Barchester Brookfield Care Home

18 Brookfield Road, Lymm WA13 0PZ
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9.9 55 Reviews
  • Barchester Brookfield Care Home, Lymm
Brookfield Care Home is often described by those that live there as a real home from home. Brookfield is a beautiful care home located in Lymm, Cheshire with good transport links to Warrington and the surrounding areas.

Brookfield provides 24-hour residential care together with short-term respite and day care. The atmosphere in the home is one of warmth, friendliness and happiness.

The staff are highly qualified and treat each resident with dignity and respect, providing care that is unique to their individual needs.

The home is set in beautifully landscaped gardens with a summerhouse, greenhouse and seating.

The large, homely lounge is light and airy and along with the dining room, has a wonderful view of the gardens.

The extensive activities programme is based around individual needs, ensuring each resident still pursues their own particular interests and hobbies and, in many cases, discover new interests.

For those who prefer a quieter atmosphere, the home also has a library where residents can sit and read newspapers and magazines.

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Care Provided by Barchester Brookfield Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Sarah Nolan (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011

Funding & Fees Guide for Barchester Brookfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,113

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Brookfield Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Barchester Brookfield Care Home Reviews (55)

Total of 55, showing 1-20
9.9

Barchester Brookfield Care Home has a Review Score of 9.9 (9.925) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Brookfield Care Home has 55 reviews.

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Review from A H (Daughter of Resident) published on 26 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum stayed for just over a week for respite, it was her first time at the Barchester, Brookfield Care home, we were very happy with the caring staff and the care provided for our Mum during her stay. We hope to put mum there again in April for respite, it's a lovely home, tastefully decorated and
immaculately clean, it's close to my brother so he can visit whilst we are away, he and my sister in law were also very impressed with the staff and care home.

Reply from Sarah Nolan, GM at Barchester Brookfield Care Home

Thank you so much for your feedback and I am so pleased that your mum enjoyed her stay here at Brookfield we shall look forward to seeing her again and I will share your lovely comments with the team.


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Review from Lynne C (Daughter of Resident) published on 6 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum lives with us but visits Barchester Brookfield Care Home approximately one week per month.
I have no concerns when dropping her off as the staff are so welcoming and warm.
When I pick her up to go home, she always says that she's had a lovely week. She loves sitting chatting to ladies her own
age. She thinks the staff are lovely and very caring as well as being good fun.
Thanks to everyone at Brookfield for my peace of mind.

Reply from Sarah Nolan, GM at Barchester Brookfield Care Home

Thank you so much for your feedback and I am so pleased that your mum is feeling at home with the team at Brookfield. I will share your lovely comments with everyone.


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Review from Alison B (Daughter of Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in every way. Warm and welcoming atmosphere. Immaculate all the time. Hardworking staff and made to feel like family. Nothing was any trouble and Mum enjoyed her respite stay which helped me so much that Mum was well looked after during my recovery for a knee replacement. Five-star.

Reply from Sarah Nolan, GM at Barchester Brookfield Care Home

Thank you for your lovely feedback and I hope you are recovering well and looking forward to Christmas, it was a pleasure to have your mum here with us and please call in when you are better, it would be lovely to see you again.


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Review from Donna L (Daughter of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum stayed at Brookfield Care Home from July for 4 months following a fire at home. The standards of cleanliness, décor, the rooms, shared spaces, hair salon and the menu are 1st class! (Yes, they have a three-course, breakfast, lunch and dinner menu, plus snacks in between) This care home is more like
a 5-star hotel. But most importantly we were blown away by the level of care by the staff. A particular member of staff and her team made us feel so welcome and went above and beyond to help Mum settle. Here she has gained friendships with other residents and staff. She's been involved in exercise classes, watched concerts by local schools and taken part in activities. Even her mobility has improved whilst she's been here. The goal was always to get Mum back home again, but having the support of the mentioned staff member and her team has made Mum's situation so much more stress-free. We as a family can't thank Brookfield Care Home enough. They've been amazing!

Reply from Sarah Nolan, General Manager at Barchester Brookfield Care Home

Thank you so much for taking the time to leave us such a lovely, heartfelt and detailed review. Having your mum stay with us was an absolute pleasure for the team, she loved a laugh and a joke with everyone and we are so glad she settled well with us and you and the family had peace of mind from this. I will share your kind words with the whole team here at Brookfield and if we can help in the future with anything, we would welcome you back anytime. Thanks again, Sarah and the team.


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Review from Nicola D (Granddaughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very homely feel and a relaxed atmosphere.
Lovely staff who are so caring to both residents and their family.
Thanks for all the care you give my Grandma.

Reply from Sarah Nolan, General Manager at Barchester Brookfield Care Home

Thank you so much for leaving us such a lovely review, I will take great pleasure in sharing this with the staff in the home. Thank You.


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Review from Christina F (Daughter-in-law of Resident) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law went to live at Brookfield in July, and what can I say, this place is amazing, it's clean, always smells lovely when you walk in, and the staff are just wonderful, they go above and beyond to take care of all the residents, and when you visit, you feel so welcome too, always fresh cakes,
biscuits or snacks available, tea and coffee station so you can help yourself. I keep saying I'll book myself in for a week, it really does have a great relaxing vibe. My mother-in-law has said how happy and safe she feels to be somewhere where nothing is too much trouble for the people caring for her, this is high praise indeed from her. Thank you, Brookfield; you really are making a difference, and I for one, can't rate you highly enough.

Reply from Sarah Nolan, General Manager at Barchester Brookfield Care Home

Thank you so much for taking the time to leave us a review; it is so lovely to hear how happy your mother-in-law and you are with our home. I will share this review with the team, and it really will mean so much to them. Thank you.


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Review from Andrea G (Friend of Resident) published on 19 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The deputy manager and the team are caring and thoughtful. My friend has been with Barchester Brookfield Care Home since 2019 and is happy, content and settled, thanks to the team.

Reply from Sarah Nolan, General Manager at Barchester Brookfield Care Home

Thank you so much for your review and kind words regarding the team here at Brookfield. I have passed on your comments to the team, this feedback really means a lot to them.


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Review from A S (Friend of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From entering the home - welcome, offered a cup of tea, brought a chair to me to sit with the resident I was visiting. All staff engaged with me and residents in such a friendly manner.
The home was spotless - beautiful surroundings, photos - very clean, friendly and 'homely' feeling.
Where I have
not given a rating is because I did not use any of these facilities/visit room etc.

Reply from Sarah Nolan, General Manager at Barchester Brookfield Care Home

Thank you so much for taking the time to share this review, I have shared your feedback with the staff and this means so much to them. We look forward to you visiting again soon.


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Review from Christine D (Daughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always welcoming, kind, happy and smiling. Mum is well looked after and cared for. We often say she is in a high-standard hotel. The home is well-kept and very clean and has a lovely vibe about it. As a family, we are always welcomed and kept involved about everything. The manager's office
door is always open for a chat, which is very reassuring.

Reply from Sarah Nolan, GM at Barchester Brookfield Care Home

Thank you for your feedback. I will share your lovely comments with the team.


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Review from J L (Relative of Resident) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very welcoming and kind. always smiling and very accommodating.
The residents all look very well cared for and happy.
Lovely atmosphere in the home and it's well kept and clean.
My partner's Mother is very happy and settled and I know that means a lot to her family.
Thank you!

Reply from Sarah Nolan, General Manager at Barchester Brookfield Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required, your feedback is lovely and is great to hear and I will be sure to pass this on to the team.


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Review from C B (Son of Resident) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At Brookfield Care Home "Mum is at home and not in a home"!
The staff are excellent.

Reply from Sarah Nolan, GM at Barchester Brookfield Care Home

Thank you so much for your feedback and I am so pleased that your mum is feeling at home with the team at Brookfield. I will share your lovely comments with the team.


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Review from Stephanie G (Daughter of Resident) published on 24 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We were fortunate when a place became available for my dad to stay in the home from August 2023. The home is clean and always has a pleasant smell when we visit. It feels more like a hotel! The staff are lovely despite sometimes being extremely busy!
My dad enjoyed a visiting singer a few weeks ago
so it would be lovely if these type of activities were organised regularly.
I am extremely grateful for the care that the staff provide - thank you for looking after him!

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Brookfield Care Home

Thank you for your lovely review and comments, we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team who go above and beyond to provide excellent care and support to our residents.


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Review from Alison K (Daughter of Resident) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad entered the care home at the end of August and has been there ever since. I have been very satisfied with the care he has been given so far. As soon as I walked into the building, it felt like home. It has a lovely, cosy feel to it and made my dad feel at ease from day one. The staff have been
very caring and helpful which has really helped us with this difficult decision. Thank you to everyone who works there and continues to care for him.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Brookfield Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Julie J (Friend of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We attended a Bring and Buy event at Barchester Brookfield House Care Home and found it to be a very pleasurable experience. All staff were exceptionally friendly and welcoming.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Brookfield Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Cheryl M (Relative of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm and homely environment. Nothing too much trouble for staff. Clean, tidy and inviting. Residents cared for and attended to 100%. Extra activities sort after to keep residents occupied by carers.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Brookfield Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from E S (Daughter of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day, my dad arrived at Brookfield, I can only say how impressed I have been. My main concern was the safe care of my dad. The home is immaculate, clean and bright. The staff are very caring, helpful and always keeping their guests in a happy and comfortable manner. I have witnessed on
every visit how caring and professional staff behave with all of their guests, and I am more than satisfied with my dad's care, and I know he is too! Thank you to all of the staff at Barchester Brookfield Care Home.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Brookfield Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Paul C (Son of Resident) published on 9 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had two weeks of respite care in May 2023, whilts I went on holiday. He soon settled into the care and really enjoyed himself, so much so that he didn't want to come out. On the 3rd of July, he went back into the home as a permanent resident; he soon settled in again. The home is immaculate,
food excellent, and most important, the staff are all first class. It has taken a big weight off my shoulders.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Brookfield Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from E O (Daughter of Resident) published on 17 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased on first impressions. The resident has only been in the home for a few days.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Brookfield Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from John M (Friend of Resident) published on 23 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always friendly staff.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Brookfield Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Doreen M (Wife of Resident) published on 23 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy to leave my husband in Brookfield Care Home. He is so very well looked after and the food is exceptionally good. The carers seem to anticipate the resident's needs and show great patience and care to everyone. I would recommend this care home to all my friends.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Brookfield Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Current Review Score: 9.9 (9.925)

Overview of Review Score

The Review Score of 9.9 (9.925) out of 10 for Barchester Brookfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.925 for Barchester Brookfield Care Home is calculated as follows: ( (235 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 252 Ratings = 4.925

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Brookfield Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Mar 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (3)

Sarah

Sarah Nolan

Job Title: General Manager

Thank you for taking the time to look further into what Brookfield has to offer.


Here is an opportunity to look at some of our staff team and shown here are our Heads of Department. Each one of them plays a vital role in the day-to-day running of the home. I have been in care now since 2002 beginning life as a carer here at Brookfield and then in 2006 I was delighted to be promoted to General Manager. What I love most about my job is caring for people - I love to take time out of my busy day to go around and speak with the residents. I am truly passionate about ensuring that all the ladies and gents who live here with us are provided with the very best care and as a team we all support them to live a healthy and happy life.


Jane

Jane Devoti

Job Title: Deputy Manager

Joined: 2004

Jane is our Deputy Manager who joined the company in 2004 as a Care Assistant. In 2009 she was promoted to Senior Care Practitioner and then later to Deputy General Manager.


Jane supports the General Manager plus all other staff.


She is very approachable and is willing to undertake any task that is allocated. Jane also participates in fund-raising, activities with residents and is also an occasional cook! She is also great at counselling residents and families.


She lives at home with her husband who is now retired and they have been together for 36 years. She has 2 children and 5 grandchildren, the latest additions arrived 2 weeks apart in August this year.


Jane likes to travel and likes to holiday a couple or more times a year to see the world.


Jane loves music and follows lots of musicians on Twitter, especially Harry Stiles and Zane Malik. She also enjoys going to concerts and festivals.


Rachel

Rachel Carson

Job Title: Senior Carer

Joined: 2009

I have worked at Brookfield since 2009, initially starting as a night carer. I thoroughly enjoy my job and making a difference each day to those I support. I am responsible for ensuring a high standard of care is delivered to residents and support our General Manager in ensuring the home runs smoothly.


Frequently Asked Questions about Barchester Brookfield Care Home

What types of Care is Barchester Brookfield Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Brookfield Care Home provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Barchester Brookfield Care Home have?

There are 25 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Barchester Brookfield Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Barchester Brookfield Care Home to the centre of Lymm?

0.3 mile(s) as the crow flies, distance by road may be significantly further.