This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Brookfield Care Home has a Review Score of 9.9 (9.925) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Brookfield Care Home has 55 reviews.
Review from B C (Son-in-law of Resident) published on 28 October 2019
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Reply from Sarah Nolan, GM at Barchester Brookfield Care Home
Hi Barry, thank you for your lovely words, your mother-in-law is a pleasure to have here at Brookfield. She had a thoroughly enjoyable birthday at the weekend with all her family and friends.
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Review from K B (Son-in-law of Resident) published on 29 August 2019
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Reply from Sarah Nolan, GM at Barchester Brookfield Care Home
Thank you for such a kind review, your mother-in-law is a pleasure to look after and is such a key part of life at Brookfield.
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Review from Hazel C (Wife of Resident) published on 27 September 2018
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Reply from Sarah Nolan, GM at Barchester Brookfield Care Home
Thank you for your comments, he is a lovely man and a pleasure to have in the home.
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Review from P F (Son of Resident) published on 6 June 2018
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Reply from Sarah Nolan, GM at Barchester Brookfield Care Home
Thank you for your comments, it is lovely to see your father settling in and making friendships with other residents and getting to know all the staff.
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Review from L B (Daughter of Resident) published on 21 March 2018
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Reply from Sarah Nolan, General manager at Barchester Brookfield Care Home
Thank you for a lovely review, your mum was an absolute pleasure to look after and we hope she is doing well at home. Regards.
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Review from Barbara B (Daughter of Resident) published on 27 February 2018
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Review from J L (Grandson of Resident) published on 13 November 2017
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Review from M J B (Son of Resident) published on 24 May 2017
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Review from Elaine T (Daughter of Resident) published on 2 May 2017
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Review from Yvonne M (Daughter of Resident) published on 9 March 2017
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Review from Jean G (Resident) published on 4 August 2016
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Review from Rosalind D (Sister-in-law of Resident) published on 15 July 2016
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Review from Julie M (Granddaughter of Resident) published on 24 June 2016
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Review from Laura H (Granddaughter of Resident) published on 14 March 2016
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Review from Sue M (Daughter of Resident) published on 22 February 2016
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The Review Score of 9.9 (9.925) out of 10 for Barchester Brookfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.925 for Barchester Brookfield Care Home is calculated as follows: ( (235 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 252 Ratings = 4.925
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Brookfield Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Mar 2018
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Job Title: General Manager
Thank you for taking the time to look further into what Brookfield has to offer.
Here is an opportunity to look at some of our staff team and shown here are our Heads of Department. Each one of them plays a vital role in the day-to-day running of the home. I have been in care now since 2002 beginning life as a carer here at Brookfield and then in 2006 I was delighted to be promoted to General Manager. What I love most about my job is caring for people - I love to take time out of my busy day to go around and speak with the residents. I am truly passionate about ensuring that all the ladies and gents who live here with us are provided with the very best care and as a team we all support them to live a healthy and happy life.
Job Title: Deputy Manager
Joined: 2004
Jane is our Deputy Manager who joined the company in 2004 as a Care Assistant. In 2009 she was promoted to Senior Care Practitioner and then later to Deputy General Manager.
Jane supports the General Manager plus all other staff.
She is very approachable and is willing to undertake any task that is allocated. Jane also participates in fund-raising, activities with residents and is also an occasional cook! She is also great at counselling residents and families.
She lives at home with her husband who is now retired and they have been together for 36 years. She has 2 children and 5 grandchildren, the latest additions arrived 2 weeks apart in August this year.
Jane likes to travel and likes to holiday a couple or more times a year to see the world.
Jane loves music and follows lots of musicians on Twitter, especially Harry Stiles and Zane Malik. She also enjoys going to concerts and festivals.
Job Title: Senior Carer
Joined: 2009
I have worked at Brookfield since 2009, initially starting as a night carer. I thoroughly enjoy my job and making a difference each day to those I support. I am responsible for ensuring a high standard of care is delivered to residents and support our General Manager in ensuring the home runs smoothly.