Simonsfield Care Home

53 Boston Avenue, Runcorn WA7 5XE
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9.9 99 Reviews
  • Simonsfield Care Home, Runcorn
Simonsfield Care Home specialises in residential and dementia care. The beautiful home is situated near to shops and the town and is within easy reach of public transport.

Care workers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride themselves on continuing that support to residents and their families from the moment they contact the home throughout the whole of their stay and beyond.

The approach to care is simple - look after the person and not the ailment/condition alone - care workers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home. Care workers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.

The home welcomes long-stay residents and also those wanting a shorter-stay, perhaps for rehabilitation or convalescence or to build confidence after a fall.

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Care Provided by Simonsfield Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Debbie Smith (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (63)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Simonsfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,398
    • Self-Funded Residential Dementia Care from £1,398
    • RESPITE Self-Funded Residential Care from £1,398
    • RESPITE Self-Funded Residential Dementia Care from £1,398

  • Our local council is HALTON but we also accept admissions from out of area from other councils
  • (these prices are only a guideline, please contact Simonsfield Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Protected meal times and would prefer that family and friends would please visit around these times
    breakfast 9.30am to 10.30am
    lunch 1pm to 2pm
    tea time 5pm to 6pm
    visitors are allowed at any other times to suit


  • Parking

  • Simonsfield have own car park on site


Simonsfield Care Home Reviews (99)

Total of 99, showing 81-99
9.9

Simonsfield Care Home has a Review Score of 9.9 (9.856) out of 10, based on 22 reviews in the last 2 years. Over all time Simonsfield Care Home has 99 reviews.

Overall Experience

  • 83
  • 13
  • 2
  • 0
  • 1

Date Published

99
6
11
22
77

Review from Elaine S (Daughter of Resident) published on 16 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is a lovely environment for my mum, she loves being there and enjoys the attention from the carers. They look after my mum very well. My mum gets a lot of visits in the week so we have got to know a lot of the staff and they know us. We did hampers for them for Christmas to show how much
we appreciate what they do. They do work hard, I just feel that they could do with more staff especially when they are dealing with dementia patients. It is a lovely care home, clean, vibrant, modern and lovely little touches inside e.g. hanging baskets, flowers on the dining tables and pictures on walls. We are lucky with this care home as it is local for us too which is a big plus as it is not too far to see mum.

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Review from Barbara N (Daughter of Resident) published on 31 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent over 4 years in Simonsfield. She was always treated with the utmost kindness, respect and humanity. Every effort was always made to make her feel cared for and happy. Nothing was seen as being too much effort or trouble to help her. There is an atmosphere throughout the home of teamwork
putting the care and happiness of the residents at the centre of everything. My mother saw the staff as being part of her family and trusted them completely.

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Review from Henry S (Husband of Resident) published on 27 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home itself is fantastic. The only thing, the carers do not have any consideration for the residents, as they bang the doors. This home is very clean.

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Review from Ronald W (Son-in-law of Resident) published on 15 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff have been extremely helpful throughout what has been a very difficult time for our family. Nothing has been too much trouble. My mother in law had been made very welcome and the staff have gone out of their way to make her feel at home. She has good relationships with several
members of staff and she is settling in very well. My wife and I would have no hesitation in recommending Simonsfield to anyone.

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Review from Pauline B (Daughter of Resident) published on 10 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Simonsfield Care Home is a home from home. No one wants a family member to go into a home. But my mother is in the best place. The staff are wonderful, they encourage their guests to join in with all the activities, which gives them a new lease of life. I would like to thank the manager and her staff
for taking good care of my mother

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Review from Barbara W (Daughter of Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It broke our hearts to have to put mum into care, she is 90 and has dementia. As soon as we saw Simonsfield I met the staff and saw how kind they were to all the residents our minds were put at ease. She is safe, warm, kept clean and treated with dignity. The staff all try and involve everyone, residents
and visitors with events they hold. They work very hard are very happy and we are so glad to have them as part of our extended family now.

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Review from Barbara M (Daughter of Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at Simonsfield for nearly a year now. I am satisfied that she is getting well looked after, and she is happy. The care home is very clean and the staff are so lovely, they will do anything to help. It's a lovely home and I am just glad that my mum is in the care of this home

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Review from Terence B (Son of Resident) published on 1 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Simonsfield in August 2015. The improvement in her health and general wellbeing has been immense. The care she has received has been second to none and the activities provided are varied and enjoyable. The staff are brilliant and their care and attention is always spot on, without
doubt I would recommend Simonsfield highly to anyone.

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Review from Tracey S (Daughter of Resident) published on 10 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers work very hard and have a lot of time with the residents. They are always willing to help them on good or bad days.

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Review from Joanne K (Daughter of Resident) published on 3 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having brought my dad up from after his dementia diagnosis he was confused and upset. I couldn't of wished for more caring and loving staff. They have helped dad to settle in quickly, showing the utmost care and respect. The staff are just so dedicated and lovely I can't praise them highly enough. I'm
so thankful that I chose Simonsfield for my dad. The staff are always available to talk and reassure, as well as to listen to any worries and concerns. Fantastic home!

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Review from Clare H (Granddaughter of Resident) published on 29 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After helping my mum choose a care home for my nan and grandad we viewed a few homes amongst them all, this is the care home we picked. Because on entering Simonsfield it was spotless, lovely and clean and all the staff are really approachable and friendly.

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Review from Glenys J (Daughter of Resident) published on 29 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant, always helpful and I'm always informed on anything regarding my mum's health and needs. They are all angels who work very hard with such dedication. Thank you all for taking care of my mum, as she is so special to me.

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Review from W M (Daughter of Resident) published on 29 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident for 4 years, since having a stroke. The staff are kind and caring and treat my mum with respect.

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Review from A B (Daughter of Resident) published on 29 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father has come into residence, several improvements have been made, which has improved his stay. We are satisfied with all aspects of care here.

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Review from Phil W (Son of Resident) published on 29 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care of the staff has been excellent from day one. Care home facilities are very good and it is conveniently located. My parents seem very comfortable and it is nice to know they are being well looked after.

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Review from S B (Daughter of Resident) published on 29 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came into Simonsfield last August and since she came in her health has been much more stable. I can't praise the home and staff enough. Nothing is too much trouble and my mum couldn't be better looked after. There is a lovely friendly atmosphere and you feel very at home when visiting. There
is plenty of entertainment for the residents, the food looks lovely and everywhere is kept clean and fresh. It has taken the stress out of my life and I couldn't be more appreciative.

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Review from A H (Daughter of Resident) published on 29 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On visiting Simonsfield it was spotless, very friendly staff, nothing was too much trouble. Upstairs and downstairs even the residents seemed very happy and content. So happy for both my parents to stay in this beautiful care home.

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Review from D H (Son-in-law of Resident) published on 29 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On first appearance I noticed how clean the place seemed. After meeting the staff I felt reassured that my mother and father-in-law were in good hands. They did everything possible to help them settle in. My mother-in-law had a few health issues which were dealt with very effectively, which gave my
wife a lot of confidence in the care home.

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Review from Julie B (Daughter-in-law of Resident) published on 28 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Simonsfield have been wonderful caring and given my father in law respect, dignity and patience and kindness which has made his two sons and their families at ease, after the trauma of my father in law having his leg amputated in December 2014. We were told that he needs 24/7 care.
As we all worked this was a worry. My husband and myself traveled and visited many care homes. We left them feeling emotional and unsettled. As soon as the Senior showed us the room and surrounding family rooms we were delighted. The Manager assessed our Father in law and he moved in within the week.


The family room is great. You meet other service users and their families all gather around chatting. One evening we shared biscuits sweets cakes and had a good natter. There are tea coffee and biscuits available all the time for families. Lovely homely atmosphere with excellent staff. Thank you so much xxxxx


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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Simonsfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.856 for Simonsfield Care Home is calculated as follows: ( (232 Excellents x 5) + (17 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 257 Ratings = 4.856

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Simonsfield Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Debbie

Debbie Smith

Job Title: Home Manager

Joined: 2006

Debbie Smith is the Home Manager of Simonsfield Care Home and started her role on 18.5.15. She has been promoted from her original role of Deputy Manager which she has held since 2010 but has been with Hillcare Ltd since May 2006.