Glen Tanar has a Review Score of 9.9 (9.938) out of 10, based on 15 reviews in the last 2 years. Over all time Glen Tanar has 64 reviews.
Review from Rachel N (Daughter of Resident) published on 12 June 2020
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Review from Dawn S (Daughter of Resident) published on 4 June 2020
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Review from Alison W (Daughter of Resident) published on 27 May 2020
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Review from Jo E (Daughter of Resident) published on 27 May 2020
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Review from S M (Resident) published on 22 October 2019
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Review from N S (Resident) published on 22 October 2019
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Review from C S (Daughter of Resident) published on 7 October 2019
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Review from Pam S (Daughter of Resident) published on 26 July 2019
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Review from Jayne G (Daughter of Resident) published on 14 February 2019
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Review from A P (Friend of Resident) published on 21 March 2018
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Review from Joanna M (Relative of Resident) published on 19 September 2017
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Review from Paul F (Son of Resident) published on 12 September 2017
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Review from Alma R (Resident) published on 31 July 2017
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Review from Antony B (Nephew of Resident) published on 27 July 2017
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Review from Rita F (Resident) published on 20 July 2017
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Review from Anne P (Resident) published on 20 July 2017
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Reply from Pamela Mathauda, Director at Glen Tanar
It was agreed at a residents meeting that the residents would like a smaller meal at lunch time and a larger meal at tea time. A main course and a pudding are provided at both meal times. Drinks are provided throughout the day. We have a host of activities on offer which residents are free to participate in or not.
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Review from Louise C (Resident) published on 11 July 2017
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Review from P B (Son of Resident) published on 29 June 2017
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Review from J R (Friend of Resident) published on 2 August 2016
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Review from Natasha B (Granddaughter of Resident) published on 4 July 2016
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The Review Score of 9.9 (9.938) out of 10 for Glen Tanar is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.938 for Glen Tanar is calculated as follows: ( (167 Excellents x 5) + (11 Goods x 4) ) ÷ 178 Ratings = 4.938
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Glen Tanar is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 May 2019
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Recipient:
Green Cross Care
Date: Friday 28 Feb 2020 More details
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Job Title: Registered Managers
Joined: 2014
Hello, my name is Helen and I am the Registered Manager at Glen Tanar Rest Home.
I have worked in the care sector for many years, I started working at Glen Tanar as a carer in 2014 and I worked my way up and now I am the Registered Manager of the home. I love what I do.
Myself and my team are really passionate about what we do and enriching the lives of those we care for is really important to us.
Come and see for yourself! we look forward to welcoming you into our home.