Our fees depend on the room available and care needs required.
Visitors are welcome at any time.
Off road parking is available.
Birchfield Residential Care Home has a Review Score of 9.6 (9.630) out of 10, based on 8 reviews in the last 2 years. Over all time Birchfield Residential Care Home has 43 reviews.
Review from Joan K (Resident) published on 19 January 2016
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lilly D (Resident) published on 19 January 2016
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pam C (Daughter of Resident) published on 16 January 2016
Submitted via Website •
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The family of residents were invited to join their relatives for Christmas dinner. Although I was eating Christmas dinner later with friends I had a lovely piece of salmon whilst my mum, ate her Christmas
Happy New Year to all
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.6 (9.630) out of 10 for Birchfield Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.830 for Birchfield Residential Care Home is calculated as follows: ( (79 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 94 Ratings = 4.83
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Birchfield Residential Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 8 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Mar 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Deputy Manager
Joined: 2022
Jackie joined our management team in December 2022 and has helped our manager, Becky, to push Birchfield forward gaining a ‘Good’ at the latest CQC inspection and Enhanced Gold rate from Blackburn with Darwen Borough Council’s Quality Assurance Team.
Jackie has worked in a hospital setting (NHS) for 18 years and has always known her passion is working with the elderly.
She likes to spend time with her husband Sean and her children and grandson. She also enjoys socialising with her friends and travelling.