Review from Phillip H (Brother-in-law of Resident) published on 13 May 2022
Submitted via Website • Report

Overall Experience

My first impression of Beech Croft nursing home was somewhat apprehensive. But from the moment we met the staff, it became very clear that they were exceptionally caring to all their residents. The accommodation itself is immaculate, scrupulously clean and well presented. The individual care for the

patients is hand-picked by well trained and thoughtful staff. From the staffing levels, which personally look after them, much care and observation are worked on. Since my brother-in-law has gone into Beachcroft, he has greatly improved in his social interaction and his well being. I can only highly recommend this care home. They see to all his needs, plus they also consider his immediate family ie, his wife of 60-years, and keep her well informed of his progress. All I can say is a very big thank you.

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Review from Darren H (Resident) published on 12 May 2022
Submitted via Website • Report

Overall Experience

Since I have been placed at Beechcroft, the staff have been outstanding and very friendly. I feel very at home here. They are always there for you no matter what, what help you need. They are a credit to NHS, and with their effort and deadecation as a team and hard work, I would recommend Beechcroft

to everyone. They're like one big happy family, very caring and would like to see a change in higher wages for their deadecation in their job.

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Review from Gill J (Niece of Resident) published on 9 May 2022
Submitted via Website • Report

Overall Experience

The care given by the team at Beechcroft is amazing. Every staff member was genuinely caring and respectful to my aunt. My aunt was only at Beechcroft for three months before her death, but during this time, she was given exemplary care. Each time I visited, she was comfortable and obviously well cared

for. Our family are very grateful to all the amazing team at Beechcroft, particularly in her final weeks when they also helped me with their consideration and kindness at an upsetting time.

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Review from Diane Y (Daughter of Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience

The time and effort put into caring for residents is exemplary. You can see the feelings are genuine, we are always kept up to date with what is happening. Home is always clean and inviting. A wide variety of food is available and all needs catered for. Entertainment is provided whenever possible and

some great days out are organised. All the staff are like our extended family, we love them all. Thank you so much.

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Review from P K (Son of Resident) published on 27 April 2021
Submitted via Postal Card • Report

Overall Experience

So very confident to care for my mum here. She looks good considering her condition because she is clearly being cared for by friendly and compassionate staff.

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Review from P P (Daughter of Resident) published on 10 December 2020
Submitted via Postal Card • Report

Overall Experience

My mum has been a resident at Beechcroft for 12 months and has been well looked after and very happy.

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Review from P R (Resident) published on 3 December 2020
Submitted via Postal Card • Report

Overall Experience

So glad I came here.

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Review from Bernadette R (Daughter of Resident) published on 29 July 2020
Submitted via Website • Report

Overall Experience

My mum and I visited my father on an unplanned visit. The staff were wonderful and the gardens lovely. We had to speak from the outside patio door for obvious reasons. There’s also a little stray ginger cat that’s being cared for, and we know cats go to the best places.

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Review from Carolyn B (Daughter of Resident) published on 9 April 2020
Submitted via Website • Report

Overall Experience

I really did not want to put mum into a care home, she needed 24/7 palliative/Nursing/Dementia care. I visited many establishments unannounced but didn't like any until I went to Beechcroft. I instantly liked the people and the place. Mum moved in shortly after her assessment and I can honestly say

the staff were absolutely wonderful with mum and us as a family. I really liked the fact that a Dr did bi-weekly visits, mums room was close to the nursing station and visiting was anytime. All the staff were fantastic with mum, the manager, nurses, carers, cook, kitchen staff, laundry and cleaners. Mum spent 7 weeks and 2 days in Beechcroft and for her last 5 days, I stayed there too as I didn't want to leave her side in her final days. The support and care mum and I received was excellent. Mum kept her dignity, was pain-free and comfortable. Thank you, everyone, at Beechcroft, you will forever hold a place in our hearts for your unconditional love and excellent care you all gave to Mum.

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Review from Jennifer R (Granddaughter of Resident) published on 27 January 2020
Submitted via Website • Report

Overall Experience

We already had a very good feeling about Beechcroft after an unannounced first visit last year and a very welcoming talk through and show round of the home by your staff, followed very quickly by your wonderful manager visiting Nan at her own home to answer all our questions and put Nan's mind at ease

with the transition that was to come. The home manager and all the staff made move-in day seamless and were such a huge support. Nan loved the time they gave every day, showing such love, empathy, gentleness and exceptional care. The meals were always fantastic and she absolutely loved the activities that were regularly organised. In her final weeks and days, everyone rallied around Nan and the entire family. Really went above and beyond and nothing was too much trouble, the manager, the staff, the kitchen, the cleaners, everyone! We will be forever grateful for everything and can't thank them all enough.
Would recommend Beechcroft to anyone.

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Review from B F (Daughter of Resident) published on 11 December 2019
Submitted via Postal Card • Report

Overall Experience

Very accommodating and caring establishment with some excellent and interpersonal staff who cared well for my dad in the 3 and a half years he was there. Days out provided great benefit and activities and entertainment well received. Accommodation is dated with some rooms in need of refurbishment. As

a family, we are thankful for the compassion and support shown in his final few days.

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Review from N H (Granddaughter of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience

My grandad was at Beechcroft Care home for approximately two months. He settled in very well and it was a comfort to his family that he was happy there and so well looked after. All the staff were kind and caring towards him and did their best in every way they could for him. I would definitely recommend

this home to anyone.

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Review from Helen S (Niece of Resident) published on 6 September 2019
Submitted via Website • Report

Overall Experience

My uncle lived at Beechcroft for four years. He originally chose to stay there, rather than returning to his bungalow, after arriving from a hospital stay. He loved having his meals cooked for him, his laundry done, the company of staff and other residents and not having to worry about the knock on

the door or a fall on the way to the shops. He enjoyed trips out (especially to Anfield) and being able to watch Strictly.
His personal care was well supported by staff and when I went to take him out he would be dressed ready to go. When he was ill a doctor was promptly called and chronic issues were well cared for with regular nurse visits. I live a long distance away, but were kept informed of any issues that arose. I was welcomed every time I visited. My uncle had his own spacious room which was always clean and tidy. He had a lovely view into the garden where he enjoyed watching the squirrels and birds. The staff were always caring and kind.

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Review from Joy D (Daughter of Resident) published on 15 August 2019
Submitted via Website • Report

Overall Experience

We had to make the difficult decision to put our mum in a home back in February 2019. It felt like we were letting her down - we couldn’t have been more wrong. Before moving in, our mum used to sit watching TV and wait for neighbours to pass to wave to her. In Beechcroft, she had the most amazing time,

a new lease of life, shopping trips, Bingo, sing-alongs, arts and crafts, meeting the Mayor, all things she would never have done before. She settled in straight away thanks to all the dedicated staff.
Our mum said she loved it and should have moved in years ago. If you are struggling to come to terms with making this decision, we can honestly say go and visit and talk to the staff and see for yourself because we now have no regrets. We made our mum's room look like a mini version of her living room and she was safe. Sadly, mum passed away recently but from the bottom of our broken hearts, she had the best last 5 months of her life. The support, dignity and respect shown throughout will stay with us forever.

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Review from J D (Daughter of Resident) published on 14 August 2019
Submitted via Website • Report

Overall Experience

We would like to thank all at Beechcroft for their superb care, support, respect and understanding shown for our mum. The team were outstanding not just to Mum, but all our family at a very difficult time.
Mum had a wonderful time for the final months of life. All at Beechcroft became our extended

family.
The Home Manager is one outstanding person and nothing was too much trouble. The support was unbelievable.
We, as a family, would highly recommend this nursing/care home.
The first impression to the last will be in our hearts forever, they really gave Mum a better quality of life as her parting came near.
We could not have wished for more at this very difficult time.
Everyone was magnificent and went above and beyond their duty.
We thank you from the bottom of our hearts.

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Review from Glynis R (Daughter of Resident) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience

Mum has only been at Beechcroft Care Home for two weeks and it was difficult at first (for us) but the Manager and the staff made us feel more comfortable. The staff made sure Mum settled in and had everything she needed. They catered for her 'fussy' food issues and cooked her what she liked. The staff

made Mum feel special on her birthday.

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Review from Lorna (Daughter-in-law of Resident) published on 29 July 2019
Submitted via Website • Report

Overall Experience

I would just like to thank everyone at Beechcroft Care Home. The time that my Mother-In-Law spent with them may not have been long but the care, support, understanding and total respect all the team showed not just to my mother in law but to all family members when they visited was outstanding. The

relaxed positive feeling that you get makes you comfortable straight away and nothing was ever too much trouble.
The manager is an outstanding lady in her own right. The support that she gave from the first day I went to look at the home to actually moving my mother in law there was lovely. The care, understanding, compassion and commitment that the manager has, not just for every resident staying with them but also the families is beautiful to see. Even though she has not been with Beechcroft very long I know that they will continue to go from strength to strength with her at the helm and the team that she has around her.

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Review from Amanda D (Daughter of Resident) published on 13 June 2019
Submitted via Website • Report

Overall Experience

Visited for the first time today, very disappointed as on walking down the corridors there is a smell of urine throughout. Mum asked for a cup of tea and waited 25 minutes for it, I had to ask a second time. Mum's room is adequate with a nice view, seemed short staffed for the number of residents there.

I will see if things improve and keep an open mind, but as I say disappointed. I hope we can move Mum to somewhere more appropriate for her. Only 7 rooms with en-suite.

Reply from Clare Sheehan, TBC at Beechcroft Care Home

Thank you for your review, we value all feedback as this helps us to improve our services where required. We have taken on board your comments regarding the malodour; please be assured we are working in conjunction with the Housekeeping Team to rectify this. At Beechcroft we are continually striving to maintain high standards of care provision and of the service itself, please be assured this is being looked into.

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Review from Olwen S (Daughter of Resident) published on 12 April 2019
Submitted via Postal Card • Report

Overall Experience

This care home is adequate in terms of comfort and homeliness.
I think some refurbishment is required, for example, the carpets in the residential lounge and at the entrance area are filthy and need replacing.
Maybe laminate non-slip flooring would be more hygienic.
Sometimes the smell of urine is

unbearable.

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Review from Peter C (Son of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience

My mother has now been a resident for over four years. During that time, she has always been cared for to the highest standard in these times of limited funding.
However, this month was my other's 100th birthday. I cannot thank the staff and volunteers enough for the effort and enthusiasm that was

shown to make this a very special and memorable day for my mother.

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Beechcroft Care Home

Care Provided by Beechcroft Care Home

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Funding & Fees Guide for Beechcroft Care Home

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