Riverside Residential Care Home

Camborne Way, Monk Bretton, Barnsley S71 2NR
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9.8 81 Reviews
  • Riverside Residential Care Home, Barnsley
Riverside residential home in Barnsley, South Yorkshire, specialises in the care of elderly residents with a wide range of needs, including dementia support.

The home has rooms decorated to high standards, with modern furnishings and fittings.

A number of spacious communal areas provide a focal point for residents to spend time. It is here that they participate in activities and visiting entertainment.

An activity coordinator prepares a programme of events that changes daily, appealing to individual interests and hobbies, with an aim to provide as varied and engaging a lifestyle as possible.

The home regularly exchanges with local community groups, such as visits from the nearby school. There are landscaped gardens, which are pleasant and secure for short walks and fresh air.

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Care Provided by Riverside Residential Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 50 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Motor Neurone Disease
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sue Pickersgill (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 1

Funding & Fees Guide for Riverside Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


Riverside Residential Care Home Reviews (81)

Total of 81, showing 21-40
9.8

Riverside Residential Care Home has a Review Score of 9.8 (9.798) out of 10, based on 28 reviews in the last 2 years. Over all time Riverside Residential Care Home has 81 reviews.

Overall Experience

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  • 16
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Review from Lisa R (Daughter of Resident) published on 24 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have made the hardest thing a lot easier to deal with.
All staff are lovely.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind review this will be passed onto our staff team.


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Review from Shannon W (Granddaughter of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They have been looking after my grandad for just over 2 weeks, and they have helped him with everything from daily hygiene to eating and drinking and also with his mobility. The staff are wonderful and nothing is never an issue. They will try and solve the problem as quickly as they can. I thank them
for looking after him.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind review this will be passed onto the staff team.


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Review from S L (Granddaughter of Resident) published on 9 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I honestly can not thank this home enough. The care they provide to my nana is exceptional. The 2 managers are so helpful - nothing is ever too much for them. The care staff are attentive and always provide a warm friendly welcome. Nana has settled straight in and is so much happier. As a family - we
can not thank the managers and the staff at Riverside Residential Care Home enough.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you so much for your kind words. This will be passed onto the team.


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Review from S H (Father of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came into this home in December with Alzheimer's. The staff are so caring and go the extra mile to help residents and their families making sure both are ok. It's been really tough as a daughter to see my father ill, but going to see him, staff make it easier.

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Review from Mandy W (Granddaughter of Resident) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s one of the hardest decisions ever made, when that time comes for a loved one to go into a home.
My nana is 95 years young, and after living with my family for nearly 3 years, she needed more care than we could give her.
So now how do you choose?.
After looking around the others, and reading
reviews, I kept coming back to Riverside.
Hand on heart we have not regretted my nana moving in.
The staff are absolutely lovely, the events they put on are thoughtful and the residents love it.
It’s the closest thing to home is Riverside.
I know my nana is cared for, she is more stimulated than she was at home.
Thank you, Riverside for giving me reassurance that my beautiful nana is in the best care.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you so much for your kind review this will be passed onto the team.


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Review from R S (Daughter of Resident) published on 26 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been diagnosed with cancer and was on end-of-life care. We were very anxious as she didn't want to go into care she wanted to go home. However, within a couple of days of being at Riverside, she was settled and happily mixing with the other residents. As all our family were visiting and
we were more than the room could hold I asked if a larger room was available.
The staff were very helpful as one became available and she was moved which made her very happy. My mother commented and said it's just like being at home now. Every day my two brothers and I visited in the afternoon. Grandchildren of many visited in the evenings. My mother would be full of chat about the lovely carers and how helpful they had been.


All our family were so pleased we had made the best choice as mum was so happy as we were the carers the food the environment were brilliant and it was a lovely place for our mum to spend her last days. Where she felt the staff were doing their very best.


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Review from L B (Daughter of Resident) published on 22 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The treatment Mum received on her discharge from hospital to Riverside Care Home was particularly good. New equipment was installed ready for her return. Her room was clean, tidy and welcoming. The staff liaised well with the GP regarding pain control and kept me fully informed.

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Review from Jean H (Wife of Resident) published on 22 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went as a resident at Riverside Residential Care Home in January. Thankfully, it only took a few weeks for him to settle. The staff have been brilliant not only to him but to all residents, no matter if they are distressed or just awkward. I feel happy knowing when I visit, which is any time,
any day, that I will find the home loving and welcoming. I would recommend this home.

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Review from Gary M (Son of Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in care at Riverside Care Home for the past three weeks I find the staff and management most helpful and obliging nothing is too much trouble and the staff go beyond the call of duty.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words we will pass these on to the team.


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Review from L M (Granddaughter of Resident) published on 6 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grannie has been a resident at Riverside Residential Care Home for just over a year. She has settled in very well, she has a lovely bedroom where she can have her things around her and she is taken care of very well. Her room, like the home, is very clean and very warm. The carers, cleaners and management
are all attentive and kind and, my parents and my family and I are very glad we chose such a lovely care home for my lovely grannie.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words. Your comments will be shared with the team.


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Review from V L (Daughter of Resident) published on 4 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After having a dreadful time at another home in Barnsley I was worried to move mum. Mum took some time to settle in but the staff were patient and gave mum time to settle in and got to know the staff and other residents. We understand that at times mum is difficult but this is the illness and not mum.
We are so grateful to Riverside for looking after mum and putting my mind at rest knowing mum is looked after. Thank you so much.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind words this will be passed onto the team.


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Review from L E (Daughter of Resident) published on 29 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home overall is good. Dad has always been settled there. The manager is great with dad and he seems very happy. It's hard to get in touch by phone sometimes and you can't get enough information about how he is doing. We have had problems in the past but these were dealt with in the correct manner.
I would say they seem very short staffed but who isn't? The care system is shocking.

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Review from Tina B (Ex Family Member) published on 21 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited today to see my father in law and I witnessed the staff and manager giving a minute silence for a member of staff who had suddenly passed away which I felt was beautiful. The staff all wore something red which was the member of staff's favourite colour

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words. your comments will be shared with the team at Riverside.


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Review from Brian T (Husband of Resident) published on 13 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My review of the care home is most satisfied with the service to my wife. She has settled in and is as well as ever.
The activities are good and seem to be liked by everyone.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your comments. I will share your kind words with the team at Riverside.


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Review from Steven T (Son of Resident) published on 13 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic home.
Staff brilliant.
Mother has made a vast improvement since being here.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your comments. I will share your kind words with the team at Riverside.


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Review from Christine M (Daughter of Resident) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Riverside Residential Care Home is a caring environment where my mum feels safe and loved. As he daughter, I am confident that the care she receives is of the highest quality. She is treated with dignity and love and encouraged to fulfil her potential, and I am very happy that my mum is happy in Riverside.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your lovely feedback; it will be passed on to the staff team.


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Review from J T (Niece of Resident) published on 5 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie had respite care at Riverside Residential Care Home and had the best care given. She was happy, loved and well cared for, she will be returning as I know she was in caring hands. Thank you all so much.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, your comments will be shared with the team at Riverside.


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Review from P T (Mother of Resident) published on 5 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in respite care in early July at Riverside Care Home. The whole experience was really good. This was the first time for respite and I was happy with the staff, the team and the relationships in the home. If we choose to have respite again for my mother I would definitely contact Riverside.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, your comments will be shared with the team at Riverside.


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Review from A B (Granddaughter of Resident) published on 22 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding. My grandad was well looked after. All staff were friendly and helpful, always looking for ways to make everything better. Wouldn’t use any other care home after the brilliant experience I had here.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind review; it will be passed on to the team.


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Review from Kevin H (Son of Resident) published on 1 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional

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Current Review Score: 9.8 (9.798)

Overview of Review Score

The Review Score of 9.8 (9.798) out of 10 for Riverside Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.798 for Riverside Residential Care Home is calculated as follows: ( (295 Excellents x 5) + (22 Goods x 4) + (6 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 332 Ratings = 4.798

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Riverside Residential Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Sue

Sue Pickersgill

Job Title: Home Manager

My name is Sue Pickersgill and I am the Home Manager here at Riverside Care Home. I have worked in the care sector for the past 25 years, and I have been the Home Manager at Riverside since September 2018.


Sue works closely with her team and likes to know that everyone who lives at Riverside has a happy, enjoyable and sociable life.


Sue and all the staff and residents at Riverside love to meet new people, so why not pop in and enjoy a cuppa and a chat?