All visits are undertaken in the visiting pod - bookings are taken over the phone to reserve a time
Parking is available on site
Prospect House Care Home has a Review Score of 8.8 (8.844) out of 10, based on 5 reviews in the last 2 years. Over all time Prospect House Care Home has 13 reviews.
Review from S B (Son of Resident) published on 8 November 2024
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Review from D M (Daughter of Resident) published on 6 November 2024
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Review from C W (Daughter of Resident) published on 28 October 2024
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Review from G M (Son-in-law of Resident) published on 25 October 2024
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Review from Beverley L (Niece of Resident) published on 26 March 2024
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Review from M N (Son of Resident) published on 3 February 2022
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Review from Karen L (Daughter of Resident) published on 3 February 2022
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Reply from Billy Dulay, Director at Prospect House Care Home
I'll pass your kind words onto the staff, it was a pleasure looking after your Dad. Thank you.
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Review from J B (Power of Attorney of Resident) published on 27 January 2022
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Review from Karen C (Daughter of Resident) published on 14 July 2021
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Reply from Billy Dulay, Director at Prospect House Care Home
Thank you, Karen, for your kind words; I will pass them onto the staff.
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Review from Peter M (Son of Resident) published on 15 April 2021
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Reply from Billy Dulay, Director at Prospect House Care Home
Thank you Peter for your kind words, I will pass them onto the staff.
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Review from Kevin W (Son of Resident) published on 3 April 2021
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Review from Tracy K (Daughter of Resident) published on 23 March 2021
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Review from Shirley (Daughter of Resident) published on 12 December 2016
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The Review Score of 8.8 (8.844) out of 10 for Prospect House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.586 for Prospect House Care Home is calculated as follows: ( (34 Excellents x 5) + (24 Goods x 4) ) ÷ 58 Ratings = 4.586
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.258 Points relating to the number of positive Reviews for Prospect House Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 5 Positive Reviews ÷ 6.6 = 0.758
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Jan 2024
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Job Title: Manager
Joined: 2000
Donna is the most established & renowned manager within the Barnsley District, with over 20 years of service to Prospect House.
She has a very hands on approach splitting her time where she feels necessary between the care floor and office.
She is dedicated and talented professional, with high placing qualifications, skills and experience, she has a far-reaching knowledge of care standards and health and safety legislation. Can effectively lead, train, supervise and motivate a team as well as carry out placement assessments and risk assessments for individual service users, formulating individual care plans and ensuring these are met by staff the team.
Job Title: Senior Care
Joined: 2004
Janet has provided first-rate service and care for elderly residents in the homes for the past 17 years as a caregiver within Prospect House; preparing meals, assisting with bathing and hygiene, running errands, doing laundry, cleaning, driving, and aiding with exercise and physical therapy
Performing first aid, taking vital signs, administering medications, and initiating emergency response procedures when necessary, Utilizing various lifts and transports, wheelchairs, and stairlifts
Observing, tracking, and documenting any changes in residents ’health, behavior, and emotional state. Establishing solid and trusting relationships through exceptional communication and interpersonal skills and an empathic and supporting attitude