Royal Court Care Home

22 Royal Court, Hoyland, Barnsley S74 9RP
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9.0 25 Reviews
  • Royal Court Care Home, Barnsley
Royal Court Care Home, located in Barnsley, offers a warm and welcoming environment for its residents. With a capacity to accommodate 44 individuals, each resident enjoys the comfort and privacy of their own en-suite bedroom.

The care home provides a range of facilities to meet the diverse needs of its residents, including communal areas for socialising and activities, beautifully landscaped areas for relaxation and outdoor enjoyment, a dining area serving nutritious meals. The professional and compassionate staff at Royal Court Care Home are committed to providing personalised care and support to ensure the well-being and comfort of all residents.

Long-term needs are incorporated with person-centred methods, while the home also reaches out to the needs of the local community by offering respite care and a day centre service.

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Care Provided by Royal Court Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Owner
  • Healthmade Ltd
  • Person in charge
  • Louise Walton (Interim Registered Manager)
  • Admission Criteria
    • NHS Emergency referalls accepted
    • Ages from 18 to 105
  • Room Information
    • Single Rooms (44)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 1

Funding & Fees Guide for Royal Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £920 – £1,000
    • Self-Funded Residential Dementia Care £920 – £1,000
  • (these prices are only a guideline, please contact Royal Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Ample parking available on site.


Royal Court Care Home Reviews (25)

Total of 25, showing 1-20
9.0

Royal Court Care Home has a Review Score of 9.0 (9.030) out of 10, based on 14 reviews in the last 2 years. Over all time Royal Court Care Home has 25 reviews.

Overall Experience

  • 14
  • 7
  • 1
  • 0
  • 3

Date Published

25
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3
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11

Review from J C (Daughter of Resident) published on 6 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sisters and I have been to quite a few events organised by the home. We are always made to feel welcome. We can see that Mum is happy and cared for really well.
We are pleased photos can be seen on social, so we know what goes on. We feel happy that Mum is in safe hands and loved.

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Review from H G (Wife of Resident) assisted by family/friend published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The carers are excellent, they are kind and understanding. They treat him with dignity and that is so important to us as well as him. I haven't commented on activities as my husband doesn't take part or join in, through no fault of the staff. He has never joined in or been sociable.

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Review from Peter P (Son of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care my mother receives at Royal Court, the staff are kind and helpful and the food is excellent. I do not worry about her as she is in safe hands.

Reply from David Anyakwo, Operations Director at Royal Court Care Home

Dear Peter, Thank you so much for taking the time to leave such a positive review of our care home. We greatly appreciate your kind words and are thrilled to hear about your satisfaction with the care your mum receives. At Royal Court Care Home, we strive to provide quality and outstanding care, and it is incredibly rewarding to know that our efforts have made a positive impact on your experience. Your feedback serves as motivation for our team to continue delivering the highest level of quality care to all our residents. If you ever have any questions, concerns, or further feedback, please don't hesitate to reach out to us. We are always here to assist you and ensure that your experience with us remains exceptional.


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Review from Cherrelle A (Daughter-in-law of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

A family member was placed in this care home and didn't get any of his needs met, there were a lot of hygiene issues which had a massive impact on his health and mental health. There was no care or understanding regarding his needs and support. At times some carers even had to be prompted to clean him
as he had been left weeks without a shower and also a lot of times was left in his own excrement. There were no activities carried out during the 3 months he was in this care home except for one at Christmas. There were some carers who were caring and did try their best but there were a few who didn't care and just left the residents and didn't really make much effort with any of the residents. I would not recommend this home at all.

Reply from David Anyakwo, Operations Director at Royal Court Care Home

Dear Cherrelle, Thank you for taking the time to share your feedback regarding your family members' experience at our care home. We genuinely appreciate your input, as it allows us to address areas of concern and continuously improve the quality of care we provide. We are truly sorry to hear that your experience did not meet your expectations. Please know that providing exceptional care and ensuring the comfort and well-being of our residents are our top priorities. Your feedback is invaluable to us, and we are committed to addressing the issues raised. I contacted your family member's partner on the 5th of March 2024 to discuss the concerns regarding the care your family member received, and I have sent out correspondence to her by post, addressing all the issues raised. Your insights were helpful, and we have identified areas for improvement and implemented necessary changes to enhance the overall quality of our services. Thank you for bringing your concerns to our attention.


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Review from Carole T (Partner of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

1st of all I noticed my partner's feet really bad, which we took photographs of because they looked really bad and unclean. We told staff about this who didn't seem professional about it and left us to clean him down. I asked when he last had a shower and in the 4 weeks he'd spent there by that time.
He had not been showered. After this incident, the carers stepped up and my partner was looking cleaner, his feet were also healing as we were seeing to them daily. This was detrimental to my partner's health to move him from pillow to post. I decided to let this ride as the carers had stepped up a lot. However, after reviews had gone out he was starting to be neglected badly. There were wet and messed up clothes just slung in his wardrobe, his room stunk vile and he was left raging and confused. This has had a massive impact on his health because since leaving he has improved dramatically and the staff at his new home love the kind gentle man he is.

Reply from David Anyakwo, Operations Director at Royal Court Care Home

Dear Carole. Thank you for taking the time to share your feedback regarding your partner's experience at our care home. We genuinely appreciate your input, as it allows us to address areas of concern and continuously improve the quality of care we provide. We are truly sorry to hear that your experience did not meet your expectations. Please know that providing exceptional care and ensuring the comfort and well-being of our residents are our top priorities. Your feedback is invaluable to us, and we are committed to addressing the issues you have raised. I contacted you on the 5th of March 2024 to discuss the concerns you had regarding the care your partner received and I have sent out correspondence to you by post, addressing all the issues you have raised. Your insights were helpful, and we have identified areas for improvement and implemented necessary changes to enhance the overall quality of our services. Thank you again for bringing your concerns to our attention.


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Review from A W (Relative of Resident) published on 21 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The more experienced staff who have been there a long time are absolutely wonderful, so caring, very approachable and friendly to the family. The only problems I have with Royal Court is not always answering the phone or the door in a timely manner. The only other thing is the lack of activities to
keep residents' minds active and a lack of any type of physical activity (armchair exercises for example). I would like to be able to make a drink like we used to be able to do.

Reply from Dragos Baciu, Founder, Business Development Director at Royal Court Care Home

Thank you for taking the time and leave us a review. We are grateful for your kind words and we'll take your suggestions into consideration.


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Review from Andrew W (Son of Resident) published on 14 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I really cannot fault Royal Court, my mum has been in there for the last 4 weeks and just come home this afternoon. The management and staff are so knowledgeable about the residents and are extremely friendly and accommodating. On visiting my mum, I was always made to feel welcome. I was allowed to
take my mum out at weekends with no restrictions on times etc. The food and activities are also very good.
If my mum has to go in a home full time, I would choose Royal Court as would she. I really appreciate what a tough job the staff do, I certainly couldn't do it and yet they all do it with such good humour and care.

Reply from David Anyakwo, Operations Director at Royal Court Care Home

Thank you so much for taking the time to leave such a positive review of our care home. We greatly appreciate your kind words and are thrilled to hear about your satisfaction with the care your mum receives. At Royal Court Care Home, we strive to provide quality and outstanding care, and it is incredibly rewarding to know that our efforts have made a positive impact on your experience. Your feedback serves as motivation for our team to continue delivering the highest level of quality care to all our residents. If you ever have any questions, concerns, or further feedback, please don't hesitate to reach out to us. We are always here to assist you and ensure that your experience with us remains exceptional.


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Review from C W (Son-in-law of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with all aspects of the care home. It was clean and tidy and the staff are friendly and helpful. The personal bedroom is clean and comfortable.

Reply from Logan Sands, Deputy Manager at Royal Court Care Home

Thank you for your response.
The staff of Royal Court Care Home appreciate this.


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Review from S H (Daughter of Resident) published on 16 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was referred to Royal Court Care Home after a fall for respite care in March 2023. The staff at the home were and are brilliant, they looked after him like he was their own father. I have nothing but admiration for them and for all they do. Sadly my dad passed away in the home on 2 May 2023 and
the night staff on duty looked after myself and my family members.

Reply from Dragos Baciu, Founder, Business Development Director at Royal Court Care Home

Thank you for your kind words and the staff appreciation, it means a lot to us. We hope you and all your family are doing well. May your wonderful father be rest in peace.


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Review from Brian B (Husband of Resident) published on 25 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly, they see to my wife's needs and keep her safe. I have no complaints, nothing is ever a problem.

Reply from Sharon Singer, Chief Operating Officer at Royal Court Care Home

Thank you for sharing this positive review, it means a lot to all of us.


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Review from Maria W (Daughter of Resident) published on 25 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in the home for a couple of years now and on every visit the staff are always happy and willing to help. The visiting area is always clean and bright which makes the visit better as I have 2 children that I bring with me to visit. I think the only thing that is missing is an open courtyard
so family members could sit in the garden with their relative on nice days and get some fresh air and a change of scenery. Once Mum accepted that Royal Court was now her home she settled in well and appears much happier. She is clean and well cared for. Mum used to fall a lot but as a family we have peace of mind that should this happen the staff are there 24/7 to help and care for her which is a big relief.

Reply from Sharon Singer, Chief Operating Officer at Royal Court Care Home

Thank you kindly for this lovely feedback! We are constantly improving our facilities and are trying to make our patios look like how our residents will love them to be. We are delighted your mother feels happy, safe and looked after in our care.


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Review from S B (Next of Kin) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault the care home, staff are amazing for what they have to do, kept up to date with any changes and her well-being. The rooms are clean, food is to a good standard and will allow you to take food in and are willing to cook it.

Reply from Sharon Singer, Chief Operating Officer at Royal Court Care Home

Your positive review means a lot to us, thank you kindly!


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Review from L W (Daughter of Resident) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently become a permanent resident at Royal Court.
So far this has been a good experience.
The whole building is user-friendly, clean, light and airy.
Everyone is approachable and very hardworking. They have great patience and consideration for the residents and try to keep the people
in their care cheerful.

Reply from Sharon Singer, Chief Operating Officer at Royal Court Care Home

Thank you for your kind review, it is very much appreciated.


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Review from Andrew A (Son of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for one year now and we have never doubted that she us being well cared for in every way. She is happy, clean and well-dressed every time we visit. The staff are always polite and professional. Mum's room can be checked anytime and it is always clean and tidy.

Reply from Sharon Singer, Chief Operating Officer at Royal Court Care Home

Thank you kindly for your valuable feedback! We are delighted to hear your mum is happy, it means a lot to us.


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Review from I J (Daughter of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were invited to the Christmas Party at Royal Court on Thursday 15 December. It was lovely to see Mum with the other residents and staff together. It was a very pleasant 2 hours with Mum joining in and singing along to the very capable singer. The buffet and drinks were most enjoyable Mum had her
fill. Overall a great time a so lovely to see Mum singing and joining in.

Reply from Sharon Singer, Chief Operating Officer at Royal Court Care Home

Thank you for your valuable feedback! We appreciate the positive review and are happy to hear that you enjoyed our Christmas Party and had a lovely time with your mum. It is our pleasure to look after her.


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Review from Charles S (Brother of Resident) published on 14 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was moved into Royal Court in Hoyland following hospital spells and care at home, sadly my brother passed away whilst in the care of Royal Court.
The love, care, compassion and professionalism that was shown to my brother and myself during the four days and nights was outstanding and perfect,
the staff are truly angels in uniform

Reply from Sharon Singer, Chief Operating Officer at Royal Court Care Home

Thank you so much for your lovely words about our team at Royal Court they are very much appreciated. My condolences to you on the very sad loss of your brother.


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Review from Joan R (Wife of Resident) published on 27 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

While my husband was a resident in Royal Court he was in very capable hands. He really got to know his carers and had many happy moments with them. After spending a few years having respite care with them he was very happy to spend most of his remaining time at Royal Court and I was comforted in knowing
he was happy there. I cannot praise the staff enough for their care of my husband.

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Review from Brenda R (Daughter of Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had an enjoyable afternoon in the garden having a sing-along, entertainment very good. Mum is happy and well looked after. Thank you everybody for looking after Mum.

Reply from Naomi Roberts, Manager at Royal Court Care Home

Thank you for your kind words and we are very glad you enjoyed our afternoon of entertainment.


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Review from S F (Granddaughter of Resident) published on 9 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Was lovely to see my grandma in the pod. She said the food is very good, especially the bacon sandwiches for breakfast. The staff were really nice. One particular lady was lovely and really helpful. Thank you for looking after my grandma so well.

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Review from Diane A (Daughter of Resident) published on 9 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident here for 3 years and the care she has received has been excellent. She has dementia and has received good care whilst her health has declined.
During the pandemic, it was good to know that she was well looked after while I could not visit. A big thanks to all the staff.

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Current Review Score: 9.0 (9.030)

Overview of Review Score

The Review Score of 9.0 (9.030) out of 10 for Royal Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.0 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.030 for Royal Court Care Home is calculated as follows: ( (87 Excellents x 5) + (44 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) + (23 Very Poors x 1) ) ÷ 164 Ratings = 4.03

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Royal Court Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jul 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Louise

Louise Walton

Job Title: Registered Manager

Louise started her journey as the manager of Royal Court this year and she takes pride in leading a care team providing a very high quality of care for the residents.


Louise and the team are always encouraging the residents to maintain the lifestyles they are used to whilst maintaining a safe environment for them to live in.


Offering the residents and their families the support they need, encouragement and companionship in all aspects of their lives is something that comes very naturally to her.


Louise's passion is person-centred care and she truly believes in the values of compassion, doing what we can do for others and kindness. She loves to see the residents happy, engaged in all sorts of activities and having the best time of their lives whilst in our care.


The team under Louise's guidance is fully committed to embedding the core principles of care, compassion, integrity and empathy at Royal Court.


Our door is always open, please come and meet us all.


Linda

Linda

Job Title: Administrator

To support the home and management with clerical support and duties.


Andrew

Andrew

Job Title: Maintenance/Estates Manager

Oversees a business' maintenance tasks, including the upkeep of offices, buildings and grounds.


Nadine

Nadine

Job Title: Senior care assistant

Assisting with individuals' care, including personal care. Participating in the development and implementation of support plans. Assisting the people we support with household activities. Ordering, receiving, storing and administering medication to the people we support.


Michelle

Michelle

Job Title: Admin assistant/senior care assistant

Supporting the management and administration team with clerical support and
Assisting with individuals' care, including personal care. Participating in the development and implementation of support plans. Assisting the people we support with household activities. Ordering, receiving, storing and administering medication to the people we support.


Frequently Asked Questions about Royal Court Care Home

What types of Care is Royal Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Royal Court Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Sheltered Housing & Own GP if required are other types of care provided.

How many Rooms does Royal Court Care Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Royal Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Royal Court Care Home to the centre of Barnsley?

4.1 mile(s) as the crow flies, distance by road may be significantly further.