Wyndthorpe Hall & Gardens Care Home

High Street, Dunsville, Doncaster DN7 4DA
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9.4 27 Reviews
  • Wyndthorpe Hall & Gardens Care Home, Doncaster
Wyndthorpe Hall & Court is located in the Doncaster suburb of Dunsville. The home is convenient for the M18 motorway and is close to shops, public transport and other amenities.

This late 18th Century property has been carefully converted and also has an additional purpose built annex. The home cares for the frail elderly and the mentally infirm elderly in a selection of differing rooms. Accommodation is in single occupancy, mainly en-suite rooms, although some are large enough for sharing.

Wyndthorpe Hall has TV lounges and a quiet sitting room. Meals can be taken in the separate dining rooms, where residents can join the company of others. A good selection of traditional home cooked food using fresh produce is served with special diets being catered for. Daily choices are available. Meals can also be served in residents' room if required. For a small extra charge residents can entertain guests or have small private parties.

Care Provided by Wyndthorpe Hall & Gardens Care Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 82 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Susanne Ball (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (74)
    • Couples/Companion Rooms (4)

Funding & Fees Guide for Wyndthorpe Hall & Gardens Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £700
    • Self-Funded Residential Dementia Care from £700
    • RESPITE Self-Funded Residential Care from £700
    • RESPITE Self-Funded Residential Dementia Care from £700
  • (these prices are only a guideline, please contact Wyndthorpe Hall & Gardens Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Wyndthorpe Hall & Gardens Care Home Reviews (27)

Total of 27, showing 1-20
9.4

Wyndthorpe Hall & Gardens Care Home has a Review Score of 9.4 (9.408) out of 10, based on 10 reviews in the last 2 years. Over all time Wyndthorpe Hall & Gardens Care Home has 27 reviews.

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Date Published

27
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Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Wyndthorpe Hall for about 2 months now and the care he has received has been first class. The staff are wonderful, kind, caring, polite and nothing is too much trouble. Dad is clean and well cared for with all his various needs met. His condition has improved enormously since he has
been in their care. I know he will never get better but his medication has been sorted out and he is far more alert and responsive than when he first arrived. I would thoroughly recommend this home to everyone, it must surely be one of the best in the country.

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Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Wyndthorpe Hall since August 2023. I am writing this review for January but it really covers the whole period my mum has resided there. Although the home is a little tired and dated the care is excellent the cleanliness is really good - always clean and fresh. The staff are always welcoming,
they have an understanding of dementia and how to care for mum mentally and physically. I go on different days and times and I have never seen or heard a member of staff speak to any resident out of turn. It is managed very efficiently and professionally and nothing is any trouble. I also like the fact all the staff know mum by name whether it is managers, carers, the chef, or maintenance staff. There are always activities and interaction sessions to help stimulate. I feel content that mum is safe and well cared for and would recommend Wyndthorpe Hall to anyone.

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Overall Experience  Overall Experience 4.0 out of 5

My sister and I have visited our brother-in-law on a regular basis. He has front temporal lobe dementia. We cannot praise the care he is getting enough. The staff all seem genuinely kind and get to know the person they are caring for on a personal basis. The home is clean but basic; however, the meals
are all homemade and delicious. I cannot praise this home enough.

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Overall Experience  Overall Experience 4.0 out of 5

We brought along my mother-in-law for her first respite and everyone was so friendly and made us feel relaxed, and they looked after her very well. She has dementia and we know it's not easy. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Wyndthorpe Hall now for 6 weeks, all staff have done everything possible to make his transition to residential care as smooth as possible. It’s been a difficult time for all of us, but we are constantly reassured by the staff’s attentiveness, communication with them to
support his needs and their compassionate attitude to all residents. A grand, spacious building where Dad can seek quiet and solitude if he prefers. He may never accept or understand his need for residential care, but we feel we have chosen well and a huge thank you to all involved.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident from 10th July 2023 till her sad passing on 20th August. The staff were absolutely fantastic. Always had time to talk to family members and other residents in a professional and polite manner. Mum was really well looked after, fed well and kept clean. While she was in there, it
was Mum and Dad's 66th wedding anniversary, and they let Dad have his dinner with her and a bit of a celebration from the staff for them. A massive thank you to all the staff. Love from all of Mum's family.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in this care home for several months now and I am really happy with the facilities, the food, and the staff who look after her.

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Overall Experience  Overall Experience 5.0 out of 5

Every time I have been to visit my friend I have found the staff to be very friendly and helpful. My friend came to Wyndthorpe Hall & Gardens Care Home in January and has quickly settled in which I think has been mainly due to her interaction with the staff. She now considers Wyndthorpe to be her home
and the staff to be her friends. I have also seen that they do lots of lovely things at times such as Easter, the Kings Coronation, and St Patrick’s Day and have decorated the home which is really good for the residents.

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Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at this home since June 2022.
She suffers from severe vascular dementia and I have found the staff and treatment to be excellent. All the staff treat the residents with respect and kindness. I know them all well and they are always very friendly and informative when I speak
to them. In my opinion, there is no better place for her to be.

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Overall Experience  Overall Experience 5.0 out of 5

What a beautiful home, my mum has an amazing room, we can also put her furniture in it. She is so much happier here than the last home she was in. The staff are amazing, they can't do enough for you, the food is amazing, they listen to you with the help needed, my mum has staff to chat to which she
loves, my mum keeps saying how lovely and quiet her room is, she is being monitored, all health needs met, hygiene met which was a big issue. Thank you everyone for all you do and your kindness towards my mum.

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Overall Experience  Overall Experience 5.0 out of 5

My gran has always been happy at Wyndthorpe Hall. The staff are lovely, always go that extra mile to make the residents swell and to keep them occupied.
During this difficult year, it has been a godsend having regular Facebook updates and photos, the video calls and how the visiting has been. I could
not wish for my gran to be in a better place.

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Overall Experience  Overall Experience 4.0 out of 5

Friendly and approachable. Although all the staff are very busy, they always make time for a smile and a chat with both residents and visitors. Some of the residents' faces light up when they see certain carers. The atmosphere in the home is relaxing yet organised and never feels negative. A lovely
place for my uncle to be. He's happy - I'm happy. Wonderful Wyndthorpe.

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Overall Experience  Overall Experience 4.0 out of 5

Bearing in mind that this review has been written during the covid pandemic, some points are related to when in-house visiting was allowed. Staff are very cheery, completely polite, helpful and caring. General cleanliness is excellent, laundry services seem haphazard (items missing/dressed in someone
else's clothes). My mother is very happy there. Other residents as well as staff are very friendly. The contact by staff to me is very good.

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Overall Experience  Overall Experience 5.0 out of 5

Diligent standard of care, good food, lots of entertainment, and all the staff show how much they LIKE the people they are caring for. No Covid 19 cases throughout the pandemic so far, helped by rigid (but sympathetic) enforcement of safety procedures. New 'lobby' to allow for reasonable visiting during
autumn/winter weather. I feel lucky to have found such a good place for my wife to be!

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Overall Experience  Overall Experience 5.0 out of 5

I can't praise all the staff working at Wyndthorpe Hall for the dedication, hard work and time they have put into keeping the residents safe over the last very difficult eight months. A very big thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My father was resident at Wyndthorpe Hall from May 2017 until his death in November 2019. My wife and I visited regularly, and other relatives and friend visited occasionally. We all found the residence to be very comfortable, the staff friendly and professional in the way they treated my father and
us visitors. Food very good and activities excellent and varied.

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Overall Experience  Overall Experience 4.0 out of 5

I have always been welcomed in a friendly manner and have found the staff and management are really caring towards my husband.

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Overall Experience  Overall Experience 4.0 out of 5

We as a family were wary of our father going into residential care. Our reservations were soon abated.
The care and attention from staff is heartwarming, our father is looked after as part of their family.
Nothing you ask is too much trouble, if they can they will.
You can't ask for more than that.
We feel assured our dad is in the right place.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

The staff have been excellent in settling mum, at what was obviously a difficult and upsetting time for all the family. The staff are friendly and welcoming and always keep us informed of any changes to mum's general condition. The home management has an open door policy and is available for any chats
from family. The home provides activities and has encouraged mum to join in and has given her a new lease of life.

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Overall Experience  Overall Experience 5.0 out of 5

This home is good in every way for my Grandmother. Nothing is too much trouble and the staff make her as comfortable as they could. I would recommend it to anyone who would like the best care treatment for their loved ones.

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Current Review Score: 9.4 (9.408)

Overview of Review Score

The Review Score of 9.4 (9.408) out of 10 for Wyndthorpe Hall & Gardens Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.798 for Wyndthorpe Hall & Gardens Care Home is calculated as follows: ( (91 Excellents x 5) + (23 Goods x 4) ) ÷ 114 Ratings = 4.798

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.61 Points relating to the number of positive Reviews for Wyndthorpe Hall & Gardens Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4. 10 Positive Reviews ÷ 16.4 = 0.61

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 May 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Wyndthorpe Hall & Gardens Care Home

What types of Care is Wyndthorpe Hall & Gardens Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wyndthorpe Hall & Gardens Care Home provide?

Palliative Care, Day Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Wyndthorpe Hall & Gardens Care Home have?

There are 74 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Wyndthorpe Hall & Gardens Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wyndthorpe Hall & Gardens Care Home to the centre of Doncaster?

4.7 mile(s) as the crow flies, distance by road may be significantly further.