The Grove Care Home

Thurnscoe Bridge Lane, Thurnscoe, Rotherham S63 0SN
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9.7 54 Reviews
  • The Grove Care Home, Rotherham
The Grove Care Centre is a 28-bedded home offering a combination of single rooms and double rooms, 26 of which have en-suite facilities.

Originally built in 1924, The Grove is surrounded by an acre of beautiful, mature gardens at the heart of the village of Thurnscoe near Barnsley.

The Grove has been extensively upgraded and refurbished to modernise the facilities and to provide specific specialist care for residents with dementia. The re-decoration and new furniture provide cosy and comfortable surroundings and new, state-of-the-art equipment assures the health and safety of residents with limited mobility.

Residents enjoy a range of social activities, and The Grove regularly welcome singers, musicians and other entertainers to the home. For those who prefer peace and quiet, and for residents to pursue their own hobbies, there are dedicated areas for relaxation.

The home has a dedicated team of staff with a wealth of experience within this sector. Some staff at the Grove Care Home have over 20 years of service and the staff are passionate about respect and dignity for each resident in the home.

The Grove has been highlighted in the Barnsley Employers forum for the way End of Life Care is delivered, and although the home does not have a designated End of Life Champion, every staff member in the home is an End of Life Champion and all residents will feel the love and respect.

The Grove Care Home has a new computerised care plan system called Person Centred Software where staff evidence care interactions and care planning as it happens.

All catering is locally sourced and freshly home cooked, with a varied menu catering for all dietary requirements. These menus/meals are discussed with the residents of The Grove and they are healthy and well balanced.

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Care Provided by The Grove Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Andrew Fletcher (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for The Grove Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £878 – £878
    • Self-Funded Residential Dementia Care £967 – £967
    • RESPITE Self-Funded Residential Care £878 – £878
    • RESPITE Self-Funded Residential Dementia Care £967 – £967
  • (these prices are only a guideline, please contact The Grove Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

The Grove Care Home Reviews (54)

Total of 54, showing 21-40
9.7

The Grove Care Home has a Review Score of 9.7 (9.679) out of 10, based on 11 reviews in the last 2 years. Over all time The Grove Care Home has 54 reviews.

Overall Experience

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Date Published

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11
43

Review from S H (Granddaughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Grove Care Home was brilliant. The staff are friendly and very helpful. They helped my nanna get back on her feet. Cannot honestly thank them enough.
It's lovely and clean, with nice views.
The activities are also great. My nannan isn't a people person and doesn't like to join in activities.
But surprisingly, she did.

Reply from Robin Bennett, Regional Manager at The Grove Care Home

Thank you for taking the time to leave a review. I will ensure the team receive your feedback.


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Review from Fay G (Daughter-in-law of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

One member of staff really needs to learn how to speak to family members of patients in her care. We made her aware of Mum's PICC line not being changed and was three days overdue to be told it got changed and to stop moaning without her checking first. Then we asked for the district nurse's details
to be spoken to like dirt! Very lucky our mum is end-of-life otherwise I wouldn't have been so nice!

Reply from Robin Bennett, Regional Manager at The Grove Care Home

Thank you for taking time to leave a review regarding your experience. I am aware your concerns are currently being reviewed and addressed.


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Review from Kevin H (Son of Resident) published on 30 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you all very much for looking after our mum. We really appreciate everything you have done for her. Although she was reluctant to go into a care home, she was actually very happy once she got there and we were very happy for Mum to be living at The Grove as they were all very helpful, caring and
kind to Mum and to us.

Reply from Robin Bennett, Regional Manager at The Grove Care Home

Thank you very much for sharing your experience of The Grove, Thurnscoe. It is lovely to read your comments and I will ensure the team receive your fantastic feedback.


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Review from Steve A (Son of Resident) published on 1 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident in The Grove from March 2019 until he passed away there in July 2020. Throughout his stay, we were never less than completely impressed with the care he received. All the staff were totally professional and committed to the cause. They also lifted spirits with their humour and
kindness. At the end, we were able to spend time with my dad, which meant a lot to us. He was able to die peacefully and with dignity. I would have no hesitation in recommending The Grove.

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Review from Anne C (Niece of Resident) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was admitted to The Grove as she needed end of life care. She was only there three days when she died. She and my family were treated with the utmost respect, nothing was too much trouble to the staff. The home was immaculately clean, as were the residents and even though she wasn't in your
care for very long, my aunt was over the moon with the home and the love and devotion given to her and us was evident for all to see. Thank you from the bottom of our hearts.

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Review from Steven P (Son of Resident) published on 2 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother entered the care home in November 2019 we have found the staff to be very caring and understanding of the needs of my mother. The staff work extremely hard and deserve a big thank you.
My mother being in such a caring environment is a big weight off my mind knowing that she is safe,
secure and eating on a regular basis.
I would definitely recommend The Grove and once again a big thank you to all the staff.

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Review from Margaret J (Daughter of Resident) published on 12 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A million thank yous are not enough for the care you have given my dad over the last 3 years. From the first first day, when it started with a milkshake to Dad leaving The Grove for the last time looking immaculate, not forgetting the care dad was given in between. Dad was always clean and tidy, well-fed
and happy. Dad loved and trusted each and every one of you, in return dad got respect, care and dignity. Heaven must be missing lots of angels because they all work here at The Grove.
So from the bottom of our hearts, we thank you all.
Love and very best wishes to you all at The Grove.
(Care from 01/07/2016 - 19/07/2019 )

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Review from Barry M (Son of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Parent has only been a resident since September/October 2018 lovely care home, staff are very friendly and good with residents. Good food, attended a Halloween Party, Christmas party and Christmas Eve, residents really enjoyed themselves. Summer outdoor activities the home is very clean and resident
clothes are washed to a very good standard. This is an excellent care home.

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Review from Judith H (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Once again I have nothing but praise for the quality of care, attention and most importantly for me the affection my mother receives.


The home is excellently led and managed and the staff are fab!


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Review from Susan F (Daughter of Resident) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at The Grove for 18 months. Although she has very complex needs she is cared for in a professional and caring manner. Both the manager and staff are always easily accessible to talk over any problems that may occur. The staff do try to include mum with activities but I understand
that this is difficult.

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Review from P S (Grandson of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are hardworking, professional and overall reassuring.

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Review from Michelle W (Granddaughter of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is one of the hardest jobs in the world, I feel. The staff here are really friendly, they work extremely hard to make sure all residents are comfortable.


It's really clean and tidy. Staff here always make us feel welcome and nothing's too much trouble for any member of staff. I'm relieved and

content knowing my Nan is in really good hands.

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Review from Sheila B (Daughter of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the care my mum has been given. Nothing is too much trouble for any of the staff. The home is very clean and tidy, food is very good. Staff make us feel welcome at all times. They have an extremely hard job but they do it extremely well.


I am happy and content knowing that my

mum is well looked after.

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Review from M M (Son of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved in just before Christmas and settled in very quickly thanks to the very kind and friendly staff.
She continues to have very good care with excellent meals and friendly assistance.
The staff have also been friendly and helpful to family and friends who are encouraged to visit at any
time.

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Review from T B (Daughter of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From Day 1 the carers have been amazing with settling Mum into her new home.
Nothing is too much trouble for Mum or indeed family members.
They take the time to sit and chat with residents, which is lovely to see.
Everyone is made to feel special.
I can't think of a better place that I would like
Mum to be in her twilight years. Thank you!

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Review from Carol E (Daughter of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management, staff and everyone at this home are absolutely brilliant.
The care, food, friendliness and service are excellent.

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Review from R B (Daughter of Resident) published on 2 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went in The Grove when she knew she was near the end of her life and she knew that neither she nor us could manage her health problems in her own home. Every member of staff that we met gave mum extreme care and kindness and we can't thank them enough. I would also like to thank the district nurse
and praise the relationship between the staff at The Grove and the district nurses as it contributed enormously to helping mum through her last days.

Reply from Jill Andrew, Regional Manager at The Grove Care Home

Thank you so much for your kind words and review. I know the manager and her staff will be delighted that you could entrust the care of your mum to us and that you saw the kindness and care that was given.


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Review from P B (Daughter of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring towards all the residents. They spend time with them. They are also considerate to families. If I ever have any issues which I need to discuss, they listen and action a response. If needed they discuss them with the seniors or manager.


The manager is very proficient in the

role. She also is very caring and easily approachable if I need to discuss any issues.


Very well run care home and I would highly recommend it.


Reply from Jill Andrew, Regional Manager at The Grove Care Home

Dear Pam, thank you so much for your review of the Grove, I will ensure the manager and her team are aware of your kind words. We are all delighted at St Philips that you are happy to entrust your mothers care to us. I know first hand how caring the staff are at the Grove, its a delight that others see their hard work and commitment, thank you so much for sharing your thoughts with us.


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Review from Alan K (Son of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my mum.

Reply from Jill Andrew, Regional Manager at The Grove Care Home

Dear Alan, thank you so much for your review of the Grove, I will ensure the manager and her team are aware of your kind words. We are all delighted at St Philips that you are happy to entrust your mothers care to us.


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Review from Elizabeth K (Daughter-in-law of Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having worked in care myself for 10 years I know good care when I see it. The staff at The Grove have all been excellent and that is a rare find. It is reassuring to know that when we leave she is receiving the best possible care.

Reply from Jill Andrew, Regional Manager at The Grove Care Home

Thank you so much for your kind words about both the staff and the home. I will ensure this is passed onto everyone.
I am delighted that you feel your loved one is cared for.


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Current Review Score: 9.7 (9.679)

Overview of Review Score

The Review Score of 9.7 (9.679) out of 10 for The Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.679 for The Grove Care Home is calculated as follows: ( (95 Excellents x 5) + (30 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 131 Ratings = 4.679

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Grove Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

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Andrew Fletcher

Job Title: Home Manager

To work to make the lives of others better is the most rewarding work of all.