Beechcroft Care Home

Lapwing Grove, Palacefields, Runcorn WA7 2TP
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9.1 95 Reviews
  • Beechcroft Care Home, Runcorn
Beechcroft Care Home, located in a quiet area of Palacefields in Runcorn, offers residential and nursing care in a homely and welcoming setting.

The home welcomes up to 67 residents who will each receive the highest quality of care from the experienced and compassionate team of care professionals. Around the home you'll find spacious living areas, dining areas where residents are served nutritious and freshly prepared meals and snacks, a great garden area and cosy bedrooms where residents are encouraged to personalise their space to help them feel at home.

All care is person-centred, meaning each resident receives care and support based on their individual requirements. Staff respect each person for who they are, spend time getting to know them, and welcome their loved ones to the home whenever they wish to visit.

To find out more to or book a tour, please contact the friendly team.

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Care Provided by Beechcroft Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Florin Hergheligiu (Home Manager)
  • Admission Criteria
    • Over 60 years old
    • Ages from 18 to 100
  • Room Information
    • Single Rooms (67)
    • Single Rooms with ensuite Wet Room (10)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Beechcroft Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,180 – £1,300
    • Self-Funded Residential Dementia Care £1,180 – £1,300
    • Self-Funded Nursing Care £1,180 – £1,300
    • Self-Funded Nursing Dementia Care £1,180 – £1,300
    • RESPITE Self-Funded Residential Care £1,180 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,180 – £1,300
    • RESPITE Self-Funded Nursing Care £1,180 – £1,300
    • RESPITE Self-Funded Nursing Dementia Care £1,180 – £1,300
  • (these prices are only a guideline, please contact Beechcroft Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Beechcroft Care Home Reviews (95)

Total of 95, showing 61-80
9.1

Beechcroft Care Home has a Review Score of 9.1 (9.130) out of 10, based on 36 reviews in the last 2 years. Over all time Beechcroft Care Home has 95 reviews.

Overall Experience

  • 51
  • 29
  • 6
  • 3
  • 6

Date Published

95
13
28
36
59

Review from Gail R (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The trained staff, healthcare, domestic and kitchen staff have all treated Mum with great kindness, compassion and always in a dignified manner. I would recommend Beechcroft to all my friends with elderly relatives, as nothing is too much trouble for all the staff. Mum had a two week stay from the 2nd
to 15th February 2019.

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Review from S T (Daughter of Resident) published on 6 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, I lost my Dad on 25th November but I wanted to write this in order the staff got recognition for the lovely way in which they treated my Dad. They were so thoughtful, caring and really treated him like a member of their own family. At the end of the day shift, all the carers visited my
Dad and said their goodbyes as we all knew he wasn't going to make it through the night. I just wanted to say thank you to all as it made me feel better knowing that they had looked after him like their own and they were very kind to me at such a difficult time. Thank you.

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Review from Sue n (Daughter-in-law of Resident) published on 21 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The one to one support given to my mother in law by her escort from Beechcroft when taken to a recent family event was outstanding. As was the care and consideration shown by those caring for her to acknowledge this important milestone in her life.

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Review from Gillian P (Daughter of Resident) published on 15 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the home a Godsend for my father. After his stroke, he has needed 24/7 care and I have found this home really suited to his needs. The staff are caring, knowledgeable and very patient both with residents and also with long distance relatives like myself calling to see how my dad is on a
regular basis. They are accommodating and welcoming to visitors.


My dad seems easier in himself now he has been here a while - he is making friends and has built up a rapport with the staff. He is also eating far better and his hygiene is much improved. I cannot thank the staff enough for how they have helped my dad.


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Review from Gemma F (Daughter of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant staff.
Management amazing.
My mum is so happy.

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Review from C C (Son of Resident) published on 31 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is very good and caring. The staff are helpful and friendly. They could do with some sort of alert in the lounge for residents who want to go to the toilet. All in all a very good home.

Reply from Clare Sheehan, Careline Advisor at Beechcroft Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your kind comments, we value our staff team who work hard to provide quality kind care. We are currently liaising with our Property Manager to confirm works with regards to installing call points as you have suggested. In the meantime, the level of staff oversight of our Residents in these areas has been increased. We have a comprehensive staff team who also have a presence around the Home throughout the day and they have been reminded that we all share the responsibility of checking if Residents require any attention and responding accordingly.


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Review from Susan D (Daughter of Resident) published on 13 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my mum came in here it is great for her and her family. We are really pleased with the staff and the care she gets. Can't say enough for Beechcroft, it says it all when my mum says she's happy when we ask her.

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Review from Joan M (Friend of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Beechcroft Care Home very clean, friendly staff and rooms well presented. The food is 10/10 nothing is too much trouble.

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Review from Dennis T (Friend of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean and tidy. Came in to see our friend. We were made up with the care he is getting.

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Review from Anne G (Daughter of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fantastic day organised for residents and families.


Staff are very friendly and work very hard. I think they could do with lots more though.


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Review from A D (Daughter of Resident) published on 1 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been visiting the care home for the last sixteen months since my mother suffered a major stroke and we have found the overall standard at the care home to be good. This includes all aspects of running the care home.

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Review from Gwyneth H (Daughter of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to congratulate the kitchen staff on Christmas Day. The dinner was 1st class and nothing was too much trouble. Well done, you're a credit to the home.

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Review from Stephen N (Son of Resident) published on 13 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

New management (manager) seems to be the most professional that has been at the home since Mum has been here and hopefully, she will make the changes that are needed, i.e. not enough staff on the floor that are needed.
All rooms need to be modernised.
A better variation on meals choice.
More stimulation
is needed for residents.

Reply from Clare Sheehan, Careline Advisor at Beechcroft Care Home

Thank you for your review, we value all feedback received as this helps us improve our service where required. We agree that the rooms are in need of refurbishment and this is of high priority to the new Home Manager. We are currently reviewing our staffing to ensure that not only are the physical needs of our residents met, but also their emotional and recreational needs too. Our staff work as a team and the dynamics of their skill mix and knowledge help them to support our residents. Staffing ratios are based on resident dependency which is regularly reviewed to ensure the appropriate number of staff in the home. The Home Manager operates an open door policy and would be happy to discuss any concerns you may have. We plan to ensure that our staff team are appropriately organised to best support all our residents.


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Review from Karen M (Daughter of Resident) published on 13 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My dad has been here for three years - he is doing OK. He is well-liked and looked after.
The only problem is staffing levels, everybody is always very busy.

Reply from Clare Sheehan, Care Advisor at Beechcroft Care Home

Thank you for your review, we value all feedback received as this helps us improve our service where required. We are delighted you remain happy with the care your father receives and that you would recommend our service; our staff team works very hard to deliver good, kind care. We are currently reviewing our staffing to ensure that not only are the physical needs of our residents met, but also their emotional and recreational needs too.
Our staff work as a team and the dynamics of their skill mix and knowledge help them to support our residents. Staffing ratios are based on resident dependency which is regularly reviewed to ensure the appropriate number of staff in the home. The Home Manager operates an open door policy and would be happy to discuss any concerns you may have.


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Review from Margaret B (Resident) assisted by family/friend published on 5 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

This care home is trying hard to do what it is supposed to do. However, certain things let it down. Staff need to be chosen better. More experienced, mature staff would be more suitable.

Reply from Clare Sheehan, Care Advisor at Beechcroft Care Home

Thank you for your review, we really appreciate all feedback as it helps us to improve our service where required. We agree that our staff team work hard to deliver the kindest care to all our Residents. We have a large team at Beechcroft which includes team members of all ages and backgrounds with a wide range of life and work experience. As an organisation we have policies and procedures in place regarding staff selection using job descriptions with clear competencies, interviews and competency based exercises for all roles within the home. We also plan to engage with our Residents on the interview and selection process as we believe this will ensure that they are able to make a valid contribution to the selection of the staff who will support them in the future.


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Review from Joan J (Daughter of Resident) published on 5 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the care is good and dad is treated with dignity. Dad enjoys the food and enjoys going out when he can. He seems happy most of the time. Two points which staff and management know about are;
1, Dad walked out of the care home and staff were alerted by another resident.
2, Antibiotics that
are very important for dad have still not been delivered, the prescription of these was sent to the wrong pharmacy, which tried to deliver them to dads home address. (A mix up since dad has been in respite care since end of July).

Reply from Clare Sheehan, Care Advisor at Beechcroft Care Home

Thank you for your review, we really appreciate all feedback as it helps us to improve our service where required. We are delighted your Father is happy with the care he receives and enjoys the food. Our home is a community and we are very grateful to the Resident who alerted the care team that your Father had left the home, we will seek to ensure this does not occur again. To support this, we have reviewed our practices and would like to reassure you that access to the home is strictly monitored via a video link and all external doors have confidential key codes. The security and safety of all our Residents is of paramount importance. We have a specialist pharmacy provider who serves the Company to a high standard however unfortunately on this occasion, because your Father was undertaking a respite stay, he did not have the benefit of this overarching service. Following consultation with the GP surgery, we are confident that such an error is less likely to occur in the future. We recognise the importance of timely administration of antibiotics and as a team we value the lessons learnt from this.


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Review from Ria G (Daughter of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A nice, clean home. Friendly and Dad seems to have settled in quickly.
Staff always pop in and say hello when they see me visiting and keep me up to date with things Dad needs.

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Review from Edith B (Wife of Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good regarding staff shortages. Food very good.

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Review from A H (Friend of Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I bring my neighbour to see her husband as she has no transport of her own. The staff are helpful, offer her a meal when she comes and I can help myself to tea. Her husband can be awkward at times, but the staff just take it in their stride.

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Review from Ronald D (Husband of Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is a resident for more than 3 1/2 years. Well satisfied with care here.

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Current Review Score: 9.1 (9.130)

Overview of Review Score

The Review Score of 9.1 (9.130) out of 10 for Beechcroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.130 for Beechcroft Care Home is calculated as follows: ( (210 Excellents x 5) + (130 Goods x 4) + (33 Satisfactorys x 3) + (6 Poors x 2) + (37 Very Poors x 1) ) ÷ 416 Ratings = 4.13

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beechcroft Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Florin

Florin Hergheligiu

Job Title: Home Manager

My name is Florin Hergheligiu, and I am proud to serve as the Registered Manager at Beechcroft Care Home in Runcorn. My journey in healthcare began in 2016 as a nurse in Cumbria, where I spent five years honing my skills and gaining invaluable experience, including 2.5 years as a Clinical Lead. During this time, I also worked as a Bank Nurse (Band 5) at West Cumberland Hospital, which deepened my understanding of hospital and residential care. In 2021, I relocated to Liverpool and became the Deputy Manager at Bloomcare - Brushwood Care Home in Speke. My passion for providing high-quality care and leadership has since led me to my current role at Beechcroft, where I continue to focus on delivering compassionate, person-centred care.