Headingley Park Care Home

Headingley Way, Edlington, Doncaster DN12 1SB
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7.0 18 Reviews
  • Headingley Park Care Home, Doncaster
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Care Provided by Headingley Park Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Katie Wiles (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1986
    • Last Refurbishment: 1997
    • Number of floors: 1

Funding & Fees Guide for Headingley Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £850
    • Self-Funded Residential Dementia Care £870 – £870
    • RESPITE Self-Funded Residential Care £850 – £850
    • RESPITE Self-Funded Residential Dementia Care £870 – £870
  • (these prices are only a guideline, please contact Headingley Park Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Headingley Park Care Home Reviews (18)

7.0

Headingley Park Care Home has a Review Score of 7.0 (7.027) out of 10, based on 4 reviews in the last 2 years. Over all time Headingley Park Care Home has 18 reviews.

Overall Experience

  • 7
  • 7
  • 1
  • 2
  • 1

Date Published

18
0
0
4
14

Review from Brian B (Son of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in the care home for 17 months and sadly passed away last week.
I would like to thank the secretary as she welcomed us each time we visited.
The care staff did everything they could to make my mother comfortable.
They took her on trips out to the coast and local garden centres, they
joined her in many activities they had parties and little concerts regularly.
Mum made a very big bond with the care staff and made some very good friends.
The staff was so friendly always wanting to make our drinks and coming in for a friendly chat. I would recommend the care home to anyone.

Reply from Karen Sinclaire, Manager at Headingley Park Care Home

Thank you so much for the lovely comments, Brian, I will pass them on to staff.
It was our pleasure to have looked after your mum, she will be sadly missed.


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Review from Paul F (Son of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My dad is a resident at this care home and my wife once worked here. Recently a new manager has taken over and now is better run etc. Previous manager had a few friends (workers) who were interested in and affected previous inspections (failed last Autumn 2022) last inspection was a pass, last May.
Informed from wife and the inspectors we talked last May. Things are better now since the new manager came in but still have staff short of problems.

Reply from The Manager, Manager at Headingley Park Care Home

Thank you Paul for taking the time to review the home. I cannot comment on the previous management, but I am pleased that you think things are improving within the home. Can I please assure you that we do not have any staff shortages. My door is always open if you have any concerns you would like to discuss.
Kind regards.


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Review from Charles E (Son of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are very caring and patient with all residents and relatives. The care home is constantly kept clean and tidy. I’m full of praise for all they do, my mum is very happy.

Reply from The Manager, Manager at Headingley Park Care Home

Thank you for your lovely comments, I will pass them on to all my staff.
Kind regards


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Review from R O (Niece of Resident) published on 9 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Avoid this home like the plague! My uncle was left in his room, slumped in his chair on the dementia side of the home even though he didn't have dementia. He went into the home mid-Jan 2023 and after several falls (sliding out of the chair) he ended up in the hospital mid-March. Sadly he died a few
weeks later. The difference between the care on the hospital ward and Headingley Park was miles apart, he left the home with long fingernails and stubble. Within days on the hospital ward he was clean and looking his usual self. There were other residents walking into his room all the time, one even got in his bed with him, and his clothes were always missing. I understand there are poorly residents with dementia etc, but my uncle was not one of them and he should never ever have been on that side of the home. I tried on several occasions to speak to the manager (in person and over the phone) but she was always 'busy' and to this day I've never managed to speak with her.

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Review from L H (Friend of Resident) published on 17 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

What a disappointment that no one from the staff came to my friend's funeral. After being a resident for 2.5 years you'd think someone in management cared enough. No contact since he died, no message of sympathy or support. Every picture tells a story.

Reply from Mel Heaton, Manager at Headingley Park Care Home

We were not informed of the funeral, unfortunately the home is in lock down and staff, although would potentially not have been able to go, would have liked to at least sent flowers but we were not informed of this.


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Review from C W (Daughter of Resident) published on 6 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff in Headingley Park are very caring with my mother and make sure she is well cared for in every way. They are very approachable and eager to help. The cleanliness has improved dramatically and my Mum's room is always clean and tidy. Maybe the only thing that could be done to improve things
is to offer more activities.

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Review from John M (Son of Resident) published on 18 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found, after a short period of time, that my mother, with the care and aid of your experienced staff 24 hours a day, has been able to settle into a daily routine of safe and monitored medication within a warm and secure accommodation block, with like-minded residents in a family circle.
Thank
you Headingley Park residential home

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Review from Angela P (Daughter of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Plus points, first-rate staff. Minus points no activities, no stimulation.

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Review from David P (Son of Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mam has settled very well, all staff have been brilliant. My only reservation is the activities. My mam had a short stay at another care home with the same company as Headingley. At that home, they had a person designated to activities. This would improve Headingley raising it to excellent.

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Review from W C (Nephew of Resident) published on 4 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very clean throughout, decent sized bedrooms. Excellent choice of meals. The carers are excellent and very dedicated to the residents. Couldn't have chosen a better place for my aunt to spend her final years.

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Review from M E (Daughter of Resident) published on 13 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Headingley Care Home is lovely, the staff are brilliant.

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Review from David H (Son of Resident) published on 12 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for a month after visiting several homes. We thought Headingley Park suited my mother's needs, the staff are excellent. I am so pleased she came here.

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Review from D M (Resident) assisted by family/friend published on 7 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This has been a joyful experience, making me feel safe and secure around friendly, helpful staff who are kind, caring and dedicated to doing a fantastic job. I have stayed here on respite but am hoping to become a permanent resident as soon as possible.

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Review from M B (Daughter of Resident) published on 7 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This residential care home has lovely, friendly staff who show how dedicated they are to residents and their jobs. They are a pleasure to know that they care and support my mother and the standards of the place is 100%. Nothing that is asked of them is too much trouble.

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Review from Greg M (Son of Resident) published on 6 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Accommodation: always clean and fresh smelling. Rooms and general areas are tidy. Immaculately maintained. Living and dining areas are very well kept.


Food quality: I've visited frequently and I'm delighted that Dad is happy with the plentiful portions and variety of menu. Excellent catering for

his birthday (88th) on 5th November.


Staff/carers: The most important aspect for me is the exceptional staff. The home has a fantastic team of management and carers. All the team are friendly, professional and totally committed to the care of residents. I am fully satisfied with Dad's care and I trust all the team totally.


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Review from Caroline B (Daughter of Resident) published on 30 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My father was a resident here and although some of the staff were very attentive and pleasant, I found overall there was a lack of communication from the staff and, at times, they were not easy to approach and could be confrontational and rude.


The laundry system left a lot to be desired and on numerous

occasions, I found my father in other people's clothes, whilst most of his had gone missing. He was left without underwear and socks in his drawers on most of my visits no matter how many times I pointed this out, the general consensus was that I should expect this?


I felt standards of care and cleanliness could have been better and liaison with relatives improved.


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Review from M O (Daughter of Resident) published on 6 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are very caring and loving, always chatting with residents and making sure they are OK. When my mum has been ill the staff have always made sure my mum got the medical attention she needed. I always feel that I can also talk to staff if I am feeling anxious or upset.

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Review from B S (Daughter of Resident) published on 30 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff friendly. Lovely home.

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Current Review Score: 7.0 (7.027)

Overview of Review Score

The Review Score of 7.0 (7.027) out of 10 for Headingley Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.7 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.652 for Headingley Park Care Home is calculated as follows: ( (18 Excellents x 5) + (11 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 46 Ratings = 3.652

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.375 Points relating to the number of positive Reviews for Headingley Park Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 2 Positive Reviews ÷ 8 = 0.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Headingley Park Care Home

What types of Care is Headingley Park Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Headingley Park Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Headingley Park Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Headingley Park Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Headingley Park Care Home to the centre of Doncaster?

3.2 mile(s) as the crow flies, distance by road may be significantly further.