Rowena House

Old Road, Conisbrough, Doncaster DN12 3LX
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9.9 50 Reviews
  • Rowena House, Doncaster
Rowena House is committed to a dignified lifestyle for all adults with care needs, making the most of a homely environment and team of skilled individuals.

Professionals respect their residents' privacy and keep them informed, understanding that a sense of worth and purpose contributes to their overall well-being.

The provider is well-versed in the challenges of dementia care and innovate ways that adults can be supported.

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Care Provided by Rowena House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Prader-Willi Syndrome
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Vickie Walker (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 18+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Rowena House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £875
    • Self-Funded Residential Dementia Care from £875
    • RESPITE Self-Funded Residential Care from £1,025
    • RESPITE Self-Funded Residential Dementia Care from £1,025
  • (these prices are only a guideline, please contact Rowena House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Rowena House Reviews (50)

Total of 50, showing 21-40
9.9

Rowena House has a Review Score of 9.9 (9.895) out of 10, based on 12 reviews in the last 2 years. Over all time Rowena House has 50 reviews.

Overall Experience

  • 38
  • 11
  • 1
  • 0
  • 0

Date Published

50
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38

Review from Ian B (Son of Resident) published on 2 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been with you for 5 years now, I think that says a lot.

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Review from P L (Daughter of Resident) published on 14 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally a well run and friendly environment with good hygiene and cleanliness throughout. Good range of activities available to residents and visitors are welcomed. Only niggles are that resident's possessions are lost or used by other residents even though they are prominently marked clothes and
mum's own wheelchair are examples.

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Review from Laura C (Friend of Resident) published on 12 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has just been admitted into Rowena House, due to our family unable to manage at home. What should have been the hardest decision to make was made at ease, from the manager giving reassurance to the staff showing how much they care, I have witnessed staff giving choice respect and privacy! The
home has the most homely feel and the staff make you feel such at home. The staff deserve so much credit for looking after our loved ones. I can honestly say that I can sleep at night knowing that my mum is safe at night and getting the care she needs. Thank you Rowena.

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Review from Christine B (Daughter of Resident) published on 7 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Rowena House since 2011. She has dementia. I have been very impressed with the level of care my mother has received and I believe this is why she has reached the age of ninety three. On my visits, I have been impressed with the way the residents are treated, with compassion and
dignity. My mother has always been happy there. The home is welcoming and the staff are very friendly. I don’t live locally and they always update me with any information I need to know. As I live about fifty miles away, my brother and I were originally going to move her to a care home nearer to us but from the start she was settled, well cared for and comfortable, so we made the decision to leave her there. A decision we have never regretted. I would highly recommend this home to anyone and I am very grateful for all they have done for my mother.

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Review from Vicky S (Daughter of Resident) published on 24 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This last year has been extremely challenging but due to the sensitive handling of working in a pandemic, I have felt reassured that my Mum is in a safe environment where the staff have worked hard to ensure life carries on as best as it can for Mum. I have had video calls and visits and the new Manager
is excellent at providing reassuring and thorough updates and information. I usually have a list of questions to ask but they are all answered during the phone call! I have received pictures of Mum taking part in activities and having fun which has been a lifeline recently, to keep that extremely close connection myself and my Daughter have with Mum. I have been invited to be part of the updating of Mum's care plan, which is really important to feel as an advocate for her best interests, your views are included. The new procedures in place seem very well organised and I can’t wait to celebrate the start of face to face visits.

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Review from S H (Daughter of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father decided to move into Rowena House as he was becoming unsteady and was concerned about his health issues. He entered in October for a month's respite but quickly made the decision to stay on a permanent basis. He has settled well and is very happy with his decision. It is difficult to score
all the options as I have been unable to go inside the home due to Covid restrictions but can quote what my father has said to me. I find all the staff very friendly and approachable, especially the Deputy Manager, who has kept me informed of my father's medical conditions.

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Review from Claire M (Daughter of Resident) published on 8 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went into this care home in December and in the two months that he has been there his mental health and wellbeing have improved 100%. The staff are all extremely kind and caring and I have great peace of mind knowing that he is being so well looked after. He enjoys the comfort and privacy
of his own room but also takes comfort in knowing that he can spend time in the communal rooms when he would like some company. He has settled in very quickly and is now so much happier than he was alone in his own home. He enjoys the food and can't speak highly enough of everyone's kindness. The staff all work very hard to make sure that the residents are well looked after, both physically and mentally.

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Review from S D (Daughter-in-law of Resident) published on 2 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are generally very welcoming and willing and happy to speak to visitors. Seem to interact well with residents during family visits. Not enough information regarding activities given to family, maybe a month or bi-monthly newsletter keeping families up to date with these things could be an idea.

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Review from C P (Granddaughter of Resident) published on 25 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has recently moved into Rowena House, and although we are going through a difficult time during this pandemic, we have been made welcome, and our minds have been put at ease. The manager and the staff have made me, my family and my nan change our views on care homes during this pandemic. The
manager is very attentive and is more than happy to answer any questions I've had to ask when I call. We understand, as a family, that it is very difficult to have a cuddle with my nan, and we enjoy our pod visits and our FaceTime calls. I would like to thank every single staff member at Rowena House.

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Review from M D (Wife of Resident) published on 11 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband suffers from Parkinson's, dementia and diabetes as well as other things. I have always found the staff good and caring. They are always kind and helpful.

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Review from Catherine J (Daughter of Resident) published on 3 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother went into Rowena House in March 2020 we were very worried about her physical health. Since she has been there she has been looked after extremely well, has a lovely room, is eating regularly and has begun to socialise again. I cannot speak highly enough of the staff, they are fantastic
to all the residents, being unfailingly kind and helpful and going above and beyond a usual carer/resident relationship as they create a happy family atmosphere.
The day my mother went to Rowena House was the day lockdown started and this obviously posed difficulties for her and for the care home, but there has been special care during this time when residents have been isolated from their families and the staff are excellent at keeping families up-to-date about their loved ones.
We visited 5 care homes when looking for one for my mother and we knew instantly when we visited Rowena House that it “felt right” - we were correct as it is a lovely environment where she is happy and thriving.

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Review from Josie W (Daughter of Resident) published on 10 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Before Mum came into Rowena she was getting very depressed, eating very little, sleeping until late afternoon and very immobile. Since coming into Rowena, she has become a different person. Her walking has improved a lot, she has lots of friends there who she interacts with, she's eating three meals
a day and the staff are absolutely brilliant, nothing is too much trouble. She has got a new lease of life.

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Review from Susan E (Daughter of Resident) published on 29 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I always know my Mum is well looked after by the staff and I am informed straight away of any changes regarding my Mum's health of care.

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Review from B P (Son of Resident) published on 29 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff know my mother and her needs well and respond attentively. She has home cooked meals and has been able to maintain a good balanced diet. She has made some good friends since moving here.

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Review from Christine S (Daughter of Resident) published on 30 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mother receives.

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Review from Margaret C (Daughter of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found all staff very polite and helpful, also caring and friendly, can talk to them if there's anything you need help with.

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Review from Nina L (Granddaughter of Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I don't live near to the care home so only got a chance to visit once or twice over the past four months. Nan seemed happy and content when I visited her for her birthday.
She was less agitated and was praising the care home and the staff.
She mostly enjoys having a cigarette, so being allowed them
makes her happy and less anxious.
I noticed a massive difference in her.
Very good.

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Review from Teresa G (Daughter of Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is in Rowena House, Conisbrough. I visit most days and feel the care home has a very friendly feel about it.
Mum has settled in really well and has said on many occasions she wishes she had gone in earlier.
The staff are amazing and treat residents with the respect and dignity they deserve.
Mum
still has a wicked sense of humour at times and enjoys a laugh and banter with the staff.

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Review from Catherine E (Resident) assisted by family/friend published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter arranged for me to reside here at Rowena. I didn't think I would like it. It took me a couple of weeks to settle in and now I love it here. I can have a laugh and a bit of fun with the staff and I feel very well looked after and very safe as I don't like the dark and was frightened of living
by myself.
I have a lovely room with all my photos and a large TV.
The staff are lovely and allow me to smoke outside.
The food is lovely and my daughter takes me out.

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Review from S G (Granddaughter of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana has been in Rowena since July this year. I visit most weeks with my stepdaughter who is two years of age.
Nana loves children and it's nice to see her happy.
Nana has a good relationship with the staff and is happy and content. She always takes me to see her room and is proud of her own space.
Nana is happy and well cared for, which makes me very happy - as my mum was looking after her but could no longer manage.

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Current Review Score: 9.9 (9.895)

Overview of Review Score

The Review Score of 9.9 (9.895) out of 10 for Rowena House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.895 for Rowena House is calculated as follows: ( (129 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 143 Ratings = 4.895

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rowena House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (6)

Vickie

Vickie Walker

Job Title: Home Manager

Joined: 2022

Hi, my name is Vickie, I have worked in care for just over 20 years, I first started in care after caring for my Nan, after she had passed away I realised not everyone was in a position to care for their loved ones and I wanted them to feel reassured that I would look after them like I looked after my Nan.


I have three children, twin boys now 29, and a daughter now 19, and four grandsons, who are the lights of my life, I even delivered one of them, (so I could be a midwife too).


My hobbies are reading, days in the countryside relaxing, and spending time with my grandsons and family.


I have been with Runwood for nearly two years, and I love the family feel of Rowena House.


Kari

Kari Parkes

Job Title: Care Assistant

Joined: 2021

Hello, I'm Kari, a dedicated Care Assistant at Rowena House, where I've been making a difference in people's lives for the past two and a half years. Helping others is not just my job—it's my passion, which is why I truly enjoy what I do.


I hold a degree in Humanities, which has deepened my understanding of people and cultures, enriching my work and personal life.


Affectionately known as "Dora the Explorer," I have a love for adventure and discovery. In my free time, you'll often find me walking dogs, exploring the countryside, or venturing into the breathtaking landscapes of the Peak District.


Every day is an opportunity to learn, grow, and connect, both in my career and in my explorations!


Natalie

Natalie Manchester

Job Title: Housekeeper

Joined: 2021

Hi, I'm Natalie! For the past three years, I’ve been the dedicated Housekeeper at Rowena House, where I’ve taken pride in creating a warm and welcoming environment for both residents and visitors. My role brings its share of daily challenges, but it also offers the joy of engaging with our incredible residents, whose stories and smiles make every day worthwhile.


I’m proud to have been recognised as the IPC (Infection Prevention and Control) champion by the local authority for two consecutive years—a testament to my commitment to maintaining high standards. Beyond my work, I’m known for my knack for faffing, titivating, and decorating, adding a touch of flair to every corner of the house.


Fun fact: I can speak in an impressively deep voice, which never fails to surprise and entertain those around me!


Let’s make every day a little brighter together.


Debbie

Debbie Richardson

Job Title: Care Team Leader

Joined: 2022

Hi, I’m Debbie! I’ve been working at Rowena House for 2 years as a Care Team Leader, and I love what I do—caring for our wonderful residents brings me so much joy.


I’m proud to hold an NVQ Level 3 qualification, and I’m even prouder to say that I’ve recently become a grandma—a role I’m embracing with all my heart!


When I’m not at work, you might find me pulling a cheeky prank or just chilling and enjoying some downtime. Life’s about balance, laughter, and love, and I try to bring a little bit of all three to everything I do.


Tammy

Tammy Bradshaw

Job Title: Domestic Assistant

Joined: 2015

I am a Domestic Assistant at Rowena House, where I have had the pleasure of working for nearly 3 years. I truly enjoy being part of such a supportive team and working alongside a wonderful group of staff. Becoming a mum has been both an incredible achievement and a rewarding experience that has shaped my life in many ways. In my free time, I love reading, telling jokes, and spending quality time with my little one.


Caroline

Caroline Pendlebry

Job Title: Care Assistant

Joined: 2022

Hi, I'm Caroline! I've been a dedicated Care Assistant at Rowena House for two years. Every day brings something new, and I absolutely love the variety that comes with helping our residents and seeing them smile. It's truly rewarding to make a difference in their lives.


Becoming a grandma has been my biggest achievement, and it's a joy that fills my heart with love and laughter. I’m always smiling and try to find humour in the little things, which keeps me energised and positive. Outside of work, I’m a huge football fan, especially when it comes to Liverpool. You'll often find me cheering them on!