Simonsfield Care Home

53 Boston Avenue, Runcorn WA7 5XE
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9.9 99 Reviews
  • Simonsfield Care Home, Runcorn
Simonsfield Care Home specialises in residential and dementia care. The beautiful home is situated near to shops and the town and is within easy reach of public transport.

Care workers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride themselves on continuing that support to residents and their families from the moment they contact the home throughout the whole of their stay and beyond.

The approach to care is simple - look after the person and not the ailment/condition alone - care workers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home. Care workers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.

The home welcomes long-stay residents and also those wanting a shorter-stay, perhaps for rehabilitation or convalescence or to build confidence after a fall.

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Care Provided by Simonsfield Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Debbie Smith (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (63)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Simonsfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,398
    • Self-Funded Residential Dementia Care from £1,398
    • RESPITE Self-Funded Residential Care from £1,398
    • RESPITE Self-Funded Residential Dementia Care from £1,398

  • Our local council is HALTON but we also accept admissions from out of area from other councils
  • (these prices are only a guideline, please contact Simonsfield Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Protected meal times and would prefer that family and friends would please visit around these times
    breakfast 9.30am to 10.30am
    lunch 1pm to 2pm
    tea time 5pm to 6pm
    visitors are allowed at any other times to suit


  • Parking

  • Simonsfield have own car park on site


Simonsfield Care Home Reviews (99)

Total of 99, showing 61-80
9.9

Simonsfield Care Home has a Review Score of 9.9 (9.856) out of 10, based on 22 reviews in the last 2 years. Over all time Simonsfield Care Home has 99 reviews.

Overall Experience

  • 83
  • 13
  • 2
  • 0
  • 1

Date Published

99
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Review from Elaine C (Daughter of Resident) published on 29 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love coming to visit mum.
All staff are friendly and polite.
Can ask questions and they explain everything.

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Review from J M (Granddaughter of Resident) published on 29 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in a few care homes in the past visiting my husband's elderly relatives and to put it bluntly they were awful!
I can not tell you how relieved I am that my beloved Gran is in your care home - it's lovely. It's homely. It always smells nice and is clean and the amazing staff are patient
and can not do enough for you. Thank you.

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Review from Marie W (Granddaughter of Resident) published on 6 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 96-year-old Granddad sadly passed away peacefully on Sat 4th August in this wonderful care home. The staff are truly amazing and looked after my granddad as if they were his family all the time he was there, he could be really stubborn and was very independent which at times made it difficult for
them but none the less the care never altered. I can't thank them enough for the service they provided for him. In the last week of his life the staff were there for whatever he needed and could not do enough for us as a family as we sat by his bedside, they even provided us with as much refreshments as we wanted and nothing was too much trouble. I would like to thank them all from the bottom of my heart for making his time there so much like living at home. Thank you once again to these truly amazing people from all of my Granddad's family

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Review from Ray E (Respite Resident) published on 13 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Thank you Simonsfield Care Home Staff for caring for my wife over the 3 week respite care that you provided so well. My wife returned home considerably more mobile than she did on entering the home...wheelchair in and came out walking.
Friendly staff in a homely environment, patients and staff all
on friendly first name terms providing a good service. My appreciation.

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Review from Marian C (Daughter-in-law of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly, our relative only spent eight months in this excellent care home before becoming seriously ill and being hospitalised, where she died. However, from our brief experience of Simonsfield in Runcorn, we were so impressed by this exceptional home. The leadership is outstanding and the pride in this
care home is 'worn' by every member of staff. Kindness, efficiency and a lovely environment are what we will always remember.

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Review from Dawn C (Friend of Resident) published on 25 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely caring staff and employees but they do seem to work a lot of hours.
No worries or concerns for the health, safety and well being of my great aunt. Treated with dignity and respect as a person.
All the staff deserve an award for the dedication they give.


The only downside is the cost of

the carehome, which may be the same across the county, I don't know, but I know a lot of elderly and vulnerable could never afford it.

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Review from Joanne R (Daughter-in-law of Resident) published on 18 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law had to come into full-time care nearly three years ago. From the first visit we made, we knew we had chosen the right place, it really is her home. Somewhere she is loved and cared for with gentle patience. All her needs have been identified and met with dignified care. It's a happy
place, we've been supported so well by the staff through the good and the bad times, that her illness has taken us all as a family.
We would give our heartfelt recommendation.

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Review from Gary R (Son of Resident) published on 18 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful caring environment, that we feel confident how well mum is looked after. We liked how we, as a family could decorate her room with her furniture, pictures, photos and everything that made it a home from home.
The staff are just brilliant with my mum and as a family, we have no worries with
my mum living at Simonsfield.

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Review from Debra F (Daughter of Resident) published on 20 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Upon entering Simonsfield, you're made to feel at home. So much so, that mum is at home here.
The management and staff are excellent, nothing is too much bother. If you have a query or concern your mind is immediately put to rest and the food is just 1st class.
The film/cinema room is fantastic
and for my mum who adores musicals, it's just the best thing since sliced bread!

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Review from Glynn B (Grandson of Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Grandmother came to live at Simonsfield, April 2016, best thing we ever did as she loves it. Home very clean and staff friendly and will do anything for their residents. Always something going on whether singers or activities. Their summer fayre is always amazing for residents and visitors. Xmas is
special with entertainers and a pantomime on site.

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Review from Lynda B (Daughter of Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been here 18 months now and she has made it her home. She likes to both sit with all residents and also the privacy of her own room. It's a welcoming and friendly place. She has put weight on and is well cared for. I'm so glad that we chose this care home. It's taken the worry and stress
away.

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Review from D H (Son of Resident) published on 9 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has dementia and is very well looked after. She has her own room and can be challenging, but the staff I have observed are very patient and kind, not just towards my Mum, but with all the residents.

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Review from Jean W (Relative of Resident) published on 9 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff so friendly. Very helpful. Care home clean and bright, with a happy atmosphere.

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Review from Susan R (Daughter of Resident) published on 7 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the care my Dad receives. Carers are very nice and have patience with him. Staff work very hard and long hours and deserve better pay.

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Review from Patricia S (Daughter of Resident) published on 7 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Simonsfield to everyone as the staff and manager are excellent, always happy to help, nothing too much trouble for them. A gorgeous place and always give my mum, who is a resident there, the care she needs. Couldn't ask for anything better. The care home is always clean, tidy and smelling
fresh.

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Review from Gordon W (Brother of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was a resident at HH for six years. She was treated and cared for with love, sensitivity and true kindness. All the staff were professional and compassionate and treated my sister with great dignity at all times. When I visited my sister she was always happy and comfortable. She always looked
lovely and it was obvious that she was extremely well looked after and great care was taken with her appearance. The staff are a credit to this care home. Excellent.

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Review from Sandra P (Daughter of Resident) published on 16 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly Dad was only at Simonsfield for less than three months before he died but we could not have wished for a more caring, homely experience for both Dad and the family. Dad's dementia had progressed to the point that the family were no longer able to provide him with the level of care that he needed
and we were devastated to have to move him out of his home of almost sixty years. We need not have worried, the genuinely loving care that both Dad and the family received meant that he gained an extended family at Simonsfield.
The team of Carers are truly exceptional and their devotion to their vocation allowed us to be with Dad for his last few days as they really do look after the whole family, not just the resident. The home is spotlessly clean and it is obvious, on entering, that they understand and look after the needs of residents with dementia. We would strongly recommend Simonsfield to anyone looking for a home from home for their relative and support for the family.

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Review from Jenny D (Daughter of Resident) published on 25 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Simonsfield since early December 2016. I have found the staff to be friendly, welcoming and professional. The environment is very clean and welcoming. Like most relatives in this situation, I was very apprehensive when mum was no longer able to live alone and we realised she
needed more care than we were able to provide. I have been reassured by the care, kindness and humour that the staff display when interacting with mum and other residents.

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Review from H W (Daughter of Resident) published on 16 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care that dad receives. He is always cared for washed, clean and tidy. He is checked regularly even through the night. I am always kept well informed about dad's progress and health. The staff are always willing to help and take great care with all of the residents.

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Review from P W (Son-in-law of Resident) published on 16 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very considerate and caring staff. Excellent facilities, rich and diverse. Catering for all residents interest and needs.
Patient care is second to none. Food for residents is appetising and nutritious.
A very safe environment for residents.

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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Simonsfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.856 for Simonsfield Care Home is calculated as follows: ( (232 Excellents x 5) + (17 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 257 Ratings = 4.856

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Simonsfield Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Debbie

Debbie Smith

Job Title: Home Manager

Joined: 2006

Debbie Smith is the Home Manager of Simonsfield Care Home and started her role on 18.5.15. She has been promoted from her original role of Deputy Manager which she has held since 2010 but has been with Hillcare Ltd since May 2006.