Simonsfield Care Home

53 Boston Avenue, Runcorn WA7 5XE
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9.9 99 Reviews
  • Simonsfield Care Home, Runcorn
Simonsfield Care Home specialises in residential and dementia care. The beautiful home is situated near to shops and the town and is within easy reach of public transport.

Care workers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride themselves on continuing that support to residents and their families from the moment they contact the home throughout the whole of their stay and beyond.

The approach to care is simple - look after the person and not the ailment/condition alone - care workers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home. Care workers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.

The home welcomes long-stay residents and also those wanting a shorter-stay, perhaps for rehabilitation or convalescence or to build confidence after a fall.

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Care Provided by Simonsfield Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Debbie Smith (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (63)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Simonsfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,398
    • Self-Funded Residential Dementia Care from £1,398
    • RESPITE Self-Funded Residential Care from £1,398
    • RESPITE Self-Funded Residential Dementia Care from £1,398

  • Our local council is HALTON but we also accept admissions from out of area from other councils
  • (these prices are only a guideline, please contact Simonsfield Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Protected meal times and would prefer that family and friends would please visit around these times
    breakfast 9.30am to 10.30am
    lunch 1pm to 2pm
    tea time 5pm to 6pm
    visitors are allowed at any other times to suit


  • Parking

  • Simonsfield have own car park on site


Simonsfield Care Home Reviews (99)

Total of 99, showing 21-40
9.9

Simonsfield Care Home has a Review Score of 9.9 (9.856) out of 10, based on 22 reviews in the last 2 years. Over all time Simonsfield Care Home has 99 reviews.

Overall Experience

  • 83
  • 13
  • 2
  • 0
  • 1

Date Published

99
6
11
22
77

Review from Debbie W (Daughter-in-law of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the past few weeks, the standard of care has been amazing. The staff have shown my care and compassion and have gone above and beyond what was expected.

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thank you very much for such a lovely review; the staff really appreciate feedback for the hard work they do each day. It is a privilege to care for your relative.


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Review from Sue G (Daughter of Resident) published on 9 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't rate Simonsfield highly enough, having struggled to look after Mum during the pandemic with her declining health; it was a weight lifted off my shoulders to know she's well cared for and safe. The home is lovely, there are lots of activities and outings, and her room is lovely. The staff are
absolutely amazing, truly caring and professional, and I wouldn't hesitate to recommend it! Outstanding place!

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thank you, Sue, for your lovely comments; we truly appreciate your feedback. I'm pleased you are happy with all the care and love your Mum deserves.


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Review from L N (Daughter of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find the staff at Simonsfield friendly, caring and approachable about any issues I may have regarding the health and well-being of my father. All the residents seem to be happy, and they get along with the staff. They have events for different reasons, which include the residents and relatives
- if they wish to join in. These events are always enjoyed by all.

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Review from Anne W (Daughter of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In December 2022, my mum of 90, with a variety of care needs, could no longer live independently in her own home. Following several falls, we reluctantly sought assessment for a respite placement at Simonsfield Care Home. We genuinely cannot thank the manager of Simonsfield and her entire team there
enough! From day one, we have been impressed with the standard of management, cleanliness, friendliness, care and compassion from the entire team. Meals are of a very high standard, catering for individual needs and preferences, activities are varied and organised regularly, and socialising is encouraged. It really is a home-from-home, not clinical at all, special touches throughout the building such as street names, photos on room doors, there's even a hairdresser in there! Very comfortable indeed. I honestly believe, my mum is now in the best place, and we are currently seeking a permanent place. Well done, Simonsfield, be very proud of what you are achieving together.

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thank you so much for your thoughts about our home, and please be assured that we consider it a privilege to be chosen to care for your mother, who is an absolute joy. The whole team thanks you for your sincerely kind review and recommendation, and our appreciation for your comments cannot be expressed enough. It is really lovely and very uplifting to be thought of so much that you have taken the time and trouble to complete a review for Simonsfield.


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Review from Catherine F (Granddaughter of Resident) published on 26 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad is enjoying excellent care at Simonsfield. The staff are kind and caring. They have all made him and all of the family very welcome.

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Review from Beryl W (Daughter of Resident) published on 24 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are all very assured that Dad is being well cared for.
Staff are all lovely and very accommodating.
We have no worries at all that Simonsifeld is a safe, welcoming and extremely professionally run care home.
A really big thank you!

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Review from S T (Son of Resident) published on 13 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Been to the care home on six occasions now and have only been able to gain access once to see my mum. On the very first occasion, I came at 1.30, and as this was the lunch time I understood. Each time since I have arrived outside of the lunch hours and have either been turned away or nobody has answered
the door. Can the notice on the front door be changed so that the times that visiting is allowed is clearly displayed and also have staff around to answer the door!

Reply from Debbie Smith, Manager at Simonsfield Care Home

We are sorry to hear about your experience. We are more than happy to discuss this experience with you, we would appreciate a more personal approach and discuss within the care home, If you have any concerns, please discuss them with the Home Manager. Our aim is to provide the best possible care to those we support and their families it is something we take very seriously.


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Review from Sue M (Daughter of Resident) published on 7 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we would highly recommend Simonsfoeld Care Home to any relative with dementia. Whilst caring for our mum, the staff go beyond expectations from the manager downwards and truly are hardworking sincere caring nurses with a "home from home" thesaurus from start to finish. We cannot recommend
Simonsfield highly enough as a safe and caring place for a loved one to stay as their understanding of dementia is exceptional with our mum.

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Review from R M (Son-in-law of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident of Simonsfield for over two years. She was quite poorly when she arrived there, but with the care and kindness of the staff, she has improved greatly. She is well looked after and happier than she was before going there.

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Review from Gail M (Daughter of Resident) published on 24 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a nice care home where the staff are always very attentive to Mum's needs. The home is always clean and tidy and has facilities like fans to keep the environment satisfactory. The staff are always helpful and friendly and have genuine kindness and compassion for all residents. Everyone from
the manager through to the handyperson has the interests of the residents as their number one priority. I have no hesitation in recommending Simonsfields to anyone looking for a place for their relative/loved one to stay.

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thank you for the lovely feedback; we do appreciate it.


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Review from L H (Daughter of Resident) published on 15 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very clean, lovely, caring staff. Very secure and safe.

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Review from Debra C (Daughter of Resident) published on 28 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Simonsfield for the past seven months, and the care she receives is excellent. The staff are all very friendly and helpful and are always happy and cheerful. They have lots of activities which she takes part in, and she seems to really enjoy. We get plenty of letters and photo's informing
us of what she has been doing, which is lovely. She has the start of dementia and can sometimes get very anxious, but they deal with this in a kind and caring manner. I would like to thank all the staff for their hard work and for looking after Mum so well.

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Review from Carole L (Daughter of Resident) published on 17 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All my experiences at Simonsfield has been excellent. The staff are all welcoming and friendly, and my mum is doing very well.

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Review from Anne M (Daughter of Resident) published on 3 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently moved into Simonsfield as she was no longer able to manage in her own home. I cannot thank the staff enough for the care they are giving our mum. The staff are always friendly and helpful, and nothing is too much trouble. Mum has made friends at the home, is joining in activities,
and is enjoying regular meals along with lots of cups of tea. Mum has the start of dementia and suffers from heightened anxiety. The staff have been so kind and thoughtful in dealing with this, and we cannot praise them enough. My sisters and I would like to express our heartfelt thanks to all the staff at Simonsfield.

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Review from Paul Q (Nephew of Resident) published on 10 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Last year we came to the reluctant conclusion that we needed to place my aunt in a care home and managed to get her a place at Simonsfield. I cannot speak highly enough of the care she is getting and the support we get from the staff of the home. Nothing is too much trouble, and the staff are helpful,
friendly and supportive whenever we have a query. My aunt has settled remarkably well in the home, and we are confident that she is receiving the best care we could possibly get her, absolutely wonderful staff and care home.

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Review from Val M (Daughter of Resident) published on 9 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has resided in Simonsfield Care Home since 2018 after suffering a stroke 5-years ago then a bad fall. I have nothing but praise for the staff, the care and support they have all shown to my mum over the last years and continue to do. My mum has made many new friends and enjoys the company.


During

lockdown due to COVID 19, I have met many new family members in the car park waiting to visit their relatives, and they have been unable to view Simonsfield in person before taking the decision for the best care possible for the relative. I do hope my own words spoken to them gave some peace of mind.

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Review from Jill R (Daughter of Resident) published on 4 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my mum on Saturday 24 July and had arranged to take her out for the day. When I arrived, and after taking a Covid LFT, I met my mum, who was looking very smart, had had her hair done and was completely ready to go out. As I live in Bristol, my visit was intended as a surprise, and I was delighted
that the staff had maintained my secret!
I had a further visit on Sunday when I sat with my mum in the garden for several hours. Again, she was looking very well. Throughout my visit she was well looked after by the staff, being offered drinks, and they even brought her dinner out to the garden. The garden was looking well maintained, and the hanging baskets were blooming.
When I was leaving, to help the emotion, one of the carers sat with Mum to comfort and distract her. I really appreciated this thoughtfulness.
I'd like to thank all the staff who I came into contact with during both my visits, who were very friendly and made me feel extremely welcome.
Thank you all very much.

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Review from Maureen I (Daughter of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was taken into Simonsfield at short notice. As a family, we were devastated, as we wanted to look after her at home, but realised after eight and a half years with dementia, it came to the time where we couldn't give her all she needed. We are so pleased we chose Simonsfield. The staff are so
lovely and professional from the minute we walked through the door; they welcomed Mum with tenderness and understanding, couldn't ask for any better.

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Review from E M (Daughter of Resident) published on 13 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Simonsfield for four weeks now. The staff are excellent; Mum doesn't have a bad word for any of them. They are friendly and treat Mum like one of their family. She is treated with dignity and has her best interest at heart. At the moment, they only have one activity person, which means
they only have activities for two afternoons, but hopefully, that will be sorted soon. My only quibble; is they don't put many photos on their Facebook page when I would love to see Mum. I find this to be an excellent home all-around.

Reply from Debbie Smith, Manager at Simonsfield Care Home

Thank you for your lovely review, we are currently advertising for an activity person, the activity person works 4 days a week and divides her time to the 2 floors at present, however, the staff do activities also in the afternoons, music, bingo, activity table, we also have film days, in our cinema room with popcorn and ice cream treats. Thank you again for taking the time to review your family members home.


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Review from Pamela R (Daughter of Resident) published on 13 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Simonsfield made my mums transition into their care very smoothly. Any concerns I have had, I spoke to the manager, and we got these sorted, mainly about my mum mixing with other residents. My mum is now settled and made many new friends.

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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Simonsfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.856 for Simonsfield Care Home is calculated as follows: ( (232 Excellents x 5) + (17 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 257 Ratings = 4.856

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Simonsfield Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Debbie

Debbie Smith

Job Title: Home Manager

Joined: 2006

Debbie Smith is the Home Manager of Simonsfield Care Home and started her role on 18.5.15. She has been promoted from her original role of Deputy Manager which she has held since 2010 but has been with Hillcare Ltd since May 2006.