Keate House Residential Home

9 Brookfield Road, Lymm WA13 0QL
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10 71 Reviews
  • Keate House Residential Home, Lymm
Keate House Residential Home is situated in the heart of Lymm, Cheshire, offering the highest quality residential, dementia, respite and day care services for adults over 65.

Keate House is dedicated to providing the highest quality of care for its residents, delivering person-centred care solutions by offering choice, encouraging independence and managing individual needs. The award-winning home is proud to be established as one of the key providers in the North-West region that truly makes a difference for its residents and the community.

The home and gardens:
> Communal areas include 4 lounge areas for relaxing and socialising, including a purpose-designed area to support those living with dementia. All floors can be accessed via the three lifts available and stairlifts to support.
> Well-established gardens include a summer house for residents to enjoy, sheltered areas for activities regardless of weather conditions, a sensory walk and The Keate Arms - Keate House's very own bar!
> A nourishing and varied menu is provided and special diets can be catered for by an award-winning catering team.

Activities and events:
> Keate House offers a diverse award-winning activity programme for residents and families, with a focus for both in-house recreation and opportunities in the local community and beyond (supported by its very own mini-bus). Keate House's ethos ensures that everyone can have equal benefit from a comprehensive activity programme regardless of ability.
> Activities include (but are not limited to): exercise classes, dementia-friendly activities, animal therapy, singing and live entertainment, private swimming sessions, trips into the local community and beyond, seasonal events, themed parties, and more!

Keate House extends a warm invite for anyone to come and visit the home in person to see first-hand what it has to offer. Please get in touch for further information.

Care Provided by Keate House Residential Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Keate House Residential Home Ltd
  • Person in charge
  • Diane Clarkson (Registered Care Manager)
  • Admission Criteria
    • Call for details
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (7)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Keate House Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,145 – £1,445
    • Self-Funded Residential Dementia Care £1,245 – £1,525
    • RESPITE Self-Funded Residential Care £1,475 – £1,475
    • RESPITE Self-Funded Residential Dementia Care £1,475 – £1,475
  • Fees dependent upon room allocation (Standard, Plus, Platinum or Platinum+ available), and upon care requirements. All rooms are inclusive of our hospitality package, which includes of monthly chiropody, monthly reflexology, fortnightly hair appointments, free Wi-Fi and daily newspapers.


  • (these prices are only a guideline, please contact Keate House Residential Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Keate House's doors are open around the clock for visiting the home and loved ones. An invitation to dine with loved ones can be arranged with notice.


  • Parking
  • Free parking on site


Keate House Residential Home Reviews (71)

Total of 71, showing 1-20
10

Keate House Residential Home has a Review Score of 10 (9.966) out of 10, based on 27 reviews in the last 2 years. Over all time Keate House Residential Home has 71 reviews.

Overall Experience

  • 66
  • 5
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Overall Experience  Overall Experience 5.0 out of 5

Our Mum has been living at Keate House for over two years and she calls it 'home'. It is home: her home, a home where the most wonderful, kind, and caring staff look after her with dignity, love, and professionalism.
She is safe and happy, eats well, and has lots of fun joining in with the many amazing
activities which are organised daily. We certainly could not have chosen a better place! Thank you to everyone there.

Reply from Andrew Jardine, Accounts Assistant at Keate House Residential Home

Thank you so much for your glowing review. We are always proud to care for all of our residents and are very proud of our activities team and how hard they work to provide stimulation for the residents. We are honoured to have your Mum staying with us and will always strive to do our best for her. Your feedback is invaluable and thank you for taking the time to do it.


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Overall Experience  Overall Experience 5.0 out of 5

My Mum has been living at Keate House for over two years. She's 97, with dementia and a bad leg, and it's a great relief to know she is in safe hands. Keate House is family-owned and run and the sole focus of all the staff is to make the residents' lives as good as possible. The whole atmosphere is
very different from the care home from the big chain that my aunt was in. There are lots of activities, of varied types, so that there's something for everybody despite their condition. I can go and visit any time, take her out around the village in the wheelchair or out in the car, and everybody is helpful and cooperative. They also understand the different ways dementia affects people, and whether a change is an expected progression or some unrelated infection that needs referring to the GP. We are so glad we found Keate House.

Reply from Andrew Jardine, Accounts Assistant at Keate House Residential Home

Thank you so much for your kind review, we are very proud of our atmosphere and the care with which we prioritise the safety and well-being of our residents. We love to take Mum out and have her join in any activities she wishes to and we are thrilled that you are so happy with the service we provide.


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Overall Experience  Overall Experience 5.0 out of 5

From the outset, everyone at Keate House has been understanding and friendly when dealing both with my mum, who suffers from dementia, and our family, who obviously want the best care possible in her time of need. Regular communication, ease of visiting, attention to detail, and quality surroundings,
all made possible by the wonderful staff, mean that I couldn't recommend anywhere better for my mum at this time in her life. It's also the little things, like the number of activities and stimulation that all the residents receive and the respect that each and everyone also gets, that means the environment, whilst challenging for the multiple needs of everyone concerned, is welcoming and run like a family home rather than a care establishment.

Reply from Andrew Jardine, Accounts Assistant at Keate House Residential Home

Thank you so much for your kind words, as always we are honoured to be caring for your mother and grateful for your continued trust and our joint efforts to ensure the best possible care and quality of life for her.


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Overall Experience  Overall Experience 5.0 out of 5

My uncle moved to Keate House in early June 2024. Everything about the experience has been fantastic. The carers are all so friendly. He is so well looked after. The food is lovely and he often says he has enjoyed it. There is plenty of entertainment for residents. He has visited the village and the
ice cream farm. The grounds are beautiful and very accessible. His room is great. Keate House just cannot do enough for the residents. My uncle has not stopped smiling since he arrived. Thank you for everything.

Reply from Andrew Jardine, Accounts Assistant at Keate House Residential Home

Thank you so much for your lovely review, we love receiving wonderful feedback like this as it always makes our staff's day. We are honoured to be looking after your uncle and enjoy supporting both him and you in any way we can.


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Overall Experience  Overall Experience 5.0 out of 5

The care my dad has received has been exceptional. My dad didn't settle at first and I found it very difficult. The wrap-around care that we both received was truly superb and I am so grateful to them. My dad is so settled and happy and I love visiting too. Thank you.

Reply from Andrew Jardine, Accounts Assistant at Keate House Residential Home

Thank you so much for your kind words, we love receiving wonderful feedback like this as it always makes our staff's day. Thank you for taking the time to review us and we look forward to caring for you and your dad continuing into the future.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Keate are very kind, caring, and professional. Everyone has gone out of their way to ensure that Mum's transition to the home was as smooth and seamless as possible. Nothing has been too much trouble and the standard of communication between Keate, Mum, and us as relatives has been exemplary.
There
is absolutely nothing to fault in our experience so far. I feel confident that Mum is being very well cared for and that the staff at Keate are going out of their way to ensure that her needs are being met.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Thank you so much for taking the time to leave a review. I'll be sure to pass your comments through the team, and we look forward to seeing you very soon.


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Overall Experience  Overall Experience 5.0 out of 5

From the day my mother-in-law came to live at Keate House, she was looked after like a member of a family. All staff are so caring and made us feel so welcome. They treat everyone with such dignity and go the extra mile to ensure their residents are well cared for with activities taking place on a daily
basis keeping everyone included and active, including various outings in the in-house minibuses.
I would without question recommend Keate House, and having visited quite a few over the last twelve months I can certainly say this was the most outstanding in every area.

Reply from Andrew Jardine, Accounts Assistant at Keate House Residential Home

Thank you so much for your amazing feedback, we are very honoured to be caring for your mother-in-law and will look forward to seeing you again soon. I will make sure the team know how much you appreciate them.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely caring people looking after my grandma. Always so helpful and caring. Clean and good facilities, all residents trust the staff members and look comfortable in their presence.

Reply from Andrew Jardine, Accounts Assistant at Keate House Residential Home

Thank you so much for your lovely feedback, I will pass along your words to our team. It's sure to make their day.


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Overall Experience  Overall Experience 5.0 out of 5

Outstanding care delivery at the home. Always providing care and compassion by staff to residents. Staff are very responsive to the clients/residents. Working with relatives and carers to meet everyone's needs. Couldn't ask for more from a home for my father who has settled into Keate House Home.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi there Julie, thank you so much for taking the time to leave a review. I will pass your lovely comments through the team and we look forward to seeing you soon.


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Overall Experience  Overall Experience 5.0 out of 5

My Mum had to move into care home residency in early December 2023, and we were so very lucky to find Keate House.
From the first minute, and throughout the past few months, the quality of care and attention shone through always, right through the whole team.
On every visit, whichever team members
were present, there was an enthusiasm and passion for the care of residents, and often some form of activity supporting the camaraderie amongst all.
Keate House is a first rate care home, well managed, with superb carers throughout, a truly wonderful, lovely home, and without any hesitation can be highly recommended.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Thank you so much for taking the time to leave such a kind review! I'll be passing your comments through the team shortly, we look forward to seeing you soon.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is a resident at Keate House and has been for just over 2 years now. She moved across to Lymm from Lytham where she was extremely unhappy in the care home that she had recently moved into and has never looked back. The change in her since she was welcomed into Keate House is unbelievable.
The staff are not only kind, caring and considerate of her needs but they show a genuine interest in her and her life before Keate House. I know from discussions with staff when I visit that they engage with my Mother-in-law on a regular basis and know her personality, likes and dislikes which makes life for her there pleasurable. There are daily activities and crafts that she can join in with if she likes or she can have quiet time in her room and the lounge should she want company. I would not hesitate to recommend Keate House to anyone who finds themselves in the hard decision of having to find residential care for a loved one.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi Emma, thank you so much for such a kind review. I'll be sure to pass your comments on through the team and we look forward to seeing you soon.


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Overall Experience  Overall Experience 5.0 out of 5

From the moment Dad arrived at Keate House, he was made to feel welcome by all the staff. Dad is really well cared for and all the staff are friendly, approachable and are very happy to engage with the family. A great team all around.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi, thank you so much for leaving such a lovely review. I am in the process of collating all feedback to display for our staff so I will be sure to pass on your comments. We look forward to seeing you soon.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident here for 18 months now. She is very settled and very well looked after.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi John, thanks so much for taking the time to leave us a review. We look forward to seeing you soon.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been part of this amazing home for the last few months, their activities are great! They have things on, not only in the home, but Mum has also been out on their own minibus.
The staff are always extremely welcoming when I have visited my mum. Her bedroom is a lovely modern room with an
en-suite with a shower. I feel so relaxed knowing Mum is being looked after by lovely people in such a homely place!

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi, thank you so much for taking the time to leave a review. I will be sure to pass your kind comments on through the team. We look forward to seeing you soon.


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Overall Experience  Overall Experience 5.0 out of 5

Amazing staff, feels like a family. Great activities. Very caring. Glad my parents live there.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi, thanks so much for your kind words and taking the time to leave a review. I will be sure to pass your comments through the team, we look forward to seeing you soon.


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Overall Experience  Overall Experience 5.0 out of 5

Keate House has been Mum’s home for the last eighteen months. My brother and I had done our best to keep her in her own home, but were struggling. The move was hard for all of us, however, over a short period of time we began to see Mum more relaxed, less anxious and happy in the company. The staff
put us at ease and gave us the confidence to ‘let go’ and pass responsibilities to them. Mum is really well cared for by people who care. The staff are responsive and respectful and are very keen to engage with families. The activities that they put on are great, you only have to check out the photos on their social media page. It has been a difficult few years, but having Mum so well looked after has meant I’ve been able to relax and really enjoy my time with her. I would highly recommend Keate House. As part of my job, I have experience of several care homes and Keate House knocks the socks off them all!

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi, thank you so much for taking the time to leave such a kind review. I will be sure to pass on your comments through the team and we look forward to seeing you soon.


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Overall Experience  Overall Experience 5.0 out of 5

The quality of care provided at Keate House is outstanding. Nothing is too much trouble and our family is in no doubt that Mum is being cared for in the best place, by the best people. The activities schedule is amazing and every member of the Keate House team has exceeded my expectations in their response
to any queries, questions or requests. Cannot recommend them highly enough to anyone who is seeking high quality care and support for a loved one.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi, thank you so much for taking the time to leave us a review. We look forward to catching you on your next visit and I will be sure to pass through your comments to the team.


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Overall Experience  Overall Experience 5.0 out of 5

This home has cared for my mother for over six years. I am always impressed with their schedule of activities and the efforts they go to, to keep residents engaged. They were superb at maintaining standards during Covid and have snapped back into that mode straight away following a couple of cases recently.
Their video calls are a great way to keep in touch with relatives when either they or you are unwell for a face to face meeting.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi, thanks so much for taking the time to leave a review. I will be sure to pass on your comments through the team and we look forward to seeing you soon.


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Overall Experience  Overall Experience 4.0 out of 5

I always feel welcome when I come to visit my mother. Nothing is ever too much if I ask.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi, thanks so much for taking the time to leave a review, I will be sure to pass on your comments through the team.


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Overall Experience  Overall Experience 5.0 out of 5

Thank you for keeping my lovely scallywag grannie! We appreciate it so much. Visiting gran this week from Australia.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi, Thank you so much for taking the time to leave a review, I will be sure to pass on your lovely comments through to the team.


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Current Review Score: 10.0 (9.966)

Overview of Review Score

The Review Score of 10 (9.966) out of 10 for Keate House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.966 for Keate House Residential Home is calculated as follows: ( (311 Excellents x 5) + (11 Goods x 4) ) ÷ 322 Ratings = 4.966

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Keate House Residential Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 11 Apr 2025

We currently hold two vacancies for either residential or dementia care placements. This can be under a permanent or respite (short stay) basis. Both rooms are supported with an en suite (featuring toilet and basin), with one of the vacant rooms also having a personal wet room (featuring a private shower). Rooms come fully furnished with fitted wardrobes and drawers, single divan beds, widescreen TV, telephone point, complimentary Wi-Fi, call bells (and additional aids/adaptive mobility equipment provided as required at no extra cost). Rooms are close to all facilities including dining rooms, lounges, and reception area. These rooms come with an all-inclusive package of newspapers, hair appointments, podiatry, reflexology, and Wi-Fi. Please call for a viewing or tour.


Awards / Recognitions (10)

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Meet the Team (8)

Diane

Diane Clarkson

Job Title: Registered Care Manager

Joined: 2008

Diane has worked in Health and Social Care since 2004. She joined Keate House in 2008 and has been working as Keate House's Registered Care Manager since 2015. Diane has a Level 5 Diploma in Leadership and Management, accompanied by a Level 5 Higher-Degree Apprenticeship in Adult Social Care. Diane is passionate about adult social care and has a particular interest in working with people living with dementia, supporting them alongside her team to achieve great outcomes through personalised care. Diane believes that a happy team creates a happy home.


Mathew

Mathew Clarkson

Job Title: Business Manager

Joined: 2014

Mathew has been the Business Manager of Keate House since 2014 and has been a key member in supporting the growth of the home through the years, in line with developments in the care industry. Mathew proactively continues to develop Keate House's outstanding approach to care, working closely with all departments of the home to communicate new and exciting developments which enhance the quality of care and the Keate House experience.


Ryan

Ryan Lees

Job Title: Quality Lead

Joined: 2016

Ryan joined the team in 2016 as a Care Assistant, although he was often regarded as Keate House's 'Jack of all Trades' - working on the Activities and Administration teams in addition to Senior Care work. In 2023, Ryan became Keate House's Quality Lead - managing compliance framework, promoting residents' best interests, and upholding the highest standards of care throughout the home.


Andrew

Andrew Jardine

Job Title: Accounts Assistant

Joined: 2024

Andrew joined the team in March 2024 and has established himself as an integral member of Keate House's administration team. With high proficiency in administration, computing and finance, Andrew is the lead contact for anything financial or accounts-based at home. Andrew is currently working towards his professional Accountancy qualifications with the Association of Accounting Technicians (AAT).


Rachel

Rachel Entwistle

Job Title: Administration Manager

Joined: 2014

Rachel joined the administration team at Keate House in 2014. With vast experience in HR and business, Rachel manages the administrative processes of Keate House, in addition to supporting current and prospective residents with their experience at Keate House. Rachel works closely with the management team to uphold the highest levels of communication, ensuring that quality of care is complimented by fantastic service.


Katie

Katie Ochman

Job Title: Unit Manager

Joined: 2006

Katie joined the team in 2006, working through the years in various roles from Care Assistant, Senior Care Assistant, Medication Lead, and more. In 2023, she transitioned into one of the three Unit Managers at Keate House, responsible for managing one of the home's three departments, and ensuring that the highest standards of quality of care are upheld.


Mo

Mo Mayes

Job Title: Unit Manager

Joined: 1999

Mo is Keate House's longest-standing member of staff, who joined the team in 1999! She has worked through the years in various roles from Care Assistant, Senior Care Assistant, Deputy Manager, and more. In 2023, she transitioned into one of the three Unit Managers at Keate House, responsible for managing one of the home's three departments, and ensuring that the highest standards of quality of care are upheld.


Donna

Donna McPhee

Job Title: Unit Manager

Joined: 2014

Donna joined the team in 2014, working through the years in various roles from Care Assistant, Senior Care Assistant, Senior Lead, and more. In 2024, she transitioned into one of the three Unit Managers at Keate House, responsible for managing one of the home's three departments, and ensuring that the highest standards of quality of care are upheld.


Frequently Asked Questions about Keate House Residential Home

What types of Care is Keate House Residential Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Keate House Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Keate House Residential Home have?

There are 50 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Keate House Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Keate House Residential Home to the centre of Lymm?

0.2 mile(s) as the crow flies, distance by road may be significantly further.