Padgate House

Vulcan Close, Padgate, Warrington WA2 0HL
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7.9 2 Reviews
  • Padgate House, Warrington
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Care Provided by Padgate House

  • Type of Service
    • Residential Home
  • Local Authority Owned
  • For a maximum of 36 Service Users
  • Primary Care Categories
  • Older Person Care
  • Care Offered
  • Drug Dependence (past or present)

Good to Know

  • Owner
  • Warrington Borough Council
  • Person in charge
  • Elaine Miller (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (1)

Facilities

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Padgate House Reviews (2)

7.9

Padgate House has a Review Score of 7.9 (7.939) out of 10, based on 1 reviews in the last 2 years. Over all time Padgate House has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from Diane D (Daughter of Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is in Padgate House and it's everything you would want from an NHS care facility. The care is outstanding, except for a bad start my mum had with an agency member of staff, which I believe has been reported and sorted out now. Everything; food, care, nursing and cleanliness is exceptional. Nine
out of ten staff are absolutely lovely. It's a wonderful facility. They pick up the errors made by the hospital in the area, which is quite disgraceful. Old people go into the hospital in the area, they are left in bed, most of the people I have spoken to say their relative walked in hospital, but once they have been in the hospital, they are left in bed and lose all ability to walk. It's a disgrace, then Padgate House have to try and undo the damage caused by the hospital. Padgate House try to do everything to make your relative's stay as pleasant and productive as possible.

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Review from Laurence S (Resident) published on 16 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent - individual rooms - well-equipped.
Staff polite/explain activity fully -
24/7 attendance -(immediate)-
Food excellent -
All staff superb and caring -
Took meals in common areas - Talking to other patients essential -
Supervision of showering excellent/always safety paramount -
All
requests promptly actioned-
I was allowed to exercise continually once staff ensured I was competent.
TV in room and large sets in lounges.
Staff coped with people's mobility problems with safety always ensured -
Lucky to have been there - Staff were the outstanding feature.

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Current Review Score: 7.9 (7.939)

Overview of Review Score

The Review Score of 7.9 (7.939) out of 10 for Padgate House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for Padgate House is calculated as follows: ( (8 Excellents x 5) + (2 Goods x 4) ) ÷ 10 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.139 Points relating to the number of positive Reviews for Padgate House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2. 1 Positive Reviews ÷ 7.2 = 0.139

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Padgate House

What types of Care is Padgate House registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Padgate House have?

There are 34 Single Rooms and 1 Couple/Companion Room.

How far is Padgate House to the centre of Warrington?

2.1 mile(s) as the crow flies, distance by road may be significantly further.