Pennystone Court

28 Handsworth Road, Blackpool FY1 2RQ
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Top 20 carehome certificate
10 62 Reviews
  • Pennystone Court, Blackpool
MHA Pennystone Court has been awarded best dementia care home in the UK 2022 (National Dementia Care Awards, October 2022).

It is a purpose-built Blackpool care home, boasting comfortably furnished interiors and bedrooms, as well as its own sensory garden.

Person-centred care packages are carried out by skilled professionals, with en-suite bedrooms and landscaped gardens adding to the qualities of effective care.

Residents are supported in practising vital life skills, while also having access to GPs and visiting therapists.

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Care Provided by Pennystone Court

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 36 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Pennystone Court

  • Weekly Charges per Person
    • Self-Funded Residential Care £886 – £976
    • Self-Funded Residential Dementia Care £1,064 – £1,115
  • (these prices are only a guideline, please contact Pennystone Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Pennystone Court Reviews (62)

Total of 62, showing 1-20
10

Pennystone Court has a Review Score of 10 (10.000) out of 10, based on 16 reviews in the last 2 years. Over all time Pennystone Court has 62 reviews.

Overall Experience

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Review from L S (Daughter of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the next couple of months my mums dementia had gotten to the stage where she could no longer live independently at home. After some difficult times in hospital and in short term care mum has now moved into Pennystone Court Blackpool. I have been in many care homes through my professional life and
I can honestly say Pennystone Court as an environment is perfect for my mum, very homely, food is great, room very comfortable. The best thing about Pennystone however is the staff, management team and exceptional care. Mum is happy settled and has things to do. I cannot thank the staff enough for what they have done for my mum (and me) over the last few months.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thannk you so much for your kind review of our home, i will pass your feedback onto the team


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Review from Jonathan B (Son of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Pennystone Court for just over a year. The only word I can think of is "excellent". The care team and management are sincere carers and are very focused on the well being of the residents in the home. They have guided my mum through the difficult transition of moving to
being a care home. The home is spotless and the catering provides both variety and balanced nutrition. It's clear that the team at Pennystone cares about the dignity of each individual and are constantly adding to the "experience" from the wide range of activities that are provided, and special touches such as baking a birthday cake. And always with humour and patience. Being abroad, it's so reassuring to know you can contact the team and management to get updates etc. The greeting at Pennystone is always warm, which adds to the feeling that this is a family.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you so much for this excellent review I will share it with the wider team


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Review from Christine R (Daughter of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with every aspect of Mum's care at Pennystone Court. Mum has mixed dementia and was a resident with Pennystone for three years until her health required nursing care. The building is modern, recently refurbished, and secure. The caring team are professional, respectful, and patient.
The accommodation and public areas are kept to a very high standard of cleanliness. Mum's personal hygiene was well catered for with freshly laundered bedding and clothes. There was an excellent choice of fresh food from the kitchen, a food hygiene rating of 5. The in-house hair and nails salon is excellent. The entertainment and activities are varied inclusive and numerous. A lovely sunny and secure outdoor area is available. I would recommend PSC to any person in need of residential care.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you for your review. I will pass on your feedback to the team.


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Review from Michael F (Husband of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home must be the best in the country, the staff from the care workers to the management are top class, and nothing is too much trouble for them, they have helped both my wife and myself through these difficult times.
Thank you Pennystone Court.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you for your excellent review, I will pass on the feedback to the team.


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Review from L H (Daughter of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has now been a resident at Pennystone Court for six years. Overall that time she has been extremely well cared for and looked after by the wonderful carers who have become like my extended family and to whom I am very grateful. They work very hard over long shifts to keep the residents clean,
tidy, and well-dressed. Medication is strictly monitored and if there is a health problem a doctor or district nurse is called in immediately. All rooms have recently been refurbished and are kept lovely and clean. The home is managed extremely well and excellent meals are served. Activities, church services, and events are arranged. It is a first-class care home run by people who care very much for the residents.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you so much for your excellent review, I will share this with the team.


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Review from J C (Daughter-in-law of Resident) published on 3 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From our initial visit to Pennystone, it was a very easy decision that this was to be our choice of care home. The staff was immediately welcoming, answered all our questions, and professionally assisted the needs of my Father-in-law. The premises are immaculate and the highest standards of cleanliness
and care are maintained with regular checking of all residents, addressing any requests immediately in a friendly professional manner. Activities are in abundance providing stimulus and entertainment with occasional visit 'stars' and even off-site visits when staff give willingly of their days off to help out and ensure the highest level of enjoyment and safety. Pennystone Court is a happy home with a wonderful sense of connectivity. Above all, my Father-in-law is happy here.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you for your feedback, we will pass this on to the team.


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Review from S L (Daughter of Resident) published on 3 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Pennystone for 3 months now and has settled so well. She is happy, and entertained with excellent daily activities. Her room is always clean as are all the rooms. I'm more than happy with the support she gets from all the staff. The staff are amazing, helpful, and cheerful. Mum likes
them too. It's made a very difficult decision so much easier for us, knowing she's happy and well looked after. Thank you.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you so much for your feedback, we will pass this onto the team.


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Review from Kevin M (Son of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has settled very well here and has benefitted from the excellent care provided at Pennystone Court. He loves how the staff interact with him and the other residents and feels very safe, secure and much happier than in his previous care home. The food and meals are excellent and the garden areas
are so beautiful and relaxing. Overall we are pleased with the excellent level of care provided here at Pennystone Court. Keep up the good work!

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you so much for your review, I will pass on the feedback to the team.


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Review from Raymond L (Resident) published on 7 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This August 12th I have been here as a resident at Pennystone Court for 4 years, so that speaks volumes. My experience here during the Covid era and also since has been exceptionally good. I am very happy here and long may it continue, which I know that it will because all the management and staff are
dedicated in their work.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you so much for your excellent review, I will pass this feedback on to the team.


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Review from R H (Husband of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife feels very privileged to be in such lovely surroundings. She has donated to the home for many years and is now enjoying the wonderful facilities here. She was made very welcome on her arrival. Her room is lovely and the bathroom is superb. The food is excellent, she is very happy and content
and the staff are very kind and helpful.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you for your review, I will pass this onto the team.


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Review from J M (Son of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Pennystone Court on the 10th of April 2024. We the family were very apprehensive about if and how she would settle as she was adamant she didn't want to go into a care home. Her admission was carefully planned and supported by the management of the home. Five weeks on and the transition
from home to care home has been incredibly smooth. The family can relax in the knowledge mum is receiving first-rate care. She looks healthier and having regular showers, cleaner. She no longer has to negotiate stairs as she lives on the ground floor. I have visited several times and am very impressed with the quality and care the staff deliver. We are so pleased we chose Pennystone Court and would highly recommend it.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Many thanks for your review I will share it with the team.


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Review from Jane H (Niece of Resident) published on 29 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty has been a resident at Pennystone Court for eight years. She receives outstanding care and would not be as happy as she is if she wasn't so well looked after. All staff members are warm, thoughtful and considerate, not only to my aunty but also to her family. Living a distance away, working
and more recently living in/caring for my father, I have been unable to visit as much as I would have liked. It has been one less worry to know my aunty is in the best possible hands. I am very grateful to the activities co-ordinator who keeps me in touch with my aunty via video call and she is kept busy and happy with the many planned activities.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you so much for your lovely review of our home; I will pass this outstanding feedback on to the team.


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Review from David C (Son of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 97-year-old mum has been in Pennystone Court for a few months now, she is happy and settled. She receives wonderful care from the staff and she feels very safe. I cannot speak too highly of Pennystone Court.

Reply from Marcina Sowe, Home Manager at Pennystone Court

Thank you so much for taking the time to give us this excellent review, I will share this feedback with the team.


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Review from Hilary L (Daughter of Resident) published on 24 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Mum today - as always, the staff could not do enough to make the visit enjoyable. Tea and cakes are served in the garden for us. Every staff member I met was friendly as always! So grateful Mum is here at Pennystone Court, loved and cared for. Thank you.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you for your excellent review. I will pass on your feedback to our teams.


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Review from M S (Son of Resident) published on 24 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always impressed by the standard of care at Pennystone Court. In particular, the staff are welcoming, warm, friendly and genuinely caring. I am reassured every time I visit that my mother is in good hands and her well-being is catered for in all aspects. Thank you.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you so much for your excellent review, I will pass this onto our team.


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Review from Andrew B (Son of Resident) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care from the team here for my mum has been first-class. I can safely say that when I go after a visit my mum is in very safe hands.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you so much for taking the time to give us this excellent review, I will share this feedback with the team.


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Review from E T (Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy living here. Staff look after me.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you so much for your kind review. We really appreciate the time taken to share your experience.


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Review from E D (Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy being here - if there is anything you require you only have to ask and if it is possible they will get it for you.

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Review from S W (Son of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother passed away this month. Thank you to all the staff at Pennystone Court for all the love and care that you gave her. We know that Mum felt safe and well looked after at Pennystone. The time we spent at Mum's bedside in her final days really showed us just how hard you all work and how good you
are with the residents. We observed just how skilful, patient and supportive you all are. It's not just the frontline carers but all the admin, kitchen, cleaners, laundry and maintenance people. The chaplain was also very comforting. It's no wonder you deservedly won an award for best dementia home in the UK. Thank you.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thank you so much for your excellent review of our home, I will pass on your thanks to the team.


Lisa Robins


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Review from B H (Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is very good, no complaints, you all do very well.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Pennystone Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Pennystone Court is calculated as follows: ( (192 Excellents x 5) ) ÷ 192 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pennystone Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Sep 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (15)

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Frequently Asked Questions about Pennystone Court

What types of Care is Pennystone Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Pennystone Court provide?

Own GP if required is an additional type of care provided.

How many Rooms does Pennystone Court have?

There are 36 Single Rooms.

What are the Facilities & Services at Pennystone Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Pennystone Court to the centre of Blackpool?

0.8 mile(s) as the crow flies, distance by road may be significantly further.