Hoyland Hall

Market Street, Hoyland, Barnsley S74 0EX
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9.8 24 Reviews
  • Hoyland Hall, Barnsley
Nestled in the heart of Hoyland, Barnsley, Hoyland Hall Care Home stands as a beacon of warmth and compassion.

One of their greatest strengths is their exceptional staff, many of whom have been with them for over 20 years. This remarkable stability fosters a nurturing environment where residents receive consistent, loving care from familiar faces. Their team is deeply valued, and their dedication shines through in the daily interactions and support they provide to residents.

They are proud to offer a comfortable and inclusive space for frail individuals, those living with dementia, and respite care services for families in need of temporary support.

Care Provided by Hoyland Hall

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Owner
  • Hoyland Hall Ltd
  • Person in charge
  • Gillian Venables (Home Manager)
  • Admission Criteria
    • Ages from 18 to 105
  • Room Information
    • Single Rooms (44)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021

Funding & Fees Guide for Hoyland Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £920 – £1,000
    • Self-Funded Residential Dementia Care £920 – £1,000
  • (these prices are only a guideline, please contact Hoyland Hall to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Ample parking is available.


Total of 24, showing 1-20
9.8

Hoyland Hall has a Review Score of 9.8 (9.812) out of 10, based on 14 reviews in the last 2 years. Over all time Hoyland Hall has 24 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Mum entered the home when her quality of life had suffered causing her mood her mood to be low. She was being regularly hospitalised due to uncontrolled pain. All this changed within a few short weeks. The variety and number of stimulating activities and quality of care in this home are outstanding.
The home looks after its staff: consequently, many of them have worked there for years. Valuing experience means their staff are exceptional and provide the residents with a loving and happy home. My mum loves it. She tells us 'I have my life back'. She looks like herself again! Well-groomed, well-dressed, well-fed, with a big smile on her face. The food is excellent. Mum apparently enjoys her cooked breakfast every day (often having seconds). It is no trouble to whip up something else if today's menu is not to Mum's taste. Mum was not eating properly before, but now she is thriving. Hoyland Hall was the best choice we could ever make for Mum.

Reply from Dragos Baciu, Founder, Business Development Director at Hoyland Hall

We would like to express our gratitude for taking the time to leave such a positive review of our care. Your kind words mean a lot to us, and we are delighted to hear that your mother is well looked after during her time with us. It is especially heartwarming to know that you spoke highly of our staff. We strive to provide the highest level of care and support to all our residents, and it is truly rewarding to receive such positive feedback. Your review serves as a great source of motivation for our team as we continue to work towards providing exceptional care and creating a warm and welcoming environment for all our residents. Thank you once again for your kind words and for sharing your experience with us. We are truly grateful for your support and look forward to serving you and your loved ones in the future.


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Overall Experience  Overall Experience 5.0 out of 5

We initially brought Dad to Hoyland Hall for just a short respite stay, but 15 months later, he has thrived, and we can't imagine him anywhere else. At the time, he seemed lost, with no real spark. Hoyland Hall has provided him with over a year of exceptional care, not just physically, but also emotionally.
We truly believe it's extended his life. The staff here are incredibly dedicated. Their passion for resident well-being shines through in every interaction. Their consistent presence, with minimal turnover, fosters a genuine sense of trust and allows families like ours to have complete confidence in the care Dad receives. It's a beautiful blend of caring professionalism - the best of both worlds. Thank you, Hoyland Hall, for giving Dad a renewed sense of purpose and for giving us, his family, immense peace of mind.

Reply from Dragos Baciu, Founder, Business Development Director at Hoyland Hall

Thank you kindly for sharing your experience with us. Feedback like yours motivates us to continuously improve our services and enhance the quality of care we provide. We are truly grateful for the opportunity to care for your loved one and appreciate the trust you have placed in us. Our dedicated staff works tirelessly to ensure the well-being and comfort of all residents, and your kind words serve as a testament to their hard work and commitment. Thank you again for choosing us and for taking the time to share your positive experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff are genuinely lovely to all the residents, they have patience, optimism and resilience in spades. They organise so many activities to keep residents engaged as much as possible. It's a relief to know my grandma is looked after and safe in their hands.

Reply from Dragos Baciu, Founder, Business Development Director at Hoyland Hall

Thank you kindly for your feedback. We are glad your grandma is looked after and enjoys all the activities with the staff.


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Overall Experience  Overall Experience 4.0 out of 5

Over the last few years there seems to be an increasing problem with communication.
Be it not being informed about illness, differing interpretations of illness by staff, items required by residents i.e clothing, toiletries or in the not too distant past, reserving a time and date to visit only to
be told you weren’t expected when you got there.
Another example was each member of staff’s interpretation of rules as Covid restrictions were gradually eased.
Please have one song sheet for all, then all sing from it.
There seems to be only one member of staff who you can ask a question and get an answer. If she isn’t around to ask, you can waste your time.
That said, I wouldn’t want my father to be anywhere else at this time in his life. The staff at Hoyland Hall help make that decision easy.
He is, although confused, very happy and comfortable in his surroundings. Made even more so by the increase in activities he now gets involved in.

Reply from Dragos Baciu, Founder, Business Development Director at Hoyland Hall

Thank you kindly for your feedback. We really appreciate you sharing your perspective and we’ll definitely take some actions on all of the raised concerns. Providing the best care for your father will always be our priority and we're happy that he feels safe and enjoys our range of activities provided by Hayley.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Hoyland Hall for over 3 years and during this time she was very well looked after by the caring and professional staff. When her mobility decreased the staff managed her condition and kept us informed and consulted us about the best ways to keep her safe. She very much enjoyed
the activities offered and the food.

Reply from Dragos Baciu, Founder, Business Development Director at Hoyland Hall

Thank you for kindly for your positive review. We are glad to hear that your mother was looked after and happy in our care, she is definitely missed by everyone. Thank you for choosing us.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was initially placed at Hoyland Hall by the hospital for respite after breaking her hip and wrist, she is now a permanent resident due to mobility issues which says a lot as I wouldn't leave her in a place where she wasn't cared for properly and in safe hands. Mum is always clean and in her own
clothes which means a lot to me as I know it is a big issue in other care homes. The staff are amazing and the activity coordinator keeps the resident's minds and bodies active with all the different activities/events she organises. The rooms are a bit dated for me but are always warm and very clean.
I would definitely recommend Hoyland Hall to anyone needing a care home for their relatives. Thank you to all the staff!

Reply from Dragos Baciu, Founder, Business Development Director at Hoyland Hall

Thank you kindly for your feedback. We are glad to hear your mother feels safe and happy in our care, it is such a pleasure to look after her. Our near future plans will include upgrading all of the surroundings for everyone to enjoy them even more. We will make sure that this review will be shared with all of the team, they will love reading it.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care that takes place at Hoyland Hall. The staff go above and beyond and the activities and extra things they do go to show their dedication to their job and the residents. The recent Christmas activities and online virtual Christmas Calendar brought a tear to my eye and seeing it
all on social media updated is great for the families of the residents I feel too. I feel my dad has settled in so well and is treated as an individual with respect and decency whilst also getting what needs to be done in terms of medication and personal care. I spread the word about how good this place is. I do wish Dad's room was a little bigger to fit in his own chair from home but it can’t be helped. Although the decor of the bedrooms is a little dated, everything that matters is excellent and it’s not something that dad is bothered about and that’s what matters. I feel assured dad is in safe hands and I am called if anything is wrong or need to be notified of. Thank you.

Reply from Dragos Baciu, Founder, Business Development Director at Hoyland Hall

Thank you kindly for your valuable feedback. We appreciate the time you took to share your feedback. We are grateful to hear that your father settled in so well and he enjoys all of the activities provided by Hayley. Our plan for the near future is to go through another design project and create the best possible surroundings for everyone to enjoy the most. We will share this lovely feedback with all of the staff as they will love reading it.


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Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident of Hoyland Hall and has been for a long while. The standard of care and compassion she receives is second to none. The staff go above and beyond for her and all other residents. The activity therapies are brilliant and all are encouraged to join in. I would recommend this home to
anyone and everyone.

Reply from Dragos Baciu, Founder, Business Development Director at Hoyland Hall

Thank you for taking the time to write your review. Thank you also for your positive comments regarding our lovely team, it means a lot to them. We promise to keep the same standards of care and also become better and better.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care and support that my dad has received since he became a resident in November 2022.
All the staff members go above and beyond to do their upmost to ensure each and every resident is looked after.
The activities are varied and they try to do different themes too.

Reply from Dragos Baciu, Founder, Business Development Director at Hoyland Hall

Thank you kindly for your positive feedback. We are delighted to hear your dad received the best care and support in the past year. We'll make sure this review is shared with all the staff and they will get the appreciation they deserve for their continuous hard work.


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Overall Experience  Overall Experience 4.0 out of 5

Mum has not been living here long but so far she has been well taken care of. The staff are brilliant as are the activities they do with them. If I had any complaint it would just be that the rooms are somewhat dated and could do with brightening up, they can still be made cosy for the residents with
a few of their own possessions.
I am so far happy with my choice having it been a very hard decision to make for Mum, the staff have also helped me come to terms with it which I am grateful for.

Reply from Dragos Baciu, Founder, Business Development Director at Hoyland Hall

Thank you kindly for your review, it means a lot to us all. We appreciate everything you mentioned and we aim to offer the best of care and environment for your loved ones.


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Overall Experience  Overall Experience 5.0 out of 5

I would definitely recommend Hoyland Hall to anyone needing a care home for their relatives, the staff are so kind and caring and go out of their way to accommodate residents and visitors. My cousin is comfortable and settled which is a great comfort to the family.

Reply from Dragos Baciu, Founder, Business Development Director at Hoyland Hall

Thank you kindly for your feedback. This positive feedback is the best way to reward a wonderful staff for their hard work.


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Overall Experience  Overall Experience 5.0 out of 5

I've got to say Hoyland Hall was fantastic with my mum's short stay there. They went above and beyond to help us before she sadly passed away... simply the best care home, I know people who moved their relative in there when I told them how good it was.

Reply from Dragos Baciu, Founder, Business Development Director at Hoyland Hall

Thank you kindly for your feedback. Even if your mother's stay was short we are grateful she enjoyed it. We will give our best for the relatives who were told to move with us.


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Overall Experience  Overall Experience 5.0 out of 5

My mum resided at Hoyland Hall after being in hospital for a month for oral cancer, feeding and mobility issues. I was slightly dubious at first, with care homes having had so much bad press. However, my faith has now been restored after experiencing Hoyland Hall.
Every single member of staff have
cared professionally and personally for Mum in every way required. They showed so much compassion and empathy for Mum and nothing was ever too much trouble.
My dad and I visited Mum daily (on separate times of day) and each time staff were so accommodating. They always took time to chat to us and made us feel so welcome and updated us on Mum's progress.
The home itself is very clean, well resourced, and you can tell all food is home-made (accommodating Mum's soft food diet). I have so much praise for Hoyland Hall and all the staff there.

Reply from Sharon Singer, Chief Operating Officer at Hoyland Hall

Thank you so much for your lovely feedback. It is always so rewarding to hear comments like these to pass on to our wonderful care staff who work so hard. Kind regards, Chief Operating Officer.


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely beautiful place and the professional staff couldn't do enough for my father-in-law in his last days after a horrible experience with another care home. They went above and beyond at the height of Covid to include us in everything. Top class.

Reply from Sharon Singer, Chief Operating Officer at Hoyland Hall

Thank you for sharing this lovely feedback with us.


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Overall Experience  Overall Experience 5.0 out of 5

First of all please accept my apologies for the delay in this review.
I cannot thank all staff for the care and companionship they showed my mum in her last few days at Hoyland Hall. Mum had dementia and it took her very quickly but the care they showed me and my family by letting us be at her bedside
24 hours for over 4 days we can never thank them enough for. Definitely recommend Hoyland Hall and again thank you all.

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Overall Experience  Overall Experience 5.0 out of 5

Hoyland Hall took care of my father in law came for three days before he sadly passed away. the home was clean and spotless and highly decorated. The staff were polite, courteous and obliging. They went above and beyond to make your time here comfortable. We have no complaints regarding anything Hoyland
Hall. It is a first-class home that offers a first-class service

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Overall Experience  Overall Experience 5.0 out of 5

My Mum came to this care home in early June, after being in a different care home. From day one, my family and I were very impressed by the care staff and every aspect of the home. Myself, I visit the care home three times a week and go home feeling very happy and at ease that my mother is being very
well cared for. Thank you to all at Hoyland Hall care home.

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Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted here from the hospital on end-of-life care. The consultant gave us approximately six weeks. The staff at Hoyland Hall could not have been nicer. They took great care of not only him but me also. Cups of tea and homemade buns or cake were always offered. My husband's needs were
taken care of quickly and to a high standard. All of the girls were friendly and are easy to talk to. They took my husband to their heart and I am so grateful. After seven weeks in hospital, it was lovely to see his last days were some of his best days. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

Nothing is too much trouble, the staff fo above and beyond to make sure the resident's needs are met. Their dedication is to be commended.

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Overall Experience  Overall Experience 5.0 out of 5

Beautiful care home, mother has improved, in such a short time she's happy, thank you.

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Current Review Score: 9.8 (9.812)

Overview of Review Score

The Review Score of 9.8 (9.812) out of 10 for Hoyland Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.812 for Hoyland Hall is calculated as follows: ( (135 Excellents x 5) + (29 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 165 Ratings = 4.812

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hoyland Hall is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Apr 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Gillian

Gillian Venables

Job Title: Home Manager

Joined: 2001

Gillian has been the heart and soul of Hoyland Hall Care Home serving as the dedicated and caring care home manager.


Gillian began her journey at the Hoyland Hall Care Home 23 years ago as a dedicated care assistant, driven by a passion for helping others and a deep commitment to providing the best possible care for the residents. Through hard work, perseverance, and a strong sense of purpose, she steadily worked her way up the ranks, taking on increasing responsibilities and challenges along the way. Gillian's story serves as a testament to the power of dedication, perseverance, and a genuine desire to make a difference in the lives of others.


Her commitment to the well-being of both the residents and staff has earned her the respect and admiration of everyone in the facility.


She goes above and beyond to ensure that each resident receives personalized care and attention, taking the time to listen to their stories, concerns, and needs. Her genuine empathy and patience make her a trusted confidante for many of the residents, providing them with comfort and reassurance in their golden years.


Gillian remains steadfast in her dedication to creating a safe, loving, and enriching environment for both residents and staff. Her passion for caregiving, coupled with her unwavering work ethic, sets her apart as a truly exceptional care home manager who embodies compassion, dedication, and resilience. Hoyland Hall Care Home is not just a place of residence, it is a true home, thanks to the caring leadership of Gillian.


Wendy

Wendy

Job Title: Deputy Manager

Wendy, the deputy manager of Hoyland Hall Care Home, is a shining example of professionalism and care in the field of senior living. Her dedication to the well-being of the residents and her commitment to upholding the highest standards of care make her an invaluable asset to the facility.


Wendy's attention to detail and thoroughness in her work ensures that every resident's needs are met with precision and compassion. Her calm demeanour and strong leadership skills create a sense of stability and trust among the staff, fostering a harmonious and supportive work environment. Wendy's ability to balance empathy with efficiency allows her to address challenges with grace and efficacy, always putting the residents' comfort and happiness at the forefront. Her exemplary work ethic and genuine concern for others make her a role model for her colleagues.


Diane

Diane Vickers

Job Title: Head of Care

Joined: 1991

Diane is a dedicated and compassionate individual who has been the heart and soul of Hoyland Hall for over 30 years. With a warm smile and a nurturing presence, she has made a lasting impact on the residents, their families, and the staff.


Having started her career as a caregiver, Diane's journey to becoming the Head of Care is a testament to her commitment to providing the highest quality of care. Her deep understanding of the needs of the residents, coupled with her leadership skills, has earned her the respect and admiration of all who know her.


Diane is known for her patience, empathy, and ability to create a sense of community within the care home. She is always there to lend a listening ear, offer a comforting word, or celebrate the small victories with her residents and staff.


Beyond her regular duties, Diane dedicates her weekends to organizing fundraising events and initiatives to support the residents. Her commitment to enhancing the lives of those under her care knows no bounds, and her unwavering dedication serves as an inspiration to all who have the privilege of knowing her.


Over the years, Diane has faced challenges and triumphs, but her dedication to improving the lives of others has never wavered. Her legacy at Hoyland Hall is one of kindness, integrity, and a genuine passion for caring for others.


Hayley

Hayley Jamel

Job Title: Activities Coordinator

Joined: 2023

Hayley, the activities coordinator at Hoyland Hall, is a remarkable individual whose dedication and compassion shine through in everything she does. With a heart full of warmth and a mind brimming with creativity, she embodies the essence of putting the residents first before anything else.


Hayley's passion for her role radiates as she tirelessly works to ensure that the residents at Hoyland Hall experience joy, fulfilment, and companionship in their daily lives. She goes above and beyond to create engaging and meaningful activities that cater to the diverse interests and needs of each resident.


Her creativity knows no bounds as she designs innovative programs that spark excitement and laughter among the residents. From arts and crafts sessions to virtual cruises, Hayley infuses every activity with a personal touch that reflects her caring nature.


In the heart of Hoyland Hall, Hayley stands as a beacon of light, spreading joy and love to all who cross her path. Her unwavering commitment to putting the residents first and her boundless creativity make her an indispensable part of the community, enriching the lives of those she touches with her caring spirit.


Frequently Asked Questions about Hoyland Hall

What types of Care is Hoyland Hall registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hoyland Hall provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Sheltered Housing & Own GP if required are other types of care provided.

How many Rooms does Hoyland Hall have?

There are 44 Single Rooms.

What are the Facilities & Services at Hoyland Hall?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hoyland Hall to the centre of Barnsley?

3.6 mile(s) as the crow flies, distance by road may be significantly further.