Amphion View

17/19 Avenue Road, Wheatley, Doncaster DN2 4AQ
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19 Reviews
  • Amphion View, Doncaster
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Care Provided by Amphion View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Sheltered Housing

Good to Know

  • Owner
  • Amphion View Ltd
  • Person in charge
  • Jim Thomson (General Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009

Funding & Fees Guide for Amphion View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Amphion View? View your Advertising Options

Amphion View Reviews (19)

Over all time Amphion View has 19 reviews.

Overall Experience

  • 15
  • 3
  • 1
  • 0
  • 0

Date Published

19
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0
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19

Review from Paul M (Son of Resident) published on 8 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Quite simply I can not express enough how grateful the family is for the exemplary level of care, compassion and love shown to my Mum in care at Amphion View for a year up to her sad passing. All the staff were outstanding in handling every challenging situation including the painful, tormenting end-of-life
procedure, with dignity and compassion. Can not recommend Amphion View highly enough. I am not one for leaving reviews but wanted to on this occasion as I fully understand how difficult it is to find the right home, we were unable due to covid restraints to visit homes but I'm so relieved she was placed here. Thank you sincerely.

Reply from Nigel Best, General Manager at Amphion View

Whenever we receive a review we are grateful. Grateful that someone is willing to spend the time to give us some feedback often at such a difficult time. Sometimes that feedback is to help us improve, which is always good. And sometimes it is a review that, when we are sad or feeling worn out or tired or down, gives us such an emotional boost that we feel able to cope, to care, and to carry on because what we do is so very real and meaningful to the people, like you, your family and your Mum, that really matter. So thank you for this review, your family's kindness, and the chance to care for your Mum. We are truly humbled and extremely grateful.


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Review from Andrew M (Son of Resident) published on 8 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was cared for extremely well during her whole stay of 1 year, and exceptionally well through her sad death. The staff should be applauded for their sincere endeavours on a daily basis, especially faced with the constraints and worries of covid. We feel lucky that Mum was in a place of love, kindness,
respect, and devotion. It's very upsetting accepting your loved one's decline. It's eased enormously when you see true care.

Reply from Nigel Best, General Manager at Amphion View

Thank you so much for your very kind words. At a time when you are feeling such emotions, we are incredibly grateful that you took the time to write this review. Whenever things are tough, it is amazing how actions and words can help. We are so pleased that ours helped you and your Mum just as surely as yours here, in this review, have helped us. Thank you.


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Review from Lorraine H (Daughter of Resident) published on 25 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Too hot. Seem to be caring carers. Mum always looks well dressed and cared for but often says bored.

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Review from K B (Daughter of Resident) published on 10 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has recently been transferred here from another nursing home in Doncaster. What can I say? She is a totally different person! She is like the woman she used to be. From what we have seen she is well cared for by lovely staff who go above and beyond for those in their care. The home has a lovely
'warm' feel to it and I can see my mum is much happier and content. I would highly recommend Amphion View to those wanting excellent care for their loved ones.

Reply from Nigel Best, General Manager at Amphion View

Thank you for taking the time to write a review. We all know how tough it has been over the last year or two for everyone but to have someone take the time to write something so lovely just means so much to us. Thank you.


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Review from Steven W (Son of Resident) published on 2 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with the care she gets. She's safe and warm and has regular meals and is well looked after.

Reply from Nigel Best, General Manager at Amphion View

Thank you so much for taking the time to write about us, we are so grateful. Thank you again from us all at Amphion View.


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Review from Arlene J (Daughter of Resident) published on 2 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the home, staff, and management of the home. My Mum is well cared for and that gives me peace of mind knowing she is safe.

Reply from Nigel Best, General Manager at Amphion View

Thank you for taking the time to review us, we are so grateful for your time and lovely words. Thank you from us all at Amphion View.


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Review from Susan A (Daughter of Resident) published on 2 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Feel very much at home with the warm and friendly welcome and they take excellent care of my mum.

Reply from Nigel Best, General Manager at Amphion View

Thank you for reviewing us, we do appreciate your time and very kind words. Thank you from us all at Amphion View.


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Review from Gaynor E (Sister of Resident) published on 2 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff seem really caring people. My brother is always clean and smartly dressed and seems really happy. He enjoys his food very much and eats everything he is given. The house is always lovely and warm and welcoming. The staff always say hello when I go and seem really kind and caring to the
residents.

Reply from Nigel Best, General Manager at Amphion View

Thank you for taking the time to review us, it is very kind of you - and such lovely words. Thank you from us all at Amphion View.


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Review from Julie G (Daughter-in-law of Resident) published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was in the home from December 2014 until her death in January 2020. In all of that time she was treated as a member of the family and we were safe in the knowledge that she was in the best place relating to her illness and impairment. All the team were excellent, very approachable and
the management were exceptional and our friends. Excellent!

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Review from Stephen W (Son of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was looked after by the staff very well in the last few months of her life. All the staff were very friendly and helpful and attentive to all the residents. I fully recommend Amphion View.

Reply from Nigel Best, General Manager at Amphion View

Thank you for taking the time to share your thoughts with us and those reading the reviews. It is thoughtful and kind of you. Nigel


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Review from Carole T (Wife of Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband has received has been first class. The managers and care staff at Amphion View are dedicated, kind and compassionate team.
Standards are very high and nothing is too much trouble.
As a family, we are forever grateful to them for all the care and kindness they have shown my husband
over the last 2 years.

Reply from Nigel Best, General Manager at Amphion View

Thank you so much for your kind words on behalf of everyone at Amphion View who works so hard to support you, your family and others like you.


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Review from Kerry C (Daughter of Resident) published on 8 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of care at Amphion has been excellent. Standards are very high and nothing is too much trouble for the staff.
My father was treated like a family member, as their compassion and kindness were always at the forefront of their care.
The management and staff are extremely dedicated and
committed to providing the best care possible.
I wouldn't hesitate to recommend this care home, as I am forever grateful to them.

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Review from Katrina R (Daughter of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are fantastic at this home. Nothing is too much trouble. All staff very friendly, helpful and professional.
My father was in the home for 6 months prior to his death. The care, compassion and overall everything was fabulous. The atmosphere is one of warmth and family.
After my father's passing,
my aunt moved into Amphion View and again the care and compassion shown was outstanding. She recently passed too. I have a lot of respect for everyone at Amphion View.

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Review from Steve T (Son of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff at the care home were very caring towards mum during her lengthy stay, they interacted really well with her, and formed a nice supportive relationship with mum. Whenever I visited, the staff were always extremely helpful, and regardless of the demanding role they have, there was always room
for an approachable smile. During the last few days before mum passed away, the staff and management were little short of fantastic, very professional and caring. Nothing was too much trouble, they really did make things a little easier for the family at a difficult time.

Reply from Nigel Best, General Manager at Amphion View

Thank you so much for taking the time to leave such a lovely review.


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Review from Neil H (Nephew of Resident) published on 19 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie was a resident in this care home for just over a year.
We were able to take a few furniture items and pictures to hang on the walls which really helped her settle in.
The staff and management were very good, nothing was too much trouble.
The communication from the staff with any information
that we needed to know was excellent. This gave us a lot of confidence in the care home.
Being able to visit at any time was a big help.
Thank you to all the staff of Amphion View Care Home for caring for our auntie.

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Review from Chris F (Son of Resident) published on 1 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to all the care team at Amphion View for their care and kindness. They made my father's stay as comfortable and settling as possible.

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Review from Mandy R (Niece of Resident) published on 13 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amphion View provided excellent care for my uncle over 18 months.
The care and attention to detail were outstanding, showing respect throughout.
The comforting touches, respect and dignity and caring words and thought shown throughout this time there were second to none.
My uncle was placed on end
of care and passed away in the home.
The communication with me was excellent and he was in great hands at this very difficult time.
Thank you.

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Review from Mick F (Husband of Resident) published on 14 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident in Amphion View for about 3 and a half years now and I've seen the different levels of support she has received as her condition has deteriorated. Nothing is too much trouble for the staff and I can't thank them enough for the care they give to my wife. I visit most days
and am always made to feel welcome which is a great comfort.

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Review from Ruth W (Daughter of Resident) published on 7 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at this care home for approx 21/2 years. She received first class care even though she was a difficult resident and could sometimes be aggressive and stubborn. I have always witnessed the staff deal with residents in a dignified and respectful manner providing 1st class care for my mother
right to the end.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 6 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Amphion View

What types of Care is Amphion View registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Amphion View provide?

Day Care, Convalescent Care & Sheltered Housing are other types of care provided.

How many Rooms does Amphion View have?

There are 35 Single Rooms.

What are the Facilities & Services at Amphion View?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Amphion View to the centre of Doncaster?

0.8 mile(s) as the crow flies, distance by road may be significantly further.