Beechcroft Care Home

Lapwing Grove, Palacefields, Runcorn WA7 2TP
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9.1 95 Reviews
  • Beechcroft Care Home, Runcorn
Beechcroft Care Home, located in a quiet area of Palacefields in Runcorn, offers residential and nursing care in a homely and welcoming setting.

The home welcomes up to 67 residents who will each receive the highest quality of care from the experienced and compassionate team of care professionals. Around the home you'll find spacious living areas, dining areas where residents are served nutritious and freshly prepared meals and snacks, a great garden area and cosy bedrooms where residents are encouraged to personalise their space to help them feel at home.

All care is person-centred, meaning each resident receives care and support based on their individual requirements. Staff respect each person for who they are, spend time getting to know them, and welcome their loved ones to the home whenever they wish to visit.

To find out more to or book a tour, please contact the friendly team.

Care Provided by Beechcroft Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Florin Hergheligiu (Home Manager)
  • Admission Criteria
    • Over 60 years old
    • Ages from 18 to 100
  • Room Information
    • Single Rooms (67)
    • Single Rooms with ensuite Wet Room (10)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Beechcroft Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,180 – £1,300
    • Self-Funded Residential Dementia Care £1,180 – £1,300
    • Self-Funded Nursing Care £1,180 – £1,300
    • Self-Funded Nursing Dementia Care £1,180 – £1,300
    • RESPITE Self-Funded Residential Care £1,180 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,180 – £1,300
    • RESPITE Self-Funded Nursing Care £1,180 – £1,300
    • RESPITE Self-Funded Nursing Dementia Care £1,180 – £1,300
  • (these prices are only a guideline, please contact Beechcroft Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 95, showing 1-20
9.1

Beechcroft Care Home has a Review Score of 9.1 (9.130) out of 10, based on 36 reviews in the last 2 years. Over all time Beechcroft Care Home has 95 reviews.

Overall Experience

  • 51
  • 29
  • 6
  • 3
  • 6

Date Published

95
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28
36
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Overall Experience  Overall Experience 5.0 out of 5

My uncle entered Beechcroft in September 2024 after a lengthy time in hospital. At 97 years of age he had become increasingly frail. The staff in the Home are friendly, caring and responsive especially to his changing needs. They also cared for us . Asking if we needed anything , welcomed us, smiled
and made for a perfect atmosphere. We watched the individual care he received, treated with dignity and a respectful sense of humour. All this was clearly led from the management , The manager and the clinical lead have to talk through care etc.
Uncle passed away today being cared for right to the end. The GP was called when needed and appropriate medication given as necessary. As a family we were kept informed ,which when you are not local to the Home was reassuring.
I cannot thank Beechwood Care Home enough.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care Home

Thank you for your heartfelt message and for sharing your uncle's experience at Beechcroft. Please accept our deepest condolences on his passing. We understand how difficult this time must be for you and your family, and we are truly grateful that we could provide comfort and care to him in his final months. We appreciate you taking the time to share your gratitude, and we will ensure that your message is passed on to our staff. It means a great deal to them to know their work is valued.


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Overall Experience  Overall Experience 5.0 out of 5

My Dad who had cancer was in Beechcroft for the last few weeks of his life and the staff were amazing. They were friendly and professional and took great care of my Dad, they also made sure me and my husband were looked after and my Dad had everything he needed. I felt very comfortable knowing my Dad
was being cared for here and I can't rate them highly enough.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care Home

Thank you for your kind words. We always endeavour to provide the best care we can, and knowing that we made a difference during such a challenging time for you and your family means the world to us. We may not be perfect, but we are dedicated to making sure every resident feels comfortable, respected, and well cared for. Your feedback truly reassures us that we're on the right path. Thank you for taking the time to share this with us.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was moved to this care home after being put on to end-of-life care, Mum is a dementia sufferer.
The staff at the home are, in my opinion, friendly, helpful and always available if you have any problems.
Before moving into this care home, Mum was in hospital for five weeks and was bedbound
for the whole time due to her legs no longer working, so when she moved into this home I expected her to be bedbound for the rest of her days, I was happily shocked to find on one visit that Mum was in the lounge with all the other residents. On speaking to the manager, he explained that unless it is really not possible, every resident would be in the lounge area to socialise, this, for me, was good to hear as this was good for Mum's mental health.
Mum passed away this week in the home and the staff, especially two members of staff in particular, were especially helpful and on hand for support as soon as it happened, giving me as much time as I needed with Mum.
Wish I put Mum here first.
Thank you Beechcroft Care Home.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care Home

Thank you so much for taking the time to share your thoughtful and heartfelt feedback. We are sorry for your loss and send our deepest condolences to you and your family during this difficult time. It is incredibly touching to hear about the positive impact our team and the environment had on your mum during her time with us. We are so glad that she was able to spend her days socialising in the lounge with other residents and that our approach helped to improve her mental well-being. Knowing that we could make her final days more comfortable and meaningful is truly humbling for us. Your kind words about our staff, particularly regarding the care and support they provided during such a challenging time, mean so much. We will ensure that your appreciation is passed along to the team. Thank you again for your thoughtful message.


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Overall Experience  Overall Experience 5.0 out of 5

Beechcroft Care Home is a very well-run care home. Mum has been there three months, she has settled in very well and loves the staff as they are so caring. The food is good. It gives me peace of mind as my mum needs 24-hour care, I know she is safe and well looked after. The senior team are very approachable
and nothing is too much trouble. Thank you Beechcroft.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care Home

Thank you so much for your kind feedback about Beechcroft Care Home. We are delighted to hear that your mum has settled in so well and feels at home with us. It means the world to our team to know that the care, dedication and effort we put into ensuring our residents' happiness and well-being are appreciated. Thank you, once again, for taking the time to share such positive feedback.


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Overall Experience  Overall Experience 5.0 out of 5

My wife has Alzheimer's. She was admitted to hospital and after ten days, I was advised she needed to go into care. To say I was worried would be an understatement. From the first moment she was assessed, I was reassured by the professionalism of one member of staff, in particular, and once at the home,
I was impressed by the patience of the staff. I cannot fault Beechcroft Care Home.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care Home

Thank you so much for taking the time to share your experience with us. We understand how challenging it can be to make the decision to transition a loved one into care, especially in circumstances as difficult as these. It is truly heartening to hear that you felt reassured by the professionalism of our staff during your wife's assessment and that our team's patience and dedication at Beechcroft Care Home have left a positive impression on you. We strive to provide the highest standard of care and feedback like yours encourages us to continue supporting families and residents with compassion and expertise.


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Overall Experience  Overall Experience 5.0 out of 5

My nan moved here from another care home, it was the best decision we ever made, she has gained weight, the food is fresh and she is settled beautifully, the staff are amazing, the care they give her is lovely, they work hard and can't do enough for the residents and families. They do family get-together
events BBQ Halloween Christmas with entertainment and lovely food, the management is very approachable and doesn't just sit behind a desk, he helps with medication and care, we are so happy we moved Nan here.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care Home

Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear how happy and settled your nan is since moving here. It's wonderful to know that she's thriving, enjoying the fresh food and benefiting from the care and dedication of our team. We're especially pleased to hear that our family events and the approachable nature of our management have made a positive impact on you and your family. Our goal has always been to create a warm, inclusive and supportive environment for our residents and their loved ones and your feedback reaffirms that we're on the right path.


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Overall Experience  Overall Experience 5.0 out of 5

Cannot rate this place highly enough, the staff are friendly and very interested in residents' welfare.
There are activities twice daily every day, the place is clean, warm and welcoming.
My mum has lived here over twelve months now after being in another not suitable place.
I'm happy and can rest
easy knowing my mum is safe and very well cared for.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care Home

Thank you ever so much for your kind words. We're absolutely delighted to hear that you and your mum have had such a positive experience with us. It's wonderful to know that the care and attention our staff provide, along with the daily activities, have brought you both comfort and peace of mind. We're also proud to share that we are busy preparing for the Christmas party and we hope it will be a truly festive and joyful occasion for all our residents and their families!


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Overall Experience  Overall Experience 1.0 out of 5

Partner's mum went into this home 8 weeks ago. Since she has been there she has had three unwitnessed falls. She had a bust lip from another resident and has sustained a broken wrist. In the 8 weeks she has lost 1/3 of her body weight. Manager says he has an open door policy but if you talk to him nothing
gets done. We were supposed to have a meeting with a senior nurse, social services and ourselves. The nurse cancelled this meeting the night before and emailed the social worker to serve 28 days' notice. Partner's mum is now in hospital and social worker told us the home won't take her back. I would not put an animal in their care home. Some staff are OK but they hide far too much. This home needs investigation as it has failed a vulnerable 76-year-old. We looked after her for 4 years and if this had happened we would have been done for neglect. How can a nursing home get away with this? And to anybody involved with this home don't leave a comment unless you leave a way for us to reply, disappointing.

Reply from Kevin Robinson-Husband, Director of Operations at Beechcroft Care Home

I'm sorry to hear of your concerns and we apologize for any inconvenience this has caused yourselves. We take all feedback seriously, I am able to see the home have completed investigations into matters which have arisen and have been working with family members and the local authority team to support your loved ones current needs.


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Overall Experience  Overall Experience 1.0 out of 5

Mum has been in this home for 8 weeks. She has had two unwitnessed falls and a broken hand/wrist. They have not been able to get mum to eat or shower, we have been doing this. Mum's fire door was broken and couldn't be closed for 6 weeks. Mum has lost weight, spent a lot of time in bed and is now depressed.
They tried to send her to the hospital for a suspected infection, again they couldn't do her obs. But ambulance staff could, they told ambulance people to use force but this was denied and then the home wanted to involve the police and again the home was told no. Now they have given 28 days' notice to have mum removed. Don't use this home. They can't cope and they don't like it when you stick up for your relative/family. They don't answer phone calls and you are kept outside waiting. I couldn't give mum a shower once because it was dirty and the smell was disgusting. A carer told us to use it, it was okay and clean. Three maintenance people left, new staff arriving all the time.

Reply from Sophie Gardiner, Group Quality and Compliance Director at Beechcroft Care Home

We are very disappointed to hear of your concerns, on review of these I can see you were invited to a meeting yesterday with the management team and local authority to discuss further and review the investigation completed. Unfortunately, you were unable to attend. If you can reschedule as requested all findings and evidence to these concerns can be shared. Thank you


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Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and helpful. Food is great going by the cooking smells coming from the kitchen. Residents seem very happy.

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Overall Experience  Overall Experience 5.0 out of 5

I visit the home on a weekly basis to visit my husband. He is not the easiest person to visit and displays challenging behaviours to myself. He joins in no activities and spends all his time in bed in his room.
Staff are always very supportive to myself and provide updates on a regular basis. They
are caring and kind to myself and my husband.
The home is always clean and tidy. There are always activities going on and always my husband does not engage, that is personal choice.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care Home

Thank you so much for your feedback and for taking the time to share your experience with us. We understand how challenging it can be to visit a loved one who is going through difficult times and we are glad to hear that our staff have been supportive and caring to both you and your husband during your visits. While we strive for excellence, we acknowledge that we are not perfect but we always do our best to meet our residents' needs in a professional and dignified manner. We respect your husband's personal choices regarding activities and will continue to ensure that he remains comfortable and well cared for.


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Overall Experience  Overall Experience 4.0 out of 5

The home seems to be improving, staff are very friendly and hardworking. Some rooms need updating and redecorating which is happening. Could do with residents being offered a light snack (at supper time) to put them through to the next morning (breakfast).

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care Home

Thank you for your feedback! We're pleased to hear that you've noticed improvements in the home and appreciate the hard work and friendliness of our staff. We want to let you know that we started redecorating the Oak unit two weeks ago, aiming to enhance the environment to a high standard. Additionally, we have already implemented light snacks at supper time to ensure our residents have something to tide them over until breakfast. Thank you again!


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Overall Experience  Overall Experience 5.0 out of 5

Beechcroft Care Home is fantastic, very well-run, friendly and professional staff who care for the residents very well. Would highly recommend this home.

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Overall Experience  Overall Experience 4.0 out of 5

Pleasant atmosphere and well kept.

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Overall Experience  Overall Experience 4.0 out of 5

My dad came to Beechcroft Care Home in June 2024. At first, he was trying to leave the home due to struggling to settle. After a few weeks, dad settled with the help of the staff and his daughters. Dad gets nice meals and his room is cleaned and tidy. The staff are nice and seem to look after dad. Dad
seems happy to Beechcroft now.

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Overall Experience  Overall Experience 5.0 out of 5

My mum came into Beechcroft Care Home in June 2024, as she had been diagnosed with dementia. Myself and my family including my brother are extremely happy with the care my mum receives.
She is well cared for by kind, dedicated staff who are always willing to see to mum's needs. The staff are always
friendly and greet all visitors upon arrival.

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Overall Experience  Overall Experience 5.0 out of 5

Good home that meets my mum's needs.

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Overall Experience  Overall Experience 4.0 out of 5

All staff were friendly and welcoming as always, mum seemed happy enough in herself and was showing off her new hair cut. Had a bit of trouble trying to leave money for mum's account as it was a bank holiday and the receipt book hadn't been left out like I was told it would be. Other than that everything
is great with mum and the staff that look after her, nothing is too much trouble.

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Overall Experience  Overall Experience 4.0 out of 5

Grandad has settled well in the home. Staff are friendly and attentive and always welcoming with the family. Good level of care, and staff react quickly if we request any support for Grandad. Grandad requires a specialised wheelchair, which we are still waiting for, but otherwise facilities are ok.
Clean home, with good options for meals each day. Managers caring, wanting to improve the service which is good.

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Overall Experience  Overall Experience 4.0 out of 5

All staff are pleasant, all queries dealt with promptly. Overall, well looked after and plenty of activities to help the residents.

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Current Review Score: 9.1 (9.130)

Overview of Review Score

The Review Score of 9.1 (9.130) out of 10 for Beechcroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.130 for Beechcroft Care Home is calculated as follows: ( (210 Excellents x 5) + (130 Goods x 4) + (33 Satisfactorys x 3) + (6 Poors x 2) + (37 Very Poors x 1) ) ÷ 416 Ratings = 4.13

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beechcroft Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Nov 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Florin

Florin Hergheligiu

Job Title: Home Manager

My name is Florin Hergheligiu, and I am proud to serve as the Registered Manager at Beechcroft Care Home in Runcorn. My journey in healthcare began in 2016 as a nurse in Cumbria, where I spent five years honing my skills and gaining invaluable experience, including 2.5 years as a Clinical Lead. During this time, I also worked as a Bank Nurse (Band 5) at West Cumberland Hospital, which deepened my understanding of hospital and residential care. In 2021, I relocated to Liverpool and became the Deputy Manager at Bloomcare - Brushwood Care Home in Speke. My passion for providing high-quality care and leadership has since led me to my current role at Beechcroft, where I continue to focus on delivering compassionate, person-centred care.


Frequently Asked Questions about Beechcroft Care Home

What types of Care is Beechcroft Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Beechcroft Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Beechcroft Care Home have?

There are 67 Single Rooms.

What are the Facilities & Services at Beechcroft Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Beechcroft Care Home to the centre of Runcorn?

2.3 mile(s) as the crow flies, distance by road may be significantly further.