Riverside Residential Care Home

Camborne Way, Monk Bretton, Barnsley S71 2NR
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9.8 81 Reviews
  • Riverside Residential Care Home, Barnsley
Riverside residential home in Barnsley, South Yorkshire, specialises in the care of elderly residents with a wide range of needs, including dementia support.

The home has rooms decorated to high standards, with modern furnishings and fittings.

A number of spacious communal areas provide a focal point for residents to spend time. It is here that they participate in activities and visiting entertainment.

An activity coordinator prepares a programme of events that changes daily, appealing to individual interests and hobbies, with an aim to provide as varied and engaging a lifestyle as possible.

The home regularly exchanges with local community groups, such as visits from the nearby school. There are landscaped gardens, which are pleasant and secure for short walks and fresh air.

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Care Provided by Riverside Residential Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 50 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Motor Neurone Disease
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sue Pickersgill (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 1

Funding & Fees Guide for Riverside Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


Riverside Residential Care Home Reviews (81)

Total of 81, showing 1-20
9.8

Riverside Residential Care Home has a Review Score of 9.8 (9.798) out of 10, based on 28 reviews in the last 2 years. Over all time Riverside Residential Care Home has 81 reviews.

Overall Experience

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Date Published

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Review from D W (Son of Resident) published on 20 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care given from brilliant patient staff who always go the extra mile always with a smile and a sense of humour. They always treat the patients with dignity and kindness. They are always trying to involve them with games and crafts making things, having entertainment too .
The food always
looks very good too .
Well done to everyone involved in the care home .

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind review this will be passed onto our team.


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Review from S S (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in another care home for 4 years, she was treated so badly that she ended up in hospital for 3 weeks I hate that it took some thing like that to happen for me to find Riverside Care home. Since being here she has had the very best care, she is happy and smiling again, and the staff takes
pride in their job. They treat the residents with love and care. I really can't praise them enough.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind words this will be passed onto the team.


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Review from Rachel B (Daughter of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved here after failings in another care home. Wow, what a difference. Excellent leadership filters through the whole team and dad was treated with dignity and respect. He sadly died at Riverside where he received excellent end-of-life care.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind words this will be passed onto the staff team.


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Review from M L (Wife of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first phone call enquiry I felt that the home would be caring and friendly, which has proved to be so. Even though my husband can be very difficult, they always reassure me that he is not a problem they can't overcome. That is a great comfort to know that he is well cared for and safe means
everything. All the staff have time to look out for him and for me when I visit and even though it is early days I know he is in the right care.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind review this will be passed onto the team.


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Review from Trish L (Daughter of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a difference. Mum came as a new resident after hospital caused by a previous home's lack of care. She is now thriving in this fantastic home. Greatly improved in health and happiness.
The staff are second to none, led by the manageress. They really put the care into care home.
We are so happy
our mum now lives here. Thank you all.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words. We will ensure your comments are shared with the team at Riverside.


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Review from Kathleen B (Wife of Resident) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Riverside Care Home is the best I have been in since my husband became ill over the last 7 years he has been in Riverside for over 12 months and in our experience I have found the rare is second to none. All the staff and management are so caring and compassionate, the home is spotlessly clean, the
bedding is changed on a regular basis at least 4 times a week and the food they all say is gorgeous. What is outstanding is how much care is given in giving medication to all residents and care for their safety for residents and visitors with much appreciation.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind review this will be passed onto the team.


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Review from David B (Husband of Resident) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife began her stay at Riverside 6 months ago. Any judgement of Riverside should be within the context of dealing with someone with advanced Alzheimer vascular dementia. Riverside cannot stop this deteriorating but the improvement in her living with it since being resident has been remarkable and
something I could not have achieved alone. She now participates in social activities and responds to most interventions and activities, which previously she would not. This is due to the environment, personnel involved, and strategies deployed. It is easy to criticise minor factors which do not please but I do believe that the staff at Riverside do everything humanly possible to allow as normal an existence as possible. The manager is approachable and sets a leadership example which resonates throughout the whole team. The rooms would benefit from air conditioning in warm weather but personal care, relationships and team work are far more important than buildings.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind words this will be passed onto the team.


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Review from Alison M (Daughter of Resident) published on 6 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My overall experience of the care home has been upsetting. For the first 3 months mum was well cared for and I had no concerns.
From January 2023 onwards her care has been inconsistent. The first incident was forgetting to inform me of Mum having the flu. On 3 occasions I had to inform the Doctor of
mum being unwell due to the care home not being proactive, mum needed medical attention for a water infection, pressure sore and itchy skin. When visiting I would often have to ask for her pad to be changed despite being advised that staff were checking mum frequently, even on the day I moved mum she needed changing. Mum's nails were dirty and long. Often Mum's bedding was dirty, once left soaked in urine. Not all Staff were vigilant enough to keep mum safe one staff member advised that mum had been covered in powder. I found glass in her drawer yet staff still advised me that they could keep Mum safe.
Despite numerous complaints, mum's level of care wasn't good enough at this care home.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for you review I'm sorry that you feel the care provided was not to standard. To provide reassurance to yourself I am aware both the social worker and local safeguarding team visited the home on separate occasions following the complaint you made at the time. They both inspected the home, the resident's room and the documentation completed and were happy with the standards of care, they did not feel the same way as you have. Whilst of course you are entitled to your opinion I hope that having reassurance from independent professionals provides comfort that the quality of care was at a high level.


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Review from Toni C (Son of Resident) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently moved into this care home and we could not be any happier with everything at this time. Every member of staff we have met has been welcoming, accommodating and helpful and Mum has settled in really well. Nothing has been too much trouble for anyone. Mum has a lovely, clean room
and the personal attention she receives is first-class, would highly recommend.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind words this will be passed onto the team.


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Review from Alan D (Son of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been resident here for a few months and my sisters and I can’t speak highly enough of the caring ethos that resonates from the care home manager down through the staff. The peace of mind that we get knowing that Dad is really well looked after is most comforting. Excellent facility and
staff.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind words, this will be passed on to our team.


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Review from M T (Sister of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has come into Riverside and I couldn't be happier. She has been here, she has made friends and her outlook seems brighter. After meeting with the management team I was introduced to the staff. The staff are amazing, nothing is too much trouble. It's not an easy decision to make putting a relative
into a care home however I feel very at ease at Riverside. I am always made to feel welcome when visiting my sister.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind review, this will be passed onto the staff team.


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Review from C B (Wife of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Satisfactory experience, hardworking and caring staff. Clean, tidy home, nicely decorated. I find all levels of staff very helpful and knowledgeable. Nothing is too much trouble.

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Review from Deborah H (Daughter of Resident) published on 27 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia and has been treated with care, dignity and compassion like the caregivers would treat their own mum. If at any time I have had any concerns I have openly talked to the staff about it, or talked about anything, her door has always been open.
My mum came from another home that I
felt were not looking after her properly. I have felt safe knowing my mum is in Riverside. Even at end-of-life they kept asking after me and if I was okay.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind words this will be passed on to the staff team.


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Review from Hannah T (Daughter of Resident) published on 25 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Riverside Residential Care Home who does a fantastic job of looking after my mum who has a diagnosis of dementia. The staff are very caring and patient with her. They know her very well and she is not just a number. They manage her needs very well and she is always well looked
after. They ensure that her dignity is respected and she is always clean, dressed appropriately and her hair and nails are done. The staff do activities with her regularly to help stimulate her. Her room is lovely, decorated modern, light and airy and the staff ensure the temperature is just right for her according to the weather. She always has a fresh drink available which is topped up regularly and her meals meet all her nutritional needs. The home, itself, is very welcoming and the staff keep me informed and updated about her care. I couldn’t ask for better care.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, I will share your comments with the team at Riverside Care Home.


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Review from Catherine A (Daughter of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly rate this care home, the staff are always helpful and friendly and they respect and care for their residents very well. The facility is always clean, bright and welcoming and there are always different activities and events going on. I feel at ease and confident that this is a trustworthy establishment.
Many
thanks.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, we will share your comments with the home.


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Review from Jennifer W (Friend of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very dubious about my friends staying in any home at all, but after visiting for a number of weeks and I mean most days of that time, I needn't have worried so much. My friend settled in straight away, so visiting was a pleasure because there were no complaints. Because I came to see my friend
about every day I've seen it with my own eyes that the residents are fed, watered and looked after how they should be. So that is such a good thing, you don't have to go home worried at all.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind words, I will share your comments with the team at Riverside.


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Review from M T (Daughter of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visitors always receive a warm welcome when entering the home. I feel the staff are genuine and nothing is false or being hidden. Staff are opened and honest and other visitors feel the same, nothing is put on because visitors are there. Staff genuinely care for their residents, are respectful of their
needs and privacy and will go above and beyond if needs be. Staff are always visible and available for residents and will address any welfare issues as they arrive. If the alarm is triggered, staff respond instantly. Clearly, good policies and procedures are in place. The team are amazing with excellent leadership, and long may this continue.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind review this will be passed on to the staff team.


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Review from Debra K (Daughter of Resident) published on 7 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

These ladies were absolutely brilliant with my dad. He wasn’t there very long, but even in the short time he was, these ladies went above and beyond. I honestly can not thank them enough. My dad received the best possible care in the best possible place, from the most dedicated carers possible. The
two management ladies are so attentive and nothing was too much for them. They kept me calm, reassured me and gave me a cuddle when I needed it most. I truly do thank you.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind words, they will be passed on to the staff team.


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Review from A C (Daughter-in-law of Resident) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very approachable. Staff all very knowledgeable. Food very varied and appetising. All areas very clean. Activities very good and interesting. Rooms clean and safe with enough storage. All residents are acknowledged straight away.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind words. It will be passed onto the staff team.


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Review from Diane E (Daughter of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nannan was in Riverside for respite. She enjoyed all the activities and the friendly staff, who always had a smile on their faces. Management were warm and welcoming. The care my nannan received was second to none.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind review, this will be passed on to the staff team.


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Current Review Score: 9.8 (9.798)

Overview of Review Score

The Review Score of 9.8 (9.798) out of 10 for Riverside Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.798 for Riverside Residential Care Home is calculated as follows: ( (295 Excellents x 5) + (22 Goods x 4) + (6 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 332 Ratings = 4.798

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Riverside Residential Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Sue

Sue Pickersgill

Job Title: Home Manager

My name is Sue Pickersgill and I am the Home Manager here at Riverside Care Home. I have worked in the care sector for the past 25 years, and I have been the Home Manager at Riverside since September 2018.


Sue works closely with her team and likes to know that everyone who lives at Riverside has a happy, enjoyable and sociable life.


Sue and all the staff and residents at Riverside love to meet new people, so why not pop in and enjoy a cuppa and a chat?


Frequently Asked Questions about Riverside Residential Care Home

What types of Care is Riverside Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Riverside Residential Care Home provide?

Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Riverside Residential Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Riverside Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Riverside Residential Care Home to the centre of Barnsley?

1.2 mile(s) as the crow flies, distance by road may be significantly further.