Beechcroft Care Home

Lapwing Grove, Palacefields, Runcorn WA7 2TP
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9.1 95 Reviews
  • Beechcroft Care Home, Runcorn
Beechcroft Care Home, located in a quiet area of Palacefields in Runcorn, offers residential and nursing care in a homely and welcoming setting.

The home welcomes up to 67 residents who will each receive the highest quality of care from the experienced and compassionate team of care professionals. Around the home you'll find spacious living areas, dining areas where residents are served nutritious and freshly prepared meals and snacks, a great garden area and cosy bedrooms where residents are encouraged to personalise their space to help them feel at home.

All care is person-centred, meaning each resident receives care and support based on their individual requirements. Staff respect each person for who they are, spend time getting to know them, and welcome their loved ones to the home whenever they wish to visit.

To find out more to or book a tour, please contact the friendly team.

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Care Provided by Beechcroft Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Florin Hergheligiu (Home Manager)
  • Admission Criteria
    • Over 60 years old
    • Ages from 18 to 100
  • Room Information
    • Single Rooms (67)
    • Single Rooms with ensuite Wet Room (10)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Beechcroft Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,180 – £1,300
    • Self-Funded Residential Dementia Care £1,180 – £1,300
    • Self-Funded Nursing Care £1,180 – £1,300
    • Self-Funded Nursing Dementia Care £1,180 – £1,300
    • RESPITE Self-Funded Residential Care £1,180 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,180 – £1,300
    • RESPITE Self-Funded Nursing Care £1,180 – £1,300
    • RESPITE Self-Funded Nursing Dementia Care £1,180 – £1,300
  • (these prices are only a guideline, please contact Beechcroft Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Beechcroft Care Home Reviews (95)

Total of 95, showing 81-95
9.1

Beechcroft Care Home has a Review Score of 9.1 (9.130) out of 10, based on 36 reviews in the last 2 years. Over all time Beechcroft Care Home has 95 reviews.

Overall Experience

  • 51
  • 29
  • 6
  • 3
  • 6

Date Published

95
13
28
36
59

Review from B B (Daughter of Resident) published on 11 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall we have found this home to be a good care home. There are a few areas that could be improved on e.g. A drink of tea and coffee being given to the residents in the afternoon more frequently.
I have ticked satisfactory for care/support because over the two years my mum has been in the home she
has had a few knocks on her legs and one at present has two large pads on and an elasticated bandage.
It is dressed frequently but I wonder if the carers need to be more careful when taking residents in and out of the wheelchair as I think this is where these wounds are from.

Reply from Katie Price, Careline Advisor at Beechcroft Care Home

Thank you for your review, we really appreciate all feedback provided as it helps us improve our service where required. A daily afternoon tea trolley offers hot and cold beverages and freshly baked goods to all bedrooms and lounges, and drinks are available on request throughout the day and night. I can confirm that all our staff have had manual handling training. Unfortunately, some prescribed medications can contribute to overall tissue fragility and may cause skin to bruise and wound easily. The home manager operates an open door policy and also holds a home surgery the first Wednesday of every month; she would welcome a meeting with you should you wish to discuss your concerns more fully.


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Review from J D (Daughter of Resident) published on 30 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After several issues, review meetings took place and issues are improving. The care plan has been updated. Work in progress is being monitored regularly.

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Review from Lyn G (Niece of Resident) published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff are kind, caring, work hard and for the most dedicated however rushed to provide support because of insufficient staffing numbers at crucial times of the day. Management is unreceptive and doesn't appear to allocate sufficient resources to meet increasing demands, leaving staff spread too thinly
to carry out all tasks. Levels of care needs should be reassessed to see if all residents are suitably placed as there appears to be several with EMI needs - it is not an EMI home. Home is tired, needs rooms upgrading, carpets need replacing. Frequently smells. Facilities for residents and families - not sure how to answer as not sure what that means. Activity coordinator excellent - highly thought of by residents, very interactive with them. Have put satisfactory because there are not enough resources, including activity staffing hours to fulfil needs. Overall staff work tirelessly and are dedicated, treating residents with dignity. Care staff, domestics and kitchen staff alike under very difficult circumstances at times. My family member is happy in the home, loves the staff, is supportive of them. I see a deterioration, especially over the last six months.

Reply from HC-One, Careline Team at Beechcroft Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
At Beechcroft Care Home, as with all HC-One homes, the management team ensures the home is staffed in line with national guidance using a dependency tool which takes into account the number of the residents in the home and their care needs. Beechcroft is staffed in line with those guidelines.
We do appreciate that there are times when it is busier than others such as in the morning when people are getting up and the evening when people are going to bed so we continually monitor our staffing levels throughout the day and night so that when necessary we can adapt rotas in line with resident care needs. The safety and wellbeing of all our residents is paramount to us and we regularly monitor all our residents to ensure their care category is appropriate, residents are often reviewed by social workers and best interest meetings held to see if care settings are still appropriate, often nursing needs outweigh dementia needs, particularly in the early stages.
We are currently working to a programme to refurbish or repaint the bedrooms in the home which we hope will be completed within the next 6 months.
We recognise that the home had some issues earlier this year but we are confident that major improvements that have, and continue to be made, by our current management are having a positive impact on both the staff and residents within the home ensuring that we continue to deliver the kind care all our Residents deserve.


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Review from Ann A (Resident) published on 10 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very good. The girls work very hard. The food is very good too.

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Review from Ann B (Niece of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with the care and attention my aunt has received, the staff are so pleasant it is refreshing to go into Beechcroft you are always greeted with a smile. The care has been excellent treating people with respect and dignity, the improvement in my aunt has been amazing.

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Review from Joe H (Nephew of Resident) published on 5 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt had been in hospital for about a year and her condition had deteriorated significantly. She was reluctant to eat, drink or take medication and was uncooperative with the nurses. It was clear that she was both unsettled and unhappy and lost interest in radio, TV and reading. She received little
stimulation or encouragement. Within a few days of arriving at Beechcroft Care Home all of this started to change for the better! The caring and involved staff encouraged her relentlessly and absolutely nothing was too much trouble. Every situation was handled calmly and with the active participation of the staff she has now regained an amazing amount of ground. We are so happy to see the aunt we know now return to us!

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Review from Joe L (Husband of Resident) published on 24 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident in Beechcroft Nursing home since 14th May 2015 and the care she has received has been such that her health has improved 100%.

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Review from Mary P (Wife of Resident) published on 8 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is currently being looked after on the nursing side of the home he's been in there since October 2015.


All the staff are all very friendly and helpful from the nurses, carers, catering, domestic and co-ordinator.


I feel I can always approach the nurses and carers if I have any problems

or concerns. The carers always show a lot of care and dignity when assisting my husband. The nurses are always there if I need to talk or I am feeling upset when my husband is not having a good day.

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Review from Edward T (Resident) published on 14 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All services including toilet and laundry facilities are provided. Meals are served morning, lunchtime and during the day. Although smoking is not allowed there is a room to smoke for smokers.

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Review from Jeffrey H (Resident) published on 14 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Satisfactory.

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Review from David John M (Resident) published on 14 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well cared for.

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Review from B G (Resident) published on 14 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy to be here. I do lots of things for them in the home and all the staff are very nice to me, so that makes me happy.

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Review from Elsie May D (Resident) published on 13 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was placed in Beechcroft Care Home in September 2015 after having had a triple by-pass. I found the care I received excellent, I was in a pretty sore and emotional state after major surgery and welcomed the care and kindness I was shown. I was transferred to the residential part in October 2015. Once
again I was very happy to be placed there temporary as I couldn't return to my own property. Awaiting a place in a nearby sheltered accommodation, I moved in, in January and can honestly say I was a bit reluctant to move as I had received such care and kindness. However I need to gain my "independence" but would gladly go back if I had to.

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Review from Susan D (Daughter of Resident) published on 6 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in three respite homes, and has never settled, neither have I as mums carer. Mum has been here nearly five weeks and the change in her is amazing. The staff in the home are absolutely wonderful, they are kind, cheerful, sensitive and they give 100% to their job. The home in itself is
spotless, and the atmosphere is friendly and there is always something going on for the residents. Beechcroft nursing home has given their all to make my mum feel at home.

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Review from Margaret (Wife of Resident) published on 18 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was moved to Beechcroft from Warrington hospital. On 17th November 2014 and received excellent care from all the staff for the last days off his life, my family and I are grateful for all the care they gave. He finally left us on 6th December. Thanks to all the staff he went peacefully with
all his family around and his pet bobby by his side. Thank you to you all .

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Current Review Score: 9.1 (9.130)

Overview of Review Score

The Review Score of 9.1 (9.130) out of 10 for Beechcroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.130 for Beechcroft Care Home is calculated as follows: ( (210 Excellents x 5) + (130 Goods x 4) + (33 Satisfactorys x 3) + (6 Poors x 2) + (37 Very Poors x 1) ) ÷ 416 Ratings = 4.13

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beechcroft Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Florin

Florin Hergheligiu

Job Title: Home Manager

My name is Florin Hergheligiu, and I am proud to serve as the Registered Manager at Beechcroft Care Home in Runcorn. My journey in healthcare began in 2016 as a nurse in Cumbria, where I spent five years honing my skills and gaining invaluable experience, including 2.5 years as a Clinical Lead. During this time, I also worked as a Bank Nurse (Band 5) at West Cumberland Hospital, which deepened my understanding of hospital and residential care. In 2021, I relocated to Liverpool and became the Deputy Manager at Bloomcare - Brushwood Care Home in Speke. My passion for providing high-quality care and leadership has since led me to my current role at Beechcroft, where I continue to focus on delivering compassionate, person-centred care.