Widnes Hall

Coronation Drive, Ditton, Widnes WA8 8BL
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9.7 62 Reviews
  • Widnes Hall, Widnes
Anchor’s Widnes Hall, in Ditton, is a purpose-built home supporting up to 68 older people to live a comfortable lifestyle, as well as providing tailored dementia care. Widnes Hall continues to welcome new residents for residential and residential dementia care.

The home strives to deliver a range of residential care services, including convalescence care, respite care, trial stays and long-term care for those who can no longer look after themselves.

The home's care team gets to know customers and works with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community.

Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by highly trained chefs and kitchen staff.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by Widnes Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Amanda Ashton (Home Manager)
  • Admission Criteria
    • Please contact Widnes Hall directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (68)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Widnes Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,080
    • Self-Funded Residential Dementia Care from £1,080
    • RESPITE Self-Funded Residential Care from £1,080
    • RESPITE Self-Funded Residential Dementia Care from £1,080

  • Colleagues at Widnes Hall will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Widnes Hall to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Widnes Hall.


  • Parking

  • Onsite parking is available, including disabled spaces.


Widnes Hall Reviews (62)

Total of 62, showing 21-40
9.7

Widnes Hall has a Review Score of 9.7 (9.699) out of 10, based on 21 reviews in the last 2 years. Over all time Widnes Hall has 62 reviews.

Overall Experience

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Date Published

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Review from K S (Daughter of Resident) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad absolutely loves all the staff. They treat all the residents with care, compassion and understanding and nothing is too much trouble. I would happily recommend this home to anyone. The staff treat residents and families with respect and are very friendly and welcoming.

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Review from Medina B (Daughter of Resident) published on 21 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home rooms are light and spacious and are kept very clean. The staff are very welcoming, approachable and attentive. They have a lovely relationship with my mother and give her lots of time and attention. She is always treated with respect.
The staff are very prompt when sharing information
with the family. I am very happy that my mum is receiving the best care possible and this gives me great peace of mind.
Well done to all the staff at Widnes Hall!

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Review from Joel B (Grandson of Resident) published on 20 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care and attention my nan has received at Widnes Hall, is overwhelmingly positive. She feels secure, welcomed and has flourished since becoming a permanent resident. After many years living by herself and numerous bouts of ill-health, it's comforting for our family to know she has 24/7
support, new friendships, and a healthy diet, tailored to her needs. We're almost sorry we didn't make the move for her years ago.

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Review from Sophie M (Great-granddaughter of Resident) published on 20 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My great-grandmother is safe and well cared for. Staff are friendly and informative of any changes or concerns and they are approachable and kind. They have weekly GP visits, I feel my nan is happy and well looked after. I visit regularly and am happy with the cleanliness of the home.

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Review from Ellen H (Daughter of Resident) published on 8 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise the staff enough, they have made my mum feel very welcome and she has settled in really well. This transition into a care home was very upsetting at the time for us as a family and was one of the hardest decisions we have ever had to make, but the staff have been amazing and it is such
peace of mind knowing Mum is cared for and looked after so well. It was a joy to actually come across some of the photos of her on the social media site, sitting in the garden enjoying the sunshine and an ice cream. All the staff are friendly and nothing is too much trouble. Thank you again to all the staff at Widnes Hall.

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Review from R W (Daughter of Resident) published on 31 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since the new manager has begun, we feel the home and staff are the best it has been. My mum is coming home each visit content that Dad is being cared for with love from all the staff. Thanks to everyone.

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Review from R G (Son of Resident) published on 30 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home with wonderful staff that seem to really care about the welfare of the residents. Made my life 100% easier in the knowledge that they are safe, secure and well cared for. Excellent communication too.

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Review from K D (Daughter of Resident) published on 15 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum absolutely loves living at Widnes Hall. She can’t praise the staff enough. Her room is bright, always clean, roomy, and tidy. My mum now looks well cared for and not neglected as she did when living alone.
The social media site shows us that she is laughing and having fun, whilst joining in
all the activities. Can’t praise them enough. Thank you.

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Review from K B (Friend of Resident) published on 15 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend lives in Widnes Hall and she is very happy living there, she loves taking part in all the activities in the home and she loves all of the staff who take very good care of her. The food looks lovely and she tells me that it is great.

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Review from P R (Son of Resident) published on 30 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The message on arrival concerning testing for Covid was poor and inconsistent. Cleanliness in the rooms could be better, old decaying flowers and vases left in rooms. Absolutely no evidence of any activities for residents, just left to sit around.

Reply from Carrie Browne, District Manager at Widnes Hall

Thank you for taking the time to review Widnes Hall. When you arrived for your visit, we discussed our requirements for Lateral Flow Test testing and visits to our care home. To ensure the safety and wellbeing of our colleagues and residents, we follow government guidance regarding care home visits. I have passed your comments regarding our rooms to our housekeeping team, who have a regular cleaning programme for all areas of our home. We have a daily, weekly and monthly activities programme which has been created with our resident’s input and this is regularly reviewed. We encourage our residents to participate in our activities however, we respect their wishes if they do not wish to take part.


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Review from S S (Son-in-law of Resident) published on 30 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Upon arrival for our visit, it turned out that there was a miscommunication regarding the Covid tests. This can happen and is no big deal. However, two employees ended up going back and forth between us and the manageress' office to clarify what needed to be done. I was very surprised that the manageress
did not have the decency to come out herself to clarify the situation. I would consider that part of basic customer service. The lack of such does not bode well for the service the residents receive, nor is it a good way to lead by example.

Reply from Amanda Ashton, Manager at Widnes Hall

Thank you for taking the time to review Widnes Hall. We discussed current guidance on Lateral Flow Test testing for visitors to care homes when you arrived for your visit. We follow government protocols for all aspects of visitors to our care homes. This is to ensure the safety and well-being of our colleagues and residents.


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Review from Carol P (Daughter of Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are extremely helpful and go over and above. Also, very friendly especially during this difficult time when we have been unable to go in.

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Review from P M (Grandson of Resident) published on 15 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Widnes Hall is welcoming and friendly to all visitors. My grandmother resides there, I know she is happy and well cared for, she is safe and well looked after. Staff inform us of any changes or concerns. I am happy with the care provided and reassured she is safe and looks healthier since being there.

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Review from L W (Daughter of Resident) published on 10 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I just can't speak too highly of Widnes Hall. My mother has been a resident for the past year, and the care and kindness she receives from every member of staff is just incredible. I had cared for her myself prior to this, and was a little apprehensive of her leaving me - I shouldn't have worried. I
know she is in a safe and loving environment. She is cared for, and it really is one big loving family. I can only hope when I need care there is somewhere like Widnes Hall around.

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Review from Lisa D (Daughter of Resident) published on 9 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall Widnes Hall is a lovely homely place. Residents' rooms are a good size each with their own private toilet/shower room. The residents are well looked after. The current COVID situation is extremely difficult for everyone, staff, residents and family. Everyone is doing their best in these strange
circumstances although I know my mum is becoming increasingly worried she won't ever be able to go out of the home or that I won't be able to visit her in her room. I'd really like to be able to go into her room to help her sort things out.

Reply from Marie Parkinson, Manager at Widnes Hall

Thank you for taking the time to review Widnes Hall and your kind comments regarding our home. We are adhering to government guidance for our residents, which does not currently permit family members to access resident’s rooms. We will continue to keep up to date with any changes to guidance and our housekeeping teams have robust cleaning routines and support our residents to keep their rooms as they wish.


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Review from M M (Son of Resident) published on 14 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can't give an updated review, not been in the home due to covid19. As a family, we are upset that the garden area has not been maintained and that residents have not been in the garden when the weather allows.

Reply from Marie Parkinson, Manager at Widnes Hall

Thank you for taking the time to review Widnes Hall and we are pleased that you rate our care/support as excellent. We have recently undertaken work in our gardens to improve these.


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Review from L E (Daughter of Resident) published on 11 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During this Covid crisis, the staff have been amazing and I cannot fault them, however, I feel communication has been very poor from Anchor as a company. I feel updates, eg newsletters are vital and also, what measures will be put in place to see our family when the weather does not allow garden visits?
Also, why can't we form a bubble as I fear for my mum's physical health but her mental health too - I know people have to be safe but if another spike happens we won't see our loved ones. Please give me your feedback on this.

Reply from Marie Parkinson, Manager at Widnes Hall

Thank you for your review of Widnes Hall and will pass your kind comments on to our team. The health and wellbeing of our residents is our number one priority. As government guidelines change, we’re committed to ensuring how those changes impact on our homes is communicated to families and friends, so they are kept up to date. We recognise the importance to our residents of regular contact with their loved ones – and we’ve been working hard to enable visits to take place where it’s safe and appropriate to do so. As we move towards winter, our care home teams are seeing how visits can be arranged within a designated room in the home once full safety criteria – in accordance with Public Health England guidance - has been met. The home manager will be able to advise you about the specific visiting arrangements at Widnes Hall. We will ensure that you are in regular receipt of our newsletter and we would be happy to discuss your concerns at a mutually convenient time.


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Review from David M (Son of Resident) published on 24 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely committed staff, nothing is too much trouble. All residents' families are made welcome and part of a big family. All efforts are made to make residents comfortable and are treated as if they were their own family members. I can't praise them enough.
They have the patience of saints.

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Review from C H (Cousin of Resident) published on 16 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, welcoming staff.    Anchor continually investing in improvements at the care home (decorating, new furniture etc). Staff and management always available to talk to.

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Review from Marshall A (Husband of Resident) published on 16 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Of all the homes me and my family visited, we ticked all the boxes for Widnes Hall. For the location, the running of the home by staff. They are very friendly, helpful and they are always so caring to everyone. If I needed special care, I would not hesitate to choose this home.

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Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Widnes Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.699 for Widnes Hall is calculated as follows: ( (181 Excellents x 5) + (56 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 246 Ratings = 4.699

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Widnes Hall is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Mar 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Widnes Hall directly for more details.


Awards / Recognitions (4)

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