Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
The home includes dedicated parking spaces.
Rose House has a Review Score of 9.9 (9.880) out of 10, based on 23 reviews in the last 2 years. Over all time Rose House has 23 reviews.
Review from Mark G (Son of Resident) published on 22 January 2025
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
Thank you for such a lovely review, I will pass your lovely words on to the team, your dad is such a lovely man and a pleasure to have in our home.
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Review from Susan L (Sister of Resident) published on 22 January 2025
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
Thank you for your lovely review, its a pleasure to care for your wonderful sister.
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Review from Sheila R (Sister of Resident) published on 7 January 2025
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
Thank you for your lovely review of our home and staff. I will pass the lovely comments on to the team.
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Review from S R (Daughter of Resident) published on 23 December 2024
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
Thank you for your lovely review, it was a pleasure to have Dad stay with us.
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Review from G M (Son of Resident) published on 18 December 2024
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
Thank you so much for your lovely review, your mum is a lovely lady and is a pleasure to have in Rose House.
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Review from Jean B (Daughter of Resident) published on 30 October 2024
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
Thank you for your lovely review, we are glad Mum has settled so well. She really enjoys everything that goes on every day and it's a pleasure to look after such a lovely lady.
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Review from Adrian R (Son of Resident) published on 11 October 2024
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
I am sorry to hear that there were issues with Mums time here, and I wish these had been raised during the stay, as the many occasions we spoke, you did not raise any issues to myself or any other member of staff, this is disappointing to read and I am happy to discuss any concerns you had during this stay.
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Review from S B (Daughter of Resident) published on 24 September 2024
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
Thank you for your lovely review, it is so good to hear he is improving in health and wellbeing.
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Review from Clair B (Daughter of Resident) published on 18 September 2024
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
Thank you for your lovely review, we can't wait to see your mother in law again, she had such a lovely time and I am sure her friends are looking forward to her future stay.
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Review from A R (Niece of Resident) published on 18 September 2024
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
Thank you for your kind review, we are very happy your relative has settled in well at Rose House.
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Review from D K (Friend of Resident) published on 13 September 2024
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
Thank you for your lovely review, we are so glad you liked the home, we do try and create a welcoming and friendly environment for our residents, families and friends.
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Review from C H (Wife of Resident) published on 23 August 2024
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
Thank you for your wonderful review of Rose House and the staff team, we look forward to seeing him again.
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Review from M D (Resident) assisted by family/friend published on 20 August 2024
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
Thank you for the wonderful review, we always look forward to you staying with us, We will see you soon.
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Review from M C (Respite Resident) published on 20 August 2024
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
Thank you for your lovely review, I am so glad you enjoyed your stay and you felt like you stayed in a 5-star hotel.
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Review from Lorraine B (Daughter of Resident) published on 13 August 2024
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
Thank you for your lovely review; she loved her time with us. We look forward to seeing Mum again next month.
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Review from Marjorie F (Respite Resident) published on 9 August 2024
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
Thank you for your lovely review of the care home and staff, it was a pleasure to have you stay with us and you would be welcome anytime, please call and see us for coffee afternoons.
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Review from L M (Niece of Resident) published on 5 July 2024
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
Thank you so much for your lovely review, it has been our pleasure to take care of your Aunt, and look forward to seeing her soon.
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Review from N W (Mother-in-law of Resident) published on 3 July 2024
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
Thank you for your kind review, we always try to keep family informed of every aspect of their loved ones' care, and I am glad you have had a positive experience at Rose House.
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Review from H W (Daughter of Resident) published on 3 July 2024
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
Thank you for your lovely review, your mum has settled in lovely and made some friends, she so enjoys the activities every day.
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Review from P M (Friend of Resident) published on 24 June 2024
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Reply from Tracey Reynolds, Registered Home Manager at Rose House
Thank you for your kind review, we do our utmost to ensure the best care for all our residents, and that high standards are maintained through out the home.
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The Review Score of 9.9 (9.880) out of 10 for Rose House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.880 for Rose House is calculated as follows: ( (253 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 276 Ratings = 4.88
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rose House is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Jul 2018
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Job Title: Home Manager
I started my career as a night care assistant in 2003 while my children were young. In 2011, I returned to a Nursing home and I have been fortunate in my career as I have had some fabulous Managers who have supported me to improve my skills and gain my qualifications, I then moved to a Residential care home where I could focus on medications and take on a more supervisory role.
I continued to improve my skills and moved onto Senior, Unit manager, Deputy roles before being offered my first Home Manager position in 2015. In 2018, I took on a regional role which I did until 2022. I have spent time Managing, commissioning new homes and improving my skills as I continue to be mentored by great people, supporting me through my learning with all NVQ qualifications and eventually completing my L6 degree course.
I work in this role to ensure quality, person centred care are the main focus, whilst enjoying the company of our residents and making their quality of life the very best it can be.
Job Title: Deputy Manager
Joined: 2014
I started my career in care; however, I have nursing experience also and moved into a care team leader role, which I held for 5 years before being supported by some fabulous members of management who have helped me in developing my skills and experience, which took me into a Deputy Manager role. I have now been a Deputy Manager in residential care for the past 10 years and am very passionate about my role. I continue to develop my experience and skills and am currently completing a diploma level with the aim of progressing my career in the future and managing a care home of my own.
I take huge pride in ensuring person-centred care for all residents and supporting the care team in rolling that care out across the home.
Job Title: Home Administrator
Joined: 2012
I started my career working for Nottinghamshire County Council as an administrator in 1980, working in a day centre for people with physical disabilities and then transferring to a care home. I transferred to Runwood Homes in 2012 as an Administrator working in three Runwood Homes prior to Rose House. I was promoted to regional administrator covering Nottinghamshire, Warwickshire, and Doncaster and assisted with the transition when Warwickshire and Doncaster transferred to Runwood Homes. I also assist and work with existing and new administrators within our company, covering inductions and training in their new role, and support wherever requested, or the need arises.
My role within the home is to ensure that our finances are kept up to date and liaise with families and the local council, ensuring that recruitment from interview to employment is completed and ensuring that all safeguarding measures are in place.
I believe that families are extremely important, and I personally love meeting people and getting to know new residents and families; I love listening to residents and getting to know their life history.
I enjoy working within a care home setting, ensuring that our residents receive the care and love they deserve
Job Title: Receptionist
Joined: 2023
My career in administration has touched various departments and industries over the past 22 years, having supported company directors in a personal assistant role and worked in human resources. I have experience in supporting different areas of a business and am able to transfer that experience into my role at Rose House and support all areas of the home as required.
I started working for Runwood Homes in August 2023 for one of our sister homes, Liberty House and moved over to Rose House as part of the commissioning team when Rose House first opened. I really enjoy my role working as a Receptionist and supporting the families and residents in any way that I can.
Job Title: Maintenance
Joined: 2024
I’m Gareth. I'm passionate about my role as a Maintenance Operative because no two days are ever the same, and I absolutely love connecting with our residents. My work is more than a job; it’s an opportunity to make a real difference every day.
I hold HGV 1 and 2 licenses, a Level 2 qualification in Animal Care, and a BTEC Entry Level certificate in Construction. I’m also proud to support our home—one highlight was participating in a charity event where I had my legs waxed to raise funds for the residents’ fund!
Outside of work, I enjoy travelling, off-roading, camping, and spending time with my trusty Land Rover.
Adventure and exploration are my way of life, and I bring that same energy and dedication to everything I do.