)

Overview of Review Score

The Review Score of 7.4 (7.375) out of 10 for Wordsworth House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.250 for Wordsworth House Care Centre is calculated as follows: ( (5 Excellents x 5) + (6 Goods x 4) + (1 Poors x 2) ) ÷ 12 Ratings = 4.25

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.125 Points relating to the number of positive Reviews for Wordsworth House Care Centre is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 1 Positive Reviews ÷ 8 = 0.125

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Wordsworth House Care Centre

What types of Care is Wordsworth House Care Centre registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wordsworth House Care Centre provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Wordsworth House Care Centre have?

There are 40 Single Rooms.

What are the Facilities & Services at Wordsworth House Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wordsworth House Care Centre to the centre of Burnley?

3.2 mile(s) as the crow flies, distance by road may be significantly further.