Keate House Residential Home

9 Brookfield Road, Lymm WA13 0QL
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Top 20 carehome certificate
10 71 Reviews
Keate House Residential Home is situated in the heart of Lymm, Cheshire, offering the highest quality residential, dementia, respite and day care services for adults over 65.

Keate House is dedicated to providing the highest quality of care for its residents, delivering person-centred care solutions by offering choice, encouraging independence and managing individual needs. The award-winning home is proud to be established as one of the key providers in the North-West region that truly makes a difference for its residents and the community.

The home and gardens:
> Communal areas include 4 lounge areas for relaxing and socialising, including a purpose-designed area to support those living with dementia. All floors can be accessed via the three lifts available and stairlifts to support.
> Well-established gardens include a summer house for residents to enjoy, sheltered areas for activities regardless of weather conditions, a sensory walk and The Keate Arms - Keate House's very own bar!
> A nourishing and varied menu is provided and special diets can be catered for by an award-winning catering team.

Activities and events:
> Keate House offers a diverse award-winning activity programme for residents and families, with a focus for both in-house recreation and opportunities in the local community and beyond (supported by its very own mini-bus). Keate House's ethos ensures that everyone can have equal benefit from a comprehensive activity programme regardless of ability.
> Activities include (but are not limited to): exercise classes, dementia-friendly activities, animal therapy, singing and live entertainment, private swimming sessions, trips into the local community and beyond, seasonal events, themed parties, and more!

Keate House extends a warm invite for anyone to come and visit the home in person to see first-hand what it has to offer. Please get in touch for further information.
... Read more
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Care Provided by Keate House Residential Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Keate House Residential Home Ltd
  • Person in charge
  • Diane Clarkson (Registered Care Manager)
  • Admission Criteria
    • Call for details
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (7)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Keate House Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,145 – £1,445
    • Self-Funded Residential Dementia Care £1,245 – £1,525
    • RESPITE Self-Funded Residential Care £1,475 – £1,475
    • RESPITE Self-Funded Residential Dementia Care £1,475 – £1,475

  • Fees dependent upon room allocation (Standard, Plus, Platinum or Platinum+ available), and upon care requirements. All rooms are inclusive of our hospitality package, which includes of monthly chiropody, monthly reflexology, fortnightly hair appointments, free Wi-Fi and daily newspapers.
  • (these prices are only a guideline, please contact Keate House Residential Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Keate House's doors are open around the clock for visiting the home and loved ones. An invitation to dine with loved ones can be arranged with notice.


  • Parking

  • Free parking on site


Keate House Residential Home Reviews (71)

Total of 71, showing 61-71
10

Keate House Residential Home has a Review Score of 10 (9.966) out of 10, based on 27 reviews in the last 2 years. Over all time Keate House Residential Home has 71 reviews.

Overall Experience

  • 66
  • 5
  • 0
  • 0
  • 0

Date Published

71
3
4
27
44

Review from Christina G (Daughter of Resident) published on 12 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident for almost two years and moved recently due to changing health needs. Keate House provided him with a safe, caring and supportive home. There is always a warm welcome with a friendly family atmosphere. The staff are extremely caring and are well led by a strong, knowledgeable
management team. There is a full range of excellent daily activities to provide stimulation and also strong links with the local community. My father was happy to live there and made many friends who he will miss.

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Review from Ann H (Daughter of Resident) published on 12 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having not had a break/holiday for almost two years, finding somewhere suitable for my mum, who has Parkinson’s disease, to also have a break was quite hard but thank goodness for Keate House where she was well looked after. I had a lovely break in Lanzarote and I have booked the next respite knowing
my mum will be well cared for. Thank you.

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Review from Stephen H (Son of Resident) published on 5 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service with genuinely thoughtful care staff. Very good communications, eg Face Book. However, the service is expensive.

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Review from Bill (Son of Resident) published on 12 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly cheerful staff and carers who are attentive and responsive. Good standard of cleanliness. Facilities and activities recently expanded. Medications are tightly controlled and professionally administered.


The only criticism is their inability to effectively manage my mother's requirement to

lose weight.

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Review from Gill K (Daughter of Resident) published on 7 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Keate House welcomed my mum very warmly and helped her settle in easily. The carers are always approachable and extremely helpful.
Activities are available and inclusive and well thought out.
Would recommend Keate House to anyone

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Review from Charles R (Son of Resident) published on 7 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Keate House is well led and well run and maintains a consistently high standard of care and attention to their residents, including individual preferences for culinary and social activities.
Keate House attends to the individual health needs of all residents, supported by their good access to and
communications with local surgeries.
Keate House works hard at providing a varying programme of social activities to which all residents are encouraged to join whenever they wish.
The Keate House staff are notable for their good humour, approachability, efficiency, and for providing the easy-going and 'family-feel' ambience within the house.

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Review from Jon H (Resident) published on 5 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite our initial fears, my Mum is very happy at Keate House. The team there have looked after her during some difficult times and always been amazing.

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Review from James M (Son of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care and attention given by so many of the carers and all managers/supervisors in the team. Many thanks for looking after my mother so well.

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Review from Paul H (Grandson of Resident) published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been a resident for 8 years.
At all times the care she has received has been first class.
The staff are always warm, caring, patient and treat the residents with respect.
The rooms and facilities are kept clean and well furnished and regular activities are arranged for the residents'
benefit.

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Review from J M D (Power of Attorney of Resident) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been dealt with, as has my client for whom I am attorney in an attentive and kindly manner.

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Review from David P (Son of Resident) published on 30 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Keate House has been very good for my father.
Since being at Keate House he has settled in very well and has a good relationship with the staff.
As a family, we have peace of mind that Dad's needs are catered for and he is looked after very well.

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Current Review Score: 10.0 (9.966)

Overview of Review Score

The Review Score of 10 (9.966) out of 10 for Keate House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.966 for Keate House Residential Home is calculated as follows: ( (311 Excellents x 5) + (11 Goods x 4) ) ÷ 322 Ratings = 4.966

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Keate House Residential Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 5 hours ago

We currently hold two vacancies for either residential or dementia care placements. This can be under a permanent or respite (short stay) basis. Both rooms are supported with an en suite (featuring toilet and basin), with one of the vacant rooms also having a personal wet room (featuring a private shower). Rooms come fully furnished with fitted wardrobes and drawers, single divan beds, widescreen TV, telephone point, complimentary Wi-Fi, call bells (and additional aids/adaptive mobility equipment provided as required at no extra cost). Rooms are close to all facilities including dining rooms, lounges, and reception area. These rooms come with an all-inclusive package of newspapers, hair appointments, podiatry, reflexology, and Wi-Fi. Please call for a viewing or tour.


Awards / Recognitions (10)

Top 20 Care Homes North West England 2025

Recipient: Keate House Residential Home

Date: Friday 31 Jan 2025 More details

Top 20 Care Homes North West England 2024

Recipient: Keate House Residential Home

Date: Wednesday 31 Jan 2024 More details

Great British Care Awards - The Ancillary Worker

Recipient: Keate House Residential Home

Date: Saturday 11 Nov 2023 More details

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Meet the Team (8)

Diane

Diane Clarkson

Job Title: Registered Care Manager

Joined: 2008

Diane has worked in Health and Social Care since 2004. She joined Keate House in 2008 and has been working as Keate House's Registered Care Manager since 2015. Diane has a Level 5 Diploma in Leadership and Management, accompanied by a Level 5 Higher-Degree Apprenticeship in Adult Social Care. Diane is passionate about adult social care and has a particular interest in working with people living with dementia, supporting them alongside her team to achieve great outcomes through personalised care. Diane believes that a happy team creates a happy home.

... Read more
Mathew

Mathew Clarkson

Job Title: Business Manager

Joined: 2014

Mathew has been the Business Manager of Keate House since 2014 and has been a key member in supporting the growth of the home through the years, in line with developments in the care industry. Mathew proactively continues to develop Keate House's outstanding approach to care, working closely with all departments of the home to communicate new and exciting developments which enhance the quality of care and the Keate House experience.

... Read more
Ryan

Ryan Lees

Job Title: Quality Lead

Joined: 2016

Ryan joined the team in 2016 as a Care Assistant, although he was often regarded as Keate House's 'Jack of all Trades' - working on the Activities and Administration teams in addition to Senior Care work. In 2023, Ryan became Keate House's Quality Lead - managing compliance framework, promoting residents' best interests, and upholding the highest standards of care throughout the home.

... Read more
Andrew

Andrew Jardine

Job Title: Accounts Assistant

Joined: 2024

Andrew joined the team in March 2024 and has established himself as an integral member of Keate House's administration team. With high proficiency in administration, computing and finance, Andrew is the lead contact for anything financial or accounts-based at home. Andrew is currently working towards his professional Accountancy qualifications with the Association of Accounting Technicians (AAT).

... Read more
Rachel

Rachel Entwistle

Job Title: Administration Manager

Joined: 2014

Rachel joined the administration team at Keate House in 2014. With vast experience in HR and business, Rachel manages the administrative processes of Keate House, in addition to supporting current and prospective residents with their experience at Keate House. Rachel works closely with the management team to uphold the highest levels of communication, ensuring that quality of care is complimented by fantastic service.

... Read more
Katie

Katie Ochman

Job Title: Unit Manager

Joined: 2006

Katie joined the team in 2006, working through the years in various roles from Care Assistant, Senior Care Assistant, Medication Lead, and more. In 2023, she transitioned into one of the three Unit Managers at Keate House, responsible for managing one of the home's three departments, and ensuring that the highest standards of quality of care are upheld.

... Read more
Mo

Mo Mayes

Job Title: Unit Manager

Joined: 1999

Mo is Keate House's longest-standing member of staff, who joined the team in 1999! She has worked through the years in various roles from Care Assistant, Senior Care Assistant, Deputy Manager, and more. In 2023, she transitioned into one of the three Unit Managers at Keate House, responsible for managing one of the home's three departments, and ensuring that the highest standards of quality of care are upheld.

... Read more
Donna

Donna McPhee

Job Title: Unit Manager

Joined: 2014

Donna joined the team in 2014, working through the years in various roles from Care Assistant, Senior Care Assistant, Senior Lead, and more. In 2024, she transitioned into one of the three Unit Managers at Keate House, responsible for managing one of the home's three departments, and ensuring that the highest standards of quality of care are upheld.

... Read more