Berwick House Rest Home

1 Berwick Road, Blackpool FY4 2PT
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9.6 53 Reviews
  • Berwick House Rest Home, Blackpool
Berwick House Care Home is a delightful detached house set in its own grounds.

There are many facilities within easy reach of the home, including a general Post Office, various shops and a number of churches.

The Home and the grounds are fully equipped for wheelchair mobility, enabling Residents to retain their freedom and independence.

At Berwick House large attractive rooms are provided, most of which are en-suite. All Residents have a choice of room when possible and are encouraged to personalise it and make it their home.

Hospitality, comfort, dignity and care are the values of Berwick House Care Home and combined with its excellent facilities the home provides a comprehensive care service in a non-institutionalised setting.

The home has an established continuous programme of maintenance and refurbishment and has a nurse call system in every room in order for Residents to be able to summon speedy assistance.

A lift and a stair lift are provided to enable immobile or infirm residents and visitors to move easily between floors.

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Care Provided by Berwick House Rest Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Tom Lovell (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (18)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009

Funding & Fees Guide for Berwick House Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £924
    • Self-Funded Residential Dementia Care from £968
    • RESPITE Self-Funded Residential Care from £924
    • RESPITE Self-Funded Residential Dementia Care from £968
  • (these prices are only a guideline, please contact Berwick House Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Berwick House have protected meal times.


  • Parking

  • On the street parking.


Berwick House Rest Home Reviews (53)

Total of 53, showing 21-40
9.6

Berwick House Rest Home has a Review Score of 9.6 (9.562) out of 10, based on 14 reviews in the last 2 years. Over all time Berwick House Rest Home has 53 reviews.

Overall Experience

  • 41
  • 9
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  • 1

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Review from T B (Daughter of Resident) published on 11 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for at Berwick House for the past year and I'm truly impressed with her care. She seems so happy and content there which gives me such peace of mind knowing she is being looked after so well by an excellent caring team.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Berwick House Rest Home

We really appreciate you taking the time out to share your experience with us. We are so glad that you were pleased with all the efforts put in by the team here at Berwick.


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Review from J B (Daughter of Resident) published on 6 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Berwick House for 3 years and has always had very good care. The staff have a good relationship with my mum and she has come on leaps and bounds. Thank you to all the staff for helping with my mum.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Berwick House Rest Home

Thank you very much for taking the time to share your experience. It is our pleasure to care for your mum.


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Review from Catherine B (Daughter-in-law of Resident) published on 5 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother-in-law has been in Berwick House (Jan 2020), we have nothing but praise for the staff and management and we are reassured that she is in the best home for her.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Berwick House Rest Home

Thank you for your kind words, Catherine, I will pass on your positive review to the team.


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Review from Wendy I (Daughter of Resident) published on 5 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been a difficult transition for Mum due to the covid situation. Staff have kept me up to date on anything Mum has needed.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Berwick House Rest Home

Wendy, Thank you for your kind words about the home! I am very proud of all our staff - they work so hard and always show kindness and compassion.


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Review from E G (Friend of Resident) published on 30 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home with lovely staff and management. I couldn't wish for my best friend to live anywhere else. On my first visit to the home, I was met at the door with a smile.
That smile put all the horror stories of care homes out of the window.
My friend is clean, well-fed and looked after.
The home
was clean, tea and snacks were made available, and the atmosphere was great having old-time music playing softly in the background.
So happy for her - it's a home from home.

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Review from Lisa S (Friend of Resident) published on 24 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff and good management. Clean and good meals. Welcoming feeling. Staff are relaxed and caring. They are like a little family.

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Review from K B (Nephew of Resident) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our auntie had to move directly into residential care from hospital and as we live over 100 miles away from her it was a daunting situation to find the right home. Fortunately for us, a nurse with experience of Berwick House Care Home recommended the team and we couldn't be more grateful, our auntie
has settled in quickly and we have no concerns over her care and safety.

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Review from Ann E (Daughter of Resident) published on 30 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff speak to the residents with dignity. The staff show a compassion and care to the residents.
The management's first concern is for the care and health of residents.

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Review from E B (Daughter of Resident) published on 24 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is extremely happy here. The staff are really friendly and caring and nothing is too much trouble.

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Review from M C (Daughter of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone is always very pleasant and approachable, easy to get hold of.

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Review from Wendy H (Daughter of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly and appear very knowledgeable. Any questions I have are always dealt with by management. Great team.

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Review from Adele S (Daughter of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and informative, nothing too much trouble. Mum is happy and well which is our main concern.

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Review from N M (Son of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very friendly and the staff really do face some challenging people, they are extremely patient.

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Review from Carl E (Son of Resident) published on 31 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the care to be of great quality. The staff are always friendly and willing to help. The home is proactive in ensuring my relatives' needs are considered and acted upon even through times where my relative was having difficulties adjusting to the change in environment.
The home staff are
professional, considerate and always prepared to listen to any concerns we have had.

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Review from J S (Daughter of Resident) published on 31 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I visit my mother approximately once a month.
The staff are all very friendly and pleasant.
They are all very caring and patient to everyone.
I've always been happy with the home.

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Review from Jim W (Son-in-law of Resident) published on 13 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Berwick House. Proves excellent service to residents and family for the last 3 years since my mother-in-law came here.

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Review from Valerie B (Partner of Resident) published on 13 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have entered Berwick House a few times to visit. Staff are always very pleasant and professional in every way. They always treat visitors with respect as the patients they give them respect and dignity at all times. Berwick House safety is good. Berwick House is always clean and well-managed everyone
knows what everyone is doing and where everyone is.

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Review from Catherine R (Wife of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is well looked after he is warm and safe. The staff are very pleasant at all times.

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Review from John R (Son of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I come to visit my Dad and he always seems happy and chirpy with the staff. They treat him as if he is their own. Always feel welcome.

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Review from M T (Daughter-in-law of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother-in-law had lived at this care home for 10 years and throughout all that time, we were very pleased with how she was cared for.
Our experiences of the home have all been extremely good.
They kept us informed of all things when and as they arose.
They were great, very caring and respectful,
we have nothing but praise for the manager and all the staff.

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Current Review Score: 9.6 (9.562)

Overview of Review Score

The Review Score of 9.6 (9.562) out of 10 for Berwick House Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.562 for Berwick House Rest Home is calculated as follows: ( (116 Excellents x 5) + (34 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 162 Ratings = 4.562

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Berwick House Rest Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Mar 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Thomas

Thomas Lovell

Job Title: Care Home Manager

Joined: 2022

Tom Lovell has worked in health and social care for over 14 years.


He has been managing care homes for the last 7 years in residential/nursing homes, commissioning newly built care homes and he enjoys the challenge of improving the quality of care for people living with dementia.


Tom loves his job as every day is different. He loves to see the joy on residents' faces when they join in new activities and experiences in the home. He enjoys seeing the team he leads rise up through the roles to reach their full potential. He believes that if he looks after his team, the team will look after the residents.