Barchester Brookfield Care Home

18 Brookfield Road, Lymm WA13 0PZ
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9.9 55 Reviews
  • Barchester Brookfield Care Home, Lymm
Brookfield Care Home is often described by those that live there as a real home from home. Brookfield is a beautiful care home located in Lymm, Cheshire with good transport links to Warrington and the surrounding areas.

Brookfield provides 24-hour residential care together with short-term respite and day care. The atmosphere in the home is one of warmth, friendliness and happiness.

The staff are highly qualified and treat each resident with dignity and respect, providing care that is unique to their individual needs.

The home is set in beautifully landscaped gardens with a summerhouse, greenhouse and seating.

The large, homely lounge is light and airy and along with the dining room, has a wonderful view of the gardens.

The extensive activities programme is based around individual needs, ensuring each resident still pursues their own particular interests and hobbies and, in many cases, discover new interests.

For those who prefer a quieter atmosphere, the home also has a library where residents can sit and read newspapers and magazines.

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Care Provided by Barchester Brookfield Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Sarah Nolan (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011

Funding & Fees Guide for Barchester Brookfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,113

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Brookfield Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Barchester Brookfield Care Home Reviews (55)

Total of 55, showing 21-40
9.9

Barchester Brookfield Care Home has a Review Score of 9.9 (9.925) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Brookfield Care Home has 55 reviews.

Overall Experience

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Date Published

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Review from Ann C (Daughter of Resident) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brookfield was my mum's home for 4 years until we lost her in January.
I want to thank all the staff for ensuring her 'home' happiness and care in that time. Looking after her, looked after us and enabled the best for us all when times become difficult.
She was well looked after, with genuine love
and knowledge, contented and occupied.
We were always welcomed and involved.
It is a beautiful home, but the overriding difference is the staff. Always the same faces, who truly know everyone. Not bank staff. Very special.
Thank you.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Brookfield Care Home

Please accept our sincere condolences to you and the family at this time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Jennifer B (Granddaughter of Resident) published on 24 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely and friendly staff. My grandad comments every time we visit on how well looked after he is, and how lovely the food is.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Brookfield Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Ann W (Respite Resident) published on 29 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say I highly recommend this care home. My mum goes in while my sister goes on holiday to recharge her batteries, and I can honestly say the staff at this home are all lovely and love their jobs and look after my mum as if she was a permanent resident. All in all, 5-star accommodation.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Brookfield Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Muriel D (Respite Resident) published on 29 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to Brookfield House for respite care for a number of years. We have always found staff and management so helpful. The home has a lovely happy atmosphere, and we can go away knowing he will be happy and well cared for.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Brookfield Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from J W (Daughter of Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is obviously happy and settled into the routine of the home. She looks and sounds so much better than when she was still in her own home. The care staff give the impression that they love their jobs and residents.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Brookfield Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from June L (Resident) published on 2 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been so lucky to find this care home for my respite care after having a hip replacement. It is near my daughter who lives in Warrington so easy for her to see me. The staff are so caring and nothing is too much trouble. They do work so hard and treat those with memory problems with such respect.
Just one suggestion a larger dishwasher when they serve meals so staff can focus on patients, not pots!

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Brookfield Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Christine N (Daughter of Resident) published on 12 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my Mum moved into Brookfield Care Home in April I have been so impressed with the care she is receiving. The carers are lovely. Always friendly and welcoming. Mum has settled in really well and I feel a great weight has been lifted from me when I see how well she is cared for. Lots of effort was
put into entertaining the residents and keeping them engaged in activities. Thank you to all at Brookfield.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Brookfield Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from J E (Son of Resident) published on 3 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brookfield is a warm and homely place to visit. Residents are well presented and seem at home here. The staff are professional, helpful and very friendly towards residents and visitors.

Reply from Sarah Nolan, General Manager at Barchester Brookfield Care Home

Many thanks for your review. We value all feedback as this helps us to improve our service, thank you for your positive comments regarding our home and team. I will pass on your feedback to everyone.


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Review from Ella A (Granddaughter of Resident) published on 16 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst we did not go inside the garden and the staff are lovely. My Grandmother seems happier and healthier which makes me releaved.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Brookfield Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Bethan C (Granddaughter of Resident) published on 16 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been lovely, very kind and helpful. The facilities are great and it looks as though there is a lot to do. A wonderful feel to the place.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Brookfield Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Alan C (Son of Resident) published on 16 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really love Brookfield house, my mum is really happy here. The staff are lovely, really friendly, very happy and helpful. We sit with my mum in the garden which is a lovely little oasis. My mum is treated like a star, I feely really happy that my mum is here.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Brookfield Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Clive B (Son of Resident) published on 2 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother has settled in since her last evaluation. She seems at peace and that is due to the stability of her care and the extra attention that the staff can give. She seems content and secure. It is gratifying to know she is in good care when you are not with her. Long may this last whilst her health
remains.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Brookfield Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Christina C (Daughter of Resident) published on 1 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been 3 times in the home for respite stays. She enjoys herself and all the staff are caring, helpful and sympathetic. The home is clean, tidy and airy. Nothing is too much trouble for the staff. There is a good choice of activities. As my mother told them when she left, it is 'home from
home'. Thank you.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Brookfield Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from A B (Son of Resident) published on 31 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at the home for approximately 18 months and has had excellent care. Staff are helpful and friendly and look after all her medical needs. Prior to going into care, she had a series of falls. Since going in, she has had only one, which was addressed and her health seems to be improving
every time I visit.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Brookfield Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from H G (Daughter of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brookfield is a very welcoming environment. Staff work very hard to give the residents a caring environment, choice of activities and regular activities and regular events. Exceptional meal choices, high standard of food - very person-centred - always very clean and tidy - fresh flowers each week -
myself and all my family have been welcomed on each visit - appears to be very original - staff go out of their way to be of assistance to residents and visitors - very approachable.

Reply from Sarah Nolan, GM at Barchester Brookfield Care Home

Many thanks for your review, it is a pleasure to have your Dad with us at Brookfield and his art classes go down a treat every week.


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Review from Thomas G (Brother of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and caring meeting all the needs of the residents. The building is accommodating and although there is a need for refurbishment, this is being addressed. There are daily activities for residents and lots of things to keep their minds active. It is like home from home giving peace
of mind for families and friends.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Brookfield Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Nelly K (Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I receive help at night time and in the morning, getting help with my stockings. I get help as much as I need.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Brookfield Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from S E (Daughter of Resident) published on 13 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care, attention and support shown by staff for a milestone birthday was outstanding.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Brookfield Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from John D (Son of Resident) published on 27 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my mother arrived at Brookfields for respite care she was unable to do much herself but was looked after by the staff with both professionalism and compassion. Over the following weeks and months my mother has improved beyond recognition. The food is well prepared and variable and there is always
some activity to look forward to.

Reply from Sarah Nolan, GM at Barchester Brookfield Care Home

Many thanks for your review John, your mum is a pleasure to know and it is lovely to see how well she has come along since her first day here.


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Review from M E (Daughter of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a terrific home. A home that makes my grandma happy. The staff are welcoming, friendly and fun, like stepping into a "home", as it should be. The staff are committed and go up and beyond to help residents and visitors alike The home is clean, comfy, cosy and is dignity personified. Would highly
recommend Brookfield House. Thank you each and every one of you.

Reply from Sarah Nolan, GM at Barchester Brookfield Care Home

Thank you Mark for your lovely comments, your Grandma is a pleasure to have in our home.


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Current Review Score: 9.9 (9.925)

Overview of Review Score

The Review Score of 9.9 (9.925) out of 10 for Barchester Brookfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.925 for Barchester Brookfield Care Home is calculated as follows: ( (235 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 252 Ratings = 4.925

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Brookfield Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Mar 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (3)

Sarah

Sarah Nolan

Job Title: General Manager

Thank you for taking the time to look further into what Brookfield has to offer.


Here is an opportunity to look at some of our staff team and shown here are our Heads of Department. Each one of them plays a vital role in the day-to-day running of the home. I have been in care now since 2002 beginning life as a carer here at Brookfield and then in 2006 I was delighted to be promoted to General Manager. What I love most about my job is caring for people - I love to take time out of my busy day to go around and speak with the residents. I am truly passionate about ensuring that all the ladies and gents who live here with us are provided with the very best care and as a team we all support them to live a healthy and happy life.


Jane

Jane Devoti

Job Title: Deputy Manager

Joined: 2004

Jane is our Deputy Manager who joined the company in 2004 as a Care Assistant. In 2009 she was promoted to Senior Care Practitioner and then later to Deputy General Manager.


Jane supports the General Manager plus all other staff.


She is very approachable and is willing to undertake any task that is allocated. Jane also participates in fund-raising, activities with residents and is also an occasional cook! She is also great at counselling residents and families.


She lives at home with her husband who is now retired and they have been together for 36 years. She has 2 children and 5 grandchildren, the latest additions arrived 2 weeks apart in August this year.


Jane likes to travel and likes to holiday a couple or more times a year to see the world.


Jane loves music and follows lots of musicians on Twitter, especially Harry Stiles and Zane Malik. She also enjoys going to concerts and festivals.


Rachel

Rachel Carson

Job Title: Senior Carer

Joined: 2009

I have worked at Brookfield since 2009, initially starting as a night carer. I thoroughly enjoy my job and making a difference each day to those I support. I am responsible for ensuring a high standard of care is delivered to residents and support our General Manager in ensuring the home runs smoothly.