All care, use of facilities, internet use, food and activities included. Hairdresser, chiropodist and other external services are not included but are provided by vetted third parties.
Plenty of parking on site
Field View Care Home has a Review Score of 9.8 (9.837) out of 10, based on 17 reviews in the last 2 years. Over all time Field View Care Home has 48 reviews.
Review from Jacqueline W (Daughter of Resident) published on 16 November 2022
Submitted via Postal Card •
Report
Reply from Clare Smith, Manager FV at Field View Care Home
Thank you so very much for your kind words. We love what we do and feedback such as yours fills our hearts with joy. We are thrilled to have your mum here and she has settled in very well. Please let us know if there is anything more we can do to make her stay with us better.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J D (Son of Resident) published on 18 May 2022
Submitted via Postal Card •
Report
Reply from Clare Smith, Deputy Manager at Field View Care Home
Thank you for your kind feedback. It is our pleasure to make sure that your mum is as comfortable as possible and we are delighted that you are happy with the service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D M (Daughter of Resident) published on 17 May 2022
Submitted via Postal Card •
Report
Reply from Sue Garnett, Manager at Field View Care Home
Hello, thanks a lot for your kind words. We understand the importance of dignity in personal care and it is our pleasure to make sure that our residents are always cared for according to their wishes. We will always respect the resident's wishes when it comes to their appearance. We are elated that you are happy with our service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S L (Daughter of Resident) published on 5 May 2022
Submitted via Website •
Report
The management team and staff have managed the considerable difficulties caused by the pandemic with commendable professionalism and have aimed to maintain the best quality of life for residents. Like other homes, they have experienced some difficulty in filling key roles such as the entertainment lead, but fortunately, this has now been resolved. We hope this will enable regular physical activity to be planned for those, like Mum, who still have some mobility, but cannot walk unaided in safety.
Reply from Sue Garnett, Manager at Field View Care Home
Hello, thanks a lot for your valuable feedback and your kind words. We assure you that your support and understanding are always appreciated. Our activities coordinator is back and she's got a full schedule including celebrating world penguin day, smoothie making day, cupcake making day, International dance day, and world lemon day and this was all just last week. Since the easing of restrictions, we also have had external entertainment back in Field View with both the singer serenading everyone on his guitar and a professional dancer delighting them with her moves.
We are always looking for new ideas so please do not hesitate to contact the activities coordinator if you have any suggestions. We look forward to seeing you soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K K (Daughter of Resident) published on 24 November 2021
Submitted via Website •
Report
Reply from Julie Whitaker, Manager FV at Field View Care Home
Thank you for your lovely review. Your mum has settled in really well and it is lovely to see her singing along with the other residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Velma A (Sister of Resident) published on 14 April 2021
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Yvonne H (Daughter of Resident) published on 16 March 2021
Submitted via Postal Card •
Report
Reply from Mariyam Jogi, Manager FV at Field View Care Home
Thank you for your valuable feedback and having trust in our staff to provide care for your mum. Our aim to continue to provide person-centered care for our residents and keeping their loved one informed about their well being in this difficult time. Please let us know if you have any suggestions or anything we could help with. We are also pleased that our resident's families are now visiting the care home and the following guidelines to maintain infection control procedures to protect everyone.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynda P (Daughter of Resident) published on 3 February 2021
Submitted via Postal Card •
Report
Reply from Aditya Jain, Owner at Field View Care Home
I hope you are keeping well. Thanks a lot for your kind words, we are humbled by your feedback. We are very proud of the team and will make sure that they get to hear about your feedback. They are the most committed and responsible team we could have hoped for. We remain committed to providing excellent care and would welcome your thoughts on aspects of our business that we can improve on. Lastly, I wanted to thank you for your patience and understanding in these testing times and assure you that we will always do the best that we can.
Warmest Regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hazel M (Daughter of Resident) published on 2 February 2021
Submitted via Postal Card •
Report
Reply from Mariyam Jogi, Manager FV at Field View Care Home
Hope you and your family are well. We are pleased to hear that you feel supported by our staff and able to have contact through video calls and telephones. We really appreciate your comments. We will continue to provide care and support to your mum and keep you in the loop. We understand it is a very hard time due to the current Pandemic. I would also like to thank you for speaking to us on regular basis and having faith in us. Please do let me know if you have any suggestions or anything we can help with. Take care and stay safe.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I T (Son of Resident) published on 25 November 2019
Submitted via Website •
Report
Reply from Mariyam Jogi, Manager at Field View Care Home
Hello Ian, Many thanks for your encouraging words for our staff team. Our aim is to offer person-centred care in the best possible environment, so we are happy to see that reflected in caring for your mum by the Field View staff team. It was great to work with you and your family in partnership and thank you for your valuable support and feedback. It is really encouraging us to do our best for our residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Katherine S (Granddaughter of Resident) published on 25 October 2019
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A S (Daughter of Resident) published on 24 October 2019
Submitted via Postal Card •
Report
Reply from Aditya Jain, Owner at Field View Care Home
Hello A S, Thank you for your kind words. We promise to keep up the good work and appreciate your valued feedback. Field View Care Home wish you and your family all the best and are thankful to you for giving us the opportunity to look after your mother. Please do not hesitate to pop in whenever you want to.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H M (Niece of Resident) published on 15 October 2019
Submitted via Postal Card •
Report
Reply from Aditya Jain, Owner at Field View Care Home
Hello Hayley, thanks a lot for your valuable feedback. The manager will call you directly to discuss your feedback. We appreciate your continued custom and support.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Denise A (Cousin of Resident) published on 11 June 2019
Submitted via Postal Card •
Report
Reply from Mariyam, Manager at Field View Care Home
Thank you for your kind words Denise. We appreciate your continued custom and support.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynn A (Daughter of Resident) published on 8 April 2019
Submitted via Website •
Report
Reply from Mariyam Jogi, Manager FV at Field View Care Home
Thank you for your kind words and for acknowledging our staff's passion for providing care to our residents. We will pass this feedback to our staff and please continue to provide us your valuable feedback to us. Once again thank you for working in partnership with us to achieve the best care possible for our residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vicky R (Daughter of Resident) published on 1 October 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret B (Sister of Resident) published on 9 October 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mary D (Friend of Resident) published on 23 August 2017
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mick S (Friend of Resident) published on 4 August 2017
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Howell V (Husband of Resident) published on 3 August 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.837) out of 10 for Field View Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.837 for Field View Care Home is calculated as follows: ( (169 Excellents x 5) + (33 Goods x 4) ) ÷ 202 Ratings = 4.837
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Field View Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet