Dearne Valley Care Centre has a Review Score of 9.6 (9.554) out of 10, based on 23 reviews in the last 2 years. Over all time Dearne Valley Care Centre has 68 reviews.
Review from A T (Granddaughter of Resident) published on 30 January 2025
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Review from E B (Granddaughter of Resident) published on 30 January 2025
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Review from Gillian A (Daughter of Resident) published on 23 January 2025
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Review from Kim H (Daughter of Resident) published on 18 November 2024
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Review from Mandy H (Niece of Resident) published on 18 November 2024
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Review from L S (Daughter of Resident) published on 4 November 2024
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Review from N W (Brother of Resident) published on 4 November 2024
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Review from J S (Son of Resident) published on 1 November 2024
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Reply from Robin Bennett, Regional Manager at Dearne Valley Care Centre
Thank you for taking the time to leave a review regarding Dearne Valley. I will ensure the team receive your feedback
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Review from B S (Nephew of Resident) published on 1 November 2024
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Review from Luke H (Son of Resident) published on 24 October 2024
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Review from B H (Son of Resident) published on 21 October 2024
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Reply from Robin Bennett, Regional Manager at Dearne Valley Care Centre
Thank you for taking the time to leave a review regarding Dearne Valley. I will ensure the team receive your feedback.
Facilities
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Review from D C (Son of Resident) published on 19 July 2024
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Reply from Robin Bennett, Regional Manager at Dearne Valley Care Centre
Thank you for taking the time to leave a review for Dearne Valley Care Home - I will ensure the team receive your feedback
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Review from R R (Son of Resident) published on 1 July 2024
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Reply from Robin Bennett, Regional Manager at Dearne Valley Care Centre
Thank you for taking the time to leave a review regarding Dearne Valley Care Home. I will ensure the team receive your feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark J (Nephew of Resident) published on 6 June 2024
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Reply from Robin Bennett, Regional Manager at Dearne Valley Care Centre
Thank you for taking the time to leave a review regarding Dearne Valley - I will ensure the team receive your feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
Rooms
Value for Money
Review from N W (Daughter of Resident) published on 21 May 2024
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Reply from Robin Bennett, Regional Manager at Dearne Valley Care Centre
Thank you for taking the time to leave a review regarding Dearne Valley Care Home. I will ensure the team receive your feedback.
Facilities
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Management
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Rooms
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Review from D F (Daughter of Resident) published on 13 May 2024
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Reply from Robin Bennett, Regional Manager at Dearne Valley Care Centre
Thank you for taking the time to leave a review for Dearne Valley - I will ensure the team receive your feedback.
Facilities
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Review from T W (Son of Resident) published on 17 April 2024
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Reply from Robin Bennett, Regional Manager at Dearne Valley Care Centre
Thank you for taking the time to leave a review regarding Dearne Valley Care Home. I will ensure the team receives your feedback.
Facilities
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Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
Rooms
Value for Money
Review from A S (Sister of Resident) published on 4 April 2024
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Reply from Robin Bennett, Regional Manager at Dearne Valley Care Centre
Thank you for taking the time to leave a review for Dearne Valley - I will ensure the team receive your feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V C (Daughter of Resident) published on 14 March 2024
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Review from J M (Daughter of Resident) published on 22 November 2023
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Reply from Robin Bennett, Regional Manager at Dearne Valley Care Centre
Thank you for taking the time to leave a positive review regarding Dearne Valley Care Centre. I will ensure the team receive your feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.6 (9.554) out of 10 for Dearne Valley Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.554 for Dearne Valley Care Centre is calculated as follows: ( (193 Excellents x 5) + (57 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (10 Very Poors x 1) ) ÷ 271 Ratings = 4.554
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Dearne Valley Care Centre is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Oct 2019
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Job Title: Home Manager
Elsa is our brilliant home manager at Dearne Valley. She is very experienced and passionate about delivering first-class care to all our residents.