Additional services such as newspapers, hairdressing and chiropody are available for additional costs.
Visitors are welcomed 7 days per week. Whilst they do operate a protected mealtime visiting policy, exceptions can be made. Please speak to a member of the team who would be happy to assist
There is plenty of free parking in the car park
Owners of vehicles park at their own risk
Layden Court Care Home has a Review Score of 9.4 (9.367) out of 10, based on 14 reviews in the last 2 years. Over all time Layden Court Care Home has 51 reviews.
Review from Katy H (Daughter of Resident) published on 7 April 2025
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Review from Joanne L (Daughter of Resident) published on 28 March 2025
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Review from Sue B (Daughter of Resident) published on 3 January 2025
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Reply from Maxine Gascoigne, Manager at Layden Court Care Home
Thank you so much and it was our pleasure to work with such a lovely family.
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Review from Lynn M (Daughter of Resident) published on 2 January 2025
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Review from S M (Friend of Resident) published on 2 January 2025
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Review from R T (Friend of Resident) published on 2 May 2024
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Review from J W (Friend of Resident) assisted by family/friend published on 2 May 2024
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Review from D G (Son of Resident) published on 30 April 2024
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Review from L J (Daughter of Resident) published on 30 April 2024
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Review from J K (Daughter of Resident) published on 19 April 2024
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Review from Grant W (Husband of Resident) published on 19 April 2024
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Review from C I (Respite Resident) published on 19 April 2024
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Review from Nicola C (Daughter of Resident) published on 26 September 2023
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Reply from Rebecca Rudman, Manager at Layden Court Care Home
Thank you so much for your feed back, It is lovely for the team to have such a positive review.
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Review from Phil D (Son of Resident) published on 21 April 2023
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Review from Alan B (Husband of Resident) published on 12 May 2021
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Review from Carol S (Daughter of Resident) published on 11 May 2021
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Review from D S (Daughter of Resident) published on 6 May 2021
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Review from Tracey H (Daughter of Resident) published on 22 April 2021
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Review from Elizabeth C (Daughter of Resident) published on 9 April 2021
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Reply from Olivia Shields, Marketing Assistant at Layden Court Care Home
Thank you, Elizabeth, for letting us know how we are doing at Layden Court Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.
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Review from Jane S (Daughter of Resident) published on 10 March 2021
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Reply from Olivia Shields, Marketing Assistant at Layden Court Care Home
Thank you, Jane, for letting us know how we are doing at Layden Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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The Review Score of 9.4 (9.367) out of 10 for Layden Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.606 for Layden Court Care Home is calculated as follows: ( (107 Excellents x 5) + (51 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 165 Ratings = 4.606
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.761 Points relating to the number of positive Reviews for Layden Court Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 registered maximum number of service users is 18.4. 14 Positive Reviews ÷ 18.4 = 0.761
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Sep 2024
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