Birchfield Residential Care Home

9a - 11 Gorse Road, Blackburn BB2 6LY
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9.6 43 Reviews
Birchfield Residential Care Home in Blackburn is a family-run home delivering a high level of care at an affordable price.

Birchfield has received consistently good reports from the CQC and Blackburn with Darwen Council making it one of the top homes in the Blackburn with Darwen area.

The home actively encourages feedback from residents, relatives, staff and local professionals which it uses to ensure the home remains focused on offering the best service possible. Regular residents meetings encourage ideas for activities, days out and in house entertainment so the home has a full programme of activities with something to suit everybody.

Menus are continually adapted at residents' requests ensuring home-cooked food, using local produce, remains delicious, nutritious and interesting. The cooks know the residents' likes and dislikes as well as any dietary requirements enabling them to tailor meals to individual needs.

Birchfield offers short (respite) and long stay care and the home recommend a four week trial period to ensure new residents are happy with their choice.

The comfortable and spacious home, set in leafy grounds, provides a relaxing atmosphere. With quiet places to chat with friends and relatives whilst enjoying a nice cup of tea.

The home welcomes visitors at any time so please pop in, no appointment required, and take a look around.
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Care Provided by Birchfield Residential Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Mark Taylor and Kirsty Taylor
  • Person in charge
  • Danielle Gillibrand (Registered Manager)
  • Admission Criteria
    • A full & personalised assessment prior to admission. Ages 65+.
    • Ages 50+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (7)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Birchfield Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £750 – £900
    • Self-Funded Residential Dementia Care £800 – £950
    • RESPITE Self-Funded Residential Care £750 – £900
    • RESPITE Self-Funded Residential Dementia Care £800 – £950

  • Our fees depend on the room available and care needs required.
  • (these prices are only a guideline, please contact Birchfield Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time.


  • Parking

  • Off road parking is available.


Birchfield Residential Care Home Reviews (43)

Total of 43, showing 1-20
9.6

Birchfield Residential Care Home has a Review Score of 9.6 (9.630) out of 10, based on 8 reviews in the last 2 years. Over all time Birchfield Residential Care Home has 43 reviews.

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Review from A H (Son of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Birchfield Residential Care Home for over a year, she is very happy there and is treated with respect and kindness. She is encouraged to take part in activities, arts and crafts, she has her nails and hair done regularly. Our family feel secure in the knowledge that she is well looked
after by kind and caring staff.

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Review from A W (Son of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff including management, nurses care staff, chefs cooks, cleaners, and maintenance staff are really helpful and informative. My father receives excellent care. I would recommend Birchfield to any family needing to place a family member in care to use this home. Excellent entertainment programme
also.

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Review from Caroline F (Niece of Resident) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Following a couple of visits to hospital it became clear my Aunt was unable to live independently any longer and she was offered a place at Birchfield. As a family, we were very concerned about how my aunt would take to this, as she has lived alone for many years and was fiercely independent. Our fears
were unfounded as she has clearly settled in well, reporting that the food is mostly good, the staff are kind, and she has made new friends there. We all live away so cannot visit as often as we'd like but staff are always happy to put my aunt on the phone for a chat. When we are able to visit, the staff are welcoming and happy to provide updates on my aunt. The home is warm, clean and secure. There are regular activities, posted on the website, and it is always wonderful to see photos of my aunt looking happy and well cared for, in between seeing her in person. I am confident her well-being has improved through the care provided at Birchfield. We thank all the staff for caring for her.

Reply from Sheena Russell, Marketing at Birchfield Residential Care Home

Thank you so much for your kind words. Our care team work hard to ensure the well-being and happiness of all our residents and we're so pleased your aunt has settled in so well.


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Review from Maureen B (Sister of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was admitted to Birchfield Residential Care Home after several falls at home, where she lived alone, and a hospital stay.
She was obviously reluctant to leave her home and found difficulty settling. However, the staff did everything to make her welcome and happy.
I visit her weekly and see
how she has adapted to the home, her great relationship with staff who all show warmth and friendship to her. As a visitor, I am always made welcome and encouraged to attend any events they have.
The home is always spotless and nicely decorated.
There are small areas where we can meet with my sister.
The home keeps me updated on any issues or concerns they may have.
There is a wide variety of activities going on in the home from pampering sessions to entertainers and various outings.
The gardens are well-maintained and with lovely seating areas.
There is a choice of meals and residents dietary needs are met.
I would have no hesitation in recommending this home.

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Review from Iain C (Son of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Putting an elderly mother into care is extremely traumatic, both for her and for her family. Mum moved to Birchfield Residential Care Home in an emergency a few months ago. Having been discharged from hospital, it was obvious after a few days that she was unable to look after herself and was unsafe
at home, despite frequent carer visits. We were offered a place at Birchfield and with much trepidation, she was admitted on the same day.
Our concerns were completely unfounded, as the Birchfield staff welcomed her and family members as soon as we stepped through the door, making her feel "at home". Mum has since settled in and is frequently laughing and joking with the staff. She has also made new friends who she sees every day, whereas at home she was lonely and dependent on people visiting her.
We are also pleased to see her well-being and health have massively improved. Her family are relieved that she is now safe and well looked after and cannot thank the staff enough for what they are doing.

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Review from C F (Son of Resident) published on 9 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is excellent, food is well-cooked and substantial. Plenty of activities for my dad to take part in. Days out are tailored for the residents. Provide all the support needed, which is excellent. Staff are supportive of residents and family.

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Review from Neill C (Son of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Birchfield after having several falls at home and failing health meaning she couldn't look after herself.
With both myself and my brother both working away from home we needed somewhere for Mum to be safe and cared for.
Despite being very reluctant to go into care, Mum now has
settled in and made friends.
The staff are caring and attentive to Mum and her needs. When we visit, staff always make time to chat and update us on Mum's health both physical and mental.
No one likes having to put parents into long-term care but we couldn't have placed Mum in a safer, friendlier more caring place.
Her health has improved and her appetite is back to normal.
Thank you to all the staff at Birchfield for their professionalism, care and dedication.

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Review from J W (Niece of Resident) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff and exceptionally clean home.
I have found in a very short period of time that all residents are treated with the utmost respect and dignity.
After visiting the home in advance of my relative being admitted to the home it was suggested that he come for lunch and stay a couple
of hours to see if he liked it and of course the food. It goes without saying that he thought the food and staff were very nice and couldn’t wait to be staying there.
If I or my relative have any queries we are always given helpful advice
I would highly recommend this care home.
Thank you, Birchfield.

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Review from S D (Son of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum was admitted for convalescence after a hospital stay after a fall at home. She didn’t have the confidence to stay at home. One would say she was very ‘anxious’. The staff made her feel welcome and at home. Despite her reluctance, within a short space of time, she was encouraged to participate
in the organised activities. She enjoyed these and also made friends with the other residents. Her appetite returned, and she enjoyed the meals (apart from the ‘chip butties’) and she clearly benefited from having a regular regime and supervised medication. Living abroad it was important for me to get regular updates by phone or email. Despite the distance, the manager and the staff were always helpful in getting my Mum on the phone or giving me a quick update. Also when I visited they were great.

Reply from Sheena Russell, Marketing at Birchfield Residential Care Home

Thank you, Stephen, for your very kind review. Your mother was a pleasure to care for and we are delighted that she is settling well back at home.


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Review from S W (Daughter of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Birchfield for approx 5 years and has always had the best possible care and support by hardworking and very friendly staff who always make you feel welcome. The care home has a very homely feel to it. The staff have always kept us informed of mums care especially over the Covid Pandemic
when we couldn't visit. They provided telephone and video calls which helped over this difficult time. Activities are he,o throughout the year with themed days and meals and afternoon teas. Thank you to all the staff for your continued care.

Reply from Sheena Russell, Marketing at Birchfield Residential Care Home

Thank you for your kind words which will be passed on to our staff team. We are so pleased to receive your review and are privileged to be able to look after your mum.


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Review from D K (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at Birchfield for about five years now and has always been well cared for especially now she spends longer in bed. Birchfield staff have always been supportive and friendly and treat mum with dignity at all times. Activities and events are held regularly for residents enjoyment and well
being. Excellent care home.

Reply from Sheena Russell, Marketing at Birchfield Residential Care Home

Thank you so much for your lovely testimonial. Your mum is a lovely lady and it's our privilege to care for her.


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Review from Tracey C (Daughter of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always available for a chat and keep me fully informed of my mothers care. Have worked competently and professionally over last year despite the Covid-19 pandemic. They ensure my mum is cared for and offer a wide range of activities.

Reply from Sheena Russell, Marketing at Birchfield Residential Care Home

Thank you so much for your very kind review. It's a pleasure to care for your mum; she's a wonderful lady.


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Review from Chrissy H (Friend of Resident) published on 14 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend moved into Birchfield after a stay in hospital. She used to live alone. The staff are very caring towards her. She has made many friends and enjoys all the activities, bingo, senior exercises, dominoes. She has not been out when living alone but now she has been to Blackpool to the ice arena,
bowling and Christmas meal out. She is always laughing with the staff and is very contented. All aspects of the home are brilliant, form the management, support, food and hygiene. Would definitely recommend Birchfield.

Reply from Emma McNeil, Manager at Birchfield Residential Care Home

Thank you so much for your positive feedback, we appreciate this and will be sure to cascade this to all staff. Staff work very hard and will continue to do this. We will definitely be planning more outings again this year and love having your friend with us, she brightens everyone's spirits and is a wonderful lady who is always happy and smiling.


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Review from S M (Son of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly welcoming atmosphere, homely and not like an institution as many similar homes can be. Obliging friendly staff, good food. Many activities and themed days which are very beneficial.

Reply from Emma McNeil, Manager at Birchfield Residential Care Home

Thank you very much for your lovely comments. It is always positive to hear feedback like this and staff will very much appreciate it. It is a pleasure to have your relative with us at Birchfield and we hope you continue to feel this way going forward. Thank you.


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Review from A N (Daughter of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy to be able to leave my parent in such caring, happy, clean and well-managed home. I've now got peace of mind knowing he's well looked after.

Reply from Emma McNeil, Manager at Birchfield Residential Care Home

Thank you so much for your lovely positive comments, it means a lot and I will cascade this to all care staff in the home. It is a pleasure to have your relative with us at Birchfield.


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Review from Chris B (Daughter of Resident) published on 7 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Birchfield for nearly twelve months now. Since the day she arrived, she has received excellent care and support from their dedicated staff. Everyone goes above and beyond to make her life a pleasant one. All the staff are friendly and very approachable. On November 10th it was
my mum's 100th birthday and everyone made it a special day for her to remember. They welcomed her family to celebrate with her and made her a lovely buffet. It was a lovely day for us all to remember thanks to their friendliness and help. I feel my mum is safe and well looked after. Thank you to everyone. Keep up the excellent work.

Reply from Emma McNeil, Manager at Birchfield Residential Care Home

Thank you so much for your lovely comments, it means a lot for staff to have such positive comments and feedback and I will cascade this to all staff. Thank you so much.


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Review from A H (Daughter-in-law of Resident) published on 27 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are very friendly staff, make time to speak to you and tell you what is what with the person you are visiting and what they are up to e.g. If they are not feeling well and if they have had a good day.

Reply from Emma McNeil, Manager at Birchfield Residential Care Home

Thank you for your lovely comments. We value your feedback and appreciate this very much as we always want to do the best we can for your family member and you. We are happy you have have had this experience. Thank you.


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Review from Neil P (Son of Resident) published on 27 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Birchfield is by far the best residential home my mum has lived at. She has been there 4 yrs now and is happy so will not be moving again.

Reply from Emma McNeil, Manager at Birchfield Residential Care Home

Thank you for such lovely positive feedback. We appreciate this very much and will always aim to provide the best care and support possible. We are extremely pleased you all feel this way and we love having your family member at Birchfield.


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Review from E S (Daughter of Resident) published on 6 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in the home for two and a half years. She is very happy and likes the staff who work very hard. She enjoys the food which is varied. Knowing my mum is happy makes me feel better. The home has a "HOMELY FEEL", you could not ask for anything else.

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Review from M F (Daughter of Resident) published on 12 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is 99 years old and this is his first experience of a care home. The care home has been very caring and staff could not have done more to make the transition from home to care home any easier for us. My father is very happy with every aspect of the home and I could not thank them enough for
their help and kindness.

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Current Review Score: 9.6 (9.630)

Overview of Review Score

The Review Score of 9.6 (9.630) out of 10 for Birchfield Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.830 for Birchfield Residential Care Home is calculated as follows: ( (79 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 94 Ratings = 4.83

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Birchfield Residential Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Top 20 Care Homes North West England 2014

Recipient: Birchfield Residential Care Home

Date: Saturday 01 Feb 2014 More details

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Meet the Team (1)

Jackie

Jackie Mcintyre-Briggs

Job Title: Deputy Manager

Joined: 2022

Jackie joined our management team in December 2022 and has helped our manager, Becky, to push Birchfield forward gaining a ‘Good’ at the latest CQC inspection and Enhanced Gold rate from Blackburn with Darwen Borough Council’s Quality Assurance Team.

Jackie has worked in a hospital setting (NHS) for 18 years and has always known her passion is working with the elderly.

She likes to spend time with her husband Sean and her children and grandson. She also enjoys socialising with her friends and travelling.

... Read more

Frequently Asked Questions about Birchfield Residential Care Home

What types of Care is Birchfield Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Birchfield Residential Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Birchfield Residential Care Home have?

There are 20 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Birchfield Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Birchfield Residential Care Home to the centre of Blackburn?

1.1 mile(s) as the crow flies, distance by road may be significantly further.