Acorn House Care Centre

Whalley New Road, Roe Lee, Blackburn BB1 9SP
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9.7 46 Reviews
  • Acorn House Care Centre, Blackburn
Acorn House Care Home is a residential care service, offering elderly people with a number of sensitive needs an accommodation in which they can achieve a pleasing day-to-day life, while also providing dementia care where required.

The service is set up to achieve high care standards, is regularly reviewed and respected and open to new healthcare and product developments to extend capabilities for the sake of its residents.

An activities programme is very popular amongst residents, who have their personal freedoms respected in pursuing any other goals they wish.

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Care Provided by Acorn House Care Centre

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jen McGurk (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Acorn House Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,144
    • Self-Funded Residential Dementia Care from £1,144

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Acorn House Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting hours.


  • Parking

  • On site parking available.


Acorn House Care Centre Reviews (46)

Total of 46, showing 41-46
9.7

Acorn House Care Centre has a Review Score of 9.7 (9.657) out of 10, based on 9 reviews in the last 2 years. Over all time Acorn House Care Centre has 46 reviews.

Overall Experience

  • 31
  • 12
  • 2
  • 1
  • 0

Date Published

46
2
7
9
37

Review from Lisa R (Daughter of Resident) published on 26 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very thorough and informative review covering all aspects of mums care. I voiced concerns over eye tests/dentist these have been actioned promptly and relevant appointments made. I feel able to speak to staff about any issues at all, confident that action will be taken. Very helpful having a review
so I can see how mum is doing.

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Review from Brian S (Son of Resident) published on 23 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault any aspect of mums care. She's content happy clean and well fed.

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Review from Lauinia H (Resident) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I came to look around Acorn House, I didn't hesitate to come and stay here, everyone was welcoming. The home is very clean and organised. I like to put the music on and dance with the others that live here. I am enjoying staff and residents company. Nothing is ever too much for the staff. I also
enjoy home-made cakes and biscuits with a cup of coffee.

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Review from Margaret C (Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home very clean and comfortable. I enjoy joining the activities and get plenty of good food and drinks. Most days I have a good laugh. The staff help everybody.

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Review from Kay (Daughter-in-law of Resident) published on 26 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as we walked in the door we had a good feeling about Acorn House. We can visit anytime of day and the staff including management always make us feel welcome and are very helpful, easy to get along with and friendly. The home is very clean with pleasant rooms which have en suite toilet and wash
basin. Activities are organised in the mornings and now and again there are trips out. The home also organise hairdresser, foot care etc. if needed. The food is very tasty and is well suited to the age group its providing for. Acorn House gives us great peace of mind.

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Review from Julie B (Daughter of Resident) published on 23 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express just how fantastic Acorn House and all its staff are! This has been such a difficult year for us as a family, my dad moved into the home in January this year and it was one of the hardest decisions we have ever had to make. I have to say we were very dubious and very inexperienced
with this as it isn't something we have ever had to deal with before, dad had always been very independent so when we were told he would not be able to live alone any longer we were completely at a loss! We searched high and low for the right place which was extremely difficult, I began to think that such a place didn't exist, we saw some real horror stories! We are from Leyland and dad was at first in a home near there until they told us that we had to find another place for him, they said they were'nt staff sufficient to cater for his needs, this was a big blow to us and so the search started again! I work in Blackburn and that's how I came across Acorn House, from the moment I stepped through the door I felt completely at ease, we turned up unannounced which was far from a problem to anyone there. We were shown around in great detail, nothing was too much trouble and that standard has never slipped once! We as a family are so happy that we found Acorn House, dad is so settled, so well looked after we just couldn't ask for better. I would highly recommend Acorn House to anyone, everything about this place is amazing especially the staff, they are truly special people and I personally cannot thank them enough for everything that they have done and continue to do for both my dad and our family. If you are looking for a care home for a dear relative then look no further, you will not find a better place than this.

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Current Review Score: 9.7 (9.657)

Overview of Review Score

The Review Score of 9.7 (9.657) out of 10 for Acorn House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.757 for Acorn House Care Centre is calculated as follows: ( (82 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 107 Ratings = 4.757

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Acorn House Care Centre is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (1)

Jennifer

Jennifer McGurk

Job Title: Home Manager

My name is Jennifer McGurk, and I have 26 years of experience in the health and social care field.


I’m deeply passionate about my role, believing everyone deserves excellent care. I strive to be the best I can be, not only for the residents I serve but also for my dedicated staff. Together, we create an environment where compassion and quality care thrive.