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Over all time Catalyst Choices Residential Care Home - Woodleigh has 13 reviews.
Review from Christine H (Respite Resident) published on 7 May 2019
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4.0 out of 5
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Review from Heather R (Daughter-in-law of Resident) published on 7 December 2018
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Overall Experience
4.0 out of 5
Reply from Danielle Littler, Marketing Executive at Catalyst Choices Residential Care Home - Woodleigh
Hi Heather,
We thank you for your kind review, I will be sure to pass your comments on to the rest of the team. We are continually working hard to improve the care provided to our clients across Catalyst and we are pleased to hear you are already noticing these changes. It is feedback like this that helps motivate our team and allows for us to identify areas that need improvement.
Many thanks and kind regards,
All of us at Catalyst Choices.
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Review from Pat D (Niece of Resident) published on 3 December 2018
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Overall Experience
5.0 out of 5
When you find yourself in a position to pick a care home for a relative it is very daunting and worrying as to whether you make the right choice but I have never had any doubts about my decision.
Reply from Danielle Littler, Marketing at Catalyst Choices Residential Care Home - Woodleigh
Hello Pat,
Thank you so much for taking the time to leave such a lovely review, I am so grateful for your kind words and I am happy to hear that you are pleased with the quality of care your Aunt is receiving at our Woodleigh Residential Home. Our team continually work hard to deliver quality care to our clients and are always looking for new ways to improve the service we provide, which is why your feedback is so important to us! I will share your review with our team who will be delighted to hear your kind words!
Many thanks, the Catalyst Choices Team.
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Review from C B (Daughter of Resident) published on 13 July 2018
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Overall Experience
5.0 out of 5
Reply from Danielle Littler, Marketing Assistant at Catalyst Choices Residential Care Home - Woodleigh
Hello,
Thank you so much for taking the time to write such a lovely review, I am so grateful for your excellent feedback and all of us here at Catalyst are so sorry for your loss.
Our staff take pride in what we do and it is through feedback like yours, full of affirmations and encouragement that we renew our commitment to always try our best.
Your mum will be greatly remembered by us and I will pass along your comments to our Woodleigh team - it is words just like these that keep us going.
Thank you again, our thoughts are with you and your family at this difficult time.
Best Regards on behalf of everyone at Catalyst Choices
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Review from Ernest C (Husband of Resident) published on 4 September 2017
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Overall Experience
5.0 out of 5
Reply from Kate, Business Development Director at Catalyst Choices Residential Care Home - Woodleigh
Dear Ernest,
Thank you for taking the time to write such a nice review, I am very grateful for your excellent feedback and pleased to hear of your positive experience at Woodleigh!
Our staff are constantly hard at work doing everything we can to deliver high-quality experiences to every one of our clients, your opinion is very valuable to us and helps us shape everything that we do.
By sharing it with us not only do you encourage our team; you give us the necessary information to constantly strive to provide the best care and achieve our aim at Catalyst Choices of making better lives.
I will be sure to share your review with all our team and please know that we are hard at work finding ways to do things better every single time.
If you have any further suggestions we would be happy to hear from you,
Best Regards on behalf of everyone at Catalyst Choices.
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Review from Gillian W (Niece of Resident) published on 22 May 2017
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5.0 out of 5
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Review from Janet R (Niece of Resident) published on 22 May 2017
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5.0 out of 5
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Review from Elaine R (Daughter of Resident) published on 13 April 2017
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Overall Experience
5.0 out of 5
Reply from Bethany, Social Media Assistant at Catalyst Choices Residential Care Home - Woodleigh
Thank you, Elaine! We are delighted that your mum enjoyed her time at Woodleigh. We hope to hear from you again soon.
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Review from Shally (Daughter of Resident) published on 24 October 2016
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5.0 out of 5
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Review from Doreen H (Daughter of Resident) published on 5 September 2016
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5.0 out of 5
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Review from Pat P (Daughter of Resident) published on 17 June 2016
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5.0 out of 5
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Review from Lynn (Daughter of Resident) published on 10 May 2016
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5.0 out of 5
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Review from Anita B (Daughter of Resident) published on 22 April 2016
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Overall Experience
5.0 out of 5
Special thanks to the Cooks, make fresh meals everyday, alternative options are always available.
The management team made a concertive effort to know there clients. This includes which side the client prefers to get out of bed to the clients daily rituals, the team spend time to know there needs & sense of humour.
Woodleigh Residential Home help my family & I adjust to father going into home, I received
updates. It was right decision to choose Woodleigh, where staff across the board genuinely
care.
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Date: 23 Aug 2019
Caring
Effective
Responsive
Safe
Well-led
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