The Firs Residential Home

186C Dodworth Road, Barnsley S70 6PD
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8.5 13 Reviews
  • The Firs Residential Home, Barnsley
The Firs Care Home provides personal care for older people and those living with dementia as well as a wide range of complex needs.

There are 37 single rooms, of which 15 have en-suite facilities.

The home is close to local shops and features a garden for residents to enjoy when the weather allows.

Staff at The Firs are caring, compassionate and dedicated to making each resident's experience the best possible.

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Care Provided by The Firs Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Azar Younis
  • Person in charge
  • Jane Bennett (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (7)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 1

Funding & Fees Guide for The Firs Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £950
    • Self-Funded Residential Dementia Care from £950
    • RESPITE Self-Funded Residential Care from £950
    • RESPITE Self-Funded Residential Dementia Care from £949

  • Variable Expenditure is NOT included in any weekly fees (these include, Hairdresser, Chiropody, Optician and Dentist visits as well as any toiletries, newspapers or magazines. Funds can be paid direct to the home by relatives for any such items that require to be purchased.
  • (these prices are only a guideline, please contact The Firs Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Ample parking for on-duty staff as well as for relatives and health professionals


The Firs Residential Home Reviews (13)

8.5

The Firs Residential Home has a Review Score of 8.5 (8.544) out of 10, based on 3 reviews in the last 2 years. Over all time The Firs Residential Home has 13 reviews.

Overall Experience

  • 9
  • 2
  • 2
  • 0
  • 0

Date Published

13
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3
10

Review from Steve O (Son of Resident) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad recently passed away, prior to that he was a full-time resident. The care he received was exemplary. The staff in The Firs did all they could for him and nothing was too much trouble. The Firs have a relaxed way of doing things and the residents are very happy there.

Reply from Jane Bennett, Manager at The Firs Residential Home

Thank you for your kind review, the staff pride themselves on the care and support they give to the residents and families. It was a pleasure to care for your father. I will pass on your comments to the staff.


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Review from L R (Daughter of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the in-house activities. Access to social media is great for those of us who live a distance. The care shown to mum is great and everyone seems to keep a careful eye on her well done.

Reply from Jane Bennett, Manager at The Firs Residential Home

Thank you for your kind review, its really important to the staff and one of our main priorities to keep the residents socially active and stimulated.
I will pass on your kind comments to the staff.


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Review from Scott O (Son of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is very lucky and has a placement for end-of-life care at The Firs. The staff, carers, and everyone involved are absolutely outstanding. They are all 110% dedicated to their jobs even on the most demanding of days. The way that the staff work and bounce off each other during testing times
is a sight to be believed. In 5 months of them looking after my father we, as a family, have never had any problem with the unlimited care given to Dad. They deserve medals, working as hard as they do, still managing to smile and laugh even on the most trying of days. Believe me, I've stood back and watched them all and they really are a team. We can relax knowing that even though Dad is on end-of-life care, he will be looked after regardless of how much or little he is in need. Teams of people like this don't happen very often, but the staff at The Firs, the love, the care, and the attention to detail is absolutely outstanding. Well done all involved and thank you all for caring for our hero.

Reply from Jane Bennett, Manager at The Firs Residential Home

Thank you for you kind review, the staff pride themselves on the care they give and as a manager I am very proud of my team. I will pass on your comments to the staff.


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Review from Rayna F (Friend of Resident) published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend on the bank holiday Monday at approximately 2.30 pm. It was lovely, there was a sing-along in the lounge, the singer had some music and the staff were dancing and singing with some residents who could. My friend gave her son (my partner) the biggest smile. She has dementia and we
know she's happy at The Firs. Staff are so kind, patient and helpful. As a family, we feel so assured. Thank you so much, The Firs.

Reply from Jane Bennett, Care Home Manager at The Firs Residential Home

Thank you for your kind review.
The residents always enjoy entertainment and keeping their minds and bodies active is always a priority.
It's always reassuring for the staff to know the people they care for are happy and content.


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Review from Jenny G (Wife of Resident) published on 22 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to The Firs for end-of-life care. The care he received was excellent - I couldn't fault it. They were kind and spoke to him with compassion. They were also extremely kind to me during a very difficult time. It was good that I could take our dog and he was aware of how ill my
husband was - she even said goodbye in her way. The home was clean and didn't smell, but it was slightly shabby. Fresh flowers would help.

Reply from Azar Younis, Care Home Manager at The Firs Residential Home

Thank you very much for your kind review, it was a pleasure to care for your husband and yourself at this difficult time.


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Review from Tommy B (Brother of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You could not ask more from delightful, kind and caring staff, and that’s from the cleaners, handymen, carers and the manager. Food isn’t 5-star but it’s simple and balanced with good portions. I would have liked some sort of check sheet when my brother became a permanent resident, from his doctors,
payments, food, redirection of his post, attendance allowance and what was required from us. However, when asked and issues like this arise, they are dealt with promptly. As with most care home fees, it’s a lot of money, but I am delighted that my brother is safe and cared for. He has drastically improved in his mental health and is happy and smiling.

Reply from Jane Bennett, Care Home Manager at The Firs Residential Home

Thank you for your review, the home has now implemented an admission information pack which will help other families when assisting moving a relative in to the care home. I will pass on your kind comments to the staff it is always uplifting to hear they are doing a good job.


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Review from P R (Niece of Resident) published on 11 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our auntie was admitted during the pandemic which was a very testing time for families and staff alike. the staff put things in place to allow us to see our auntie and we were very obliging on the telephone. The management and staff seem to really care about the residents, giving them lots of individual
attention. Our aunt has had to move now and we were very upset, we would have loved her to remain at The Firs. I have nothing but praise for the care and attention they gave our auntie. We will miss them all.

Reply from Jane Bennett, Care Home Manager at The Firs Residential Home

Thank you for your kind words, it was a pleasure to care for your Auntie, who is missed by everyone here.


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Review from Lisa C (Daughter of Resident) published on 25 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was an emergency admission in Dec 2021, suffering from Alzheimer’s. She then became permanent. She is settled and very content, the care is excellent, staff are attentive to the residents' needs. They are amazing and work very hard. The home is spotless and the facilities seem well monitored.
On visits, the meals observed look very appetising. The management team are very professional and communicate regularly with families. The weekly doctor's round is reassuring of prompt medical attention and reviews. As a family, we feel that my mother is safe and looked after and this brings a great deal of comfort to us. I can't thank them enough for the care and dedication I see, especially when care is an undervalued profession.

Reply from Azar Younis, Care Home Manager at The Firs Residential Home

Thank you for your comments, it is always appreciated. I will pass your comments on to the staff team.


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Review from E B (Granddaughter of Resident) published on 18 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother was taken into the home after being unable to live on her own, due to dementia. She has always been proud and independent and the staff try to help her stay as independent as she can. She is well looked after and always says she enjoys her meals and the activities they do throughout the
day. She has adapted so well and I can’t thank the home enough for everything they have done for her and for me also, as I have never had expertise with a care home and they have helped me greatly in being able to visit my grandmother and also make me feel very welcome. Fantastic home and fantastic staff. Thank you.

Reply from Azar Younis, Care Home Manager at The Firs Residential Home

Thank you for your kind feedback I have passed your comments on to the staff.


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Review from J W (Daughter-in-law of Resident) published on 16 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The Firs is probably very much the same as all others in our area. It is understaffed compared to the needs of the residents - not as per legal requirements. The manager and staff obviously do not communicate, as knowledge across the spectrum of all levels of staff varies. The actual carers do their
best. The management are not communicative or respectful of relatives' wishes and this often acts against the best interests of the service user. Not good communication with doctors or other NHS services either.

Reply from Jane Bennett, Care Home Manager at The Firs Residential Home

I am sorry you felt the home did not communicate effectively at the time of your relative's stay between 2020 and 2021 as the home staff and visiting professionals spoke to you on a regular basis as you did not visit. The resident's individual wishes are always the priority of the home and don't always match the relative's wishes as in this case. The staffing needs of the home are constantly reviewed and audited regularly by the local authority and CQC.
Your relative was very happy here, had friends and was very fond of the staff, he is greatly missed.


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Review from Linda T (Daughter of Resident) published on 17 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at The Firs for about 4-months now. She has taken a while to settle; the staff have been marvellous with her, so patient. The home is not super posh like some of the homes, but the care is second to none. I feel as though I have made new friends; they make you feel so welcome. They definitely
go the extra mile.

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Review from C G (Son of Resident) published on 3 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The care at the home is good. The outdoor space for residents to use is not fit for purpose. It could be so much better. The area is not secure and the floor surfaces are uneven. At the time of the review, there was no outdoor furniture for residents to use, seats, benches etc. The administration of
the care home is very poor. No receipts are issued for residents ancillary spending. The rooms are very basic.

Reply from Jane Bennett, Home Manager at The Firs Residential Home

Thank you for your feedback. The Company was disappointed with your review as you have not visited the home for over two years to see the refurbishments that have taken place. We hope that your recent visit on 21 July 2021 when you spoke to the Manager confirmed the changes made at the home and the commencement of a new Administrator. The review was therefore given on past experiences and does not reflect the current position or situation.


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Review from Jackie B (Niece of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have only been allowed in in the last few weeks due to COVID but it all seems very nice and my Auntie seems very settled. The staff I have met are lovely.

Reply from Jane Bennett, Home Manager at The Firs Residential Home

Thank you for taking the time to complete and return your review and for your kind comments. All comments and feedback are greatly appreciated.


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Current Review Score: 8.5 (8.544)

Overview of Review Score

The Review Score of 8.5 (8.544) out of 10 for The Firs Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for The Firs Residential Home is calculated as follows: ( (32 Excellents x 5) + (4 Goods x 4) ) ÷ 36 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.655 Points relating to the number of positive Reviews for The Firs Residential Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4. 3 Positive Reviews ÷ 7.4 = 0.405

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

No image found

Jane Bennett

Job Title: Manager

Joined: 2019

I have a wealth of care home experience and am happy to speak to anyone looking for care for any relatives


Frequently Asked Questions about The Firs Residential Home

What types of Care is The Firs Residential Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Firs Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Firs Residential Home have?

There are 37 Single Rooms.

What are the Facilities & Services at The Firs Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Firs Residential Home to the centre of Barnsley?

0.9 mile(s) as the crow flies, distance by road may be significantly further.