Berwick House Rest Home

1 Berwick Road, Blackpool FY4 2PT
Submit a Review
9.6 53 Reviews
  • Berwick House Rest Home, Blackpool
Berwick House Care Home is a delightful detached house set in its own grounds.

There are many facilities within easy reach of the home, including a general Post Office, various shops and a number of churches.

The Home and the grounds are fully equipped for wheelchair mobility, enabling Residents to retain their freedom and independence.

At Berwick House large attractive rooms are provided, most of which are en-suite. All Residents have a choice of room when possible and are encouraged to personalise it and make it their home.

Hospitality, comfort, dignity and care are the values of Berwick House Care Home and combined with its excellent facilities the home provides a comprehensive care service in a non-institutionalised setting.

The home has an established continuous programme of maintenance and refurbishment and has a nurse call system in every room in order for Residents to be able to summon speedy assistance.

A lift and a stair lift are provided to enable immobile or infirm residents and visitors to move easily between floors.

Show Berwick House Rest Home on the Map

Care Provided by Berwick House Rest Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Tom Lovell (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (18)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009

Funding & Fees Guide for Berwick House Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £924
    • Self-Funded Residential Dementia Care from £968
    • RESPITE Self-Funded Residential Care from £924
    • RESPITE Self-Funded Residential Dementia Care from £968
  • (these prices are only a guideline, please contact Berwick House Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Berwick House have protected meal times.


  • Parking

  • On the street parking.


Berwick House Rest Home Reviews (53)

Total of 53, showing 41-53
9.6

Berwick House Rest Home has a Review Score of 9.6 (9.562) out of 10, based on 14 reviews in the last 2 years. Over all time Berwick House Rest Home has 53 reviews.

Overall Experience

  • 41
  • 9
  • 2
  • 0
  • 1

Date Published

53
2
3
14
39

Review from C R (Daughter of Resident) published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful. They have gone the extra mile in trying to deal with my mum's behaviour which can be challenging. They spend precious time in trying to find things which make her less anxious.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D C (Relative of Resident) published on 2 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and manager have been very helpful and supportive during the residents stay. The home is well presented kept very clean and tidy with attentive and caring staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K G (Granddaughter of Resident) published on 18 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Berwick House Care Home is warm and friendly. The staff are well trained in the main area for this home which is dementia.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kay L (Niece of Resident) published on 7 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very warm atmosphere when entering the building. All the staff are very friendly and offer tea or coffee as soon as you arrive. There is a friendly banter with staff and residents which makes a relaxed atmosphere. I don't get to see my uncle very often as I live near London. I ring him every week
and the staff are always willing to find him and pass him the phone so we can have a chat. The manageress keeps me updated with any medical needs he might have. My uncle seems very content.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S D (Daughter of Resident) published on 28 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the care home to be a friendly environment and ideal and compassionate for mums care. I do worry that there are times when I can't find a carer and I'm afraid mum will fall when not watched.
I assume there isn't enough staff to watch all the lounges at once.
The staff clearly love their job
and obviously have the residents best interests at heart.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jason T (Son of Resident) published on 14 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care home for my lovely mother. Excellent staff, lovely bedroom for my mum. The care home itself was always clean and well looked after. Never once had any concerns after visiting my mum. I spent almost ten years visiting 4-5 times a week. Always felt at home. Cannot praise Berwick House and
its staff enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G C (Husband of Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been resident at Berwick House for two years. Her condition has deteriorated significantly in that time. She is no longer able to walk, talk, read or write and can barely feed herself.
But the staff have always treated her with dignity and compassion.
I feel confident that they will continue
to do their best to look after her well and ensure she has everything she needs, even when I am unable to visit personally (because of holidays or illness). I have never witnessed the staff shout at or ill-treat patients in any way.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Beverley W (Daughter-in-law of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Berwick House is a caring welcoming place. The staff are always helpful and willing to answer any questions. The staff show so much compassion to the residents. My father was also a resident here before he passed away and would recommend Berwick House to people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen M (Son of Resident) published on 24 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have found Berwick House to be a well-led team of committed workers trying to cope with a demanding set of clients needing a lot of looking after. Money has been spent to try and improve the home and I believe the owners of the home are committed to spend where necessary.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sidney W (Husband of Resident) published on 20 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very amicable and friendly staff, very obliging. Everything seems adequate and no complaints.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R D (Daughter of Resident) published on 1 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the care my mum was given was really good my mum seemed to like being in this home. All staff were very kind and helpful. Plenty of activities and my mum was taken out most days.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John I (Son of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, friendly staff who are very caring for their patients/residents. The home is well looked after, always smells clean. I am very impressed with my mother's care, she has never complained.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David R (Son of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Generally, the home appears to be very clean. The manager comes across as extremely professional and courteous, always on hand to answer any questions or queries that might come up. Staff are equally of a friendly manner and appear to be very attentive. My mother seems happy and the working overall
atmosphere seems very relaxed and comfortable. Mother is at her most mobile for the last few years thanks to the dedication of the home. Thank you!!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.562)

Overview of Review Score

The Review Score of 9.6 (9.562) out of 10 for Berwick House Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.562 for Berwick House Rest Home is calculated as follows: ( (116 Excellents x 5) + (34 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 162 Ratings = 4.562

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Berwick House Rest Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Mar 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Thomas

Thomas Lovell

Job Title: Care Home Manager

Joined: 2022

Tom Lovell has worked in health and social care for over 14 years.


He has been managing care homes for the last 7 years in residential/nursing homes, commissioning newly built care homes and he enjoys the challenge of improving the quality of care for people living with dementia.


Tom loves his job as every day is different. He loves to see the joy on residents' faces when they join in new activities and experiences in the home. He enjoys seeing the team he leads rise up through the roles to reach their full potential. He believes that if he looks after his team, the team will look after the residents.