Woodlea Care Home

61 Bawtry Road, Bessacarr, Doncaster DN4 7AD
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9.6 29 Reviews
  • Woodlea Care Home, Doncaster
Woodlea Care Home is located in Doncaster, set back from the Great North Road, and is convenient for shops, public transport, amenities and the M18 motorway. Doncaster Town Centre is 2 miles.

The property is an historic Edwardian Building, that has been carefully converted into a care home. All rooms are either en-suite or offer washing facilities and are for single occupancy, however, some are large enough for sharing.

Woodlea has TV lounges and a quiet sitting room in which to relax. Meals are served in a separate dining room, where residents can join the company of others. A wide range of traditional home cooked food using fresh produce is served. Daily choices are available and special diets can be catered for.

An experienced hair stylist and a qualified chiropodist visit the home regularly. A range of complementary therapies can be arranged to suit individual requirements.

A varied programme of activities also takes place in the home.

Care Provided by Woodlea Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Lydia Dzvova (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (15)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for Woodlea Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £960 – £1,100
    • RESPITE Self-Funded Residential Care £960 – £1,100
  • (these prices are only a guideline, please contact Woodlea Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
Total of 29, showing 1-20
9.6

Woodlea Care Home has a Review Score of 9.6 (9.589) out of 10, based on 12 reviews in the last 2 years. Over all time Woodlea Care Home has 29 reviews.

Overall Experience

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  • 11
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Overall Experience  Overall Experience 4.0 out of 5

The staff are excellent, so caring and really go the extra mile.
The food is superb and they will always try their best to accommodate.
They are always professional and really easy to talk to.
Rooms are clean and large.

Reply from Lydia Dzvova, Manager at Woodlea Care Home

Thank you for the positive review, we will always appreciate your support and l will share this with my team


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Overall Experience  Overall Experience 5.0 out of 5

My grandma has been in Woodlea since the start of this year. She was worried about the change but very quickly adapted and found a new lease in life thanks to all the staff. She feels very much cared for. She loves the food, entertainment and praises the laundry staff for their excellent work. There
is lots of thought, care, attention and detail throughout by all the staff. Thank you Woodlea.

Reply from Lydia Dzvova, Manager at Woodlea Care Home

Thank you for the positive review, we will always appreciate your support and l will share this with my team.


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Overall Experience  Overall Experience 4.0 out of 5

I have been in Woodlea Care Home for just over a year and my experience has been good. All of the staff are very caring, my only concern is the wheelchair access to the back garden. I think it could be made easier than it is. Thank you.

Reply from Laura Shaw, Deputy Manager at Woodlea Care Home

Thank you for your review, we appreciate the kind words and comments made. I will share your concerns with the company regarding the wheelchair access.


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Overall Experience  Overall Experience 5.0 out of 5

The care my mother has received at Woodlea has been excellent. Staff are caring, kind and extremely helpful. Well-being of residents of uppermost, including stimulation as well as care. Activities occur most days and the atmosphere is always happy and pleasant. Visitors are made to feel welcome. It
is a pleasure to visit my mother at Woodlea. The friendly atmosphere to residents and visitors is the reason I rate Woodlea as excellent.

Reply from Lydia Dzvova, Manager at Woodlea Care Home

Thank you for the positive review and we will always appreciate your support.


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Overall Experience  Overall Experience 5.0 out of 5

Mum arrived at Woodlea as a respite resident while we were on holiday. My sister and I were immediately pleased with the way she settled in and made friends. The carers were really attentive and made sure she had everything she needed and administered her medications when she needed them. She's now
decided to stay permanently and is happy, stimulated and cared for. Food is cooked on-site, varied and delicious.

Reply from Lydia Dzvova, Manager at Woodlea Care Home

Thank you for your positive comments and our staff team is so grateful.


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Overall Experience  Overall Experience 5.0 out of 5

We come to visit our brother every week and find the staff super friendly, brother could not ask for better care, every one of the staff is so helpful and caring would recommend anyone to come here, we can swear by it.

Reply from Lydia Dzvova, Manager at Woodlea Care Home

Thank you for your positive comments and our staff team is so grateful.


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Overall Experience  Overall Experience 4.0 out of 5

I am happy with the care at the home, the staff are attentive, pleasant and willing to help. Listen to requests and views. Good relationships with residents.

Reply from Lydia Dzvova, Manager at Woodlea Care Home

Thank you for the positive review and we will always appreciate your support.


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Overall Experience  Overall Experience 5.0 out of 5

All the carers, cleaners and kitchen staff are so friendly, helpful and caring! The manager and the assistant manager are always there to discuss any concerns about my mother's health and are so understanding and helpful. Nothing is too much for them. I am confident she is looked after. The rooms are
pleasant. Two lounges and a dining room are large and comfy. Always clean and nice smelling! Meals excellent!

Reply from Lydia Dzvova, Manager at Woodlea Care Home

Thank you so much for your positive comments regarding our home and team. We are all grateful and will always be here to support.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are very kind and caring. They go over and above their duties, very friendly with all who visit and people they take care of. There is always something to do and they take residents all over, including going for meals at pub.

Reply from Lydia Dzvova, Manager at Woodlea Care Home

Thank you so much for your positive comments regarding our home and team. l will pass this on to my team who I assure you will be grateful.


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Overall Experience  Overall Experience 4.0 out of 5

I can recommend Woodlea Care Home as the staff have been very caring according to my friend resident there. This resident is very happy with most things and especially enjoys the activities and the food, but most of all they feel safe. I recently had a concern about their bed linen not being changed
for three weeks and it was dealt with promptly thank goodness.
During the last episode of a lockdown, the communication was not always clearly explained so hopefully would be better, if there's a next time.

Reply from Steven Wilson, Operations Director at Woodlea Care Home

Thank you for your kind words and praise for our staff at Woodlea, we will make sure they are passed on to the team. In relation to the bed linen issue I am led to believe that this was changed in line with our usual practices and not left for 3-weeks - this has already been discussed with you in person to your satisfaction by the home manager.
Unfortunately, Covid-19 is still around and whilst for many life is able to continue, for the most vulnerable strict government and local authority guidelines are still having to be adhered to. These are being relaxed in some ways but there are still restrictions and these are forever changing I'm afraid, however, your comments are taken on board and should a lockdown happen in the future we will try our best to communicate with everyone as effectively as we can.


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Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident of Woodlea for 6.5 years.
The standard of care I feel is exceptional. Any problems/issues are looked into and dealt with promptly. Staff are always approachable.
If there are any concerns relating to Mum I am informed swiftly and updated regularly. There are good activities
arranged should residents wish to join in.
Trips out are also arranged periodically.
The food is good with usually a choice each day.

Reply from Thomas Ogden, Head of Development and Engagement at Woodlea Care Home

Thank you so much for your positive comments regarding our home and team.


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Overall Experience  Overall Experience 5.0 out of 5

I have recommended Woodlea care home to everyone I have spoken to. I found the house to be very well kept and the care staff were very caring and supportive of the resents. I was very happy that my friend was being cared for there, as it was being recommended by residents who lived there.
Sadly the
resident I was friends with passed away in December 2022 and I was asked by the only surviving son to manage his mother's estate.
With the son's agreement, I donated an electrically operated standing recliner in January 2023, so the residents could benefit from it as I felt the care staff/ home looked after my friend so well.
While I was there I asked the manager if I could have the belongings of my late friend as I was dealing with her estate. She told me she would contact the social worker and safeguarding teams to see if she could pass them on, and would get back to me. I never heard from her until I managed to get her on the phone on 3rd April 2023. Please keep people informed!

Reply from Andrew Savage, Managing Director at Woodlea Care Home

Hi Daniel, please accept our apologies for this matter. I have spoken to the manager and she has explained that she needed to check that she could handover your friend's possessions given you were not their next of kin. I appreciate this may have been inconvenient but the manager just wanted to make sure this was allowed. I am sorry that this took longer than it probably should have. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law was in Woodlea Care Home for one year and the care, love and attention he received were superb. He was not always easy with the staff but they understood it was his dementia that caused this and were wonderful to him. The staff here are first-class. Food was delicious. I have nothing
but praise for this home.

Reply from Thomas Ogden, Head of Development and Engagement at Woodlea Care Home

Thank you so much Maureen for such wonderful comments about our team at Woodlea. They certainly are an incredible bunch of people and continue to care in a person-centred way. We will pass your comments on to the team and take care.


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Overall Experience  Overall Experience 5.0 out of 5

Thank you to the manager and to all your staff for the wonderful care you give to my special mum. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

My father has been at Woodlea since June 2019. We moved him from Wakefield to be nearer family and we couldn't have picked a nicer home. The staff and management are brilliant, warm and friendly to family. We can rest knowing he is safe, secure and well-fed. He loves where he is and we are happy.

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Overall Experience  Overall Experience 5.0 out of 5

The care given by the staff here is beyond reproach. They are loving, kind, compassionate and helpful. Above and beyond the call of duty to residents and their families. Kitchen staff, cleaners, carers and managers all have the best interest of the resident and their families in their hearts.

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Overall Experience  Overall Experience 5.0 out of 5

My mothers care is excellent. She is clean and tidy at all times. SHe is happy there is always someone checking on her and other residents. They do things to occupy them on a regular basis.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the care my mum receives enough. The home is well managed and no request is too much trouble. Every query is dealt with quickly and efficiently. My mother is treated with love and respect and so much effort is put into making her life fun and stimulating as well as keeping her safe and
well.

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Overall Experience  Overall Experience 4.0 out of 5

The home always feels welcoming. Lounges are smart and the whole place is well kept and clean. Rooms are a bit compact but it was adequate for mum. The food was delicious and mum always praised its quality. The care was consistently very good, however, some staff talked very quickly and, suffering dementia,
mum found it hard to process what was said to her sometimes. There is a large garden to the rear - not sure how well the garden area is monitored if patients go out there. On the whole, mum settled well there and I feel the care she got there was good.

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Overall Experience  Overall Experience 5.0 out of 5

After much research and visiting other care homes, Woodlea was the only residential care home that we were prepared to introduce our family member to. The standards and care of the staff are excellent, doing their very best to ensure that residents are treated with respect and dignity afforded to them
as well as keeping family members up to date with their family member (resident) abreast with their care and daily living activities. We would recommend Woodlea Care Home to any other relatives looking for a place where their family members are treated by staff as their family would wish to be treated.

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Current Review Score: 9.6 (9.589)

Overview of Review Score

The Review Score of 9.6 (9.589) out of 10 for Woodlea Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.589 for Woodlea Care Home is calculated as follows: ( (96 Excellents x 5) + (34 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 141 Ratings = 4.589

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodlea Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Dec 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Lydia

Lydia Dzvova

Job Title: Home Manager

Joined: 2022

Registered home manager at Woodlea.


Frequently Asked Questions about Woodlea Care Home

What types of Care is Woodlea Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodlea Care Home provide?

Palliative Care, Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Woodlea Care Home have?

There are 26 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Woodlea Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Woodlea Care Home to the centre of Doncaster?

2.0 mile(s) as the crow flies, distance by road may be significantly further.