Riverside Residential Care Home

Camborne Way, Monk Bretton, Barnsley S71 2NR
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9.8 81 Reviews
  • Riverside Residential Care Home, Barnsley
Riverside residential home in Barnsley, South Yorkshire, specialises in the care of elderly residents with a wide range of needs, including dementia support.

The home has rooms decorated to high standards, with modern furnishings and fittings.

A number of spacious communal areas provide a focal point for residents to spend time. It is here that they participate in activities and visiting entertainment.

An activity coordinator prepares a programme of events that changes daily, appealing to individual interests and hobbies, with an aim to provide as varied and engaging a lifestyle as possible.

The home regularly exchanges with local community groups, such as visits from the nearby school. There are landscaped gardens, which are pleasant and secure for short walks and fresh air.

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Care Provided by Riverside Residential Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 50 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Motor Neurone Disease
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sue Pickersgill (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 1

Funding & Fees Guide for Riverside Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


Riverside Residential Care Home Reviews (81)

Total of 81, showing 41-60
9.8

Riverside Residential Care Home has a Review Score of 9.8 (9.798) out of 10, based on 28 reviews in the last 2 years. Over all time Riverside Residential Care Home has 81 reviews.

Overall Experience

  • 64
  • 16
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Date Published

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Review from Carol J (Sister of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always pleasant and helpful, nothing is too much trouble. My sister is very happy and settled, so glad we chose Riverside, we have peace of mind.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind words, it will be passed on to the team.


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Review from M B (Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been pleased with what I've seen and taken pleasure living here. the management team have a lot of time for me, and the staff are very caring and thoughtful.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind words, it will be passed on to the team.


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Review from Karen E (Daughter of Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always made welcome, staff very helpful.
Mum's happy, well-fed and clean.
We have peace of mind knowing she's safe and cared for.

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Review from M B (Friend of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very welcoming. The staff are friendly and all residents appear happy. The garden is nice to sit in. My friend says the meals are lovely. I always feel welcome when I visit, especially now we can go inside properly.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, your comments will be passed to the team at Riverside.


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Review from Sandra J (Daughter of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am extremely happy with the service given to my mother at Riverside Care Home. The staff are very caring and have always shown much kindness to my mother and me. I am especially pleased that the staff contact me regarding my mother's health and wellbeing. It is very reassuring to know that she is
so well looked after and happy.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind comments, I will pass these on to the team at Riverside.


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Review from Irene C (Sister of Resident) assisted by family/friend published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are helpful, home clean and tidy - thank you.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words. Your comments will be shared with the team at Riverside.


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Review from C W (Daughter of Resident) published on 31 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a good care home. Very clean. The staff are excellent. My dad has settled in perfectly. Could not wish for a better home for him.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words. Your comments will be shared with the home.


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Review from Katie (Daughter of Resident) published on 19 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum loves her 'flat' as she calls it. Riverside's garden rooms are beautiful with their own garden patios for mum to sit outside in her own space which she really enjoys. Perfect for her family to visit in the sunshine. Thank you, Riverside for all you do for mum.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words. We will share your comments with the team at Riverside.


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Review from Janet T (Daughter of Resident) published on 17 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very settled at Riverside. The staff are brilliant, the home is clean and tidy, the Manger is very approachable and always there when you need her. I always feel welcome when I visit mum. Very happy with her care.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your kind words we will pass this onto the team.


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Review from Michael M (Power of Attorney of Resident) published on 30 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since first contact with the manager of the home the whole team have been extremely helpful with everyone involved with our love one. Even in the strange times of covid I feel very safe with the policies and procedures they have in place.
Our love one says the meals are very nice and the staff are
very caring

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words. Your comments will be passed onto the team.


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Review from Debra A (Daughter of Resident) published on 29 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the level of care provided to my father by all the staff at Riverside. He is always clean and happy when I visit. All the staff know not only my father's name but also mine. They keep my dad engaged and chatting and go above and beyond in their kindness. One lady even went shopping
in her own time for pork pies because my dad mentioned he fancied one. They have regular activities and share lots of photos on Facebook. I couldn't wish for him to be in a nicer place.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your positive feedback this will be passed onto the team.


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Review from J W (Sister of Resident) published on 25 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had not seen my brother and sister-in-law since being admitted but found them happy in the home. The staff and management were excellent. Impressed overall knowing they are both well cared for.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind comments, I will pass these over to the home.


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Review from Matthew W (Son of Resident) published on 4 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring.
The home is clean.
Communication is always very good.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, I will pass your comments on to the team at Riverside


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Review from P W (Son of Resident) published on 25 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving my father into Riverside we have seen a real improvement, he is far brighter and much more alert. Riverside care for my father as a member of their family, all the care staff have been friendly, compassionate, helpful with nothing too much trouble.
The management is professional and well
managed, they have taken time to get to know my father and have a really good attitude which extends to all the staff.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your very kind review this will be passed onto our staff team.


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Review from Manda O (Daughter of Resident) published on 24 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone friendly. Good care.
Ring me when she is not good to know she is safe.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, I will pass on your comments to Riverside.


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Review from Nicola O (Granddaughter of Resident) published on 19 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good care
Everyone friendly
Feel happy leaving nan
Keeps us informed.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, I will pass on your comments to Riverside


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Review from P B (Wife of Resident) published on 10 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the carehome very well run, clean and friendly.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, I will pass on your comments to Riverside.


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Review from Kay V (Daughter-in-law of Resident) published on 6 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law moved to Riverside in July 2021 with dementia and partial sight. She came to Riverside for convalescent care after spending several weeks in hospital due to falling and breaking several bones; and after just a couple of weeks in Riverside she was looking brighter, fitter and happier
than even before she'd had her fall. Due to Covid restrictions, we haven't had a proper visit yet, but we can talk to her via her bedroom window and she looks clean, well-dressed and very well cared for. It sometimes takes a few attempts to contact people by phone, but overall I am impressed by the great quality of care and the attitude of all staff.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, I will pass on your comments to Riverside.


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Review from Alan B (Husband of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since my wife has been in Riverside the staff have been very kind to me knowing how upset I was having to put my wife in care. She has dementia and she could not understand why I was leaving her there so she could not settle but the staff with patience and understanding she settled down, and now
is very happy and she loves it at Riverside and that has made me very happy.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, I will pass on your comments to Riverside.


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Review from J C (Niece of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first contact with Riverside everyone has been helpful and considerate. My aunty settled in and has been happy at Riverside from day one.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, I will pass on your comments to Riverside.


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Current Review Score: 9.8 (9.798)

Overview of Review Score

The Review Score of 9.8 (9.798) out of 10 for Riverside Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.798 for Riverside Residential Care Home is calculated as follows: ( (295 Excellents x 5) + (22 Goods x 4) + (6 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 332 Ratings = 4.798

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Riverside Residential Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Sue

Sue Pickersgill

Job Title: Home Manager

My name is Sue Pickersgill and I am the Home Manager here at Riverside Care Home. I have worked in the care sector for the past 25 years, and I have been the Home Manager at Riverside since September 2018.


Sue works closely with her team and likes to know that everyone who lives at Riverside has a happy, enjoyable and sociable life.


Sue and all the staff and residents at Riverside love to meet new people, so why not pop in and enjoy a cuppa and a chat?