Simonsfield Care Home

53 Boston Avenue, Runcorn WA7 5XE
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9.9 99 Reviews
  • Simonsfield Care Home, Runcorn
Simonsfield Care Home specialises in residential and dementia care. The beautiful home is situated near to shops and the town and is within easy reach of public transport.

Care workers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride themselves on continuing that support to residents and their families from the moment they contact the home throughout the whole of their stay and beyond.

The approach to care is simple - look after the person and not the ailment/condition alone - care workers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home. Care workers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.

The home welcomes long-stay residents and also those wanting a shorter-stay, perhaps for rehabilitation or convalescence or to build confidence after a fall.

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Care Provided by Simonsfield Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Debbie Smith (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (63)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Simonsfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,398
    • Self-Funded Residential Dementia Care from £1,398
    • RESPITE Self-Funded Residential Care from £1,398
    • RESPITE Self-Funded Residential Dementia Care from £1,398

  • Our local council is HALTON but we also accept admissions from out of area from other councils
  • (these prices are only a guideline, please contact Simonsfield Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Protected meal times and would prefer that family and friends would please visit around these times
    breakfast 9.30am to 10.30am
    lunch 1pm to 2pm
    tea time 5pm to 6pm
    visitors are allowed at any other times to suit


  • Parking

  • Simonsfield have own car park on site


Simonsfield Care Home Reviews (99)

Total of 99, showing 41-60
9.9

Simonsfield Care Home has a Review Score of 9.9 (9.856) out of 10, based on 22 reviews in the last 2 years. Over all time Simonsfield Care Home has 99 reviews.

Overall Experience

  • 83
  • 13
  • 2
  • 0
  • 1

Date Published

99
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Review from Sally D (Daughter of Resident) published on 6 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival, the door was promptly answered when I rang the bell.
Lovely welcome from the staff.
A lateral flow test was done and I waited outside for the results. Once confirmed, full personal protective equipment put on and I was accompanied to Mum's room where she was in isolation due to a recent
operation.
The communal areas were extremely clean & sweet-smelling.
Mum's room was the same, clean, tidy and free from any hazards so she was safe to move around with her frame.
Mum was sat comfortably watching TV and very pleased to see me. During my visit, we heard a bell ringing and then there was a knock on the door, ice creams were being delivered. Mum really enjoyed her cone, a bit later tea and cake arrived.
After a lovely visit a carer showed me out. The care staff were very professional, busy and friendly throughout. It was a pleasure to visit after such a long time.

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Review from J E (Daughter of Resident) published on 19 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with the way Mum has settled into care - staff are excellent and so helpful.

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Review from P G (Son of Resident) published on 26 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say thank you to all staff at Simonsfield for the way they continue to look after my Mother who has dementia. Communication from the manager and the senior leadership team is comforting, informative and supportive. My mother is happy and safe, which is all my family and I can ask for.

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Review from Michael D (Son of Resident) published on 9 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really appreciate the efforts of the home who are looking after my Mum during the lockdown and all their help in making sure she is cared for, and we are updated.
It gives peace of mind to know she is having the best care.

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Review from Lindsay (Daughter of Resident) published on 12 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just wanted to let everyone know how grateful my family and I are for the care and kindness my mother has received at Simonsfield. During this period, we wouldn't have wanted her to be anywhere else. It has been lovely to see photographs and to be able to talk on the phone with Mum. Staff are never
too busy to update us before passing the phone to our mum.
It was lovely that my brother and his wife were able to visit outside this week for 30 mins. We appreciate that doing this takes staff out of the home. Mum looked happy, had had her hair done by the carer and was pleased to have a visit. Thanks to you all during 'carers week'. We think you are all fabulous. We would recommend this home to anyone.

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Review from Paula H (Daughter of Resident) published on 21 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We just wanted you all to know that we are eternally grateful for all you are doing for my Mum and for every one of the residents at Simonsfield and also their families and friends.
Every single one of you are absolutely amazing, your care and dedication to those you care for are impossible to describe
and put into words. You continue to care, support and go into work, to go that extra mile for the people in your care, and all this despite what you will all be going through personally with this unprecedented situation happening across the world. Words cannot describe how unbelievable you are or how thankful we will always be that our Mum was so lucky to be living at Simonsfield. I will always be in awe of each and every one of you. Thank you from the bottom of my heart, God bless you and all of your families.

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Review from Joyce W (Daughter of Resident) published on 24 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Simonsfield is a wonderful care home and during the 3 years that my mum spent there before her passing, she was always shown care and kindness (as was I) by all of the staff that work there. The home is extremely well maintained and clean and all of the staff were always friendly and welcoming. It was
such a comfort to know that my mum was safe, well cared for and happy during the time that she was there. In my opinion, Simonsfield is the best care home in the area, by a long way.

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Review from A J (Daughter of Resident) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Simonsfield Car Home is a well-managed home. I am so glad my mum is there, they take extremely good care of her and meet all her needs. All the carers work so hard yet still have a friendly smile on their faces. Thye keep me updated about my mum when I visit forby phone. I wouldn't change a single thing.
I have peace of mind when away knowing she is in good hands.

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Review from S M (Daughter of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the past 3 years, my mum has been here. I have been very happy with the care she has and is receiving.
Nothing is too much for the staff they sort out any queries as quickly as they can. From the management to staff which includes carers, cleaners, kitchen staff and secretary they all help you if
they can. This is very much appreciated by myself and family.

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Review from Ruth M (Daughter of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care is absolutely fabulous. The staff are all really attentive and very helpful.
The home itself is kept pristine and the food is excellent too. I'm extremley happy we chose Simonsfield for my mother, the family can relax knowing she's safe, secure and being well looked after.

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Review from Jemma B (Granddaughter of Resident) published on 22 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not fault the care that the lovely staff at Simonsfield give to my nan for the past 4 years and more. I couldn't ask for a better place for her to live. She is safe and really taken care of and it's like she is a member of their family. A* for all, from reception to manager right down to care
assistants.

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Review from Susan W (Daughter of Resident) published on 24 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has really settled into her new home. At first it was so daunting for us to leave Mum's care in the hands of others, but, 12 months on she is very settled and is as happy as I can expect her to be.
When I visit, she always looks like 'my mum'. Her hair is done, she is showered, dressed well and
she looks content.
The staff have always been polite, professional and very caring towards Mum and other residents. If I ask staff anything, they answer or will find someone that can. Mum seems to enjoy the activities and I had a lovely surprise one day when I went to visit Mum and was told she is having a day out in Southport. Something I know she will have enjoyed.
I like that there is the same staff group and that changes are few, relationships and trust can be built by both staff and service user, this was something I was particularly worried about but my fears were unfounded.
Dementia is a very difficult and demanding illness and I feel confident my mum is cared for and treated with the respect she deserves.

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Review from Jean T (Daughter of Resident) published on 12 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased we found Simonsfield Care Home - My dad has been there now 7 years and I can truly say he's so well looked after. Nothing is too much trouble for the wonderful staff, they are caring and always there to help him with his needs. I can truly recommend Simonsfield to my friends. So thank
you so much for looking after my dad.
Thank you.

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Review from M T (Daughter of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Before my mother came to Simonsfield Care Home, she was a constant concern to me. Her personal care was non-existent, mum never washed or changed her clothes for weeks on end, even though in her mind, it was a daily occurrence. She lost so much weight because she couldn't cook for herself, it was such
a worry. Now she's put on weight, had to buy a complete new wardrobe for her this Christmas. Her personal hygiene is as it should be and she even has her hair done weekly. I'm so relieved and I can't praise Simonsfield management and staff enough.

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Review from Pat A (Daughter of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident of Somonsfield care for more than 4 years now, during that time she has been extremely well cared for. All staff, whatever their job, are very caring people, the carers look after residents as if they are their family, always treating them with a great deal of dignity and respect,
nothing is ever too much trouble for them. They will always listen to visitors no matter how busy they are and there is always a cup of tea and a piece of cake. I will never be able to thank the staff enough for the care and attention they give to her. Somonsfield care home is second to none and I strongly recommend Simonsfield care home to anyone who is looking for a care home to look after their loved one.

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Review from Jean W (Daughter of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems happy where she is. She hardly has any health problems.
She always looks nice and is happy having flowers in her room.

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Review from Danielle (Granddaughter of Resident) published on 21 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You have recently been providing my Nan with care whilst she is at Simonsfield (Runcorn) for some respite care. I just wanted to take the time to thank you for the care that you have given her. During my visit on Saturday, she told me many of times that all the girls are lovely and very nice to her,
as she has been at another setting for respite and made it known how much she disliked it, it was so nice to see her smiling and talking positively. She was also very excited to tell me about playing Tennis and how she was good at it. It was almost like having my Nan back just for that short moment in time, something I will never forget, so again, thank you for that short but heartwarming moment!


So thank you, not only for looking after my Nan but for providing such incredible care for everyone in your setting, it didn’t go unnoticed to see genuine happy faces.


Once again. Thank you.


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Review from Linda B (Daughter of Resident) published on 17 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Extremely happy with the care home, staff really good. Some issues with clothes not being cleaned and sometimes difficult getting access to the home in the evenings.

Reply from Debbie Smith, Manager at Simonsfield Care Home

After 5pm there is a slight delay in opening the door, as the administrator has gone home and the staff are doing their duties, they do their utmost to get to the door as soon as they can, unfortunately we have to have the door secured, some of our residents are independent and will put their clothing away each evening. Laundry will check drawers and wardrobes for items each morning where possible. We take your comments on board and thank you for taking the time to review.


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Review from Margaret R (Sister of Resident) published on 7 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the home really good. The staff are brilliant and caring and do the very best they can but could do with more staff. They work so hard.

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Review from Denise M (Daughter of Resident) published on 29 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely home, my mum is well cared for. Staff and management are lovely people. Plenty of activities, food is good.

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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Simonsfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.856 for Simonsfield Care Home is calculated as follows: ( (232 Excellents x 5) + (17 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 257 Ratings = 4.856

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Simonsfield Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Debbie

Debbie Smith

Job Title: Home Manager

Joined: 2006

Debbie Smith is the Home Manager of Simonsfield Care Home and started her role on 18.5.15. She has been promoted from her original role of Deputy Manager which she has held since 2010 but has been with Hillcare Ltd since May 2006.