Halton View welcome visitors 24/7, however ask that meal times are protected. Should you wish to visit after 22.00, please contact the home to advise them of your plans.
Halton View has a large car park at the rear of the building.
Halton View has a Review Score of 8.7 (8.731) out of 10, based on 10 reviews in the last 2 years. Over all time Halton View has 21 reviews.
Review from N S (Daughter of Resident) published on 17 January 2025
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Review from B O (Daughter of Resident) published on 11 June 2024
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Reply from Ellen Sharp, CRO at Halton View
We are saddened to hear that your experience at our care home hasn't been the positive experience we would like it to be, and would like to reassure you that we take all complaints seriously. With regards to the incident mentioned, the police did attend the home and chose not to take any further action against either of the people involved. It was reported to the safeguarding team & social services, who also chose not to take any further action and closed the incident. At a later date your dad unfortunately had an unwitnessed fall, we sought medical assistance that found no obvious injury. However when staff identified further concerns, we arranged for him to attend hospital, where he was correctly diagnosed and put the appropriate treatment in place. The health and wellbeing of all the people cared for in our home is of paramount importance to us and we would like to assure you of our best intentions. Our door is always open should you wish to discuss your Father's care further.
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Review from R D (Son of Resident) published on 28 May 2024
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Review from M H (Niece of Resident) published on 26 February 2024
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Reply from Jo Cookson, Home Manager at Halton View
Thank you so much for your kind words, I will pass on to the team. It was a pleasure caring for your Auntie and getting to know you all as a family.
Take care and hope to see you soon.
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Review from Julie J (Daughter of Resident) published on 5 September 2023
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Review from Jean W (Wife of Resident) published on 26 July 2023
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Review from Gill R (Niece of Resident) published on 20 July 2023
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Review from L L (Mother-in-law of Resident) published on 12 July 2023
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Reply from Jo Cookson, Home Manager at Halton View
Thank you for your kind review, I will pass this on to our team. We do take pride in what we do and enjoy every busy day. We hope to see you soon.
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Review from N M (Daughter of Resident) published on 14 June 2023
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Reply from Jo Cookson, Home Manager at Halton View
Thanks for your lovely feedback and taking to time to review us, I'm glad that your mum enjoys living with us and that you are kept fully involved with all aspects of your mums care and support. Our team pride ourselves on exceptional care so it gives us all a boost when we receive lovely comments. Take care and hope to see you soon.
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Review from Valerie C (Wife of Resident) published on 19 April 2023
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Review from Marie M (Daughter of Resident) published on 2 October 2020
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Review from Nicky S (Daughter of Resident) published on 2 October 2020
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Review from Elizabeth H (Daughter of Resident) published on 25 September 2020
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Review from Julie M (Granddaughter of Resident) published on 25 September 2020
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Review from Kenny R (Son of Resident) published on 25 September 2020
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Review from G G (Daughter of Resident) published on 18 October 2019
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Review from J M (Daughter of Resident) published on 4 May 2016
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Review from H H (Relative of Resident) published on 14 April 2016
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Review from Derak B (Son of Resident) published on 7 April 2016
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Review from S W (Daughter of Resident) published on 25 February 2016
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The Review Score of 8.7 (8.731) out of 10 for Halton View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.1 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.128 for Halton View is calculated as follows: ( (56 Excellents x 5) + (39 Goods x 4) + (11 Satisfactorys x 3) + (3 Poors x 2) + (8 Very Poors x 1) ) ÷ 117 Ratings = 4.128
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.603 Points relating to the number of positive Reviews for Halton View is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 9 Positive Reviews ÷ 12.8 = 0.703
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Oct 2023
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Job Title: Senior Home Manager
Joined: 2023
Senior Home Manager with a demonstrated history of working in the hospital and private healthcare industry.