Balmoral Rest Home

2 Conway Avenue, Thornton-Cleveleys FY5 3JH
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1 Review
  • Balmoral Rest Home, Thornton-Cleveleys
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Care Provided by Balmoral Rest Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 32 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Owner
  • Robert Lambert and Brenda Lambert
  • Person in charge
  • Jane Round (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2007

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Balmoral Rest Home Reviews (1)

Over all time Balmoral Rest Home has 1 review.

Overall Experience

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Date Published

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Review from Julie S (Daughter of Resident) published on 12 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I visited recently my mother from South Africa.
I was disappointed in her personal care.
She has Alzheimer's so is not capable of doing things herself.
Her clothes were dirty, her toe nails and finger nails were not trimmed.
Her room had a constant smell of urine, the public toilet in the lobby
had a horrendous smell of urine.
The garden is a good space, however, it is not cared for. The grass was overgrown and the beds full of weeds.
No decent seating for the residents to sit. No pots of flowers. Bird poop everywhere.
The staff were nice but lack training especially when caring for my mum who has extra needs.
Effort needs to be put in to make the place more appealing to residents and their visitors.
I would not recommend it to anyone at present.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 8 Nov 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Balmoral Rest Home

What types of Care is Balmoral Rest Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Balmoral Rest Home provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Balmoral Rest Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Balmoral Rest Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Balmoral Rest Home to the centre of Thornton-Cleveleys?

0.9 mile(s) as the crow flies, distance by road may be significantly further.