Rowena House

Old Road, Conisbrough, Doncaster DN12 3LX
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9.9 50 Reviews
  • Rowena House, Doncaster
Rowena House is committed to a dignified lifestyle for all adults with care needs, making the most of a homely environment and team of skilled individuals.

Professionals respect their residents' privacy and keep them informed, understanding that a sense of worth and purpose contributes to their overall well-being.

The provider is well-versed in the challenges of dementia care and innovate ways that adults can be supported.

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Care Provided by Rowena House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Prader-Willi Syndrome
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Vickie Walker (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 18+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Rowena House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £875
    • Self-Funded Residential Dementia Care from £875
    • RESPITE Self-Funded Residential Care from £1,025
    • RESPITE Self-Funded Residential Dementia Care from £1,025
  • (these prices are only a guideline, please contact Rowena House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Rowena House Reviews (50)

Total of 50, showing 1-20
9.9

Rowena House has a Review Score of 9.9 (9.895) out of 10, based on 12 reviews in the last 2 years. Over all time Rowena House has 50 reviews.

Overall Experience

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Review from S N (Son of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was transferred from hosptial to Rowena House Care Home recently after being diagnosed with cancer. She also has dementia and alzheimers. I was feeling anxious about the change for mum but after her 1st day and night there I just knew this was the perfect forever home for her however long that
may be. My mums said she isn't ever leaving there because she loves it. She loves the food, the staff and is the happiest I've seen her in a long time.

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Review from Caroline M (Daughter of Resident) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here since June 2023, she has been treated with care and compassion since she arrived and we have consistently found the staff very nice and helpful. Our experience with the manager has been excellent. This home truly knows what a person-centred approach is. The premises might not be as
shiny and new as some other homes but Mum has been in one of those before and this is a far better place that treats her like an individual with love which is all we ever wanted for her. She is involved in activities and day trips which is so important.

Reply from Stacey Dean, Manager at Rowena House

Thank you for the kind words, this means a lot to the team.


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Review from J E (Daughter of Resident) published on 13 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care, treatment and support has been very effective. Staff are very compassionate and have involved the family in her care. The facility is well led. Some areas need modernising.

Reply from Stacey Dean, Home Manager at Rowena House

Thank you for your kind words. I will be sure to pass on your lovely feedback to the team.


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Review from A G (Daughter of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Rowena house seven and a half years and has always been happy there. Recently being in hospital and on return had to be put on end of life care. Staff been great with her. Attending to her every need, staff and management all friendly and hardworking.

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Review from Denise L (Daughter of Resident) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Rowena House do there upmost to care for all the residents and work tirelessly. We can call and visit any time, which is very reassuring. Mum is being looked after very well. The manager is so lovely and nothing is too much trouble. We cannot thank them enough for all of their hard
work in looking after Mum. Thank you Rowena House.

Reply from Stacey Dean, Manager at Rowena House

Thank you for your kind words, this means a lot to the team.


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Review from John R (Brother of Resident) published on 4 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been at the home approx four weeks and appears to be settling in very well. The staff are friendly, kind and caring and look after him very well. The meals are excellent, with a choice at each sitting. Although his room is small, it is very clean and suits his needs, but a larger room
would be preferable. Activities are varied to suit residents with options for outings. We would recommend this home to other people.

Reply from Stacey Dean, Manager at Rowena House

Thank you for the kind words this means a lot to the team.


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Review from Andrea B (Friend of Resident) published on 4 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't possibly praise this care home or staff enough. The care and compassion they put into their residents and visitors is second to none. On just walking around the care home, the residents are happy and jolly. The care home itself is clean clutter free with beautiful fresh-smelling flowers around.
All staff are approachable and very understanding. There is always someone available to chat to about concerns. I am always made to feel so welcome by staff on each visit. Today, I attended the care home to do a dementia awareness course run by the home manager. This was her first time holding this course but you would never have guessed, she was amazing. Not only did she go through all the different kinds/types of dementia and the progression stages of it, she answered every question with great knowledge. I would encourage everyone to do this course because today I've walked away with a lot more than I thought I knew already. Rowena's care staff are an absolute credit to your company.

Reply from Stacey Dean, Manager at Rowena House

Thank you for the kind words this means a lot to the team.


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Review from Julie H (Daughter of Resident) published on 13 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just a huge thank you to all staff at Rowena House. Mum has dementia and recently had a fall that required surgery and spent a brief period in hospital. It then became quite obvious Mum could no longer be on her own. Rowena House took Mum in at short notice and it has been the best thing that could
have happened. She has settled in really quickly and the staff are very welcoming, kind and considerate with regards to Mum's needs. Rowena House presents itself as clean, friendly and efficient. The manager is amazing and the staff are always approachable. Mum looks happy in her new environment and her family feel reassured with her progress. Again, thank you to all on the team!

Reply from Stacey Dean, Manager at Rowena House

Thank you for the kind words. This means a lot to the team.


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Review from Lynn W (Daughter of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel I have to write this review to thank everyone at Rowena House. My late father was there for over two years. He passed away in May 2023 and the care the manager and staff gave him was just outstanding. He wasn't good the last few months, but I knew when I wasn't with him that a friendly and compassionate
staff member was there giving him laughter, love and respect. I became friends with all the staff and residents, as I visited everyday so I saw everything that was going on. It's the little things they do that make our loved ones feel special and, in my dad's last few days, the respect and love they gave to my dad, and my family, was outstanding. They didn't just care for my dad, they cared for me as well (always checking how I was doing, cups of tea and biscuits etc.). Some of the staff attended my dad's funeral and that was so lovely. I got to introduce them to my dad's sister, who lives away, she wanted to thank them for their outstanding care. So, thank you Rowena, you are all angels.

Reply from Stacey Dean, Manager at Rowena House

Thank you for the kind words, it means a lot to all the staff.


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Review from Lynne W (Sister of Resident) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very pleased with the care given to my sister, especially as she had to be taken in at very short notice. The staff were very welcoming. The home itself is clean, comfortable, bright and homely. She has settled extremely well and at last we know that she is now in a safe environment and
with company.

Reply from Stacey Dean, Manager at Rowena House

Thank you for the kind words this means so much to the team.


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Review from Clare B (Daughter of Resident) published on 14 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have the highest admiration for all staff at Rowena House. They work tirelessly to support these very vulnerable people. Everything is done with great care and with great humour and affection. I love my visits to see my dad and can rest easy knowing that he is getting the best care. The manager is
amazing - fantastic with everyone. Thank you to everyone in the team!

Reply from Stacey Dean, Manager at Rowena House

Thank you so much, these words mean so much to each individual that looks after your dad.


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Review from Linda J (Daughter of Resident) published on 5 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to praise the staff at Rowena House for the excellent care given to my mum, who has lived at the Rowena House for just over two years. She was looked after wonderfully, and all the staff there were kind and thoughtful. Mum had dementia and in the end, did not recognise me, but the most
important thing is I recognised her. When a family member gets dementia, people often say they don't know who I am, but that does not matter because you know them! Remembering that fact helped me, and I visited as often as I could. All the staff at Rowena House are lovely, caring people and helped me when the end came for Mum. I cannot praise the staff enough. I am sending huge thanks to all there. I would recommend Rowena House to anyone who has a relative with Dementia; they are brilliant. Thank you once again.

Reply from Stacey Dean, Manager at Rowena House

Thank you for the kind words, it was lovely to look after Mum and offer our support to you as a family.


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Review from Kim J (Son of Resident) published on 2 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident at Rowena House for nearly four years. Over the last couple of years, the home and residents have benefitted from a period of stability regarding the leadership team at the home, despite the challenges that have been faced due to covid. Inevitably, there are occasional issues
with personal items going missing and communication, but the manager and deputy manager, who is currently running the home are efficient in sorting out problems as far as possible. Staff members are welcoming and helpful and the activities organiser is creative in finding different ways to engage residents.

Reply from Julie Watson, Manager at Rowena House

Thank you for your kind words they mean a lot and I will pass it onto the team


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Review from G M (Son of Resident) published on 28 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent 12 months receiving unbelievable care, sympathy and love by all staff members at Rowena House.
My family and I couldn't thank them enough and this place in my view is beyond highly recommend.

Reply from Julie Watson, Acting Home Manager at Rowena House

Thank you very much for your kind words. It was an absolute pleasure to care for your father, and for him to call Rowena House home. Many thanks and kindest regards.


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Review from Charlotte W (Granddaughter of Resident) published on 26 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just a little thank you to the staff at Rowena House for taking such wonderful care of my Grandad.
Very grateful for you all and the work you do, Grandad seems very comfortable here, which makes us all happy.

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Review from Lisa W (Daughter of Resident) published on 13 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is terminally ill, and I couldn't wish for better care for him. It's extremely reassuring that he has the best people looking after him. Every single member of the Rowena House team, whether they're new starters or established staff know about his continuing needs, how to make him smile, and
look after him on a day-to-day basis. I'm continually informed of any changes to his care and medication. The home has a lovely atmosphere, and all residents receive as much care and respect as my father does. There's always something happening there, whether it's take your dog on a day, or Halloween.
I cannot thank Rowena House enough.

Reply from Julie Watson, Manager at Rowena House

Thank you very much for your kind words and support


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Review from J B (Resident) published on 5 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was cared for at Rowena in the last days of his life, I cannot praise every single one of them highly enough. Their professionalism is second to none. They arranged for his loved ones to be with him around the clock to say goodbyes, played him music and put family photos in his eye line so he
felt at peace. They made him comfortable and maintained his hygiene in difficult circumstances even after he passed. Without Rowena my dad wouldn't have had the peaceful passing he did.
Since his passing his brother remains at Rowena and the staff still ask my cousin after our welfare. Just today (August 2022 ) I had a video call with my cousin whilst my uncle was out in the local park, you could see the joy on his face, and this was a welcome boost during the grief process. The staff always have the resident's wellbeing first just like a care home should be

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Review from Angela H (Daughter of Resident) published on 18 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a respite resident in Rowena at present. The care that my mum is receiving is excellent. The staff at Rowena are very welcoming, pleasant and friendly. Rowena house is very clean and the room my mum has is spacious and comfortable for her. Our overall experience is brilliant and a welcome
break for Dad.
Thank you to all the staff at Rowena.

Reply from Julie Watson, Deputy Home Manager at Rowena House

Hello Angela, we really appreciate your kind review. We take care to ensure the environment of our residents are as clean and as engaging as can be. We are happy to hear you are satisfied with your mum's care and thank you again for the wonderful feedback.


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Review from Jeanette B (Wife of Resident) published on 7 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The care was top of the scale. The staff were sociable, always chatting. The meals were home from home.

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Review from Douglas R (Son of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent her last 18 months in Rowena House. She had Alzheimer's, could hardly walk and was double-incontinent. In all the time she was well cared for and happy. We were glad she was in comfortable surroundings with caring attentive staff to support her. She benefitted from the company of others
in her last days, which is comforting to know now that she has passed away.

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Current Review Score: 9.9 (9.895)

Overview of Review Score

The Review Score of 9.9 (9.895) out of 10 for Rowena House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.895 for Rowena House is calculated as follows: ( (129 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 143 Ratings = 4.895

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rowena House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (6)

Vickie

Vickie Walker

Job Title: Home Manager

Joined: 2022

Hi, my name is Vickie, I have worked in care for just over 20 years, I first started in care after caring for my Nan, after she had passed away I realised not everyone was in a position to care for their loved ones and I wanted them to feel reassured that I would look after them like I looked after my Nan.


I have three children, twin boys now 29, and a daughter now 19, and four grandsons, who are the lights of my life, I even delivered one of them, (so I could be a midwife too).


My hobbies are reading, days in the countryside relaxing, and spending time with my grandsons and family.


I have been with Runwood for nearly two years, and I love the family feel of Rowena House.


Kari

Kari Parkes

Job Title: Care Assistant

Joined: 2021

Hello, I'm Kari, a dedicated Care Assistant at Rowena House, where I've been making a difference in people's lives for the past two and a half years. Helping others is not just my job—it's my passion, which is why I truly enjoy what I do.


I hold a degree in Humanities, which has deepened my understanding of people and cultures, enriching my work and personal life.


Affectionately known as "Dora the Explorer," I have a love for adventure and discovery. In my free time, you'll often find me walking dogs, exploring the countryside, or venturing into the breathtaking landscapes of the Peak District.


Every day is an opportunity to learn, grow, and connect, both in my career and in my explorations!


Natalie

Natalie Manchester

Job Title: Housekeeper

Joined: 2021

Hi, I'm Natalie! For the past three years, I’ve been the dedicated Housekeeper at Rowena House, where I’ve taken pride in creating a warm and welcoming environment for both residents and visitors. My role brings its share of daily challenges, but it also offers the joy of engaging with our incredible residents, whose stories and smiles make every day worthwhile.


I’m proud to have been recognised as the IPC (Infection Prevention and Control) champion by the local authority for two consecutive years—a testament to my commitment to maintaining high standards. Beyond my work, I’m known for my knack for faffing, titivating, and decorating, adding a touch of flair to every corner of the house.


Fun fact: I can speak in an impressively deep voice, which never fails to surprise and entertain those around me!


Let’s make every day a little brighter together.


Debbie

Debbie Richardson

Job Title: Care Team Leader

Joined: 2022

Hi, I’m Debbie! I’ve been working at Rowena House for 2 years as a Care Team Leader, and I love what I do—caring for our wonderful residents brings me so much joy.


I’m proud to hold an NVQ Level 3 qualification, and I’m even prouder to say that I’ve recently become a grandma—a role I’m embracing with all my heart!


When I’m not at work, you might find me pulling a cheeky prank or just chilling and enjoying some downtime. Life’s about balance, laughter, and love, and I try to bring a little bit of all three to everything I do.


Tammy

Tammy Bradshaw

Job Title: Domestic Assistant

Joined: 2015

I am a Domestic Assistant at Rowena House, where I have had the pleasure of working for nearly 3 years. I truly enjoy being part of such a supportive team and working alongside a wonderful group of staff. Becoming a mum has been both an incredible achievement and a rewarding experience that has shaped my life in many ways. In my free time, I love reading, telling jokes, and spending quality time with my little one.


Caroline

Caroline Pendlebry

Job Title: Care Assistant

Joined: 2022

Hi, I'm Caroline! I've been a dedicated Care Assistant at Rowena House for two years. Every day brings something new, and I absolutely love the variety that comes with helping our residents and seeing them smile. It's truly rewarding to make a difference in their lives.


Becoming a grandma has been my biggest achievement, and it's a joy that fills my heart with love and laughter. I’m always smiling and try to find humour in the little things, which keeps me energised and positive. Outside of work, I’m a huge football fan, especially when it comes to Liverpool. You'll often find me cheering them on!


Frequently Asked Questions about Rowena House

What types of Care is Rowena House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rowena House provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Rowena House have?

There are 40 Single Rooms.

What are the Facilities & Services at Rowena House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rowena House to the centre of Doncaster?

5.2 mile(s) as the crow flies, distance by road may be significantly further.